StarHub
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2.4
169 reviews
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This product has not been claimed by the company yet.
Summary
Summary of StarHub Mobile Plans 2022
Despite being one of the older telcos, Starhub continues to innovate to bring attractive and affordable plans for current consumers.
StarHub allows you to choose from either 1-year contract and no-contract SIM-only plans.
Plan Features
StarHub No Contract SIM-Only Plan
- Monthly subscription cost: S$20 (U.P S$25)
- Data: 80GB (for first 3 months), reverts to 60GB thereafter
- Outgoing Talktime: Unlimited mins
- SMS: 1,000 SMS
- Additional perks: Free incoming calls, international roaming, and 1-month cloud gaming on GeForce NOW
StarHub SIM-Only 1-Year Plan
- Monthly subscription cost: S$20 (U.P S$25)
- Data: 100GB (for first 3 months), reverts to 80GB thereafter
- Outgoing Talktime: Unlimited mins
- SMS: 1,000 SMS
- Additional perks: Free incoming calls, 3-month Amazon Prime, free international roaming, and 1-month cloud gaming on GeForce NOW
StarHub Senior SIM-Only No Contract Plan
- Monthly subscription cost: S$8
- Data: 5GB
- Outgoing Talktime: 350 mins
- SMS: None
- Caller ID: None
- Additional perks: Free incoming calls and free international roaming
StarHub Senior SIM-Only 1-Year Plan
- Monthly subscription cost: S$20 (U.P S$25)
- Data: 35GB
- Outgoing Talktime: Unlimited mins
- SMS: None
- Caller ID: Free
- Additional perks: Free incoming calls and free international roaming
Popular Products
Summary
Summary of StarHub Mobile Plans 2022
Despite being one of the older telcos, Starhub continues to innovate to bring attractive and affordable plans for current consumers.
StarHub allows you to choose from either 1-year contract and no-contract SIM-only plans.
Plan Features
StarHub No Contract SIM-Only Plan
- Monthly subscription cost: S$20 (U.P S$25)
- Data: 80GB (for first 3 months), reverts to 60GB thereafter
- Outgoing Talktime: Unlimited mins
- SMS: 1,000 SMS
- Additional perks: Free incoming calls, international roaming, and 1-month cloud gaming on GeForce NOW
StarHub SIM-Only 1-Year Plan
- Monthly subscription cost: S$20 (U.P S$25)
- Data: 100GB (for first 3 months), reverts to 80GB thereafter
- Outgoing Talktime: Unlimited mins
- SMS: 1,000 SMS
- Additional perks: Free incoming calls, 3-month Amazon Prime, free international roaming, and 1-month cloud gaming on GeForce NOW
StarHub Senior SIM-Only No Contract Plan
- Monthly subscription cost: S$8
- Data: 5GB
- Outgoing Talktime: 350 mins
- SMS: None
- Caller ID: None
- Additional perks: Free incoming calls and free international roaming
StarHub Senior SIM-Only 1-Year Plan
- Monthly subscription cost: S$20 (U.P S$25)
- Data: 35GB
- Outgoing Talktime: Unlimited mins
- SMS: None
- Caller ID: Free
- Additional perks: Free incoming calls and free international roaming
Plans (4)
StarHub $20 SIM Only plan
$20
RATE
60GB + 20GB (For first 3 months)
DATA
Unlimited
CALL TIME
1000
SMS
Reviews (169)
2.4
169 Reviews
5
16
4
36
3
25
2
11
1
81
Service Rating
Network
3.0
Customer Support
2.3
Ease of Porting
2.7
Mobile App
2.7
Most Helpful
Posted 5d ago
AVOID STARHUB AT ALL COST. [Customer Service] One of the worst customer service ever. Please do not use StarHub just because it is cheaper. When something goes wrong with their service, they will just avoid responsibility and takes forever to help you solve your problem. They outsource their customer service to untrained individuals who are not able to handle your request and refuse to let you speak to someone higher up. [Mobile App] The App is still behaving as if it is 10 years ago, everything is so slow, helpline on there takes forever to reply, maybe 10 hours later or longer.0
What are your thoughts?Posted 12d ago
Purchased
StarHub $25 SIM Only plan
Poor service. Wanted to cancel the transaction of iPhone 15 and they doesn't allow. Very disappointed with their service.0
