MyRepublic Mobile
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This product is managed by MyRepublic.
Summary
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- Claimed in October 2020
MyRepublic SIM Only Mobile Plan Review 2021
First entering the market with its broadband services in 2011. MyRepublic, headquartered in Singapore, first introduced mobile plans in 2018. Priding itself in being the world’s first telecommunications company powered by a proprietary cloud platform, MyRepublic also offers networking solutions for businesses.
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This product is managed by MyRepublic.
Summary
Product Page Transparency
- Claimed in October 2020
MyRepublic SIM Only Mobile Plan Review 2021
First entering the market with its broadband services in 2011. MyRepublic, headquartered in Singapore, first introduced mobile plans in 2018. Priding itself in being the world’s first telecommunications company powered by a proprietary cloud platform, MyRepublic also offers networking solutions for businesses.
Plans (4)
MyRepublic SIM Only Lite Plan
$10
RATE
8 GB
DATA
300 min
CALL TIME
300 SMS
SMS
4.3
1588 Reviews
Service Rating
Network
Customer Support
Ease of Porting
Mobile App
Most Helpful
Posted 17d ago
Purchased
MyRepublic SIM Only Core Plan
Can't connect to roaming in Malaysia. The local roaming partners are rejecting the connection. Can't receive sms otp. My phone had no issues with Starhub roaming in Malaysia, or Maxis in Singapore. But MyRepublic eSim kept being rejected. Very risky if you need to access accounts overseas but can't get otp. Customer service tried everything. Each time they ask you to use Airplane mode, or restart the phone, you can't jump back into the chat. You need to go through tedious process of verification again. After multiple useless solutions over several days, they gave up and said they'll inform their tech team for solutions. Even their app chat is not well built. The keyboard overlay covers the text box, so you can't see what you're typing0
What are your thoughts?Posted 25 Apr 2023
Purchased
MyRepublic SIM Only Lite Plan
No any hidden fee, cheap mobile plan. No contact and super easy to port in. eSim allows me to have 2 sim cards in my iphone, super convenient for travel and business. open roaming oversea allow me to get otp sms easily without any charges (just dont call or answer call).0
What are your thoughts?Posted 25 Apr 2023
Purchased
MyRepublic Unlimited Data Plan
Changed over from Circles which was charging almost twice for the similar plan I ported over to. Since both uses M1's network so coverage is almost the same. 50% reduction in fees for a very light user like me has been worth every penny.0
What are your thoughts?Posted 15 Apr 2023
Purchased
MyRepublic SIM Only Lite Plan
The WORST telco I’ve encountered in the more than 20 years I’ve been subscribed to a mobile phone service. First, when I signed up with myrepublic, they demanded a $100 deposit, something which NO other telco before and since has asked me for. A nonsensical requirement given that the bills are automatically debited using the card on file so there’s no danger of the user defaulting on payments. They claim that the deposit would be refunded upon termination of the service; but even after I finally terminated (with NO outstanding charges in my account), they have failed to refund the deposit. This is tantamount to cheating the customer. Second, the number porting didn’t proceed smoothly. Even though other telcos are able to port my number within hours during the time frame provided, myrepublic left me in limbo for almost three days, during which my old service had been terminated and my new service still hadn’t had my number ported over yet. If that’s your primary form of contact, this is obviously a huge inconvenience, particularly when nowadays you often need to receive OTPs via SMS. Third, after my number was finally ported over, I had constant mobile data connection problems; the connection kept dropping out every few seconds, making the mobile data connection practically unusable. That’s despite the “signal strength” showing five bars. After contacting tech support; the issue went unresolved. Days later, they finally suggested issuing a new eSIM. After I installed the new eSIM, not only did the situation not improve, it actually got worse, because there was then NO data connection at all. I knew it couldn’t be my phone’s issue because all I had to do was switch to another telco’s (e)SIM and the service worked perfectly, on the same hardware and settings. I’ve been a subscriber of M1 and circleslife (another MVNO that uses M1’s mobile network), and in both cases I never experienced any connection issues. Nor have I experienced such issues with other MVNOs that use Starhub or Singtel’s networks. So it’s clearly a problem with myrepublic. Bravo! Your company has truly failed as a telco and a service provider.1
