facebookgiga! Reviews and Comparison - Seedly

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4.3
723 reviews
claimed

Claimed

This product is managed by giga!.

Summary

Product Page Transparency

  • Claimed in September 2020

Summary of giga! Mobile Plan 2022

giga! is a low-cost, data-heavy mobile plan for new-age mobile phone users who slurp up data. giga is powered by one of Singapore’s Fastest Networks. As a cherry on top, all giga plans come with Free Rollover Data and Free Incoming Calls.

Plan Features

giga 6GB SIM-Only Plan

  • Monthly subscription cost: S$10
  • Data: 6GB
  • Outgoing Talktime: 500 mins
  • SMS: 500
  • Caller ID: Free
  • Additional perks: Free incoming calls and SMS, and free data rollover

giga 40GB SIM-Only Plan

  • Monthly subscription cost: S$20
  • Data: 40GB +  additional 60GB (for first 3 months)
  • Outgoing Talktime: 500 mins
  • SMS: 500
  • Caller ID: Free
  • Additional perks: Free incoming calls and SMS, and free data rollover

giga 60GB SIM-Only Plan

  • Monthly subscription cost: S$25
  • Data: 60GB + additional 60GB (for first 3 months)
  • Outgoing Talktime: 2000 mins
  • SMS: 2000
  • Caller ID: Free
  • Additional perks: Free incoming calls and SMS, and free data rollover

giga 100GB SIM-Only Plan

  • Monthly subscription cost: S$45
  • Data: 100GB + additional 50GB (for first 3 months)
  • Outgoing Talktime: 10,000 mins
  • SMS: 10,000
  • Caller ID: Free
  • Additional perks: Free incoming calls and SMS, and free data rollover
...see more

Plans (4)

Slide 1 of 4
  • giga! SIM Only 60 GB Plan

    $25

    RATE

    60 GB + Bonus 60 GB

    DATA

    2000 min

    CALL TIME

    2000 SMS

    SMS

  • giga! SIM Only 40 GB Plan

    $20

    RATE

    40 GB + Bonus 60 GB

    DATA

    500 mins

    CALL TIME

    500 SMS

    SMS

  • giga! SIM Only 6 GB Plan

    $10

    RATE

    6 GB

    DATA

    500 min

    CALL TIME

    500 SMS

    SMS

  • giga! SIM Only 100 GB Plan

    $45

    RATE

    100 GB + Bonus 50 GB

    DATA

    10000 min

    CALL TIME

    10000 SMS

    SMS

giga! SIM Only 60 GB Plan

$25

RATE

60 GB + Bonus 60 GB

DATA

2000 min

CALL TIME

2000 SMS

SMS

Reviews (723)

4.3

723 Reviews

5
521
4
85
3
21
2
18
1
78

Service Rating

Network

4.4

Customer Support

4.0

Ease of Porting

4.6

Mobile App

4.5
      Posted 3d ago

      Purchased

      giga! SIM Only 6 GB Plan

      [Customer Service] The worst customer service I have encountered. I have been trying to reach their live agent over 2 days thru the chatbot, whatapps, instagram, email or Facebook. In chatbot, you will always receive a message that it is connecting you to a Live agent, however, you can just wait and wait and no live agent will be connected to you. Sent an email and receive the first response. When you replied, they never bother to reply back. Voiced my unpleasant experience in its Facebook, it responded that a live agent has connected to me, which never did. Continued ranting in its facebook and finally a live agent contacted me. Then after a few chats, the agent disappeared and no response. A total failure company in terms of customer service. Read all the bad comments over the internet and you will know.

      0

      What are your thoughts?

      Posted 5d ago

      Purchased

      giga! SIM Only 60 GB Plan

      Their service was fast and good. Quite reliable just that when coming back from like Malaysia the reception will be slowly to catch

      0

      What are your thoughts?

      Posted 5d ago

      Purchased

      giga! SIM Only 60 GB Plan

      [Network] good,can use it everywhere even on the MRT [Customer Service] good,although did not require any service [Ease of porting] good [Mobile App] good,I like the color

      0

      What are your thoughts?

      Posted 6d ago

      Purchased

      giga! SIM Only 60 GB Plan

      The network is good. The offer is also good. Definitely recommend to those who always experience poor network at locations with blind holes.

      0

      What are your thoughts?

      Posted 6d ago

      Purchased

      giga! SIM Only 60 GB Plan

      Lol... what a joke company. Im sitting on the fence here trying to decide which telco i wanna change to. Either Changi Mobile or giga. I called changi mobile, someone picked up. customer service was quite okay. At least theyre reachable. Giga? LOL. they dont even appreciate you enough as a new customer to even reply you on live or whatsapp chat. Why pay a telco good money when you know youre gonna get no customer service from them? UPDATE giga doesnt care. they dont give a crap. they dont even bother trying to convince you that they want your business. Have you ever tried buying an insurance and the agent just goes MIA especially when you need help with claims or enquiry? Giga is not recommended.

