Singtel Reviews and Comparison - Seedly
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Singtel

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  • Reviews (144)
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Mobile Plans/Singtel
Mobile Plans/Singtel
2.9
144 reviews
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USER RATINGS

Network

4.0

Customer Support

3.1

Ease of Porting

3.2

Mobile App

3.6
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Plans (3)

Slide 1 of 3

Singtel SIM Only 20 GB Plan

$25.00

RATE

20 GB

DATA

150 min

CALL TIME

500 SMS

SMS

Details

Singtel Mobile Plans Review 2020

One of the longest standing telco companies in Singapore, it offers a ton of plans and add-on combinations to allow for plan customisations. Overall, Singtel offers a myriad of plans, catering to different wants and needs.

Read More about Singtel
Reviews (144)

2.9

144 Reviews

  • 5
    21
  • 4
    41
  • 3
    27
  • 2
    14
  • 1
    41

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Most HelpfulMost RecentLow to HighHigh to Low
  • [Network] Stable, very little downtime/spots in Singapore with a poor network. Singtel WiFi (available at public locations like MRT Stations) is helpful as well. [Billing] I’m on a combo plan. Monthly bills are high ($60 to $70), but that’s what you get for signing up for a combo plan with a discounted device as the upfront incentive. [Mobile App] Simple, user-friendly, easy to use. You can access your monthly bills in 3 clicks. You’re able to pay for your bills, purchase products/add-ons and browse rewards in the app

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  • Predatory business practices even after being their customer for so long. Called my father, who can't speak English too well and can't hear too well either, over the phone to recontract another two years for fibre broadband and TV. No physical documentation, no reading of T&C online, just over the phone. Yet, they're still giving me so much trouble to try and undo the recontract that was done less than 30 days ago. Was considering changing to other telco, thanks for the final nail in the coffin.

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  • [Network] It's undeniable that Singtel network performance still the best among all the telcos, low down time too. [Customer Service] It's not tolerable that we are paying premium but receive such a poor quality customer service. Singtel channeling most of their customer to the WhatsApp support channel now, the user experience is horrible, it's not user friendly, the system keep direct you to a wrong department, the customer service officer is not helpful, not professional, lack of knowledge, some of them even very cold, not friendly at all. [Ease of porting] It's easy to port to Singtel, but the process and the cost could be improved. [Mobile App] Easy to use. [Billing] Paying premium just for the network quality, not so worth actually.

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  • [Customer Service] Beyond awful. Its impossible to update my plan. They refuse to reply to me....I am paying around 5X the standard rate that current plan have. They hide the details of your bill, so its impossible to tell that you are being ripped off. And they make updating your plan virtually impossible. Unresponsive, unhelpful. Screw Singtel. Time to close my account.

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  • Updated 3w ago
    Customer service is very evasive. They are basically trying to hide and evade responsibility. I was asked to call 1688 to cancel my TV subscription. But there is no option in the automated service. I keyed for technical service. The person took down my request saying that I need not repeat it as he has noted. He gave me a Whatsapp number to call. But it is another automated service, and contrary to what he said, I had to key in the info again on a form. It is more than disappointing that for decades I have been paying them, and they treat customers like trash. Oh yes, they also sneaked in some anti virus app without telling me to cancel it so that they can charge me for it!!!!!

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Singtel SIM Only Data Plans

3 GB No Contract Plan

  • the only no-contract SIM Only plan that Singtel offers
  • this plan offers NO talk time
  • NO free SMS/MMS
  • If you want talktime and SMS/MMS you can add-on various supplementary bundles

20 GB, 12 months Plan

  • 20 GB local Data
  • 150 mins talktime
  • 500 SMS/MMS
  • Priced at S$73.50 /month

55GB, 12 months Plan

  • 550 GB local Data
  • 150 mins talktime
  • 500 SMS/MMS
  • Priced at S$25/month

Singtel's Available Add-Ons/ Bundles:

For more talktime

  1. +200 mins for $5.35/month
  2. +800 mins for $10.70/month
  3. Unlimited for $16.05/month

For more SMS/MMS

  1. + 1200 SMS/MMS for $5.35/month
  2. + 2400 SMS/MMS for $10.70/month

Singtel Roaming Plans Available

1. ReadyRoam

Single destination plans to Thailand, Indonesia or Malaysia from $5/ GB with 7 days subscription. Or 9, 18 and 81 destination plans for $12/ GB, $20/ 2GB and $40/ 3GB respectively, with 30 days subscription.

2. DataRoam Unlimited Daily

Unlimited data roaming in more than 100 destinations from $19. Daily Subscription.

3. DataRoam Monthly Recurring

For frequent travellers to Malaysia or Australia. $10 monthly subscription that requires only one time activation.

4. SMSVoiceRoam 7

Attractive voice and SMS roaming rates for $20. 7 day subscription.

5. In-flight Unlimited Data

Stay connected while flying at $29 per flight.

Does Singtel have the Best Mobile Data Plan in Singapore?

Being one of the oldest and most well-established telcos in Singapore, you can definitely trust Singtel's services.

From customer-service to infrastructure and network connectivity, there's a significant assurance that Singtel possesses that the newer MNVOs do not.

However, Singtel does not provide competitively priced SIM-Only plans. Data-reliant users will not be attracted to Singtel's prices.

Still, Singtel offers a host of postpaid plans and combo plans you can check them out if you prefer non-SIM-only options.

Still undecided? You can check out our SIM only comparison.

About Singtel

The Singtel Group is currently Asia's leading communications group. Headquartered in Singapore, Singtel has more than 130 years of operating experience.

Singtel is one of the largest listed companies on the Singapore Exchange in terms of market capitalisation.

Contact Singtel

  • General Enquiries: 1688
  • Operating Hours: Mon - Sun 8:30am - 8:30pm