Zero1 Reviews and Comparison - Seedly
Reviews (44)
2.8
Reviews (44)
2.8
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  • Updated on 13 Jun 2019
    first and foremost, you gonna be fair, looking at the 1gb to unlimited plan, this has got to be the most value for money telcos you can ever find in SG at the moment. alright lets jump into the sign up process from my personal experience. As many may or may not be aware of it, Zero1 is a virtual telco company, unlike the "big brothers" in the market, (Singtel / Starhub / M1) it does not have a physical identity nor presense, all communication is solely available online (facebook / email / zero1 website). signing up was straightforward, via the online, sign up an account, sending in information of NRIC(like all other mobile lines sign up since even prepaid cards require this sort of information), payment via credit/debit cards i got mine applied in the typical Wednesday afternoon, and in 2 days time, it was due for item delivery, via xDel (alternatively you may arrange with xDel for selfcollection, location is between redhill and tiong bahru). initially had the delivery to my house, but i was excited and decided to pop by for self collection instead. got my item first thing in the early mornings. but card wasnt activated, so i emailed zero1 and got update that it will be "automatically activated" in 1 day time. but unfortunately, it did not, obviously the person who attended to me via the fb wasnt very knowledgable in his stuff, however i was rather "kaisu" so i had another emailed sent and was replied, it will be activated in 1 business day, still being hopeful it will get activated, but i waited whole weekend with no news. On Monday itself, morning felt miserable, as it is the 4th day since i got my sim card without any usage. decided to give them another nudge hoping for some quick activation, but was only replied with a note, please login zero1 to check on the status. in the afternoon, suddenly i notice my reception got zero to none, but it did receive the telco as zero1, starting to get a glimpse of hope there. in matter of hours, around late evenings, when i checked the phone again, it finally got activated. first day using, it was definitely amazing, did a check of speed connection via speedtest by Ookla, the speed was so much compariable to my current telco "Orange", did a second seperate plan comparison on telco "Red", and found out that zero1 out beats the speed by 4 times. (telco "Red" wasnt on throttling plan fyi) fastforward, since my plan was on the 9.90 (promo pack for 6months, after that is 13.90) 1gb was used up in 1day time. throttling kicks in, as many reviews and from zero1 states that, speed will stay comparably stable at whatsapp / youtube / facebook / twitter / netflix. well i have to say it is kinda true. at 480p on youtube it runs smooth. been using it for almost a week till date, i can only comment, it may not be the best of the best, but for the price you paid, and at this rate, in simple math (13.90sgd / 30days ) = $0.46 per day. i guess it wouldnt kill to pay for 50cents a day for unlimited data. but for gamers (etc. mobile legends or maplestory) i wouldnt recommend, as this data is not made for 2 ways data (download and upload) but mostly downloads, and only limited to certain applications. alright sorry for the lengthy post, lets summaries in sweet general points and recommendation (1) sign up on Monday only so you will get your card by Wednesday and since activation take 1 business day, you should be able to get it up by Thursday, give Friday a buffer if shit happens. (2) op for self collect if you are concern about the delivery schedule screwing up, you can collect early in the morning too. (3) do not expect wonderful connection on every website or downloads of images and stuff. as mentioned, it is limited to whatsapp / youtube(480p) / facebook / twitter / netflix(480p) (4) facebook replies is dependent on their mood, email replies typically gets back to you at 9pm to 11pm (maybe they operates on different timezone, god knows), didnt even manage to get any phone support (5) there is no zeroApp, many has been asking. sms update is only available to remind you have have finish the 1/3gb and throttling will begin. (6) potentially, you are paying 50cents per day for unlimited network if you signed up the 13.90sgd plan like myself. thats all folks, i hope i have answered the doubts an question of all interested but skeptical about the cheap plan service. (: Cheerss~~ Note: 1 note to iPhone users. Global sms will be sent via your zero1 number if your were to have activation request sent. I was charged 1x global sms of $0.60 because of that. In case you are wondering why zero1 charges you on that. I was lucky enough to get replies from their slow respond team. Note on the different emails from enquire. [email protected] is for enquires [email protected] is for billing related. [email protected] is for billing invoice PDF.
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    Henry Chan
    Henry Chan

    07 Dec 2018

    Alright thanks for your prompt reply. Let's hope mine is OK tonight or tomorrow..
    Ronald Pig
    Ronald Pig