What are your thoughts?Posted 24d ago
There is no way that a router I bought four months ago could break. When I called technical support when I had no internet connection in the first place, it was a huge hassle with Starhub and Linksys support being different and I just lost time because of the hassle of being passed around. As a result, I had to pay a $50 service charge for a faulty router. I highly don’t recommend StarHub and Linksys router.0
What are your thoughts?Posted 31 Jul 2023
They charge me for easygo mobile device which i didn't receive it at all, they just pretend to don't know anything.0
What are your thoughts?Posted 24 Apr 2023
[Customer Service] I'm already subscribed to DataTravel and I'm not aware that I already used up all the data alloted. No notifications and all! They only notified me when they started charging the per day data roam which I did not intend to use since I'm about to turn the flight mode off as I'm going back to Singapore already. I've asked their support to waive off the charge since I really don't need to use it. Their support in WhatsApp named Ronan is very unreasonable and don't want to cancel the charge even if I only used up about of more or less 10KB data. [Billing] Even if you only accidentally used (actually not even aware that I used it) a small amount of data in their data roaming, they will not cancel the charge of $19.00. Very unreasonable and they rather lose a customer than waiving it off.0
What are your thoughts?Posted 24 Feb 2023
Currently on Star Plan Plus ($29,99/mo prepaid disguised as a postpaid; you pay at the beginning of a month's billing cycle, not after) since 1st Feb. Decided to port out and got Zero1 SIM on 17 Feb 2023. Today it's 24 Feb and Zero1 tells me they can't do it because Starhub still hasn't released the number. Now past the minimum 3 days before billing cycle renewal and it looks like I will be needlessly billed by Starhub due to their tardiness. The WhatsApp and app chats are abandoned. No live person responds even after an hour of waiting, tried over several days. **UPDATE: Finally got to a live person today on WhatsApp after 30 minutes' waiting, but issue wasn't resolved**. The 1633 hotline doesn't let me in because it keeps saying my NRIC and phone number is wrong. This, and the fact that somehow the 5G speed provided by Starhub at home is now much worse (slower than 4G+, and I can seldom get 5G signal) than when I was with a 'regular' Starhub postpaid for years since 2018 till Dec 2022 (ported out afterwards) - back then, I could easily get 700Mbps 5G at home and with the same phone on Starhub! So it seems to me that I am getting a lower tier service vs their contract postpaid plans. My journey: Starhub Mobile+ 38 >> GOMO >> Star Plan >? Zero1 Note: you cannot port in Mobile+ plans to Star Plan even when both are under Starhub. Beware of Star Plan! Not sure if I will ever go back to Starhub either.3
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Posted 02 Jan 2023
Got a mobile + plan 1 year contract for my iPhone 12 Pro Max but no 5G signal at all. Called to customer service and been told that iPhone 12 Pro Max is not in the list of 5G compatibility list even this is the first 5G iPhone. They have no idea on when can open 5G for iPhone 12 Pro Max. Even with 4G speed, it is keep on streaming from Buona Vista to Sengkang during commuting. Internet is totally unusable. I decided to port in to Gomo and receive at bill shock that I have to pay for the early termination fee, which is about $280. Noo contract I ever receive during sign up using handphone and the customer service said can send to me, but the contract already useless if they were to send to me. Very very disappointed with their service and I am planning to change all my telco and internet to singtel when all the contract ends.1
What are your thoughts?Starhub shutdown 5g nsa. Their 5g sa coverage is also patchy.