      0

      What are your thoughts?

      Posted 7d ago

      Purchased

      giga! SIM Only 60 GB Plan

      good just a little bit slow sometimes cannot use oso but everything is okay [Network] good [Customer Service] good [Ease of porting] good [Billing] good [Mobile App] good

      0

      What are your thoughts?

      Posted 8d ago

      Purchased

      giga! SIM Only 60 GB Plan

      Giga is best because of rollover. Easy to call oversea country so u can keep in touch anytime with ur love 😍

      0

      What are your thoughts?

      Posted 9d ago

      Purchased

      giga! SIM Only 60 GB Plan

      Easy and convenient to use. Good [Ease of porting] [Network]good Friendly app to use Customer service good too Will continue to use and recommend to my friends

      0

      What are your thoughts?

      Posted 10d ago
      Very good experience for Gigi’s Roam! Thanks 👍🙏 I would like to recommend GiGa to my friends, especially someone usually travel abroad.

      0

      What are your thoughts?

      Posted 10d ago

      Purchased

      giga! SIM Only 60 GB Plan

      [Customer Service] It has always been hard to reach out to giga's customer officer, waiting for over an hour is a norm and when it is ur turn, the agent is lacking of professional knowledge and has extreme poor attitude. [Ease of porting] Just for your info, giga do not refund pro-rate bills if you choose to leave them.

      1

      What are your thoughts?

      I suggest those that seek for decent customer service to not to consider giga, to save ur precious time.

    Discussions (0)

      No Posts Found.

      giga! Plans

      1. giga 6GB SIM-Only Plan

      • Monthly subscription cost: S$10
      • Data: 6GB
      • Outgoing Talktime: 500 mins
      • SMS: 500
      • Caller ID: Free
      • Additional perks: Free incoming calls and SMS, and free data rollover

      2. giga 40GB SIM-Only Plan

      • Monthly subscription cost: S$20
      • Data: 40GB +  additional 60GB (for first 3 months)
      • Outgoing Talktime: 500 mins
      • SMS: 500
      • Caller ID: Free
      • Additional perks: Free incoming calls and SMS, and free data rollover

      3. giga 60GB SIM-Only Plan

      • Monthly subscription cost: S$25
      • Data: 60GB + additional 60GB (for first 3 months)
      • Outgoing Talktime: 2000 mins
      • SMS: 2000
      • Caller ID: Free
      • Additional perks: Free incoming calls and SMS, and free data rollover

      4. giga 100GB SIM-Only Plan

      • Monthly subscription cost: S$45
      • Data: 100GB + additional 50GB (for first 3 months)
      • Outgoing Talktime: 10,000 mins
      • SMS: 10,000
      • Caller ID: Free
      • Additional perks: Free incoming calls and SMS, and free data rollover

      Does giga! Have Roaming Plans?

      Yes, gigaROAM offers roaming for APAC region and Rest of The World (ROTW).

      gigaROAM

      Here's how you can activate roaming on giga!:

      • For APAC, Stack on the Jetset giga roaming pass at 1GB for $5 (valid for 5 days from time of activation)
      • Turn on 'Data Roaming' under your phone settings; no manual network selection is needed
      • Start surfing at your travel destination!
      • For ROTW, gigaRoam ROTW (Rest of the World) pass comes with 1GB at $15, valid for 15 days

      Can I Port My Existing Number To giga!?

      Yes. To port-in or transfer your existing number, ensure that:

      • It is an active postpaid number (prepaid numbers are not supported for now)
      • It is registered to your name with the same ID you're registering with giga
      • It is not with TPG (TPG does not support porting)
      • It is not on any contract with your current telco - this might incur early termination charges

      Here's how the port-in or transfer process works:

      • When you choose to port-in/transfer your existing number from another telco to giga, a temporary giga number will first be assigned and delivered to you
      • Upon delivery of the temporary giga number, your request to port-in will be processed within the next working day
      • Once your port-in is approved, your temporary giga number will be automatically changed to your existing number

      What Is Free Data Roll-Over?

      Up to 25GB of unused data from your giga plan will be rolled over for another 2 renewal cycles. Take note that data from Jetset giga roaming pass and other packs will not be rolled over.

      This way you'll never waste data!

      Does giga! Provide Add-On data?

      Simply stack on one of giga's packs:

      • Data pack: 1GB local data for $2
      • WhatsApp pack: 1GB local data for WhatsApp usage only, for $1
      • Insta 'n' FB pack: 1GB local data for Instagram and Facebook usage only, for $1

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.

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