redONE Reviews and Comparison - Seedly
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redONE

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  • Reviews (184)
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redONE

4.6
184 reviews

USER RATINGS

Network

4.2

Customer Support

4.2

Ease of Porting

4.4

Mobile App

4.5
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redOne Mobile Plans Review 2020

redOne keeps their plans simple and affordable. Ideal for those looking for a functional and straight-forward, no-frills mobile plan.

redONE has 3 simple no-contract SIM-only plans: Amazing8, Amazing 18, and Amazing28. These 3 plans range from the most basic to the highest mobile plan coverage, all of which have 4G access, outgoing talk time and outgoing SMSes.

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Reviews (184)

4.6

184 Reviews

  • 5
    146
  • 4
    22
  • 3
    6
  • 2
    3
  • 1
    7

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  • Updated 1w ago

    Purchased

    redONE SIM Only Amazing8

    Worse support ever. The app is misleading in stating the amount of talktime available for other non-redone users. As a new customer, I can't remember the exact amount of talktime available and I referred to the app. To my horror, it was inaccurate when it stated 1100 mins talk time when in fact I only had 100 mins talk time. The support is hopeless too, incapable of making a decision and just pushing my case around. If u r not going to JB, it's not worth it. Use GIGA instead.
    2 comments
    0
    Soh Sue Ping
    Soh Sue Ping

    1w ago

    If I can post picture here to show the kind of ticks that REDONE is using to extort more money from it's customers, I would gladly do so. How I wish I could show more picture about it.
    Soh Sue Ping
    Soh Sue Ping

    5d ago

    As a follow-up to this saga, REDONE has since responded to my appeal and they have kindly agreed to waive off the extra charges incurred by me. I am thankful towards them for making this concession but I still hope that they will update their app so as not to mislead other customers who might be lazy like me to counter verify it.
  • Updated on 05 Jul 2020
    [Updated on 5th July 2020] I have ported out of redONE to myRepublic. redONE plans including this Amazing 8 plan has not being catching up with their competitors. Other competitors are giving out more talktime, SMS and data allocation at around this pricing range. redONE through their Facebook had promised to early adopter of Amazing 8 plan, will get an upgrade of data allowance of 2GB to 3GB. I had waited for about 12 months and the upgrade did not materialise. Disappointed with the low data allowance and slow Unlimited Basic Internet at 128kbps, no improvement in data connection in MRT stations or moving trains along underground EAST-WEST Line, I have decided to port to another telco. ================================================================= I had signup and ported to Amazing 8 plan (Promo Launch) at $8/including GST on the second day of launch in June at their local agent store in Jurong West HDB. My Amazing 8 Plan (Promo Launch) includes 2GB Data with Unlimited Basic Internet at 128kbps thereafter, Free incoming calls, 150 minutes outgoing calls and 10 SMS. No contract, free SIM card and free wavier of $10 registration fee. Roaming data to Malaysia is free. Signing up at their local agent store was a breeze, took just 10 minutes in total. The agent took out a redONE tablet, keyed in my personal particulars, including a digital photograph of my NRIC. I was given a new redONE SIM card. NO payment was given. The billing cycle will start from every 1st of the month. I was surprised how efficient their backend was. The redONE SIM card was activated immediately after signup. Porting from M1 was processed and completed in the evening at 6PM on the same day. redONE piggybank on Starhub network. Reception wise on 4G network, on above ground and in buildings/shopping malls are excellent. I could get full signal bar on my mobile phone. Calls are crystal clear and I have never experience any drop connection. However, in the MRT underground stations and moving train, data reception is patchy especially along EAST-WEST Line. Although I get a full bar connection signal, data speed on 4G network is slow and sometimes loading of website or facebook is not possible. I have to manually switch to 3G network to get any data coming in. On data roaming in Johor Bahru, Malaysia, I could manually connect to Maxis or Digi but not redONE. Strange, I was wondering why. The data speed at 4G network was painfully slow, using Whatsapp chat and Facebook Lite were possible but slow. Instagram and google map were unable to load. I have realised that redONE counts data in blocks of 1MB instead of 100KB in other Telcos during their first 2 months of launch. Hence, I was wondering why my base bundle of 2GB ran out so fast. Unlimited data speed at 128kbps after 2GB base bundle was usable. Whatapp chat, Facebook Lite and Opera Mini were usable, but slow. Nothing loads on Google map and Youtube. After my feedback to redONE, they now counts data in blocks of 100KB starting from August 2019. redONE has a simple 1app which I could install to view my usage, enabling my IDD/Roaming, adding extra data at a cost and view/pay monthly bill. Notification and payment of bill are all done through the 1app. Currently payment of bill through the app can only be done using e-nets, although I preferred Credit Card payment. During the NDP month of August, every user was given an extra 2GB data allocation. A very nice gesture for their loyal customers to stay onto their subscription with them. However, current $8 Amazing 8 Plan promotion, has data allocation of 3GB and 100 minutes outgoing calls. I had contacted redONE if I could upgrade to this plan. The answer was 'NO'. I was slightly disappointed that even I was on a no-contract plan, I could not upgrade or downgrade my mobile plan. Nevertheless, overall using redONE was trouble-free and fuss-free. The pricing alone at $8/month was super attractive even for a light to medium data user, without any worries for hefty extra data charges in Singapore and Malaysia.
    3 comments
    3

