TPG Mobile Reviews and Comparison - Seedly
Seedly logo
Seedly logo
 

TPG Mobile

  • Overview
  • Reviews (124)
  • Questions (0)
  • More Details
Mobile Plans/TPG Mobile
Mobile Plans/TPG Mobile
3.1
124 reviews
claimed

Unclaimed

This product has not been claimed by the company yet.

USER RATINGS

Network

2.9

Customer Support

2.5

Ease of Porting

2.9

Mobile App

2.5
Use our comparison tool to choose the best plan for you
Go

Plans (2)

TPG 50 GB SIM Only Plan

$10

RATE

50 GB

DATA

300 min

CALL TIME

30 SMS

SMS

TPG Seniors Plan

$10

RATE

20 GB

DATA

300 mins

CALL TIME

30 SMS

SMS

TPG 50 GB SIM Only Plan

$10

RATE

50 GB

DATA

300 min

CALL TIME

30 SMS

SMS

Details

TPG Mobile Review 2020

Australian giant TPG is the latest addition to the Singapore telecommunications market. TPG offers affordable data heavy plans - 50GB Prepaid, or 50GB SIM Only. But they also tap on a burgeoning market of new users - our elderly. TPG offers a special niche plan dedicated to Seniors. TPG boasts simple 4G plans, with no lock-in contracts.

Read More about TPG Mobile
Reviews (124)

3.1

124 Reviews

  • 5
    22
  • 4
    36
  • 3
    26
  • 2
    10
  • 1
    30

Read Review About...

Most HelpfulMost RecentLow to HighHigh to Low
  • Updated 2w ago

    Purchased

    TPG 50 GB SIM Only Plan

    Signal in tunnel is poor can TPG please upgrade the data. Even though is cheap but quality is poor. Circle life can do better

    0

    Post
  • Updated 2w ago

    Purchased

    TPG 50 GB SIM Only Plan

    [Customer Service] TPG has one of the worst customer service. After my trial has ended I decided to continue only to find that they have double charged my credit card and refuse to provide any response on the matter. When sending in a request to cancel my line, they replied me two months later. Spamming Facebook and emails does nothing. If you are interested in the cheap plans here, prepare for a world of annoyance when things go wrong.

    0

    Post
  • Updated 2w ago

    Purchased

    TPG 50 GB SIM Only Plan

    Signed up for the trial initially. After the trial ended, I wish to cancel 3 of the sim cards and kept 1 of the plan. Submitted cancellation before the trial ended via the website. After the trial ended, first month, there is no issue with the existing plan that I am holding. At the 2nd month, I suddenly realised I am being charge 3 times and when I submitted for customer support and even raise the issue with IMDA, there isn’t anything done. I checked through all accounts and no reflection in any of the invoices. Due to the suspicious transaction, I did a chargeback with the bank and they change a credit card for me. The sim cards are subsequently all terminated as the telecom is not able to charge my card any more. I will advise against getting TPG as no customer support and no proper invoicing.

    0

    Post
  • Updated 3w ago

    Purchased

    TPG 50 GB SIM Only Plan

    Used its free trial service and decided to subscribed paid service thinking the signal reception would be better. Nope. Not that $10 is a lot but its unreliable signal reception and erratic billing led me to drop it. I rather pay $15 more to get sim only from Singtel or M1.

    0

    Post
  • Updated 4w ago

    Purchased

    TPG 50 GB SIM Only Plan

    [Network] Very poor LTE network. The coverage is really bad compared to other telcos. [Billing] I was charged multiple times due to their billing issues. Decided not to deal with them anymore. Although their data allowance is attractive, I realized I don't really need such a large data allowance.

    0

    Post
Questions (0)
Recent ActivityUnansweredTrendingEditoral
No questions found.

TPG Mobile Plans

1. 50GB SIM Only Mobile Plan

  • 50GB Data
  • 300 Local Call Minutes
  • 30 Local SMS
  • 1 GB Data roaming in selected countries
  • Mobile Number portability

Cost of TPG 50GB SIM Only Plan:

  • $10 for 30 days (charged upon registration, billing cycle starts from SIM activation)
  • SIM Replacement: S$5
  • Activation Fee: None
  • Early Termination Fee: None

2. 50GB Prepaid Plan

  • 50GB per 30 days at 4G speed
  • 300 Local Call Minutes
  • 30 Local SMS
  • 1GB Data Roaming in India, Indonesia, Japan, Malaysia, Philippines, Thailand and Taiwan

Costs for TPG 50GB Prepaid Plan:

  • $10 for 30 days (charged upon registration)
  • SIM Replacement: S$5
  • Activation Fee: None
  • Early Termination Fee: None

3. TPG Seniors Plan

  • 20 GB at 4G, thereafter unlimited data at capped speed of 512Kbps
  • 300 Local Call Minutes
  • 30 Local SMS
  • 1GB roaming data to India, Indonesia, Japan, Malaysia, Philippines, Thailand and Taiwan
  • Only available for Citizens and PR above the age of 60

Costs for TPG Seniors Plan:

  • $5 for 30 days. Promotional price available till 31 July 2021
  • after which it will be priced at $10 for 30 days

Is TPG the best mobile plan for you?

Pros of TPG Mobile:
  • One of the cheapest high data plan available on the market costs approximately $0.20/GB
  • Incredible affordable
  • Easy and Convenient registration and port over, the process only takes a few days total
Cons of TPG Mobile:
  • However, customer service is lackluster
  • Signal Connection is wonky - many seedly reviewers report the same problems of having no connection at various places especially underground and MRT Stations

Eligibility: Who Can Apply for TPG Mobile

  • Eligibility for Singapore Citizens, Permanent Residents and Foreigners with identification
  • Age eligibility:
    18 years old (for SIM Only),
    16 Years Old (for Prepaid),
    60 years old (for Seniors Plan)
  • Documents to prepare to apply for TPG Mobile:
    For PRs and Citizens: NRIC
    For Foreigners: relevant employment passes i.e. Work Permit, S Pass, or Foreign Passports

Contact Info

About TPG Mobile

Founded in 1986, the TPG Group has grown to become the second-largest fixed-line provider in Australia and the leading challenger in the market, with more than 2 million customers including 420,000 mobile customers.

TPG is the latest addition to the Singapore telecommunications market.