M1 Reviews and Comparison - Seedly


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  • Reviews (80)
  • Questions (6)
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M1 Sim-Only Plan

30 GB
1000 min
1000 SMS


Roaming Plans

Roaming Subscription

$10 monthly subscription with $20 registration fee. Usage charge applies by destination.

Pay per Use Roaming

Free registration and subscription. Usage charge applies by destination with additional 20% on top of usage charges.

Data Passport - Single Destination

Available at $10 or $25.

Data Passport - Multiple Destination

Available for destinations in Europe, ASEAN and Asia at $50, $25 and $50 respectively.

Read More about M1
Reviews (80)


80 Reviews

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Read Review About...

customer service

data passport

sim plan

free calls

calls number

singtel starhub

network connection

sim card

mobile plan

plan years

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  • Posted 15h ago


    M1 Sim-Only Plan

    25 bucks for more than enough data, keep your number when porting from starhub/singtel, no lock in. I saved about 15 bucks per month sim only and sacrificed nothing at all. Payment app could be easier but I can probably get that fixed if I give it some time. Good service from the shop
  • Posted 2d ago


    M1 Sim-Only Plan

    Using M1 with corporate benefit for quite a while. the free 3 M1 number calling feature is great as it allows me to call my family without adding up to my month free talktime.
  • Posted 2d ago


    M1 Sim-Only Plan

    Just converted to M1 Sim-only plan with a $10 discount. For 30GB data, 1000min talktime, 1000SMS (not that it is used) at $15/mth, with free spotify streaming. Good deal. Need though to top-up $5 for caller ID. [Billing]
  • Been using M1 for the past 10 years, great reliability most of the time, and generally higher speeds as the network is less crowded (People tend to go for singtel). App is very easy to use and track usage, as well as to subscribe data passport for overseas use. Data Passport allows you to use your local data bundle overseas for an additional fee, and I find this much easier than buying a local sim card everytime I travel (No need to remove sim card, no need to top up and activate, no need to following confusing instructions). The moment I land at the airport overseas, I just turn on my phone and start using it as if I was in Singapore. M1 has made my life easier, as I also get free calls to 3 M1 numbers, great for adding family and friends.
  • [Customer Service] Contacted CS hotline 1622 today and connected to a CS representative named Polly Tan. Queried about a SUNSURF charge of $25 billed to me. Was informed that this is a satellite roaming provider. So i guess I must have forgotten to put phone on flight mode. This is my fault and I own it. I am on an Enterprise12+ plan and gets free roaming supposedly. By bringing this up, her polite retort to me was it's only for land providers. I asked for a waiver as I was really not aware my phone was roaming whilst up in the plane, never thought my network connection was so great up in the air when the ground connection was so bad. My flight was 7 hours long and the usage incurred was about 3Mbps. This is considered high as I was informed by Ms Tan. She asked that I let her finish speaking on how I should be putting my phone settings on, to ensure I do not incur such charges again, including turning off data when roaming. She also updated me that flight crew would have reminded me to put my phone on flight mode before take-off each time. Oh please, do not treat me like an idiot, I did not call in for an education, i knew exactly how roaming charges are incurred. This is not about the $25 they will waive or not. What I cannot take is the condescending tone and the need to educate me about their roaming countries and the mobile settings. I could have ignored the tone and attitude but i chose not to. Brush up the attitude when speaking with customers if you are hoping to retain them. Being "polite" is not sufficient, the tone and attitude speaks louder based on the experience I just had with Ms Tan.
Questions (6)

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Mobile Plans


Cedric Jamie Soh
Cedric Jamie Soh, Director at Seniorcare.com.sg
Level 8. Wizard
Answered on 07 Sep 2019
Switched to a SIM only plan 2 years ago and no regrets. Not only is it cheaper, but I also get the luxury of better customer service (maybe I am biased but I really noticed better customer service after I have no contract). I also have the luxury of switching to a mobile phone of my own choice and timing. I have a friend who noted that if he bothers to get the ideal hot phone of the time at the contract and sell off that phone, it could be cheaper. But there are so many hassles plus smartphones nowadays can last for 3 yrs or more, why bother. Stick to SIM only plans and enjoy the convenience, your own timing and savings!




Tee-Ming Chew
Tee-Ming Chew, Co-founder at Seedly
Level 6. Master
Answered on 14 Jun 2019
You can use WeChat to do the call


John Doe
John Doe
Level 3. Wonderkid
Updated on 07 Jun 2019
In case it helps. I had contracted for M1 SIM only plan that gave 5GB about 2 months back. I heard a week back that M1 is offering 15 gb for the same price. I called up M1 and they recontracted me without any penalty or charges for 1 year and I got extra 10 GB. Very pleased



Nicholas Chan
Nicholas Chan
Level 6. Master
Updated on 07 Jun 2019
It's halted. Will probably jump close to offer price when it resumes trading.

POSB Everyday Card


DBS Live Fresh Card

DBS Multiplier

Bank Account

Credit Card

HC Tang
HC Tang, Financial Enthusiast, Budgeting at The Society
Level 8. Wizard
Answered on 21 Sep 2018
Instead of the above, I suggest you go with this hack contributed by Seedly community members, get more cash back of couple hundreds a year. See the links below: https://blog.seedly.sg/cashback-hack-interest-posb-bonus-cashback-cimb-fastsaver-dbs-multiplier/ Summary: Ops for POSB Cash back bonus saver + CIMB fast saver 1% p.a 1) Use POSB cash back bonus saver by: (a) credit your salary ini (b) spend at least $1 on any POSB / DBS credit card (c) Buy investment such as POSB Invest savers using Nikkoa AM STI ETC etc. 2) Put your savings into CIMB fast saver 1% p.a and earn easy interest Next, my personal though is that: 3) With your spending of $300-600 on groceries, food, entertainment, EZ-Link and M1 bills) - If you can spend another $100 on something to make it $700, then apply BOC family visa card and get cash back on all the category: ! => By spending on BOC family visa, you can get cash back of another $20 to $50 every month! More $$$ back for your bang!! The BOC Family card cash back details and T&C: http://pic.bankofchina.com/bocappd/singapore/201803/P020180327710875490784.pdf
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About M1

M1 first launched in the year 1997. It became the first operator to offer nationwide 4G service, as well as ultra high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN).

Good to know

Catering to our data driven needs, M1 emphasises on its data heavy plans. Offering a multitude of different plans.  

Still considering other telcos? Use our SIM only comparison to help you decide.

Contact Info

You can check out M1’s faq here.

Contact number: 1627