    1 more comments

    Soh Sue Ping
    Soh Sue Ping

    1w ago

    I agree that the network is really bad. Sometimes I do not get signal at all. I think it's because they use Starhub network in Singapore.
    Soh Sue Ping
    Soh Sue Ping

    5d ago

    As a follow-up to this saga, REDONE has since responded to my appeal and they have kindly agreed to waive off the extra charges incurred by me. I am thankful towards them for making this concession but I still hope that they will update their app so as not to mislead other customers who might be lazy like me to counter verify it.
  • Updated on 03 Jul 2020

    Purchased

    redONE SIM Only Amazing18+

    [Customer Service] I wish to commend RedOne's excellent response and prompt attention in attending to my request for assistance in porting and upgrading of my sim plan. All done in a breeze , and efficiently. I highly recommend them to all my friends and relatives who needs a sim plan to use in Singapore and Malaysia without having to worry about roaming service.
    3 comments
    1

    1 more comments

    Seng Min Lim
    Seng Min Lim

    03 Jul 2020

    Oh yes. Thank you. Had resolved the matter upon contacted customer service.
    Seng Min Lim
    Seng Min Lim

    4w ago

    If you are a frequent traveler to Malaysia. You won't want to leave without a redone sim plan.
  • Updated on 30 Jun 2020

    Purchased

    redONE SIM Only Amazing8

    I am loving the ease of app billing and the incorporated Malaysia data roaming service. So far Network coverage is acceptable in the far eastern singapore (Tuas).
    0 comments
    1
  • Updated on 25 Jun 2020

    Purchased

    redONE SIM Only Amazing8

    [Network] So far the network for the plan is superb for me no issue. [Billing] Billing is easy as well as it enables GIRO.
    0 comments
    0
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redONE Available Plans

Hailing from Malaysia, redONE has 3 simple no-contract SIM-only plans.

For their Amazing8 plan at $8/month,

  • 3GB of 4G, followed by unlimited basic internet
  • 100 mins outgoing talk time
  • 10 SMSes

For their Amazing18 plan at $18/month,

  • 10GB of 4G. followed by unlimited basic internet
  • 200 mins outgoing talk time
  • 20 SMSes

For their Amazing28 plan at $28/month,

  • 20GB of 4G, followed by unlimited basic internet
  • 300 mins outgoing talk time
  • 30 SMSes

Best of all, they provide unlimited local calls to other redONE Singapore subscribers. All plans also come with Data Without Borders, where you can use your local base data bundle while in Malaysia.

Roaming Plans

There are no roaming plans at the moment.

Can I Port My Existing Number To redONE?

Yes, you can. All you have to do is:

1. Ensure that your existing number is a post-paid mobile line registered under your NRIC/FIN with your telco.

2. Check that your current post-paid mobile line has no outstanding contract, payments, or suspensions.

3. Head over to redONE's partners and you'll be able to port your number over.

If you have a prepaid number, you are required to convert it to a post-paid number under the existing telco in order to port-in to redONE.

Value-Added Services

redONE offers redSOCIAL (20GB) & redSOCIAL Lite (10GB) for subscribers to use data on their social applications without touching their main data bundle.

The following social applications are covered:

  • Facebook
  • Skype
  • WhatsApp
  • YouTube

Contact Info