Plans (3)

Details

• HA

  Hazid Ahmad

  Level 3. Wonderkid

  Posted 4w ago

  Purchased

  MyRepublic SIM Only Unlimited

  Good experience till now. No drop off and signal off. Payment was easy too. Didn't try the customer service yet, so i can't comment on that

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• 

  Wong Ming Yao

  Level 6. Master

  Posted on 06 Dec 2019

  Purchased

  MyRepublic SIM Only Uno 18

  [Network] The network is decent. [Customer Service] Customer service is ok, response time is decent.

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• 

  Harun Aminurrashid

  Level 2. Rookie

  Posted on 27 Oct 2019

  Currently using their Uno plan. $18 per month. First 1gb in 4G, managed speeds afterwards. The managed speeds after reaching your data cap are around 2G/3G speed. Speed test shows them to be in the 40-50kbps range. Slow enough that sending pictures through WhatsApp is a pain but fast enough for watching YouTube in 480p. Did not experience any issues using them except for one time when I went to the basement of a shopping mall and I had zero connection. Overall I have good experience with them. As long as you sign up knowing that the managed speeds would be slow, it should be no problem.

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• 

  Mishal Sd

  Level 2. Rookie

  Posted on 10 Oct 2019

  Customer service is pretty good- patient and attentive call representatives (save for one disgruntled sounding one where I was constantly cut off.) Granted customer service officers are just doing their job BUT they seem almost clueless about technical issues on their backend and give very unsatisfactory explanations. Have been calling in for more than a month about the same issue which wastes SO MUCH TIME! When asked about why their service for a particular feature is down, their only response is they don't have a timeline as to when it will be fixed. Would have appreciated at least a notice or some kind of announcement but none at all and it's only when we called in so many times that we were told, "Oh the service is down for now." Asked why we are paying for a feature every month that doesn't work and they will be quick to say that technically it does work, I just have to call in every time I want to use it, no biggie. Calling in can take at least 15 minutes, now imagine calling in a few times a week, multiplied by the number of weeks it has been since the problem has started. Not sure what they're doing but seems they need a major look into the services and features they claim to offer. Disappointing.

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• 

  Fei Ying

  Level 3. Wonderkid

  Posted on 03 Oct 2019

  Application process was smooth and easy. There is always network everywhere i go.my kids and me total 3 lines with myRepublic.customer service is good enough for me.

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