Circles.Life Reviews and Comparison - Seedly
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Circles.Life

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  • Reviews (556)
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Mobile Plans/Circles.Life
Mobile Plans/Circles.Life
4.4
556 reviews
claimed

Claimed

This product is managed by Circles.Life.

USER RATINGS

Network

4.2

Customer Support

4.3

Ease of Porting

4.6

Mobile App

4.7
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Plans (5)

Slide 1 of 5

Circles.Life SIM Only Base Plan

$28

RATE

20 GB

DATA

100 min

CALL TIME

25 SMS

SMS

Details

Circles Life Review 2020

Circles Life is the fourth telco in Singapore. They also happen to be the region's first fully digital telco, with mainly no-contract mobile plans.

Circles Life believes in providing the most innovative and data-focused mobile packages. From our seedly reviewers, CirclesLife is affordable, easy to port over, has a fast network and bonus data-rollover option. However, they aren't that great on their supposedly "unparalleled customer experience" and the connection island-wide faces some bald-spots.

Read More about Circles.Life
Reviews (556)

4.4

556 Reviews

  • 5
    376
  • 4
    113
  • 3
    21
  • 2
    11
  • 1
    35

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Most HelpfulMost RecentLow to HighHigh to Low
  • Updated 1d ago

    Purchased

    Circles.Life SIM Only Base Plan

    [Customer Service] Tried to sign up with them for the last 2 weeks and signed up my interest for the iPhone 12. Everything went seamless and they were great in sending me reminders (daily) to pay the waitlist fee (SG$ 50). After payment (18th October) I was expecting an e-mail from them with a link where I could choose my combo plan and phone. No e-mail was received. Dropped them an e-mail about it and a standard response that an Happiness Consultant will get in touch within 24 hours. We're close to 100 hours now but no e-mail has been received. Contacted their live chats (twice) but they only solution they offered me is they need to check with their "team" and get back to me within 24-48 hours. Still waiting. Signing up for them doesn't seem to be so easy, a adult can NOT help you do it. Maybe a child can help me out?
    0 comments
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    Post
  • Updated 4d ago

    Purchased

    Circles.Life SIM Only Base Plan

    [Network] It works mostly underground, but between Botanic gardens to Holland Village, the reception isn't the best, but not really complaining. [Customer Service] Was charged for my registration fee but had to write emails to get my refund back. But at least they reply pretty quickly. [Ease of porting] Had no issues porting over my line from Starhub!! very convenient for me [Mobile App] Is great at tracking the use. But did not know that switching on imessaging causes extra charges as every time the iphone prompts the imessaging thing when you open messages, your phone sends a message to england or something and eats up your 25 messages.
    0 comments
    0
    Post
  • Updated 1w ago

    Purchased

    Circles.Life SIM Only Base Plan

    [Customer Service] Scheduled 1-1 Video call to enquire about Circles Black. Call came from Philippines. First off, some kids screaming in the background and audio was choppy. I was yelling throughout the call just to be HEARD. Allan seemed to be unsure of how to answer a lot of my questions. Asked about the 'free phone insurance' that comes with the plan, he said he simply has no information on it. He doesn't know what the insurance covers AT ALL. HUH? Showed him a link by VulcanPost talking about it, he then said "Yup thats the same one". I was skeptical cos the post was from 2018. Huge fumbling about when it came to questions about e-sim VS physical sim.
    0 comments
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  • Updated 2w ago

    Purchased

    Circles.Life Data Only 50 GB Plan

    Recently ported-in to the CIS mobile plan. 50 GB, unlimited calls, free caller ID for $18 per month ($28 per month from 13th month onwards). Mobile line works fine. The only issue I had was, in the beginning I did not receive OTP SMSes for some of the accounts I have which requires OTP for logging in. Later on, 5 business days after my mobile line was ported in, then I am able to receive so for all accounts.
    1 comment
    0
    Alan Wong
    Alan Wong

    1w ago

    If under CIS, $18 per month forever!
    Post
  • Update: I am able to receive OTP SMSes for all my accounts. So from my experience, it took me 5 business days, from the day my mobile line was ported-in to Circles.Life, to be able to receive OTP SMSes for all accounts. Everyone, please take note of this delay. Thank you. My recent porting-in to Circles.Life affected my ability to login to some of my accounts, by not being able to receive OTP SMSes. Circles.Life insists they configured my mobile line properly in their network. Something is amissed.
    1 comment
    0
    Lim Chun Long Jimmy
    Lim Chun Long Jimmy

    3w ago

    Update: I am able to receive OTP SMSes for all my accounts. So from my experience, it took me 5 business days, from the day my mobile line was ported-in to Circles.Life, to be able to receive OTP SMSes for all accounts. Everyone, please take note of this delay. Thank you.
    Post
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Circles Life Mobile Plans Available

Reset 2020 300GB for $30/month

  • Their newest plan and probably the craziest mobile plans out there is this 300GB plan with 4G Rollover
  • 300GB
  • 100 mins talktime
  • 25 SMS
  • No contract
  • costs $30/month for the first year, and returns to $48/month thereafter

20GB SIM Only Base Plan for $18/month

  • For $18 / month using your existing number, and S$28/month for a new number
  • Get 20GB of data
  • 100 mins Outgoing and Incoming Talktime
  • 25 Local SMS
  • Free Home Delivery
  • Includes Caller ID
  • Conveniently add data anytime in-app

100 GB SIM Only Plan for $38/month

  • Cost: S$38/month using your existing number, and S$48/month for a new number
  • Generous 100GB data,
  • 4G Rollover
  • 100 mins Outgoing and Incoming Talktime
  • 25 Local SMS
  • Free Home Delivery
  • Includes Caller ID

Circles Life Add-Ons

1. Unlimited XP

  • Unlimited Data with 4G+ speeds,
  • $20/month of device credit
  • $3/month of digital subscription cashback
  • Cost: at an additional $30/month

Does CirclesLife have Roaming?

Yes! Here are CirclesLife's roaming optional add-ons:

1. Roam Boost A

  • Roaming in Malaysia, Thailand, Indonesia, Hong Kong and Taiwan at $5 for 1 GB.

2. Roam Boost B

  • Roaming in up to 8 countries at $8 for 1 GB.

Is CirclesLife the Best Telco for You?

What sets CirclesLife apart?

  • Zero upfront costs
  • Prices as low as 45/month
  • Data as generous as 300BG
  • No contract to tie you down
  • Data can be rolled over for applicable plans
  • Incredibly easy and convenient to port over or switch from your current provider
  • There are add-ons available if you'd like to further customise your plans
  • e-SIM also available to add on to your existing plan

However, some Seedly review users have mentioned that CirclesLife's connection is iffy at some places, and their customer-service leaves more to be desired.

Take a look at our SIM plans price comparison here to make sure you’re getting the most out of your money.

Contact CirclesLife

  • 24/7 Voicemail Service: 8742 1330
  • Live Chat on the Circles.Life app
  • Facebook Messenger