Starhub Reviews and Comparison - Seedly
Reviews (27)
2.3
Reviews (27)
2.3
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    0
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    9
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    3
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  • Updated on 08 Feb 2019
    Horrible brand, wifi can’t even go as far as 5-10 meters. Frequent disconnections and loading issues.
    0 comments
    1
  • Updated on 17 Jan 2019
    Horrible pings spikes no matter where you are. Would NEVER recommend if you want to play any mobile games.
    0 comments
    1
  • Updated on 10 Jan 2019
    Currently using the Sim Only plan @ $20/month for 13GB + 100 min outgoing call + Free caller ID + Unlimitted weekend data. Switched from Zero 1 to this as I realise I only consumed about 15GB monthly from my Zero1 bill. Given my majority of data usage is during weekend (wifi at workplace), 13 GB for all weekdays in a month seems comfortable for me. And I get to use it at full speed as compared to Zero1. Speed is pretty alright, smooth and fast in West area. Glad I got it before the unlimitted weekend data become chargeable.
    0 comments
    1
  • Updated on 18 Nov 2018
    Just change to Circles.Life. Been paying around 70plus for each month,for 7Gb of data.Like seriously? Giving me $100 for recontracting when i sign with them for the pass 6years,so pathetic.They just simply do not know how to appreciate loyal customer. Poor Coverage in certain areas,
    0 comments
    1
  • Updated on 14 Oct 2018
    My family has been a StarHub Hub Club member since the beginning. However, we’re all watching less TV and hence don’t really need its cable TV services. Reception is pretty bad at some parts of Singapore and in trains. My siblings are all also slowly switching out to Circles Life for its data plans. Additionally, they charged me around $100 for the switch even though my plan has already ended.
    0 comments
    1
  • Updated on 10 Jun 2018
    the only good thing about Starhub now is the unlimited data on weekends (starting from 0000 Saturday morning and ending on 0000 Monday morning) I hope they can provide better data plans with lower costs
    0 comments
    1
  • Updated on 30 Mar 2018
    I have decided to switch over to circles life yesterday with promo 8gb $28/mth after comparing my experiences with these telco + price point. I am data heavy but I connects automatically to free wifi pretty much in malls and home so every month I don't exceed 3gb (though I could since my plan is 4gb). Usually uses WhatsApp calls but occasionally still have to do normal calls for reservations etc. SINGTEL: Pros: 10gb/mth @ $36.05 (+2gb if switch to ST on SIM only now) comes with 150mins talk time + 500 free local SMS. Free ST wifi across Singapore if you're ST postpaid customer. Cons: Bad service both at counter and call operator level. I was just changing my phone 6 weeks ago at ST; made appt online but got confusing SMS from ST, called them back and operator told me my collection point is at Jurong when I clearly selected AMK. After arriving at AMK I was made to wait an hour plus for nothing and no service recovery. Also, when you are tied to contract with ST they do not auto upgrade you to be on par with their new packages. Example you registered for 4gb (4g network) @ $65/mth 2 years back; even if new package is $40/mth you'll be charged at $65 even after your contract is over. Also, when I sign up for 4g network I will want 4g network say 80% of the time. Not 3g. ST cheated my feelings. STARHUB Pros: 6gb + unlimited weekend data @ $24 (12 mth contract) and if you're overseas you can simply turn on dataroam @ $15 for 2gb (valid 1 mth) so it's really convenient. They also used to upgrade existing users FOC to new package so long as you're not under contract. If you were paying $65/mth for 4gb, you may notice you have 6gb because they upgraded you. They will send you a letter to inform you and this is what I like them. Don't think they are doing now though. Cons: Technical glitches. Past 3 months I've been experiencing constant glitches from them. First I had data roam which I used in Taiwan which was okay but when I go to Malaysia the next week it couldn't connect at all. I called in to verify and all was verified ok so I entered Malaysia again the next week and again no signal. Called operator again and was told it is an IT glitch which they are trying to solve (2 weeks at least - really?) Also let's not forget their massive breakdown just last week. My phone is on SH postpaid and my home wireless is SH too. So if there's totally no signal; it's not just cable and fibre broadband issues. Their technical team needs to buck up. Zerox: Pros: unlimited everything for first 3000 sign ups at only $65/mth. Cons: Not for everyone. Do you really need unlimited everything when you can get wireless pretty much everywhere now and cheaper plan @ $30 and below? Circles life: Pros: 8gb for $28/mth no contract and comes with 100 min talk time... Unlimited WhatsApp free and deliver the constant 4G promise. I stay and live in town but often goes around to East, North and West of SG. While I always get 3G signal in Orchard for ST & SH, circles life gave me 4G. I did a free trial with circles life last year and it certainly surprises me. Let's not forget free roaming and free caller number display which ST & SH charges for basic necessities. Cons: No SMS but not a big deal because to be honest you can contact everyone on WhatsApp/line pretty much these days. Sorry for the long post but this is why I chose circles life! Hopefully circles life stays competitive in terms of both pricing and service level so I can support them on a continuous basis.
    0 comments
    1
  • Just switch over to Circleslife, no contract, and easily change or customise your plan using your app. And get rewarded with cummulative permanent free 500MB of data for every 6months you stay with Circleslife. www.circles.life
    0 comments
    0
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Isaac Chan
Isaac Chan, Business at NUS
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Top Contributor (May)

