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StarHub Review 2020
Despite being one of the older telcos, Starhub continues to innovate to bring attractive and affordable plans for current consumers.
StarHub allows you to choose from the typical 2-years contract, or the newer 1-year contract and no-contract basis for your SIM Only Data plans. Understanding that mobile users these days are heavy on data consumption, StarHub's lowest data limit is as high as 30 GB kept at an affordable rate.
StarHub's cheapest SIM Only Plan would be the 1 year, 35 GB per month contract, priced at $35 per month.
2.8
106 Reviews
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Most Recent
- Updated 2w ago[Customer Service] is a shame. They are able to de-bundle your services to charge you more afterward. I would not recommend. No serious after sale service.
0
Post - Updated 4w ago
Purchased
StarHub $25 SIM Only plan
[Customer Service] I have signed plans with the big 3 telcos and Starhub’s CS is the worst among the 3. Each call to their hotline will need waiting time of more than 20mins. CSO say that they will call back but I never hear from them at all. [Mobile App] Very slow and laggy0
Post - Updated on 15 Oct 2020
Purchased
StarHub $50 SIM Only plan
They have an alright customer service and generally are OK with waiving fees if you actually bother to ask nicely/rudely. Additionally, the app is pretty easy to use to check for data usage and bills. Stuck with them all these while but I would assume their pricing is not as good as the rest of their competitors.0
Post - Updated on 12 Oct 2020
Purchased
StarHub $25 SIM Only plan
12/10/2020, I have been using Starhub Sim only plan for the past 2 years and this is my review. [Ease of porting] It was easy to port since I was a starhub prepaid user back then. [Mobile App] 1) Their mobile app is user-friendly, it is easy for me to search my plan detail and etc. It is also easy to see how much call times, sms or data left for the month. 2) When it comes to redemtion of rewards, it always say that “can’t redeem the award”. Almost every week... [Network] Overall, the network is good except the connection in the lift.0
Post - Updated on 06 Oct 2020Worst customer service. Plans are no better than other providers. Got rid of them and switched to M1 who have a much better network and customer service.
1
Sing Property22 Oct 2020
Yeah! Their customer service really have much rooms for improvement. You can be held up on the phone for at least 20mins or more just to wait to speak to a person/ human.Post
Popular Products
StarHub SIM Only Data Plans
StarHub offers no contract, 1-year contract or 2-years contract plans, with their lowest data limit as high as 30 GB.
StarHub 30 GB, no-contract plan
- 30 GB
- 4G available
- 1,000 outgoing mins
- Free incoming calls
- Free International Roaming
- Free 3-months Amazon Prime
- Priced at S$25 per month
StarHub 55 GB, no-contract plan
- S$50 per month
- 55 GB
- 4G available
- 1,000 outgoing mins
- Free incoming calls
- Free International Roaming
- Free 3-months Amazon Prime
StarHub 35 GB, 1-year plan
- S$25 per month
- 35 GB
- 4G available
- 1,000 outgoing mins
- Free incoming calls
- Free International Roaming
- Free 3-months Amazon Prime
StarHub 55 GB, 1-year plan
- S$35 per month (Usual Price $50)
- 55 GB
- 4G available
- 1,000 outgoing mins
- Free incoming calls
- Free International Roaming
- Free 3-months Amazon Prime
StarHub 40 GB, 2 years plan
- S$80 per month
- 40 GB
- 4G available
- 300 outgoing mins
- Free incoming calls
- Free International Roaming
- Free 3-months Amazon Prime
StarHub 70 GB, 2 years plan
- S$110 per month
- 70 GB
- 4G available
- 300 outgoing mins
- Free incoming calls
- Free International Roaming
- Free 3-months Amazon Prime
StarHub Roaming Plans
International Roaming
Free International Roaming (Opt-in required).
DataTravel
Roaming data bundles that can be used across up to 81 destinations for as low as $5 for 1 GB. No activation fee or additional subscription required.
Does StarHub Have The Best Mobile Data Plans in Singapore?
Overall, StarHub's plans might not be the cheapest across the board but they are still rather affordable. One of their plans, the 35 GB - 1-year contract SIM Only @ $35/per month, is good value for money. Not only do you get 1,000 min talktime, you also only pay $0.71/GB - which might not be the cheapest, but it is very affordable.
Additionally, StarHub being a more established telco, probably has better standards of services in terms of customer service and network connectivity.
Still undecided about what plan you should choose? Check out Seedly's SIM-Only comparison.
About StarHub
Started in the year 1998, StarHub is Singapore's first fully integrated info-communications company.
They aim to provide Singaporeans, every home and businesses world-class communication, information and lifestyle services.
Contact Info
- General Service Hotline: 1633
- Prepaid Mobile Enquires: 9850 0000
- Billing Enquires: 1637
- Sales Hotline: 1630
- Starhub Public Hotline: +65 6873 2828