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redONE

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redONE
4.7
172 reviews

USER RATINGS

Network

4.3

Customer Support

4.4

Ease of porting

4.5

App tracking

4.5
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redONE
4.7
172 reviews

USER RATINGS

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Network

4.3

Customer Support

4.4

Ease of porting

4.5

App tracking

4.5

Plans (3)

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Roaming Plans

There are no roaming plans at the moment.

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Reviews (172)

4.7

172 Reviews

  • 5
    142
  • 4
    21
  • 3
    5
  • 2
    1
  • 1
    3

Read Review About...

customer service

recommend friend

highly recommend

good network

data malaysia

sim card

friends family

data roam

starhub network

data speed

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  • Updated 3d ago

    Purchased

    redONE SIM Only Amazing8

    Porting was fast in one working day after midnight. Since it's piggyback on Starhub network, the quality is good and comparable to M1. In some crowded areas the network is smoother. Customer service is fast and helpful to my enquiries. I have the chance to use the roaming service in JB, was a little concerned about the negative comments. Fortunately it was a smooth experience for me, I logged on to Maxis 4G most of the time in auto network mode and was able to surf as per normal. Didn't get the 3G only issue and slow intermittent network. Just need to make sure APN is set to redOne and roaming/4G enabled.
    0 comments
    0
  • Updated 2w ago

    Purchased

    redONE SIM Only Amazing28

    Poor customer service. Had an issue with the line not being able to work in Malaysia as advertised. Tried all sorts of ways as per advised by customer chat representative. None of them worked. Even went to phone shops for assistance. Phone is OnePlus 7t. Because of this, I decided to switch to GIGA but was unable to port-in successfully. Emailed redOne only to find out that I had arrears (of which I did not know) and that they've cut the line without informing me whatsoever. Paid the arrears because I seriously couldn't take them anymore only to find out that I had to pay $20 to reconnect the line if I wanted to port-in successfully to GIGA and redOne was unable to waive those charges even when it was their fault. Extremely disappointed.
    0 comments
    0
  • Posted on 19 Dec 2019

    Purchased

    redONE SIM Only Amazing18

    I went with redONE primarily because I could use data in Malaysia for no extra charge. My recent trip to Kuala Lumpur and Malacca left me very disappointed — slow, spotty coverage that routinely didn’t work. Let’s be clear here — redONE’s Amazing 18 plan (offering 6GB for $18) is much worse than Circle Life’s offering (20GB for the same price). If redONE’s key selling point of free data roaming in Malaysia falls away, what’s the point of redONE? I will certainly be looking for a new provider. There were also a few other disappointments: 1. The fine print states that the minimum contract length is 2 months. This could’ve been made clearer. 2. There’s no way to upgrade your plan if you decide that 6GB isn’t enough for you. Customer service informed me that I had to get a new number. 3. Customer service on WhatsApp is very slow.
    6 comments
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    Dave

    1w ago

    We went to JB (Tebrau Aeon) today (10/1/2020), equipped with 2 x redOne lines port in from M1 recently, with much enthusiasm to test out the data coverage. It is very disappointing, I can't even get a simple Whatsapp 'test' msg sent, there's no internet at all. With data roaming turned on, if i set the network to "auto" select, it just auto select digi 3G. When I turned off "auto select", I could select "digi 4G", but still unable to connect to internet. I did try selecting My Celcom 4G, resulted a prompt that network is unavailable. I also selected Marxis 4G, no prompt of network unavailable but unable to connect to internet. Quite a frustration without data connection for the trip. The data coverage in Singapore as provided by Starhub (as i understood from this forum) was ok to my experience, but the data coverage in Malaysia is totally not acceptable in my experience for my trip to JB. I have not seen official statement from redOne about the network providers they collaborated with to provide the data coverage in Malaysia, just wonder how it works with so many network providers? Is there a main provider of network services they work with in Malaysia? There's no such instruction from redOne at all. When the data roaming is turned on, whether there will be charges for connecting to the network not in collaboration with redOne?
    Dave

