Singtel

Singtel

2.6
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More about Singtel
OperationsThe Singtel 4G network has remained the widest nationwide. It is also consistently proven to be the fastest. (according to IMDA)
Bundles AvailableSIM Only Plans (no-contract or 12 months) Combo Bundle Plans (with 24 months contract)
Contract Length0,12 or 24 months
Data RoamingAvailable
Singtel

Singtel

2.6
Write a review

More About Singtel

OperationsThe Singtel 4G network has remained the widest nationwide. It is also consistently proven to be the fastest. (according to IMDA)
Bundles AvailableSIM Only Plans (no-contract or 12 months) Combo Bundle Plans (with 24 months contract)
Contract Length0,12 or 24 months
Data RoamingAvailable

Ratings Breakdown

2.6
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  • 4
    3
  • 3
    3
  • 2
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  • 1
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Singtel Reviews

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  • Kenneth Chan
    Kenneth Chan
    14 Apr 2018
    Their service are really dependent on how much you spend with them - I have had to wait for over 3 hours to sign up for a new iPad plan. My friend, who is a SingTel prestige member (>$250 monthly), did it in under 10 minutes.
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  • Wilnel Yeo
    Wilnel Yeo
    31 Mar 2018
    Switched to Circles about 7 months ago and I absolutely love it! Was under a Singtel contract previously because of family perks. However, exceeding my meek 3GB data limit became a monthly "ritual" I would say. Even though Singtel offers me unlimited sms, most people in this age of technology uses Whatsapp/Telegram/Line as a platform for communication. This perk wasn't a perk for me at all. Now, with Circles, I can get up to 6.5GB at less than $30 as compared to Singtel which stands at $60 (assuming that I exceed 3GB)! Being a student who pays her own phone bills, that $30 saved every month makes a whole lot of difference!
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  • Charmaine Ng
    Charmaine Ng
    30 Mar 2018
    I have decided to switch over to circles life yesterday with promo 8gb $28/mth after comparing my experiences with these telco + price point. I am data heavy but I connects automatically to free wifi pretty much in malls and home so every month I don't exceed 3gb (though I could since my plan is 4gb). Usually uses WhatsApp calls but occasionally still have to do normal calls for reservations etc. SINGTEL: Pros: 10gb/mth @ $36.05 (+2gb if switch to ST on SIM only now) comes with 150mins talk time + 500 free local SMS. Free ST wifi across Singapore if you're ST postpaid customer. Cons: Bad service both at counter and call operator level. I was just changing my phone 6 weeks ago at ST; made appt online but got confusing SMS from ST, called them back and operator told me my collection point is at Jurong when I clearly selected AMK. After arriving at AMK I was made to wait an hour plus for nothing and no service recovery. Also, when you are tied to contract with ST they do not auto upgrade you to be on par with their new packages. Example you registered for 4gb (4g network) @ $65/mth 2 years back; even if new package is $40/mth you'll be charged at $65 even after your contract is over. Also, when I sign up for 4g network I will want 4g network say 80% of the time. Not 3g. ST cheated my feelings. STARHUB Pros: 6gb + unlimited weekend data @ $24 (12 mth contract) and if you're overseas you can simply turn on dataroam @ $15 for 2gb (valid 1 mth) so it's really convenient. They also used to upgrade existing users FOC to new package so long as you're not under contract. If you were paying $65/mth for 4gb, you may notice you have 6gb because they upgraded you. They will send you a letter to inform you and this is what I like them. Don't think they are doing now though. Cons: Technical glitches. Past 3 months I've been experiencing constant glitches from them. First I had data roam which I used in Taiwan which was okay but when I go to Malaysia the next week it couldn't connect at all. I called in to verify and all was verified ok so I entered Malaysia again the next week and again no signal. Called operator again and was told it is an IT glitch which they are trying to solve (2 weeks at least - really?) Also let's not forget their massive breakdown just last week. My phone is on SH postpaid and my home wireless is SH too. So if there's totally no signal; it's not just cable and fibre broadband issues. Their technical team needs to buck up. Zerox: Pros: unlimited everything for first 3000 sign ups at only $65/mth. Cons: Not for everyone. Do you really need unlimited everything when you can get wireless pretty much everywhere now and cheaper plan @ $30 and below? Circles life: Pros: 8gb for $28/mth no contract and comes with 100 min talk time... Unlimited WhatsApp free and deliver the constant 4G promise. I stay and live in town but often goes around to East, North and West of SG. While I always get 3G signal in Orchard for ST & SH, circles life gave me 4G. I did a free trial with circles life last year and it certainly surprises me. Let's not forget free roaming and free caller number display which ST & SH charges for basic necessities. Cons: No SMS but not a big deal because to be honest you can contact everyone on WhatsApp/line pretty much these days. Sorry for the long post but this is why I chose circles life! Hopefully circles life stays competitive in terms of both pricing and service level so I can support them on a continuous basis.
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  • Amos Goh
