facebookStarHub Reviews and Comparison - Seedly

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2.7
137 reviews
claimed

Unclaimed

This product has not been claimed by the company yet.

USER RATINGS

Network

3.4

Customer Support

2.8

Ease of Porting

3.4

Mobile App

3.3

Plans (3)

Slide 1 of 3
  • StarHub $25 SIM Only plan

    $25

    RATE

    15 GB

    DATA

    100 min

    CALL TIME

    0 SMS

    SMS

  • StarHub $50 SIM Only plan

    $50

    RATE

    40 GB

    DATA

    300 min

    CALL TIME

    0 SMS

    SMS

  • StarHub $80 SIM Only plan

    $80

    RATE

    70 GB

    DATA

    500 min

    CALL TIME

    0 SMS

    SMS

StarHub $25 SIM Only plan

$25

RATE

15 GB

DATA

100 min

CALL TIME

0 SMS

SMS

Details

StarHub Mobile Plans Review 2021

Despite being one of the older telcos, Starhub continues to innovate to bring attractive and affordable plans for current consumers.
StarHub allows you to choose from the typical 2-years contract, or the newer 1-year contract and no-contract basis for your SIM Only Data plans. Understanding that mobile users these days are heavy on data consumption, StarHub's lowest data limit is as high as 30 GB kept at an affordable rate.

StarHub's cheapest SIM Only Plan would be the 1 year, 35 GB per month contract, priced at $35 per month.

Read More about StarHub
Reviews (137)

2.7

137 Reviews

  • 5
    16
  • 4
    36
  • 3
    23
  • 2
    11
  • 1
    51

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    Most HelpfulMost RecentLow to HighHigh to Low
      Posted 2d ago

      Purchased

      StarHub $25 SIM Only plan

      Moved over from Singtel due to the $20 SIM only deal in Jan 2020. Very poor network reception in crowded places. Mobile app also keeps crashing and is not intuitive to use. Also had to pay an exorbitant $20 to transfer the line from one IC to another, which i was not informed about upfront. Will never return to using starhub again.

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      Posted 8d ago

      Purchased

      StarHub $25 SIM Only plan

      Please rate urself 1.Confirmed delivery on 06.01.2022 but technical issue no one assign to deliver and this issue only inform me after the delivery time 2. Received item after 5 days (11.01.2022) but sims card not come along, need to wait till 18.01.2022 and i need to “STAY AT HOME” just only to wait the card What can i said? [Customer Service]

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      Posted 24 Dec 2021
      [Customer Service] over promised and under delivered [Billing] never reflected & updated bills as promised. [Network] weak and sometimes doesn’t even work. overpaid for no good reason

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      Posted 23 Dec 2021

      Purchased

      StarHub $25 SIM Only plan

      I have been using it for 3 months now and the network is reliable most of the time. The contract was also very cheap as I bought it during promotional period which means $25 that includes 80GB, unlimited calls, 1000 SMS and caller ID. The sign-up process was okay and can be improved so that I can choose the number from the website rather than through the agent's call. Overall, it was a good product.

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      Posted 10 Dec 2021

      Purchased

      StarHub $25 SIM Only plan

      Don’t sign with this company. Their advice to everything is to turn your modem on and then back on again. Or to contact the company that manufactured the modem. They will charge for a call out even if it’s an issue that arises within a week of signing with them.

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      Posted 07 Dec 2021

      Purchased

      StarHub $25 SIM Only plan

      [Customer Service] Worst experience yet!!! Customer service is unresponsive, it takes them 1 day to answer a short message.

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      Posted 31 Oct 2021

      Purchased

      StarHub $25 SIM Only plan

      [Network] The connectivity was decent. Nothing to complain about At the start, i do have some areas that I have connection issues at but it does not persist. [Billing] For some reasons, they charge global sms for iphone users so do take note to check your bill diligently in case they are charging you for something that you are not using for. [Customer Service] customer service isn't fantastic when called into enquire about the additional billing for global sms. [Mobile App] The good thing is that there are some rewards on Starhub app on a weekly basis but it has been changed into a luck based reward systems.

