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giga!

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4.2
491 reviews
claimed

Claimed

This product is managed by giga!.

USER RATINGS

Network

4.3

Customer Support

3.9

Ease of Porting

4.5

Mobile App

4.5

Plans (4)

Slide 1 of 4
  • giga! SIM Only 60 GB Plan

    $25

    RATE

    60 GB

    DATA

    2000 min

    CALL TIME

    2000 SMS

    SMS

  • giga! SIM Only 40 GB Plan

    $20

    RATE

    40 GB

    DATA

    500 mins

    CALL TIME

    500 SMS

    SMS

  • giga! SIM Only 6 GB Plan

    $10

    RATE

    6 GB

    DATA

    500 min

    CALL TIME

    500 SMS

    SMS

  • giga! SIM Only 100 GB Plan

    $45

    RATE

    100 GB

    DATA

    10000 min

    CALL TIME

    10000 SMS

    SMS

giga! SIM Only 60 GB Plan

$25

RATE

60 GB

DATA

2000 min

CALL TIME

2000 SMS

SMS

Details

Product Page Transparency

  • Claimed in September 2020

giga! Mobile Plan Review 2021

giga! is a low-cost, data-heavy mobile plan for new-age mobile phone users who slurp up data. giga is powered by one of Singapore’s Fastest Networks. As a cherry on top, all giga plans come with Free Rollover Data and Free Incoming Calls. Their best-selling plan is the 45GB SIM Only at a affordable S$25/month.

Read More about giga!
Reviews (491)

4.2

491 Reviews

  • 5
    330
  • 4
    68
  • 3
    18
  • 2
    14
  • 1
    61

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    Most HelpfulMost RecentLow to HighHigh to Low
      Posted 4d ago
      [Customer Service] Non-existent. Raise 4 tickets with them to look into my issue of not being able to log into the app, only 1 got back to me. Ask me to escalate the matter to their IT team and then ghosted me. Dunno is dont know how to solve the problem that's why keeping quiet. Like they saying goes, act blur live longer.... Been more than 1 month, and nobody is even acting like they are interested in solving the problem. [Mobile App] Never had a chance to login to it due to unknown issues that have have not been resolved by GIGA till date. [Billing] Super efficient, on the dot invoicing. If only their customer service is as efficient as their billing team.... Overall, ok for personal use. Never ever use it for business as you will not get the support you need their non-existent customer service, dont take the risk for a few dollars cheaper bill. Not worth it.

      0

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      Posted 5d ago

      Purchased

      giga! SIM Only 60 GB Plan

      so far so good! quite cost-saving and worth it for the money! App is quite easy to use! would recommend those who actually need higher data plan

      0

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      Posted 7d ago
      Overall the service is good. However if you need customer service support, only via chat and is not very responsive.

      0

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      Posted 8d ago

      Purchased

      giga! SIM Only 40 GB Plan

      [Customer Service] Absolutely poor customer support from giga, Take for example, Agent Mason simply ignored my enquiry for weeks. Giga customer support agent will not take the extra mile to help with their clients. I am in deep regret to choose giga and will be porting my two lines to other telecommunications soon.

      1

      I suggest those that seek for decent customer service to not to consider giga, to save ur precious time.

      What are your thoughts?

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      Posted 10d ago
      I ported from Starhub to giga! in January 2020 on the pop-up plan that offered 20gb, 200min, 200 sms and data roll-over at $18. I really appreciate that giga has automatically upgraded my plan over time to match their current offering of 50gb/500min/500sms at $18. As for the porting process, I remember it being fuss-free but being a little uneasy about having no physical store to approach for customer support. Contacting them via whatsapp was straightforward but don't expect instant responses, at the longest was one business day. The mobile app works, but is slow. No issues with network. Was previously a starhub customer, and the experience seems to be exactly the same, which is to be expected since giga is on starhub's network.

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      giga! Plans

      1. giga! SIM Only 45 GB for $25 a month

      giga! offers a contract-free SIM only plan (only $25) which comes with

      • 45GB data
      • 1000 outgoing minutes talk time
      • 1000 outgoing SMSes
      • Free Caller ID
      • Free data rollover
      • Free incoming talk time and SMSes

      2. giga! 40GB for S$20 a month

      • 40GB data
      • 500 mins talk time
      • 500 SMS
      • 1st year: $20
      • 2nd year onwards: $30
      • Free Caller ID
      • Free data rollover
      • Free incoming talk time and SMSes

      3. giga! 50GB for $45 a month

      • 50GB data
      • 10,000 mins talk time
      • 10,000 SMS
      • Free Caller ID
      • Free data rollover
      • Free incoming talk time and SMSes

      4. giga! 6GB for $10 a month

      • 6GB data
      • 100 mins talk time
      • 100 SMS
      • Free Caller ID
      • Free data rollover
      • Free incoming talk time and SMSes

      Does giga! Have Roaming Plans?

      Yes, gigaROAM offers roaming for APAC region and Rest of The World (ROTW).

      gigaROAM

      Here's how you can activate roaming on giga!:

      • For APAC, Stack on the Jetset giga roaming pass at 1GB for $5 (valid for 5 days from time of activation)
      • Turn on 'Data Roaming' under your phone settings; no manual network selection is needed
      • Start surfing at your travel destination!
      • For ROTW, gigaRoam ROTW (Rest of the World) pass comes with 1GB at $15, valid for 15 days

      Can I Port My Existing Number To giga!?

      Yes. To port-in or transfer your existing number, ensure that:

      • It is an active postpaid number (prepaid numbers are not supported for now)
      • It is registered to your name with the same ID you're registering with giga
      • It is not with TPG (TPG does not support porting)
      • It is not on any contract with your current telco - this might incur early termination charges

      Here's how the port-in or transfer process works:

      • When you choose to port-in/transfer your existing number from another telco to giga, a temporary giga number will first be assigned and delivered to you
      • Upon delivery of the temporary giga number, your request to port-in will be processed within the next working day
      • Once your port-in is approved, your temporary giga number will be automatically changed to your existing number

      What Is Free Data Roll-Over?

      Up to 25GB of unused data from your giga plan will be rolled over for another 2 renewal cycles. Take note that data from Jetset giga roaming pass and other packs will not be rolled over.

      This way you'll never waste data!

      Does giga! Provide Add-On data?

      Simply stack on one of giga's packs:

      • Data pack: 1GB local data for $2
      • WhatsApp pack: 1GB local data for WhatsApp usage only, for $1
      • Insta 'n' FB pack: 1GB local data for Instagram and Facebook usage only, for $1

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.

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