facebookCircles.Life Ratings Nov 2024

Circles.Life

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Summary

Product Page Transparency

  • Claimed in October 2020
  • Pays to access additional features

Circles.Life Review 2024

Circles.Life is the first mobile virtual network operator to launch in Singapore. They are also the region's first fully digital telco that specialises in offering no-contract SIM-only mobile plans.

Circles.Life believes in giving power to the people, so you can expect their telco experience to be #1 in Singapore.

Based on reviews left by real users, Circles.Life is affordable, easy to use and port over, has a relatively fast network and a really sweet bonus data-rollover option.

However, users have also pointed out that there are some bald spots when it comes to islandwide 4G+ network coverage.

...see more

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Summary

Product Page Transparency

  • Claimed in October 2020
  • Pays to access additional features

Circles.Life Review 2024

Circles.Life is the first mobile virtual network operator to launch in Singapore. They are also the region's first fully digital telco that specialises in offering no-contract SIM-only mobile plans.

Circles.Life believes in giving power to the people, so you can expect their telco experience to be #1 in Singapore.

Based on reviews left by real users, Circles.Life is affordable, easy to use and port over, has a relatively fast network and a really sweet bonus data-rollover option.

However, users have also pointed out that there are some bald spots when it comes to islandwide 4G+ network coverage.

...see more

Plans (4)

Slide 1 of 4

Circles.Life 250GB 5G Plan

$18

RATE

250GB Local + 1GB Roaming

DATA

300 mins outgoing, unlimited incoming

CALL TIME

25 outgoing, unlimited incoming

SMS

Circles.Life 150GB 4G Plan

Circles.Life 150GB 4G Plan

RATE

150GB Local + 1GB Roaming

DATA

300 mins outgoing, unlimited incoming

CALL TIME

25 outgoing, unlimited incoming

SMS

Circles.Life 500GB 5G 500GB Plan

$22

RATE

500GB Local + 2GB Roaming

DATA

Unlimited

CALL TIME

25 outgoing, unlimited incoming

SMS

Circles.Life 100GB 5G Borderless Plan

$30

RATE

100GB Local + Overseas

DATA

300 mins outgoing, unlimited incoming

CALL TIME

25 outgoing, unlimited incoming

SMS

Circles.Life 250GB 5G Plan

$18

RATE

250GB Local + 1GB Roaming

DATA

300 mins outgoing, unlimited incoming

CALL TIME

25 outgoing, unlimited incoming

SMS

Reviews (1076)

4.0

1076 Reviews

5
616
4
176
3
80
2
38
1
166

Service Rating

Network

3.8

Customer Support

3.9

Ease of Porting

4.3

Mobile App

4.2

      Posted 14 Oct 2024

      Purchased

      Circles.Life 250GB 5G Plan

      This is a review for circles life as a 4 year customer. Decide to port out from circle life to try out other new plans. But only after merely half a month on ZYM(you can see my review on zym's page). I requested to be back to circles. The difference in standard of customer service is huge. Circles life CS reply really quickly to you. And most importantly they let you talk to an actual person. Compared to my time at ZYM where they will ignore you( really ignore) on the only way to contact them, which is a messaging app where you don't even know if they saw your message. And they would not be stingy with billing in my opinion as i have some concerns, and they are quite accommodating from my own experience, compared to zym where they want to penny pinch for $10+. You can tell solely from their app the difference in quality. There are more engaging content to engage with their customers, where on zym is just plan/bill/message. I would recommend circles life, as in my own experience has been excellent.

      0

      What are your thoughts?

      Posted 06 Jul 2024

      Purchased

      Circles.Life Borderless Plan

      [Network] sometimes will lagged [Customer Service] unsure explaining [Customer Service] unable to provide clear information and also very long waiting for a replu

      0

      What are your thoughts?

      Posted 02 Jul 2024

      Purchased

      Circles.Life x Golden Village Plan

      [Network] I like the network 5G it’s super fast network makes it easier to stream onlines or play video games.

      0

      What are your thoughts?

      Posted 22 Jun 2024

      [Network] Surprisingly, to many others, the network coverage is awesome. Like really awesome. And I'm still using LTE due to having and outdated phone plus the sim card I have is also not capable but that will soon change. [Customer Service] The happiness team are superb. They try their best to solve whatever the issue is so long they are able to and if not they will get another happiness expert who is more familiar with the issue to help solve it. Response time is great. However, they do lack a number. Understandably, being a practical virtual help, there isn't one. I'm hoping there is or will be or at best, a call back, for some situations I feel talking over the phone with a supervisor or manager will better understand the issue. Other than that, the only time I had an issue with was I had asked for my number to be suspended for a period of time. To my surprise, there were some that I was billed for a ove the ten dollars/month. When I had to go again, I called to ensure this wouldn't happen and the staff then informed me that they can only suspend for a specific period of time before it begins as per normal. That's a other thing that I hope you can look into. Longer suspension time due to reasons that can be said as valid. [Ease of porting] Like a surgeon pouring water into a cup. Tho sadly for me only one of the many I invited to join this family, used my rfno. [Mobile App] Woah, this app gives out prices in many forms through games. I got quite some data from it before. It's easy to navigate which is a big bonus. [Billing] The billing seems fair. Due to my circumstance, I can't say much. Although I do feel it is a bit pricey and would like to suggest that certain parts of the bill can be discounted for those who have stayed in the circles life family for quite some time, or lower the same number second sim card also allowing access to the unlimited date and data rolled over and maybe also the plans for unlimited incoming or outgoing calls. It doesn't make sense to buy one if I can just get a prepaid card that hasn't expired, plug my main phone in to a portable charger then on my hotspot. I'm looking to getting a new phone so I'll definitely keep my eye on this part

      0

      What are your thoughts?

