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3.7
39 reviews
TPG Mobile
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TPG Mobile
3.7
39 reviews
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TPG Mobile (1)
Reviews (39)
3.7
Reviews (39)
3.7
  • 5
    9
  • 4
    17
  • 3
    8
  • 2
    2
  • 1
    3

Most Recent

  • Most Helpful
  • Most Recent
  • Low to High
  • High to Low
  • Joycelyn Mok
    Joycelyn Mok
    Level 1. Freshie
    Posted 6h ago
    Tpg line is so weak when you are travelling underground and staff doesn't explain clearly. Service is too poor, need improvement.
    0 comments
    0
  • Christine Loh
    Christine Loh
    Level 1. Freshie
    Posted 6h ago
    The line can't be use underground and had difficulty using it. Always cannot use my hotspots staffs did not explain well in details..
    0 comments
    0
  • Chels Chye
    Chels Chye
    Level 1. Freshie
    Posted 1d ago
    Reception is good, recommended. Customer service was helpful and efficient, pleased with service. Been using for a year
    0 comments
    0
  • Low Wen Bin
    Low Wen Bin
    Level 1. Freshie
    Posted 4d ago
    Sign up is very quick plus you get it for free. I use it for my ipad instead of my phone and so far the connection is great. What more can you ask. :D
    0 comments
    0
  • Makan New
    Makan New
    Level 1. Freshie
    Posted 6d ago
    I brought the card the day before I go to Malaysia, and specific ask the staff if can use in Malaysia as it state 24 hr prior, the staff told me can. Next day I ended up with no Data in Malaysia as the SIM card cannot be connected. My friends who have the SIM before also can't connect to use, connection is really bad. So she also ended up without Data. while some can't even upload photos and connection is on and off not stable at all. we ended up no Data for our mobile. really angry and useless .....
    0 comments
    0
  • KB Lee
    KB Lee
    Level 1. Freshie
    Posted 2w ago
    Me and a friend signed up hoping to use the free data use in Indonesia but only his SIM worked when we were in Medan. Also, my sister's free TPG SIM doesn't work in KL.
    0 comments
    0
  • Jenny Tan
    Jenny Tan
    Level 1. Freshie
    Posted 3w ago
    Sign up online was quick. Confirmation email came almost instantly. And the collection at Challenger Jurong Point was also speedy, with efficient and polite staff attending. There was a nice lady who asked people in the queue to get ready the IC. Although the email says to bring the email and utility bill to show address, for Singaporeans, the IC will do. The service, I would say, is highly efficient. There is no need to sign anything during the collection.
    0 comments
    0
  • Lilian Yee
    Lilian Yee
    Level 1. Freshie
    Posted 4w ago
    TPG said unlimited data coverage in Malaysia and Indonesia but... Unfortunately there is totally no signal in Indonesia and as for in Malaysia the coverage is very weak.
    0 comments
    0
Questions (1)

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TPG Mobile

General

Clarence Chua
Clarence Chua, Financial Planning Specialist at Prudential Assurance Singapore
Top Contributor

Top Contributor (Aug)

Level 7. Grand Master
Updated on 14 Aug 2019
I think it will be best to check with the provider. Might be a technical or network issue? Who knows.

1 answer

2
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About TPG Mobile
OperationsFounded in 1986, the TPG Group has grown to become the second largest fixed line provider in Australia and the leading challenger in the market, with more than 2 million customers including 420,000 mobile customers. TPG is the latest addition to the Singapore telecommunications market.
Bundles AvailableSIM Only Plans (12 Months)
Contract Length12 Months
Data RoamingNot Supported

About TPG Mobile

Founded in 1986, the TPG Group has grown to become the second largest fixed line provider in Australia and the leading challenger in the market, with more than 2 million customers including 420,000 mobile customers. TPG is the latest addition to the Singapore telecommunications market.

TPG Mobile Plans

As of April 2019, TPG Mobile is still conducting a trial of its mobile network and thus are offering a select number of customers free services during their trial period. Customers who wish to use TPG Mobile after 12 months will be subjected to fees in the future.

TPG Mobile offers a SIM Only Mobile Plan.

Details of XL Unlimited Data Plan are as follows:

  • Unlimited Data - Speed capped at 1Mbps after the first 2GB of Data per day.
  • 20 Call minutes to Fixed Lines
  • 20 SMS
  • Unlimited calls to local mobile - Only available to new TPG mobile numbers only, not applicable for numbers ported from another operator

For more info, here is TPG Mobile’s Critical information Summary

Good To Know

  • The service trial is only eligible to pre-registered users with a Singapore NRIC & Permanent Pass holders aged 18 years old and above. The trial offer may be withdrawn at any time subjected to market conditions.
  • While TPG Mobile services are supplied on a rolling month to month basis, TPG Mobile reserves the right to terminate the contract and recover your allotted number of an inactive SIM card. An inactive SIM card means there is no data usage for a continuous period of 30 days.

Contact Info

For more info, you can visit TPG Mobile’s page here.