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Posted 21 Dec 2022
Phone delivery was delayed for 1 day. Received phone number is different with the one requested. Customer service has very slow response.0
What are your thoughts?Posted 08 Dec 2022
Poor customer service from smart support. Paid a total of $968 ( $12 monthly and $680) to replace phone only to find out that phone is replacement phone is faulty. Called Smartsupport to replace phone but they are unable to provide me with a viable solution. Requested for escalation to have someone else speak to me but Malar(Escalation Executive) refused to make arrangements for her line manager to call back. Extremely unpleasant and frustrating experience. Please do not bother getting SmartSupport. Easier to replace phone with AppleCare. [Customer Service]0
What are your thoughts?Posted 01 Dec 2022
never able to provide a service commensurate with their commitment (continous disconnection) with a terrible technical and clients servicing.0
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StarHub SIM Only Data Plans
StarHub offers no contract, 1-year contract or 2-years contract plans, with their lowest data limit as high as 30 GB.
StarHub 30 GB, no-contract plan
- 30 GB
- 4G available
- 1,000 outgoing mins
- Free incoming calls
- Free International Roaming
- Free 3-months Amazon Prime
- Priced at S$25 per month
StarHub 55 GB, no-contract plan
- S$50 per month
- 55 GB
- 4G available
- 1,000 outgoing mins
- Free incoming calls
- Free International Roaming
- Free 3-months Amazon Prime
StarHub 60 GB, no-contract plan
- S$20 per month
- 60 GB + 20 GB (for the first 3 months only)
- 4G available
- Unlimited talk time
- Free International Roaming
StarHub 35 GB, 1-year plan
- S$25 per month
- 35 GB
- 4G available
- 1,000 outgoing mins
- Free incoming calls
- Free International Roaming
- Free 3-months Amazon Prime
StarHub 55 GB, 1-year plan
- S$35 per month (Usual Price $50)
- 55 GB
- 4G available
- 1,000 outgoing mins
- Free incoming calls
- Free International Roaming
- Free 3-months Amazon Prime
StarHub 40 GB, 2 years plan
- S$80 per month
- 40 GB
- 4G available
- 300 outgoing mins
- Free incoming calls
- Free International Roaming
- Free 3-months Amazon Prime
StarHub 70 GB, 2 years plan
- S$110 per month
- 70 GB
- 4G available
- 300 outgoing mins
- Free incoming calls
- Free International Roaming
- Free 3-months Amazon Prime
StarHub Roaming Plans
International Roaming
Free International Roaming (Opt-in required).
DataTravel
Roaming data bundles that can be used across up to 81 destinations for as low as $5 for 1 GB. No activation fee or additional subscription required.
Does StarHub Have The Best Mobile Data Plans in Singapore?
Overall, StarHub's plans might not be the cheapest across the board but they are still rather affordable. One of their plans, the 35 GB - 1-year contract SIM Only @ $35/per month, is good value for money. Not only do you get 1,000 min talktime, you also only pay $0.71/GB - which might not be the cheapest, but it is very affordable.
Additionally, StarHub being a more established telco, probably has better standards of services in terms of customer service and network connectivity.
Still undecided about what plan you should choose? Check out Seedly's SIM Only Mobile Plan Comparison.
About StarHub
Started in the year 1998, StarHub is Singapore's first fully integrated info-communications company.
They aim to provide Singaporeans, every home and businesses world-class communication, information and lifestyle services.
Contact Info
- General Service Hotline: 1633
- Prepaid Mobile Enquires: 9850 0000
- Billing Enquires: 1637
- Sales Hotline: 1630
- Starhub Public Hotline: +65 6873 2828
Contact us at [email protected] should you require any assistance or spot any inaccuracies.
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Hi CJ, how did you eventually get in touch with StarHub on porting out of your Star Plan? I am having the same issue now - I'm unable to port in to Zero1 because they said my number is "cancelled" under StarHub. It's evidently still very active under the Star Plan, I have reached out to all their human channels but none could help because the only way to seek help is through the StarHub app's chat - and nobody ever replied! At wits end.