    07 Dec 2018

    Just email and fb them. Is hard to get replies but still have to try. They dun work over weekends. So likely ur number won’t be done porting until Monday. Same as my card won’t get activated when I collected on Friday.
  • Updated on 13 Jun 2019
    zero1 is another VMNO (rent network / hardware from Singtel), so will inherit characteristics of Singtel network if any good or bad. Pros: 1. Price - Got the zero1 at promo price of $19/month for early adopters. After exceeding the zero1 first 3GB data package @ 4G LTE speed, subsequent data speed varies, since now it only shows 3G, it might be 3G or even slower. Cons: 1) FB, IG, Tik Tok or download apps => Slow but bearable, have to wait lor.. no choice. 2) Unlimited data - But subject to reasonable use. It has a fine print T&C hidden in their website bottom shows that if you tether or use unreasonable amount of data, they reserve the rights to charge you and terminate your plan. 3) Customer Service: Takes 1 to 2 months to respond. So be prepared. 4) No self service mobile apps - With CSO takes 1 to 2 months to respond, you're basically left with just suck thumb and use it and if no good use your other main line or other telco.
    4 comments
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    HC Tang
    HC Tang

    01 Jun 2018

    Key note: Cancellation need to write in 30 days in advance. So will waste another 30 days and 1 month fee should you decide to cancel.
    HC Tang
    HC Tang

    19 Jun 2018

    Today 1135H receive below msg on my Zero1 number : " Your Singtel bill is overdue for A/c No: 59576327, Amt SGD 14063.28. Please ignore this SMS if payment has been made. Thank you."Zero1 customer seems to get a lot of recycled numbers with these kinds of dubious issue , unknown calls that could be from ex owner and locked grab account so I cannot even use Grab. Now zero1 is the worst Telco Ever!
  • Updated on 13 Jun 2019
    I received sim card last week. It is still not activated. The customer service is as good as nothing. Calling no operator to pick up the call. Emaill also never reply.
    1 comment
    2
    Fei Chua
    Fei Chua

    19 Feb 2019

    I had the same problems too. One week after I received my Zero1 sim card and still pending activation.
  • Updated on 13 Jun 2019
    Signed up and waited a day which del failed. Informed i need to pay 2nd trip delivery as it is my fault nobody open the door; no one knocks at all. Feels bullied and cheated. Customer service use T&C to protect the company and penalize the customer with extra charges. I will never come back to this telco again.
    1 comment
    2
    Sumtin Tai
    Sumtin Tai

    05 Sep 2018

    Ik how u feel bruh happened to me too had to walk from redhill mrt to xdel(their courier)
  • Updated on 20 Nov 2018
    Good value for the price. I am on $9.9/month for 1GB and unlimited data for 6 months, then I will have to pay $15/month. The speed is really slow. However, it is just good enough to play audio. So you can listen to Spotify without any issues. You can browse Facebook, Instagram can be an issue if you scroll too fast, but usable. Reddit is excellent. The issue is you can't watch videos. If you want to play smooth video in YouTube you need to watch at 240p, even 360p will play but you will see some buffering and 480p and up will make it practically unplayable. Why am I still giving 4 starts? Because before this I had 5GB of data and rarely used YouTube or Spotify on the go. But now, even though it is slow I at least have the option to use these apps. I can watch unlimited YouTube videos and 240p works for me because most of the time I am watching news where the quality of the video doesn't matter. Of course, you can't watch Netflix smoothly. If you get the $30/month plan you can get better speeds.
    0 comments
    2
  • Updated on 05 Oct 2018
    i have subscript for zero1 1gb plan for data purpose on 23 Sept 2018, but yet till now it still cannot be used. despite 3 emails sending to ZERO1 yet till now after 2 weeks no one called or reply a usable solution to me. SUPER DISAPPOINTED WITH THE NEW TELCOM. WILL NOT RECOMMEND ANYONE TO USE THEM AGAIN! (asking for refund and termination of the contract after this month; do not know how long will they need to reply to me)
    0 comments
    2
  • Updated on 05 Jun 2018
    I decided to cancel my multi-Sim and get the Zero1 during the initial launch Pros 1) network is good as it rides on SINGTEL 2) no frails 3) unlimited data Cons 1) no app to manage plan/check usage 2) no perks such as contest/ loyalty 3) unlimited data after 3 GB is meh ... Summary get this plan if you are not a high consumer of data.
    0 comments
    2
  • On the $19 early bird/loyalty package. 200 mins call is more than enough for me. However, as I have been using TPG's data, I am tempted to cancel this line as customer service is very poor!
    0 comments
    1
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Zero1

