Starhub

Starhub

3.0
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More about Starhub
OperationsStarHub was awarded the licence to provide fixed network and mobile services on 7 May 1998.
Bundles AvailableSIM Only Plans (no-contract or 12 months) Combo Bundle Plans (with 24 months contract)
Contract Length0,12 or 24 months
Data RoamingAvailable
Starhub

Starhub

3.0
Write a review

More About Starhub

OperationsStarHub was awarded the licence to provide fixed network and mobile services on 7 May 1998.
Bundles AvailableSIM Only Plans (no-contract or 12 months) Combo Bundle Plans (with 24 months contract)
Contract Length0,12 or 24 months
Data RoamingAvailable

Ratings Breakdown

3.0
  • 5
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  • 4
    2
  • 3
    1
  • 2
    0
  • 1
    1

Starhub Reviews

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  • Steph Yeo
    Steph Yeo
    15 Apr 2018
    I've been w starhub since 2010-ish, when i was in jc. It was the cheaper option then, and i stuck to it out of habit. Then when i started work, the corporate discount was 30% so it's a pretty good deal for me to carry on. I've contemplated switching to a sim-only plan but upon calculation, it was cheaper for me to renew my corporate plan and get a new phone (s7 in 2017) along with it. My home wifi which is also under starhub has problems every now and then, but at times like that I'm thankful my data still works fine. Connectivity is intermittent sometimes when underground and in lifts, but it seems to be a common problem across telcos so I'm not too hung up on it.
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  • Charmaine Ng
    Charmaine Ng
    30 Mar 2018
    I have decided to switch over to circles life yesterday with promo 8gb $28/mth after comparing my experiences with these telco + price point. I am data heavy but I connects automatically to free wifi pretty much in malls and home so every month I don't exceed 3gb (though I could since my plan is 4gb). Usually uses WhatsApp calls but occasionally still have to do normal calls for reservations etc. SINGTEL: Pros: 10gb/mth @ $36.05 (+2gb if switch to ST on SIM only now) comes with 150mins talk time + 500 free local SMS. Free ST wifi across Singapore if you're ST postpaid customer. Cons: Bad service both at counter and call operator level. I was just changing my phone 6 weeks ago at ST; made appt online but got confusing SMS from ST, called them back and operator told me my collection point is at Jurong when I clearly selected AMK. After arriving at AMK I was made to wait an hour plus for nothing and no service recovery. Also, when you are tied to contract with ST they do not auto upgrade you to be on par with their new packages. Example you registered for 4gb (4g network) @ $65/mth 2 years back; even if new package is $40/mth you'll be charged at $65 even after your contract is over. Also, when I sign up for 4g network I will want 4g network say 80% of the time. Not 3g. ST cheated my feelings. STARHUB Pros: 6gb + unlimited weekend data @ $24 (12 mth contract) and if you're overseas you can simply turn on dataroam @ $15 for 2gb (valid 1 mth) so it's really convenient. They also used to upgrade existing users FOC to new package so long as you're not under contract. If you were paying $65/mth for 4gb, you may notice you have 6gb because they upgraded you. They will send you a letter to inform you and this is what I like them. Don't think they are doing now though. Cons: Technical glitches. Past 3 months I've been experiencing constant glitches from them. First I had data roam which I used in Taiwan which was okay but when I go to Malaysia the next week it couldn't connect at all. I called in to verify and all was verified ok so I entered Malaysia again the next week and again no signal. Called operator again and was told it is an IT glitch which they are trying to solve (2 weeks at least - really?) Also let's not forget their massive breakdown just last week. My phone is on SH postpaid and my home wireless is SH too. So if there's totally no signal; it's not just cable and fibre broadband issues. Their technical team needs to buck up. Zerox: Pros: unlimited everything for first 3000 sign ups at only $65/mth. Cons: Not for everyone. Do you really need unlimited everything when you can get wireless pretty much everywhere now and cheaper plan @ $30 and below? Circles life: Pros: 8gb for $28/mth no contract and comes with 100 min talk time... Unlimited WhatsApp free and deliver the constant 4G promise. I stay and live in town but often goes around to East, North and West of SG. While I always get 3G signal in Orchard for ST & SH, circles life gave me 4G. I did a free trial with circles life last year and it certainly surprises me. Let's not forget free roaming and free caller number display which ST & SH charges for basic necessities. Cons: No SMS but not a big deal because to be honest you can contact everyone on WhatsApp/line pretty much these days. Sorry for the long post but this is why I chose circles life! Hopefully circles life stays competitive in terms of both pricing and service level so I can support them on a continuous basis.
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  • Toh Keng Hoe
    Toh Keng Hoe
    29 Mar 2018
    I had been a StarHub subscriber since 2003 and the true value for me had been the savings from having the full suite of services available. I had been a HubClub member since it started and most of the time a Platinum Club member. The savings I get from these are pretty significant in the range of $20-30 each month. Besides that HubClub allows me to recontract annually on one of my plans which allowed me to buy a new iPhone every time it is launched and make money selling the old one (the 2nd price is more than the recontract price I have to pay). This is even more savings for me. So I wouldn't say the reception is excellent, and there are a couple of blindspots along certain expressways but they dont really give me too much heartpain considering the savings i get over the years and just that few times when the poor reception bothers me.
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  • Elaine Lim
    Elaine Lim
    29 Mar 2018
    My family has been a StarHub Hub Club member since the beginning. However, we’re all watching less TV and hence don’t really need its cable TV services. Reception is pretty bad at some further parts of Singapore and in trains. My siblings are all also slowly switching out to Circles Life for its data plans. StarHub has been good but I’m looking forward to more attractive plans.
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