    1w ago

    I think this selling point for data coverage in both Singapore and Malaysia from redOne is a very good one. Many people will love to enjoy the convenience and choose redOne, ONLY if redOne could make it work to differentiate it from other telcos that could also offer such competitive pricing.
  • Updated on 17 Dec 2019

    Purchased

    redONE SIM Only Amazing8

    I have been using redONE in Malaysia and now I'm so glad to find redONE in Singapore! This is the most affordable mobile postpaid plan in Singapore! (3GB data/month for SGD8 only!) [Sign Up] You can sign up at any Challenger stores in Singapore and even some mobile shops, refer to the redONE website for their agents. There is also an option to sign up by porting in, but you must have a postpaid plan first. Signing up through redONE agent is a seamless 10mins process, my mobile number is automatically activated within 2 hours after signing up. Sign up now to enjoy free registration! (redONE website indicates that their registration fees of SGD30 is waived until further notice, you must still pay a one-off sim card fees of SGD10) [Mobile App] The redONE SG 1App is very user friendly, it allows you to track the usage for all your redone mobile numbers. You can also top up your mobile service with various add-ons on the app too. [Network] Since redONE is using Starhub's mobile network, there is strong network connection in almost every part of Singapore. No need to worry about having poor connection. The 3GB data can also be used in Malaysia, so no need to get roaming plan when you travel to Malaysia! [Billing] Billing is very transparent and convenient as you can access them via the redONE SG 1App. You can also pay your bills online through the app too.
    2 comments
    0
    Redone Sg
    Redone Sg

    17 Dec 2019

    Greetings from redONE Singapore! Thank you for choosing redONE. Congratulations, you have been selected as one of the winners for the Sudio Earbuds Giveaway! Kindly send your name and mobile number to [email protected] for verification purposes with the following subject: Sudio_YourName. Kindly send the email within 48 hours if not we will re-select our winners. Thank you once again. Have a great day ahead.
    Dave

    1w ago

    Hello Xin Ying, with the redOne sim card, would you be able to advise which network to select in Malaysia? Or auto selection for whichever network?
  • Posted on 17 Dec 2019

    Purchased

    redONE SIM Only Amazing8

    Nice phone plan for my mum to use. She say that the phone plan is just nice for her but sometimes she did not use finish like left 500gb for Internet
    0 comments
    0
Questions (0)

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About redONE

Hailing from Malaysia, redONE has 3 simple no-contract SIM-only plans.

For their Amazing8 plan at $8/month,

  • 3GB of 4G, followed by unlimited basic internet
  • 100 mins outgoing talk time
  • 10 outgoing SMSes

For their Amazing18 plan at $18/month,

  • 6GB of 4G. followed by unlimited basic internet
  • 200 mins outgoing talk time
  • 20 outgoing SMSes

For their Amazing28 plan at $28/month,

  • 10GB of 4G, followed by unlimited basic internet
  • 300 mins outgoing talk time
  • 30 SMSes

Best of all, they provide unlimited local calls to other redONE Singapore subscribers. All plans also come with Data Without Borders, where you can use your local base data bundle while in Malaysia.

Can I Port My Existing Number To redONE?

Yes, you can. All you have to do is:

1. Ensure that your existing number is a post-paid mobile line registered under your NRIC/FIN with your telco.

2. Check that your current post-paid mobile line has no outstanding contract, payments, or suspensions.

3. Head over to redONE's partners and you'll be able to port your number over.

If you have a prepaid number, you are required to convert it to a post-paid number under the existing telco in order to port-in to redONE.

Value-Added Services

redONE offers redSOCIAL (20GB) & redSOCIAL Lite (10GB) for subscribers to use data on their social applications without touching their main data bundle.

The following social applications are covered:

  • Facebook
  • Skype
  • WhatsApp
  • YouTube

Contact Info

Email: [email protected]

Live Chat: 9am - 9pm, 7 days a week

WhatsApp Messaging: +65 8756 8756, 9am - 9pm, 7 days a week