Singtel

Singtel

2.1
(26)
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Ratings Breakdown (26)

2.1
  • 5
    1
  • 4
    4
  • 3
    6
  • 2
    2
  • 1
    13
OperationsThe Singtel 4G network has remained the widest nationwide. It is also consistently proven to be the fastest. (according to IMDA)
Bundles AvailableSIM Only Plans (no-contract or 12 months) Combo Bundle Plans (with 24 months contract)
Contract Length0,12 or 24 months
Data RoamingAvailable
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Reviews (26)
Q&A (12)
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  • Helene Tan
    Helene Tan
    1 Reviews, 1 Upvotes
    Reviewed on 11 Mar 2019
    Order galaxy a 7 online , order was shown successful, delivery was to sent to popstation on 11 March 00.00 -1159 pm, Didn't receive sms for collection , until I sms , answer was system error , n payment was not made so ask me to re order or walk in singtel shop to purchase,😬 , I get very angry , n sent mutiple sms shown then those details I receive was sucess, but never show payment mode , pay to popstation?!,? I get so fetup n tell them off , then another staff say will inform revelent department , ask me to wait 1 to 3 days ! Singtel is getting bad to worst
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  • Nur Rafiqah Supardi
    Nur Rafiqah Supardi
    1 Reviews, 0 Upvotes
    Reviewed on 28 Feb 2019
    I have been using singtel for a long time but only recently did i notice about their 30 days hot 55 data plans actually last for half a month, & at most 16 days. I am upset with it & have complained. They did not reply. Now i am awaiting for my brother to buy me a new handphone & change service provider instead.
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  • Chin Karyee
    Chin Karyee
    1 Reviews, 1 Upvotes
    Reviewed on 22 Feb 2019
    rude customer service at singtel vivo city branch. The chinese girl was very unwilling to answer queries
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  • Eugene Bong
    Eugene Bong
    1 Reviews, 1 Upvotes
    Reviewed on 05 Feb 2019
    I'm using a Singtel pay as you go sim card. Whilst I was in Thailand, the roaming rates were $2 per minute for calls. One day, some random person from Singapore rang my number. As I knew it was obviously a wrong number, I did not pick up the call, but $2 was deducted from my credit. Then he rang again. I answered just to check it wasn't an emergency but it was indeed a random call, and for this, another $2 was deducted. Upon hanging up, this person rang again, and I did not answer the phone, and yet another $2 was deducted. So $6 was deducted from my credit in under one minute. I sent Singtel customer service email to report this and ask for my refund. Their automated response email says they will respond within 3-5 working days. I have not received my response after 2 weeks of waiting. These guys are seriously dirty to be deducting my credit for merely hearing my phone ring. Moreover, when I purchased this sim card, their promotional sticker says that I'm entitled to 3GB free data allowance. But upon inserting the sim card in my phone, I get an SMS from them stating that it is 1GB free data to be used anytime, and 2GB free data to be used between Midnight to 8am. Another sign of dirty tactics with their half-hearted promotions and half-truth marketing. Truly awful and unprofessional business to be operating in this modern age.
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  • Tony Toh
    Tony Toh
    1 Reviews, 1 Upvotes
    Reviewed on 24 Jan 2019
    High pricing and low customer service. Over charge on my bills... Call CS to check, they will ask you to hold the call & check....and it take me 35 min for they to check... Switch all my 3 numbers to M1 and StarHub. Will not come back to SingTel again...
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  • Khánh Phạm
    Khánh Phạm
    1 Reviews, 1 Upvotes
    Reviewed on 16 Jan 2019
    I'm quite surprised when most of the reviews are 1 star. I'm a foreigner and has been tried M1 and Circle Life before, their 4G signal is very bad at my place (Pasir Panjang). Have been using Singtel postpaid for 1 year, very stable 4G signal, no issue with service or customer service yet.
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About Singtel

The Singtel Group is currently Asia's leading communications group. Headquartered in Singapore, Singtel has more than 130 years of operating experience.

Singtel is one of the largest listed companies on the Singapore Exchange in terms of market capitalisation.

Good to know

Singtel offers a myriad of plans, catering to different wants and needs.

You can check out all their postpaid plans here.

Singtel also offers different mobile add ons for postpaid plans.

Still undecided? You can check out our SIM only comparison here.

Contact Info

General Enquiries: 1688

Operating Hours: Mon - Sun 8:30am - 8:30pm