Mobile Plans

Jennifer Goh
Jennifer Goh
Level 4. Prodigy
Answered on 24 Jun 2019
Actually you can! How I did it without an IC... 1. Go to Zero1 website, create an account (name, email address, password) 2. Click "The Plan" on top of the page, select "Give me a New Number" and there's a list of numbers for you to choose from 3. Once you've chosen a number, proceed to "Order Summary" 4. Key in credit card details, agreeing to monthly auto-deduction then you're off to go! Hope the above helps a little! :)

Zero Mobile

Zero1

Lifestyle

So let’s weigh the plans of zero and zero1 assuming we are a high internet user/talktime. As for Zero, Plan 1 : you can get unlimited data,calls and sms at $69.95/month, which will give you unlimited data at 4G speed, but in accordance to fair use policy. There’s an ongoing promotion now for $59.95/month. There is no binding contract. Plan 2: If you are a high internet user, you could also take unlimited data at $49.95. Right now promotion at $39.95 which is a good deal. As for Zero1, Plan 3: You pay $39.90 for 9GB to unlimited data Where first 27GB would be at 4G speeds.free talk time of 450 mins ( incoming and outgoing each) Plan 4: You pay $29.90 for 3GB to unlimited data Where first 15GB would be at 4G speeds. Free talk time of 200 mins ( incoming and outgoing each) This means that its better to use ZERO1 (PLAN 3/4) if you would like a cheaper alternative best is to pay $29.90-$39.90 where your data of max 15-27GB would have high speed, with additional free talk time as a bonus as compared to only unlimited data through ZERO. Otherwise, if you have not much of money constraint and also someone who would spends lots of time talking on the phone, best is to take Zero plan of $69.90 which is now going at $59.90 . Where you can get unlimited calls/data/sms, which means you no need to worry on how much you use your phone since the monthly payment should be constant thoughtout which is so convenient . Zero1 offers “unlimited” data too at less than half the price ($29.99/month), but you only get 3GB of data at guaranteed 4G speed – any data beyond that is at “managed speeds”, whatever that means.

Zero1

Mobile Plans

General

Wnk
Wnk
Level 3. Wonderkid
Updated on 12 Jun 2019
I am a Zero1 user currently! It is definitely very economical, given that I was one of the first few users, so my plan is at $19.90 per month. Other than one serious outage for half a day a few months back, so far the reception is pretty good. I could not make calls or receive calls or receive any data that half day though, so that’s one thing to take into account. There is also no data roaming available, so if you need to receive sms to activate your credit card overseas, not possible: do that before you get overseas! Other than those mentioned, I have been using since inception and still going strong!

Zero1

HC Tang
HC Tang, Financial Enthusiast, Budgeting at The Society
Level 8. Wizard
Answered on 23 May 2019
No you can't because work permit validity less than 6 months. Requires min 6 months validity: https://zero1.sg/help/view/f4b94d14-1917-41d0-a7a6-b10cfb2b1405 You can try getting a postpaid card instead from the normal telco.

Zero1

Zero Mobile

Dominic Chang
Dominic Chang
Level 3. Wonderkid
Updated on 07 Jun 2019
How much data do you use? and how fast do you need your data. If you can peg your data use to a certain number, compare the prices and see if it is worth it to take unlimited data. As some workplace has WIFI, you may get away with lower data caps. However if you have high data usage, also factor in how fast you need your data. Streaming ZERO X looks good but just day to day task i believe you can get a better deal with Zero1
About Zero1
OperationsMobile Virtual Network Operator riding on the Singtel Network, started in 2018
Bundles AvailableSIM Only Plans (no-contract)
Contract LengthNo Contract only
Data RoamingNot Available

About Zero1

Founded in 2017, Zero1 is a Mobile Virtual Network Operator (MNVO) licensed by the Info-communications Media Development Authority of Singapore (IMDA). Zero1 emphasises fast, reliable, unlimited data at competitive and transparent prices. This Virtual Network Operator leases from Singtel.

Plans from Zero1

Zero1 offers no contract and unlimited data plans.

You can check out their data plans here.

Good to know

Network speeds will be managed after certain amounts of data are used, speed management differs from plan to plan.

There is a one-time registration fee of $10.70 and a SIM card fee of $32.10 for the application of a new Mobile line or porting in of an existing line, unless otherwise specifically waived or discounted.

It will cost you $10.70 for a change in mobile number.

SIM replacement fee is $32.10

For full T&Cs, you can visit this page.

For Zero1’s FAQ, you can visit this page.

Unsure about choosing Zero1? You can check out our SIM-Only comparison here.

Contact Info

Email: [email protected]