    Amos Goh
    29 Mar 2018
    Just switched to Singtel from M1 to buy the Google Pixel 2 XL. Overall, the data and call features work. I stay in the West, so M1 had pretty bad reception, but now Singtel just works (nothing fancy) I feel their support, communication and transparency can be much better. Previously, I signed up the Singtel Spotify plan thing to link Spotify with Singtel and it took them 2 months to set it up. Called them and went down to the shop several times, but didn't manage to get a clear answer. Also, apparently under the Singtel-Spotify plan, we get to stream songs without consuming data, but even this is not communicated well. How do I know *for sure* my data is not being consumed? Where can I check this?
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  • Shun Oh
    Shun Oh
    28 Mar 2018
    Switch to SIM-Only plan when I started working. I used data on transport on daily basis, and 5GB can last me through the month, with surfing of Facebook. Pros: -Singtel app has some deals which is only exclusively for Singtel members. -SIM ONLY PLAN (12 mth plan) around $25, with caller-ID, 5GB data(2 GB free for a year) -For me, I feel that Singtel WIFI works at certain place, but we cannot expect too much from it.(better than no WIFI and have to tap on data :p ) -Tip: Call *3282 for Singtel to send a sms to check your data usage for the month Cons: -Do note that the SIM ONLY PLAN only has 3GB without promotion initially. When I did not renew my contract earlier(after a year), they revert my data to 3GB without reminding that my SIM ONLY PLAN is expiring, and charge me higher, when there is a on-going 5GB deal going on for renewal. Still thinking whether I should switch to Circles.Life for more data...haha
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  • Yeap Ming Feng
    Yeap Ming Feng
    28 Mar 2018
    Pretty much on Singtel my whole life, since school days. Initially on their contract plan and recently swapped over to their SIM Only plan. Mixed feelings. Good: - The Singtel app is a good feature. Allows me to track everything quite easily and pay bills. - Customer service is getting better these days and they are very open to suggestions. Cons: - I have issues getting a connection on Train (Mainly underground stations and also Yio Chu Kang to Ang Mo Kio section). - Connectivity hasn't been very stable. There are places with good connection previously, not receiving as well. - Singtel Wifi not really useful. Not sure about the other telcos, and didn't want to take the risk of changing telco away from the biggest telco in Singapore. Am actually trying out Circles.life to check out the connectivity at the same time.
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  • Junel Seed
    Junel Seed
    28 Mar 2018
    I have been on Singtel's corporate plans through my parents since young (so for me, prices have been decent!). I have to say that the service at Singtel shops are rather slow, especially when some things can only be done at the Somerset Main Branch and that is really such a dread. The Singtel App has helped a lot in tracking data, call time etc, but I can't help but think if I should switch over to seemingly more attractive plans that Circles Life etc offer
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  • Pierre Teo
    Pierre Teo
    28 Mar 2018
    Switched over to sim-only plan a few months ago from combo 2, now paying $20 a month. Switched mainly because of the price for 5GB data. Didn’t know $20 was excluding Caller ID until when I was at the store. Went ahead anyway and didn’t get Caller ID which is an additional $5 each month.. Reception and connectivity generally no problems. But, not sure if it’s my phone (iPhone X) but I’ve experienced 4G connection issues sometimes in the mrt. Was told that 5GB is a promo that only lasts one year, after that it becomes 3GB for the same price. Planning to switch plans once the promo is over.
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  • Kenneth Lou
    Kenneth Lou
    28 Mar 2018
    I have been on Singtel for the past 10 years :) I first was on the Combo 2 student deal which provided me relatively decent amount of data 2GB... But soon, when I started work, I discovered the SIM ONLY deal (around 1 year ago) Since then, I have decided to switch over to SIM ONLY (12 mth plan) which gets me around 5GB for $25 a month. Pros: - Pretty much superb network coverage (even in trains, no complaints) - The Singtel app is really good, especially like the feature which allows me to check my data and calling usage without having to log in (just my number will do) Easy to open up and access the self-help options (e.g roaming or additional data) - There is this Singtel family circle which allows me to get free data on Sundays (but I have since canceled it after I swapped to SIM ONLY) as I did not want to pay additional for the phone - Birthday treats! In my birthday month, I get 1GB free! :) and usually, they surprise you with some good deals (F&B etc) also in your birthday month. Cons: - Singtel wifi doesn't work (in MRTs) which is the whole idea of the +2GB Free Singtel wifi (but nope) - I couldn't troubleshoot myself and the wifi seems to be locked - They will tend to silently charge fees (eg turning on or off additional data) which let me feel very cheated as a consumer I think as a whole, after doing a ton of calculation. I can get around 8GB of data a month with Circles life for $28 a month which I will now be switching to in the following month! :smile: Thank you Singtel, and hope we meet again someday.
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