Zero Mobile

Zero Mobile

1.2
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More about Zero Mobile
OperationsMobile Virtual Network Operator riding on the Singtel Network, started in 2018
Bundles AvailableSIM Only Plans (no-contract)
Contract LengthNo Contract only
Data RoamingNot Available

More About Zero Mobile

OperationsMobile Virtual Network Operator riding on the Singtel Network, started in 2018
Bundles AvailableSIM Only Plans (no-contract)
Contract LengthNo Contract only
Data RoamingNot Available

Ratings Breakdown

12 Reviews
1.2
  • 5
    0
  • 4
    0
  • 3
    1
  • 2
    1
  • 1
    10

Reviews

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  • Saduddin Suhaimi
    1 Reviews, 3 Upvotes
    Posted on 18 Sep 2018
    The absolute nightmare of all time.... All is bullshits..... Worst of all they extort your monies like nobody business.. If you do not have enough monies to pay up, they disrupt your number without hesitation. They inform that they have apps in google play store for android user... Its a stupid joke, do not have any at all So you are not able pay if you have the monies And you are left suspended in the mid air. The customer service does not help you at all by giving ways to let you settle the bill. They are suppose to assist you but they worst then ever.
    Comments (0)
    3
    0
  • Shane Jameson Low
    1 Reviews, 3 Upvotes
    Posted on 13 Sep 2018
    First, it took ages to receive my sim, try activating the sim but the key code is wrong so i email them for help but it took them 1 week to reply, monthly invoice the total sum always wrong it took them 1 month to reply me now i'm piss off i want to end my contract but since July they totally ignore me and block me on Facebook.
    Comments (0)
    3
    0
  • Beng Huat Tan
    1 Reviews, 3 Upvotes
    Posted on 13 Sep 2018
    This is my nightmare of my life i ever sign up with zeromobile, i sign up my intrest for this telco and thats where my nightmare started. I had receive my sim card and a day later i change my mind to cancel the service since its not on contract based and i did not activate the card. Back then i send numerous of email to address on this and ask for termination and can you believed none was reply but they will however merge all the wmail you send and by end of the day there were no reply to settle this issue. Guess what but the time I received the email from them i already charge 2 invoice and late charge where i send email again to them non was replied but however the system will merge all email send and return to u similarly with no replied solution. BEST part which i did not slot in my sim card for any activation of any kind but they will enforce you to make payment which they dont even want to reply ur email at all. Regrets haing this service in my whole life. I sincerely hope you will not be a victim of what i go thru.
    Comments (0)
    3
    0
  • Austen Heng
    1 Reviews, 3 Upvotes
    Posted on 16 Aug 2018
    I would glady give it -5 stars or no stars if it was possible. I had the absolute worst experience with this company. Let's start off with the good part. The service works. That's it. Now for my experience with the customer service. In Jun they double charged me on a bill. I sent them an email. No reply. End July, I had enough of the company, I sent another email to cancel the service for good. No reply. Come August, I emailed them again. This time with an email to the bank to stop payment. They replied. They refunded me the August charge but required me to pay the charges till then. July had been paid already but still they texted me a legal action taken message. Absolutely the worst. I will be lodging a complain with CASE.
    Comments (0)
    3
    0
  • Adam Chua
    1 Reviews, 4 Upvotes
    Posted on 10 Aug 2018
    I had the worst nightmare when I signed up for zero mobile. I wanted to know whether I have my number ported and they took almost three weeks to reply. After reply, I told them I do not wish to continue as service is bad and they billed me $60 immediately and give me one day to pay or add $10 penalty fee. Bad service and no mercy in billing . I am going to case to report and report to minister of IMDA at west coast
    Comments (0)
    4
    0
  • Win Ed
    1 Reviews, 4 Upvotes
    Posted on 07 Aug 2018
    Horrible. No respone. Block me from Facebook when i enquire. Over charge me since day one. Please beware. Already complained to IMDA and file a case with CASE ref T20180710508
    Comments (0)
    4
    0
  • Rishi Selvakumaran
    1 Reviews, 4 Upvotes
    Posted on 02 Aug 2018
    Zero Mobile is a cheat and their customer service is absolutely fucked up!! I was very angry when I told them that I did the registration only to register my interest and they instead charged me a hundred dollars from my card without even my permission. I did not even receive my SIM card on delivery date as well and when I asked for a refund none of the buggers in their customer support bothered to give me a refund. Please do not trust these cheats. Circles life and other telcos can more trustworthy than this shitty ass network.
    Comments (0)
    4
    0
  • Kit Rock
    1 Reviews, 3 Upvotes
    Posted on 25 Jun 2018
    I will continue to use this due to their unlimted data. Speed wise not bad, between 4g+ and 4g. But their customer service is VERY LOUSY. From the moment you sign up, sim card delivery, sim activation, advance billing even when yet to use. And they charge me for April even though i activate in May.But it state will return in credits over account in coming days if activated on later day then indicated. Amount was cut from account ,2nd bill received.Requested a NEW sim card number but given a RECYCLE number and worst still got so many spam sms and calls, eg, geneva,london australia.request to port my current number over who month no response,It makes you wonder if there is any working inside this company. Anyway those who sign up need to have real patience with this company. Take alook first at their FB page review
    Comments (0)
    3
    0
  • Indra Putra
    1 Reviews, 3 Upvotes
    Posted on 08 May 2018
    Stated superfast 4G network but only getting 3G and its still damn slow compared to my Starhub 3G. Customer service wise will take really long to get a reply from them, i regret now and still waiting for them to reply my email and to terminate my Zero X service. I don't recommend anyone to buy Zero X.
    Comments (1)
    3
    0
  • Daniel Tan
    1 Reviews, 2 Upvotes
    Posted on 05 May 2018
    Tried to apply since dec. after numerous checking of status they just went ahead and refunded me without consulting me. had to reapply in Feb. received sim card in april. Now May, still unable to activate.
    Comments (0)
    2
    0
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About Zero Mobile

Zero Mobile is a digital mobile service operator in Singapore.

Licensed in the year 2017, they aim to help consumers drive their phone bills down to $0 each month.

Best SIM Only Plans for Zero Mobile

Having done a comparison across all the telcos with regards to their SIM Only plans, Zero Mobile has a competitive advantage for two of their No Contract mobile plans.

Zero Mobile is the cheapest when it comes to:

  • No Contract SIM Only plan with 9GB data and unlimited talk time at S$40
  • No Contract SIM Only plan with Unlimited data and unlimited talk time at S$65

The comparison did a simple comparison of telco SIM Only plans, mainly focusing on the price of the plan and amount of data it provides.

On top of that, Zero Mobile is giving consumers an S$8 off for every new customers they refer, subjected to terms and conditions.

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