Circles.Life
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This product is managed by Circles.Life.
Summary
Product Page Transparency
Circles.Life is the first mobile virtual network operator to launch in Singapore. They are also the region's first fully digital telco that specialises in offering no-contract SIM-only mobile plans.
Circles.Life believes in giving power to the people, so you can expect their telco experience to be #1 in Singapore.
Based on reviews left by real users, Circles.Life is affordable, easy to use and port over, has a relatively fast network and a really sweet bonus data-rollover option.
However, users have also pointed out that there are some bald spots when it comes to islandwide 4G+ network coverage.
Plans (6)
Circles.Life SIM Only Basic Plan
$18 ($28 for new number)
RATE
20 GB
DATA
100 min
CALL TIME
25 SMS
SMS
4.2
823 Reviews
Service Rating
Network
Customer Support
Ease of Porting
Mobile App
Pinned by Circles.Life
Purchased
Circles.Life SIM Only Basic Plan
1
Circles.Life
23d ago
We're really humbled by your 5-star review, Christoper. 🥰 It's always our goal to put customers first and provide the very best experience when it comes to our products and services. Thanks for affirming our efforts and we'll continue to forge ahead with more innovative solutions to make your life easier! Stay safe and have a great day! ❤️ - M.C
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1
Circles.Life
6d ago
Hi Derek Thong, we're sorry to hear that you have been having issues with the data connection. Can you please try first to do the basic troubleshooting at https://circlesasiasupport.zendesk.com/hc/en-us... ? If there would still be any issue after that, please do let us know by contacting us via Live chat at https://www.circles.life/sg/help-center/
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1
Circles.Life
6d ago
Hi CY Lee, I understand that you would like to check on your roaming data package usage. You may request a copy of your roaming data usage logs via the Circles Life app directly by simply going to the Explore Section > click Billing > click USAGE LOGS > Select Usage Type > Select Usage Log period and then Send to Email.
A copy of your Usage logs would be sent to your registered email address and you would be able to check it from there.
Please note that we would only be able to take note of the time of usage and amount of data used and we cannot track the website or apps used. -AG
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1
Circles.Life
23d ago
It's heartbreaking to hear about this experience you've had with us, Patrick.
Rest assured that appropriate action will be taken to ensure that such lapses in don't happen again. This is certainly not something that we want one of our loyal customers like you to experience. We would like to make things right for you. Kindly contact us via LiveChat so we can resolve your issue at the soonest possible time! Stay safe and have a great day ahead! ❤️ - M.C
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Purchased
Circles.Life SIM Only Basic Plan
1
Circles.Life
23d ago
We're really sorry to have let you down, Claire but thanks for raising some seriously important points regarding our roaming service. Rest assured that we will forward your feedback regarding our roaming service to our partner telco to further investigate this issue. If you need further assistance, feel free to contact us via LiveChat! Stay safe and have a great day ahead! - M.C
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1
Circles.Life
14 Apr 2022
Hi Sammy Yeo! Thanks for leaving a feedback. Though may we know exactly your issue with your bill so we can check this out for you? You may contact us directly at https://linktr.ee/circles.lifesg so we would be able to verify and check your account. Your Customer Happiness Expert, Ginny
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3
I am getting so frustrated with the connectivity that it is a daily issue like Bryan . My family and I have two circle lines and we suffer the same fate daily and we have Apple Iphone 12 Pro Max and I do not believe the phones are the problem but the network is. I am living in town area and how can daily connections with Circle be so bad? I am switching back to singtel!
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1
Circles.Life
04 Apr 2022
Hi ET Tan, we definitely do not want you to have this kind of experience with us. Can you please have your father drop us a DM directly in our Facebook Messenger so we can check on your father's account and check what the issue is? We hope that you'll be able to give us a chance to make this better for you.
As for the network connection, you may try to do the basic troubleshooting steps first at https://circlesasiasupport.zendesk.com/hc/en-us... if you encounter it. And if there would still be any issue, you may then submit a NETWORK ISSUE REPORT on the Circles Life app so that our Network team would be able to check it.
As of right now, we are still unable to add the new CIS perks to already existing plans as it needs the CIS code to be entered upon ordering the plan. But we can try to request some CIS perks for you since you have been a long-time customer already.
You may send us a DM anytime in Facebook Messenger to discuss this further. Thank you. -AG
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1
Circles.Life
04 Apr 2022
Hi Elaine! Thank you for bringing this to our attention. We're sad to know that you have experienced inconveniences in porting over to us. Can you drop us a message directly in our Facebook Messenger or Live chat at https://linktr.ee/circles.lifesg so we can check on this further and resolve this? Thank you! - AG
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Purchased
Circles.Life SIM Only Family Plan
1
Circles.Life
04 Apr 2022
Aww, we can feel the love from here, Nor Hikari! 🥰 It's always super encouraging to hear from our amazing customers like you. You can trust we'll keep up the good work and find new ways to surprise you. Stay safe! ❤️ -AG
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Circles.Life Data Plans | Data | Talk Time and SMS | Cost per month |
---|---|---|---|
SIM Only Basic Plan | 20GB | 100 minutes, 25 SMS | $18 for number transfers, $28 for new numbers |
SIM Only 100GB Plan | 100GB (Any leftover data which is unused gets automatically rolled over to the next month) | 100 minutes, 25 SMS | $38 for number transfers, $48 for new numbers |
SIM Only Family Plan | 200 GB + 100 GB (for 3 months) to be shared among up to 6 lines | 500 minutes and 200 SMS to be shared among up to 6 lines | $15/SIM (for 6 lines) |
Data Only 50 GB Plan | 50 GB | - | $10 |
Data Only 130GB Plan | 130 GB (Rollover unused data to next month) | - | $30 |
Chatterbox Plan | 50GB | 300 minutes, 25 SMS | $20 for number transfers, $30 for new numbers |
Circles.Life Mobile Plans
Roaming Products | Available Countries | Cost |
---|---|---|
GoRoam APAC | Australia, Bangladesh, Cambodia, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Saudi Arabia, South Korea, Sri Lanka, Taiwan, Thailand and Vietnam | $8 for 1GB $16 for 2GB $40 for 5GB (one time boost available for 7 days upon activation) |
GoRoam EU/USA | Belgium, Czech Republic, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Portugal, Spain, Turkey, USA and UK | $10 for 1GB $20 for 2GB $50 for 5GB (one time boost available for 7 days upon activation) |
GoRoam Plus | Finland, France, Germany, India, Italy, Netherlands, South Korea, Spain, Turkey and the UK | $20 for 3GB (monthly recurring add-on) |
Super Roam Plus | Australia, Bangladesh, Cambodia, Hong Kong, Indonesia, Japan, Macau, Malaysia, Philippines, Saudi Arabia, Sri Lanka, Thailand, Taiwan, USA and Vietnam | $12 for 3GB (monthly recurring add-on) |
Circles.Life Roaming Products
So... what sets Circles.Life apart from the other telcos in Singapore?
The great thing about being a fully digital telco is that Circles.Life can be easily contacted online!
If you need help, you can always:
Contact us at [email protected] should you require any assistance or spot any inaccuracies.