StarHub Reviews and Comparison - Seedly
Slide 1 of 3
Reviews (52)
2.8
Reviews (52)
2.8
  • 5
    6
  • 4
    16
  • 3
    8
  • 2
    5
  • 1
    17

Most Recent

  • Most Helpful
  • Most Recent
  • Low to High
  • High to Low
  • Is a good telco that you can be lucky to see your star from hong kong to korea, kpop star when they are promoting their songs or events
    0 comments
    0
  • My phone doesn't always get reception. But when I overuse my data I always get notifications, which is great. The customer service is also prompt and efficient.
    0 comments
    0
  • I am a customer for starhub for over around 18 years. They have always been very helpful whenever i need help because they always help me very quickly. Starhub has great customer service, i hope they will keep it up.
    0 comments
    0
  • I have been using Starhub ever since I got a phone. I have been using a 2-year based contract. It is stable with occasional loss in signal.(Which is decent) However, I feel my current plan is no longer serving my data needs from the increasing array of apps that consume lots of data. So, I will look to other options!
    0 comments
    3
  • The starhub hub is what draws me to it, discount if I use the broadband, mobile, and TV together. Given that my parents are too old to understand Netflix, Starhub is my only choice, so I took the broadband and mobile too to save. The mobile signal is weak when they started years ago, but thankfully the strength is pretty good almost everywhere now
    0 comments
    0
  • Updated 4w ago
    Currently using the SIM Only plan @ $20/month for 15GB + 100 min outgoing call + free caller ID + unlimited weekend data. Have been on the plan for 4 months. Pros: unlimited weekend data is fantastic and $20 a month with no contract is decent; coverage is comparable to Singtel and M1 imo (was a user under them 1 and 2 years ago respectively); customer service on Facebook is good and replies quickly to resolve issues; data roaming prices are decent for certain countries; cheapest out of all the telcos for line suspension (5.35 per month) Cons: a few SMS (maybe 5-10?) would be appreciated; idk why they bill me even before the month is up; sometimes I get weird charges for overseas SMS even tho I never travelled to the borders of Singapore, so please read your bill very carefully!! Don't call them if you can because the wait is horrendous. I don't know why this has not changed in the past 15 years. Overall, for the price, I am content but the whole customer service experience can be improved upon. *Previously with Singtel and I enjoyed their Singtel wifi at various locations because it helped me to save on data but with [email protected] there's really no advantage to be with Singtel anymore~ Just go for whichever SIM only plan which is the most cost effective!
    0 comments
    4
  • Using prepaid card and i would say the Price is competitive , reasonable , and signal is strong. Customer service is way better than other telco.
    0 comments
    0
  • I'm on StarHub's XS mobile plan ($36/mth). The connection and speed both Indoors and outdoors are good. Connection issues are very rare. Its service is reliable compared to other telcos, especially when I'm inside the MRT train. The Customer Service Officers are helpful too. The only con is the higher price for its XS mobile plan compared to other mobile plans. I'll switch to a cheaper plan that offers a reasonable service after my current plan expires.
    0 comments
    4
Questions (0)

Recent Activity

  • Recent Activity
  • Unanswered
  • Trending
No questions found.
About StarHub
OperationsStarHub was awarded the licence to provide fixed network and mobile services on 7 May 1998.
Bundles AvailableSIM Only Plans (no-contract or 12 months) Combo Bundle Plans (with 24 months contract)
Contract Length0,12 or 24 months
Data RoamingAvailable

About StarHub

Started in the year 1998, StarHub is Singapore's first fully integrated info-communications company.

They aim to provide Singaporeans, every home and businesses world-class communication, information and lifestyle services.

Good to know

You can check out their data plans here.

Starhub also offers data add ons, ensuring that customers never run out of data.

You can visit their Data Add-ons FAQ here.

Still undecided to what plan you should choose? Check out our SIM-Only comparison.

Contact Info

Starhub’s FAQ

General Service Hotline: 1633

Prepaid Mobile Enquires: 9850 0000

Billing Enquires: 1637

Sales Hotline: 1630

Starhub Public Hotline: +65 6873 2828