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      Posted 20 Oct 2021

      Purchased

      StarHub $25 SIM Only plan

      [Customer Service] SimOnly plan now comes in 30GB for no-contract, and 60GB for 1-year contract. I had some issues transiting from my existing postpaid to Sim-Only. They called me everyday to follow up on the issue until it was being resolved. everything was very visible on the mobile application on the usage of data, voice call and SMS.

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      Posted 02 Oct 2021
      I really should have read reviews first (mostly negative). I just returned from overseas. So had to buy a SIM card. The plan kept asking for top up (which I did as I needed the connection) and I finally realised that the value was just "disappearing"- not due to my usage! It's ridiculous. So, I'm currently at the Starhub shop at Plaza Singapura and the waiting time is 4 hours! I'm here only because the SIM card from them is faulty! Anyway, having waited 2 3/4hrs, I'm invested now so I'll convert to cheapest plan for now. Otherwise, DON'T DO IT

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      Posted 26 Sep 2021
      [Billing] Takes months to refund, after asking, because they overcharged. If you don't ask, they won't refund. [Customer Service] Email is better as there is proof. Calls are sometimes pointless. [Network] Not so good coverage, sometimes slow, sometimes down.

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      StarHub SIM Only Data Plans

      StarHub offers no contract, 1-year contract or 2-years contract plans, with their lowest data limit as high as 30 GB.

      StarHub 30 GB, no-contract plan

      • 30 GB
      • 4G available
      • 1,000 outgoing mins
      • Free incoming calls
      • Free International Roaming
      • Free 3-months Amazon Prime
      • Priced at S$25 per month

      StarHub 55 GB, no-contract plan

      • S$50 per month
      • 55 GB
      • 4G available
      • 1,000 outgoing mins
      • Free incoming calls
      • Free International Roaming
      • Free 3-months Amazon Prime

      StarHub 35 GB, 1-year plan

      • S$25 per month
      • 35 GB
      • 4G available
      • 1,000 outgoing mins
      • Free incoming calls
      • Free International Roaming
      • Free 3-months Amazon Prime

      StarHub 55 GB, 1-year plan

      • S$35 per month (Usual Price $50)
      • 55 GB
      • 4G available
      • 1,000 outgoing mins
      • Free incoming calls
      • Free International Roaming
      • Free 3-months Amazon Prime

      StarHub 40 GB, 2 years plan

      • S$80 per month
      • 40 GB
      • 4G available
      • 300 outgoing mins
      • Free incoming calls
      • Free International Roaming
      • Free 3-months Amazon Prime

      StarHub 70 GB, 2 years plan

      • S$110 per month
      • 70 GB
      • 4G available
      • 300 outgoing mins
      • Free incoming calls
      • Free International Roaming
      • Free 3-months Amazon Prime

      StarHub Roaming Plans

      International Roaming

      Free International Roaming (Opt-in required).

      DataTravel

      Roaming data bundles that can be used across up to 81 destinations for as low as $5 for 1 GB. No activation fee or additional subscription required.

      Does StarHub Have The Best Mobile Data Plans in Singapore?

      Overall, StarHub's plans might not be the cheapest across the board but they are still rather affordable. One of their plans, the 35 GB - 1-year contract SIM Only @ $35/per month, is good value for money. Not only do you get 1,000 min talktime, you also only pay $0.71/GB - which might not be the cheapest, but it is very affordable.

      Additionally, StarHub being a more established telco, probably has better standards of services in terms of customer service and network connectivity.

      Still undecided about what plan you should choose? Check out Seedly's SIM Only Mobile Plan Comparison.

      About StarHub

      Started in the year 1998, StarHub is Singapore's first fully integrated info-communications company.

      They aim to provide Singaporeans, every home and businesses world-class communication, information and lifestyle services.

      Contact Info

      • General Service Hotline: 1633
      • Prepaid Mobile Enquires: 9850 0000
      • Billing Enquires: 1637
      • Sales Hotline: 1630
      • Starhub Public Hotline: +65 6873 2828

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.

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