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Posted 13 Apr 2023
Purchased
MyRepublic SIM Only Core Plan
[Network] For some reasons, every time my phone disconnects from a WIFI network, the Mobile network does not work even tho it is showing as connected. I have to turn on and off Airplane mode to reset the connection in order for the mobile network to work. Was in Malaysia for 5 days last week, similarly connection shows connected but no network. Have tried reset network settings, tried Selecting only CELCOM as per MR FAQ, and even off and on roaming and airplance mode. Whole ordeal of trying to connect took about an hour and i was on the road driving without GPS and had to stop roadside to troubleshoot the connection. Such waste of time. Back to Singapore and the mobile network is still horrible with similar no connection after disconnecting from WIFI and every single time had to reset via airplane mode. Redundant service, where it bring me to my next frustration. [Customer Service] For those who wishes to sign up MR, take note on the customer service when things goes wrong. Every #$%ing time when you need to contact their customer support, You have either options to submit a request, which will take you for as long as until MR wishes to reply to you, Or call their technical team which they hardly pick up your call, or experience the horrendous live chat which prompts you repetitive verifications OVER and OVER until you give up getting your issue heard for someone to assist you. Their Live chat is extremely frustrating to use and with all the BOT verification which does not provide a proper solution, yet MR doesnt bother to address this customer experience. When you finally connect with a live agent, you may be so frustrated that you give up explaining what you first reach their live chat for. FURTHERMORE, when you got disconnected from their live chat with an agent, Good Luck to you going through the same #$%ing Ordeal with the ChatBot all over again. New signers, You may not experience the disastrous customer service until you encounter issues with their network. Make your decision Wisely. MR team, This is not the first time i raise my experience with your livechat. Countless times i've tried to contact you but there dont seem to be any improvements to our experience. Hence, dont be surprise to find such lengthy complains here for everyone's tranparency2
What are your thoughts?View 1 other commentsMyRepublic
24 Apr 2023
From the bottom of our hearts, thank you for your review! As a token for taking the time to write us this review, we have a $10 Grab Voucher for you. Drop us an email with a screenshot of your comment and your customer ID to [email protected] for verification.
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Posted 10 Apr 2023
changed to 5g plan but reception sucks. I have to stand near window to make calls if not the other party can't hear. called their hotline but seems like nothing can be done as they will feedback to Starhub. very disappointing 😔1
What are your thoughts?MyRepublic
12 Apr 2023
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again, Calvin. We are here to help! Kindly send us your feedback at myrep.sg/SeedlyFeedback. We’ll work with you to resolve any issues as quickly as possible.
Sincerely,
The Team @ MyRepublicReply
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Posted 29 Mar 2023
Purchased
MyRepublic SIM Only Lite Plan
Needed a basic phone plan & cheapest as I hardly use my phone outside of the house area without WIFI. This Myrepublic plan serves the purpose.1
What are your thoughts?MyRepublic
24 Apr 2023
From the bottom of our hearts, thank you for your review! As a token for taking the time to write us this review, we have a $10 Grab Voucher for you. Drop us an email with a screenshot of your comment and your customer ID to [email protected] for verification.
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Posted 29 Mar 2023
Purchased
MyRepublic SIM Only Lite Plan
Very easy and convenient. I have been waiting for a mobile provider to have an esim and this is the best as it has what i needed. Very fast and convenient1
What are your thoughts?MyRepublic
24 Apr 2023
From the bottom of our hearts, thank you for your review! As a token for taking the time to write us this review, we have a $10 Grab Voucher for you. Drop us an email with a screenshot of your comment and your customer ID to [email protected] for verification.
