M1

M1

3.6
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More about M1
OperationsM1 Limited (M1) was formed in August 1994 to enter the rapidly expanding mobile telecommunications market in Singapore.
Bundles AvailableSIM Only Plans (no-contract or 12 months) Combo Bundle Plans (with 24 months contract)
Contract Length0,12 or 24 months
Data RoamingAvailable
M1

M1

3.6
Write a review

More About M1

OperationsM1 Limited (M1) was formed in August 1994 to enter the rapidly expanding mobile telecommunications market in Singapore.
Bundles AvailableSIM Only Plans (no-contract or 12 months) Combo Bundle Plans (with 24 months contract)
Contract Length0,12 or 24 months
Data RoamingAvailable

Ratings Breakdown

3.6
  • 5
    2
  • 4
    2
  • 3
    1
  • 2
    0
  • 1
    1

M1 Reviews

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  • Lee Choo
    Lee Choo
    24 Apr 2018
    Been using M1 for the past 15 years and the customer service is wayyyy better than Singtel. My family is on the MSS plan (the old scheme which give us 30% for 4 member). Using M1 Citibank credit card and NTUC member gives us additional promo during sign up. Better loyalty retention as compared to Singtel too.
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  • Bryan Chong
    Bryan Chong
    24 Apr 2018
    Contracted them for my new Wi-Fi at home, excellent connections. Asus routers are way better than Singtel Homemade ones. Thank you M1!
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  • Anouk van Helvoirt
    Anouk van Helvoirt
    13 Apr 2018
    I'm using M1 now for a bit more than 3 months and I had a lot of problems with the provider. First of all the provided information system, when the data is almost gone no notifications are given. Also my money was fully gone of my account, went to the shop, then I needed to call a number, no service or whatsoever at the store. During my call I got information and could try it again, but they didn't correctly explain me how it worked, so I lost again my money. After 3 phone calls and one visit to the shop, I discovered my fault, but if someone told me earlier I would not lose my money twice. furthermore you can't keep the data not used on the previous month and today I had the problem that my data was expired, no problem I switched of my data, but all the money I still had on my account and was not used for anything was gone. To summarize bad services from the personnel and also no information about the status of the phone.
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  • Valery Lee
    Valery Lee
    29 Mar 2018
    Been using m1 since forever maybe 15 years now. Currently my whole family except my brother who stuck to singtel is using it. Excellent customer service on the phone.. Don't have too many attitude problems and they are very patient.. Even when you see them in person at the shop ( i patronise the clementi branch ) was a sucker for the free m1 calls to 3 m1 numbers and it saved me a lot of money. On top of that still benefit from multi lines and corporate discounts. I can't rmb which discount i am on right now. Only con is that they downgraded my 12gb to x gb a long time ago without me knowing raaarrrrr. Connection when compared to star hub side by side is much better. Have considered switching before but can't find any plans that fits my needs and at this cost. Hope they give us more loyalty rewards hehehe. Also their old mysim plan gives others a run for their money. Not gonna recontract. They also have an app that does the basics for tracking purpose. Cons: - not much loyalty scheme - rather rigid in terms of data. Would like the option to adhoc add data at $x like circleslife instead of charging me $10 for exceeding even 100mb 😠
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  • HC Tang
    HC Tang
    28 Mar 2018
    Pros: - competitive price - data mostly 4G than 3G in most area - Free calls for 3 X M1 number of family and friends saves a lot for calling love one Cons: - No data connection 2 to 3 stations up and down Serangoon MRT (REALLY BAD!!!) - not much rewards - rigid on recontract of data Sim that comes with Fibre broadband(must show original IC) Overall OK.
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  • Gabriel Tham
    Gabriel Tham
    28 Mar 2018
    Been using M1 since forever. I am on the multisaver plan, where you get savings when you use their broadband + mobile lines. Their customer service is one of the best around and very friendly staff. Recently went to recontract and the staff informed me of the NTUC member promo which gives 10% off mobile bill, extra 1gb, roaming and free caller ID!! SIgned up their mySIM Plan and after discount only $18 a month! very cheap!
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