Level 8. Wizard
Updated on 12 Mar 2019
I think that starbucks is quite an interesting example, being a trail blazer by setting the coffee culture and developing this culture around itself. I feel that what's fascinating about starbucks is that they focus so much on the overall experience of the customer in the store. To them, it's not just about the coffee but about the entire experience of being in the store. This in-house store experience helps it to differentiate itself from other players in the coffee industry. Like McDonald's, I believe Starbucks has also got it right in terms of choosing the best spots for where the store is held, even if rental costs there are exorbitent. That kind of frontage and accessibility seems to be one of the key drivers of growth for both these companies. Not really well-versed in marketing here, but starbucks seems to also be a success story (along with Apple and Google), about brand equity and the need to nurture and develop brand awareness within the consciousness of the public. Paying 7 to 8 SGD for a drink is actually expensive if you think about other comparable F&B items you can buy with that same amount, but somehow Starbucks has done it. Something else I believe it has done right is in specialising and promoting its core items, coffee, and not veering too much off course with other food items like it had done before

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Tee-Ming Chew
Tee-Ming Chew, Co-founder at Seedly
Level 6. Master
Answered 2w ago
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They are all doing not so well. Singtel being bogged down by its huge investment in Bharti Airtel India. Starhub undergoing massive business transformation. Profits down, dividends cut. M1 losing ARPU and the price war is hurting it. Plus, the incoming TPG, the current circles.life promos will all add up into more competition in an already super saturated market. Sooner or later there will be a consolidation. A small population in Singapore will have limited people on data plans, any price war will hurt revenues.

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Lok Yang Teng
Lok Yang Teng,
Level 6. Master
Updated 3w ago
If we're looking at dividend stocks, what we want is price stability (gradual appreciation) and good dividend yield (5% or more). If we look at the 2017 Annual Report, net profit has been falling continuously for the past 3 years. Meaning that there's negative growth over the last few years. ! Next, a quite check at The Wall Street Journal's screener shows 58.8% drop in share price over the last 5 years. SingTel being blue for comparison. ! While you may have 9% dividend yield, your paper loss from fall in price may very well offset any gain from dividends. With many new competitors (Circle.Life, Zero, My Republic...) and the low entry barrier, market share for Starhub is bound to fall, ceteris paribus. With Singapore's internet and smartphone penetration rate both more than 80%, the room for growth locally is rather weak. I find the outlook rather bleak. Unless there are more concrete plans for the near future, personally I would refrain.
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Starhub

General

Kenneth Lou
Kenneth Lou, Co-founder at Seedly
Level 8. Wizard
Updated 3w ago
I would advice NOT to get a contract. I was on a 12 month SingTel SIM ONLY but recently switched over to Circles life. You can actually read reviews for these plans here: https://seedly.sg/reviews/telco-mobile-plans/ If anything, these telcos are in a price war now. Better to not get a contract with any. Also, I would think NOT to get a phone as well. Because usually they factor the instalment into your monthly paid plan. That's how they usually work haha.

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Credit Card

Caroline Sim
Caroline Sim,
Level 2. Rookie
Answered on 31 May 2018
Depending on how you utilise the cards. 1) I used OCBC Cashflo card for all insurance premiums. I converted all my premiums to yearly payments and clock it under thisthis card. Reason being, if the premiums are more than $1000, it will auto translate it into a 6 months instalment plan. If less than $1000 It's a 3 months instalment plan. All with no additionaadditional charges. Secondly, if the monthly payment exceeds $1000, it's a 1% monthly cash back. Lesser than $1000, it's 0.5% cashback. Note: not alall cashback cards gives cashbacks for insurance premiums. 2) I put my starhub bills on recurring basis on my bonus saver credit card. Starhub gives me 100 free sms (for my grab hitch usage) monthly by doing credit card recurring payments. At the same time I gain usage at my card to increase my bonus interest (0.78% pa) earn on up to $100k deposits in my bonus saver account. 3) utilities bills are parked under my hubby's posb everyday card. He has a DBS multiplier account. 4) minor spendings will first be looked through the above 3 mentioned cards. If I have met the minimum, then the rest will be spend on unlimited card or Citibank rewards card. Depending on my spending in the month.
About Starhub
OperationsStarHub was awarded the licence to provide fixed network and mobile services on 7 May 1998.
Bundles AvailableSIM Only Plans (no-contract or 12 months) Combo Bundle Plans (with 24 months contract)
Contract Length0,12 or 24 months
Data RoamingAvailable

About StarHub

Started in the year 1998, StarHub is Singapore's first fully integrated info-communications company.

They aim to provide Singaporeans, every home and businesses world-class communication, information and lifestyle services.

Good to know

You can check out their data plans here.

Starhub also offers data add ons, ensuring that customers never run out of data.

You can visit their Data Add-ons FAQ here.

Still undecided to what plan you should choose? Check out our SIM-Only comparison.

Contact Info

Starhub’s FAQ

General Service Hotline: 1633

Prepaid Mobile Enquires: 9850 0000

Billing Enquires: 1637

Sales Hotline: 1630

Starhub Public Hotline: +65 6873 2828