      Posted 11 Jun 2024

      Purchased

      Circles.Life 5G Plan

      This is my first time using circle life. I am so happy and satisfied with its big data plan n customised billing showing the details of my usage. Hope they come up with more better data plan and keep up the good work.

      0

      What are your thoughts?

      Posted 24 May 2024

      Purchased

      Circles.Life 4G eSIM Plan

      Tried the e-sim plan on my phone, the experience was quite good, the staff are very helpful. Reccommended plan.

      0

      What are your thoughts?

      Posted 11 May 2024

      Purchased

      Circles.Life 4G eSIM Plan

      [Network] Excellent network with no issue. [Customer Service] Best customer service. [Ease of porting] Easy & fast port over. [Billing] Transparent & no hidden cost Billing.

      0

      What are your thoughts?

      Posted 09 May 2024

      I work for Foodpanda and for $8 forever 50gb simcard only plan was offered. So I went to read the reviews and they are all positive reviews. So decided to sign up and I love it. Porting process is straightforward and receiving the simcard is fast as well. Once everything is set up fully the app is amazing. It's vibrant it's cool informative and there are so many options to choose from. Not only telco but U can book trips movie tickets etc and best part U can points and can claim rewards. Now that's awesome. Highly recommended. For customer service wise for myself personally I dun have any issues so far that need consulting from them but from the reviews ive read they are pretty responsive. Missions are great too keeps U excited on what is your next task.

      0

      What are your thoughts?

      Posted 06 May 2024

      Purchased

      Circles.Life 5G Plan

      Valued for Money. I signed up for Unlimited data, incoming and outgoing call. Everything was less than $80 per month.

      0

      What are your thoughts?

      Posted 06 May 2024

      Purchased

      Circles.Life x Golden Village Plan

      [Mobile App] Very easy to use interface. [Network] Been getting very good coverage. [Ease of porting] Step by step clear instructions with regular updates.

      0

      What are your thoughts?

    Discussions (0)

      No Posts Found.

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      Circles.Life Mobile Plans Available

      Circles.Life Data Plans

      Data

      Talk Time and SMS

      Cost per month

      SIM Only Basic Plan

      20GB

      100 minutes, 25 SMS

      $18 for number transfers, $28 for new numbers

      SIM Only 100GB Plan

      100GB (Any leftover data which is unused gets automatically rolled over to the next month)

      100 minutes, 25 SMS

      $38 for number transfers, $48 for new numbers

      SIM Only Family Plan

      200 GB + 100 GB (for 3 months) to be shared among up to 6 lines

      500 minutes and 200 SMS to be shared among up to 6 lines

      $15/SIM (for 6 lines)

      Data Only 50 GB Plan

      50 GB

      -

      $10

      Data Only 130GB Plan

      130 GB (Rollover unused data to next month)

      -

      $30

      Chatterbox Plan

      50GB

      300 minutes, 25 SMS

      $20 for number transfers, $30 for new numbers

      Circles.Life Mobile Plans

      Circles.Life Roaming Products

      Roaming Products

      Available Countries

      Cost

      GoRoam APAC

      Australia, Bangladesh, Cambodia, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Saudi Arabia, South Korea, Sri Lanka, Taiwan, Thailand and Vietnam

      $8 for 1GB

      $16 for 2GB

      $40 for 5GB

      (one time boost available for 7 days upon activation)

      GoRoam EU/USA

      Belgium, Czech Republic, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Portugal, Spain, Turkey, USA and UK

      $10 for 1GB

      $20 for 2GB

      $50 for 5GB

      (one time boost available for 7 days upon activation)

      GoRoam Plus

      Finland, France, Germany, India, Italy, Netherlands, South Korea, Spain, Turkey and the UK

      $20 for 3GB (monthly recurring add-on)

      Super Roam Plus

      Australia, Bangladesh, Cambodia, Hong Kong, Indonesia, Japan, Macau, Malaysia, Philippines, Saudi Arabia, Sri Lanka, Thailand, Taiwan, USA and Vietnam

      $12 for 3GB (monthly recurring add-on)

      Circles.Life Roaming Products

      Other Circles.Life Add-Ons

      • Data Share SIM: share one data plan across 2 SIMs which you can use in tablets, mobile dongles, wifi-routers & more (+S$14/month)
      • Unlimited Data: 100GB of 4G speeds with rollover (+S$20/month)
      • Unlimited Outgoing Calls: call anyone you want 24/7 (+S$8/month)
      • Unlimited Incoming Calls: pick up any calls anytime you want (+S$2/month)
      • IDD Calls: call up to 150 mins/month across 15 countries

      Is Circles.Life the Best Telco for You?

      So... what sets Circles.Life apart from the other telcos in Singapore?

      1. Easy management of your line from the app
      2. 30GB bonus data for both referrers and referees
      3. 98% Islandwide 4G+ Network Coverage, with 5G Add-ons available
      4. Switch to eSIM anytime
      5. No Contract to tie you down so you can switch telcos anytime
      6. Fuss-free and easy number transfer process
      7. Data can be rolled over to the next month (for applicable plans)
      8. Useful add-ons if you would like to customise your plans
      Still not sure? Take a look at our SIM-only plan price comparison to make sure you’re getting the most bang for your buck!

      Contact Circles.Life

      The great thing about being a fully digital telco is that Circles.Life can be easily contacted online!

      If you need help, you can always:

      • Live chat on the Circles.Life app or use the webchat service (Mon - Fri: 8am to 11pm; Sat - Sun & PH: 8am to 8pm)
      • Chat with Circles.Life on Facebook messenger (8am to 11pm)
      • Drop them a voicemail at +65 8742 1330 and they'll call you back within 1 working day

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.

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