Reply
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Posted 29 Mar 2023
Purchased
MyRepublic SIM Only Lite Plan
So far so good no problem wif the network n porting I'm really happy wif the services n also the customer service help me alot0
What are your thoughts?Posted 29 Mar 2023
Purchased
MyRepublic SIM Only Lite Plan
Overall good Telco . No issues porting or using the service. I would recommend myrebuplic to anyone looking for a good low cost option0
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MyRepublic SIM-Only Mobile Plans
Unlimited Data Thereafter* = All of MyRepublic's plans stand to enjoy free unlimited data thereafter exceeding your plan's stipulated data amount but at a limited speed
MyRepublic Data Plans | Data | Talk time & SMS | Cost per month |
|---|---|---|---|
Lite Plan | 8 GB | 300 minutes (free incoming) | $10/ month |
Core Plan | 60 GB | 500 minutes (free incoming) | $17/ month |
Pro Plan | 70GB Data + One-time 80GB Bonus Data (for use within 3 months) | 1000 minutes (free incoming) | $20/ month |
Unlimited Data Plan | Unlimited Data - get 4GB per day at 4G speeds. | 1000 minutes (free incoming) | $39/ month |
Optional Data Add-Ons
MyRepublic also offers Data Booster and Data Add-ons, allowing users to choose from a range of data options.
- Data Booster - is a one-time data addition that charges to your bill. Options available are +1 GB or +3 GB
- Data Add-Ons - is a monthly addition to supplement your data consumption habits available at +1, +3, or +8 GB.
MyRepublic Roaming Plans
Does MyRepublic have roaming? Yes! Here are MyRepublic Roaming plan options:
1. Roam Like Home - Essential
- Roaming in Malaysia, Indonesia, Thailand, Philippines, Taiwan and Hong Kong at $6 for 500 MB and $18 for 2 GB.
2. Roam Like Home - Neighbours
- Roaming in Malaysia and Indonesia at $6 for 1 GB.
3. Roam Like Home - Pacific
- Roaming in Australia and New Zealand at $15 for 1 GB.
4. Roam Like Home - Popular Asia
- Roaming in China, Macau, South Korea and Japan at $20 for 1 GB.
5. Roam Like Home - Emerging Asia
- Roaming in Brunei, India, Laos, Myanmar and Vietnam at $15 for 500 MB.
6. Roam Like Home - Canada & USA
- Roaming in Canada and USA at $8 for 100 MB and $35 for 1 GB.
7. Roam Like Home - Europe
- Roaming in up to 21 destinations in Europe at $8 for 100 MB and $35 for 1 GB.
Is MyRepublic the Ideal SIM Only Mobile Plan for you?
Pros of MyRepublic mobile data plans:
- Super easy and convenient to set-up and port in.
- Simple and affordable no-fuss plan
- No contract plans allow you to change your plan type at any time without extra cost.
- Gives you FREE unlimited data after you exceed your plan, but just a throttled speeds.
- Plan change available at no extra cost
- Rides on M1's mobile network infrastructure hence retains significant coverage and speed.
Cons of MyRepublic mobile data plans:
- Some of our seedly reviewers report that MyRepublic's Customer Service is unresponsive
- Network Coverage not the best
Wondering if you’re getting a bang for your buck? Check out our SIM Only comparison tool.
About MyRepublic
First entering the market with its broadband services in 2011. MyRepublic, headquartered in Singapore, first introduced mobile plans in 2018. Priding itself in being the world’s first telecommunications company powered by a proprietary cloud platform, MyRepublic also offers networking solutions for businesses.
Contact Info
- Customer Support Hotline: +65 6717 1680
- Address: 11 Lorong 3 Toa Payoh, Block B Jackson Square #04-11/15, Singapore 319579
Contact us at [email protected] should you require any assistance or spot any inaccuracies.
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We apologize that our service did not satisfy your expectations. We are here to help! Kindly send us your feedback at myrep.sg/SeedlyFeedback. We’ll work with you to resolve any issues as quickly as possible.
Sincerely,
The Team @ MyRepublic