Circles.Life

Plans (5)

Details

• EC

  E C

  Level 3. Wonderkid

  Updated 1d ago

  Purchased

  Circles.Life SIM Only Base Plan

  [Customer Service] Tried to sign up with them for the last 2 weeks and signed up my interest for the iPhone 12. Everything went seamless and they were great in sending me reminders (daily) to pay the waitlist fee (SG$ 50). After payment (18th October) I was expecting an e-mail from them with a link where I could choose my combo plan and phone. No e-mail was received. Dropped them an e-mail about it and a standard response that an Happiness Consultant will get in touch within 24 hours. We're close to 100 hours now but no e-mail has been received. Contacted their live chats (twice) but they only solution they offered me is they need to check with their "team" and get back to me within 24-48 hours. Still waiting. Signing up for them doesn't seem to be so easy, a adult can NOT help you do it. Maybe a child can help me out?

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• JL

  Jasmine Loo

  Level 4. Prodigy

  Updated 4d ago

  Purchased

  Circles.Life SIM Only Base Plan

  [Network] It works mostly underground, but between Botanic gardens to Holland Village, the reception isn't the best, but not really complaining. [Customer Service] Was charged for my registration fee but had to write emails to get my refund back. But at least they reply pretty quickly. [Ease of porting] Had no issues porting over my line from Starhub!! very convenient for me [Mobile App] Is great at tracking the use. But did not know that switching on imessaging causes extra charges as every time the iphone prompts the imessaging thing when you open messages, your phone sends a message to england or something and eats up your 25 messages.

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• 

  Jas Renée Teo

  Level 2. Rookie

  Updated 1w ago

  Purchased

  Circles.Life SIM Only Base Plan

  [Customer Service] Scheduled 1-1 Video call to enquire about Circles Black. Call came from Philippines. First off, some kids screaming in the background and audio was choppy. I was yelling throughout the call just to be HEARD. Allan seemed to be unsure of how to answer a lot of my questions. Asked about the 'free phone insurance' that comes with the plan, he said he simply has no information on it. He doesn't know what the insurance covers AT ALL. HUH? Showed him a link by VulcanPost talking about it, he then said "Yup thats the same one". I was skeptical cos the post was from 2018. Huge fumbling about when it came to questions about e-sim VS physical sim.

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• 

  PolicyWoke

  Level 3. Wonderkid

  Updated 2w ago

  Purchased

  Circles.Life Data Only 50 GB Plan

  Recently ported-in to the CIS mobile plan. 50 GB, unlimited calls, free caller ID for $18 per month ($28 per month from 13th month onwards). Mobile line works fine. The only issue I had was, in the beginning I did not receive OTP SMSes for some of the accounts I have which requires OTP for logging in. Later on, 5 business days after my mobile line was ported in, then I am able to receive so for all accounts.

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  Alan Wong

  1w ago

  If under CIS, $18 per month forever!

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  Lim Chun Long Jimmy

  Level 6. Master

  Updated 3w ago

  Update: I am able to receive OTP SMSes for all my accounts. So from my experience, it took me 5 business days, from the day my mobile line was ported-in to Circles.Life, to be able to receive OTP SMSes for all accounts. Everyone, please take note of this delay. Thank you. My recent porting-in to Circles.Life affected my ability to login to some of my accounts, by not being able to receive OTP SMSes. Circles.Life insists they configured my mobile line properly in their network. Something is amissed.

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  Lim Chun Long Jimmy

  3w ago

  Update: I am able to receive OTP SMSes for all my accounts. So from my experience, it took me 5 business days, from the day my mobile line was ported-in to Circles.Life, to be able to receive OTP SMSes for all accounts. Everyone, please take note of this delay. Thank you.

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