Grid Mobile Reviews and Comparison - Seedly
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Grid Mobile

  • Overview
  • Reviews (12)
  • Questions (1)
  • More Details

Grid SIM Only Mobile Plan

40 GB
200 min
200 SMS


Roaming Plans

TravelRoam 1GB Pack A

1 GB roaming at $12 across 30 days in 9 destinations.

TravelRoam 1GB Pack B

1 GB roaming at $18 across 30 days in 18 destinations.

TravelRoam 1GB Pack C

1 GB roaming at $35 across 30 days in 56 destinations.

TravelRoam 1GB Malaysia

1 GB roaming at $5 across 7 days in Malaysia.

TravelRoam 1GB Thailand

1 GB roaming at $5 across 7 days in Thailand.

Read More about Grid Mobile
Reviews (12)


12 Reviews

  • 5
  • 4
  • 3
  • 2
  • 1

Read Review About...

grid mobile

sim card

customer service

ease porting

service provider

solve issue

port mobile

not activated

deliver sim

porting ported

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  • Updated 5d ago


    Grid SIM Only Mobile Plan

    Valerie (email cs) and micheal. a (online chat cs) solve my issue professionally. good job from grid mobile team. my first day faulty sim card issue was triggered at late nite. this team help me get my replacement. the next morning. well done
  • Updated 1w ago


    Grid SIM Only Mobile Plan

    [Network] I ordered a sim from Grid Mobile and it was delivered promptly. My sim card, however, was not activated (after waiting for 2 hours) even though Grid claims that it will be activated within 2 hours. [Ease of porting] I contacted customer service and they advised me that my mobile service will only be activated upon port-in, which takes 1-5 working days (you are expected to wait without any mobile service) according to them. Customer service has confirmed with me that Grid does not assign a temporary number (unlike the other providers in Singapore). You will not be able to use the service on a temporary number while waiting for your number to be ported in. I believe that they are the only mobile service provider in Singapore that handles number porting in this manner. I am deeply dissatisfied with my experience so far and will not recommend porting your number over to Grid.
  • Updated 1w ago


    Grid SIM Only Mobile Plan

    Been a Grid Mobile customer since August last year and I am very happy with the services provided. Love the gridPoints too, keep up the good work, Grid Team!
  • Updated on 26 Feb 2020


    Grid SIM Only Mobile Plan

    [Network] 4/5 Network wise it was quite okay since it's using Singtel infrastructure. Only lose signal at some MRT station. [Customer Service] 2.5/5 Every thing was done through online. Website UI can be better. [Ease of porting] 3/5 Porting was easy. But notification on when the porting is done. Have to wait a day to get port in. [Mobile App] 1/5 No mobile app. Mobile website UI can be better
  • Updated on 12 Feb 2020


    Grid SIM Only Mobile Plan

    Network: So far so good, seems similar to the main Singtel line that I ported over from. Only complains so far is these few areas that probably need more work. But since its from Singtel, I doubt they can do anything about it. Areas to be improved: Sembawang Station (will drop to 3G), Canberra Station (4G but drop to 1 bar and can’t load anything), Khatib to Yio Chu Kang (This area seems to always have issue with network especially from the Yishun Gym onwards till NCS building), Bishan (on and off network even though 4G), Circle line between Buona Vista and Mary mount (4G but almost no network). Note: There’s no mentioning if they will be supporting 5G. There’s no mentioning if they are supporting multiple SIM card There’s no mentioning if they going to support eSIM in the future. Customer Support: No Comments, didn’t engage them yet. However recently there are network outage for 2 days straight near noon time. No one knows what happened until we check the Facebook page. They could have done better by sending SMS to users to inform them of the network disruption rather than waiting for users to go to their FB page to complain and the unlucky customer service personnel have to handle unhappy customers when all these could have been prevented. (Note: Their follow up action is to waive off half the month’s bill for the users. ) Ease of porting: Ported to GRID from Singtel, but SIM card only activate one day after the stipulated date of activation. Not much of a issue for me since it is only 1 day. But GRID could have hold onto their promise of activation within the stipulated timeline. APP Tracking: No app for us to use at all (for now). Essentially those who sign up with GRID since the early time until 1 FEB are blind on their data/SMS/call time usage until they finally implement this tracking function in their web portal.
Questions (1)

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Grid Mobile

Mobile Plans

Kathlyn Laiu
Kathlyn Laiu, Community Associate at Seedly
Level 6. Master
Answered 11h ago
The grid mobile is not actually contract based plans like Singtel. It is more flexible in which you pay about $24.90/month for 40 GB of data (thats really a lot more than what Singtel offers), 200mins outgoing calls and 200 SMS. If you are planning to change your mobile server, tomorrow is the last day of the offer where you can get 1 month of free subscription with no registration fees! Something interesting about grid mobile plan is that they got the gridRewards where you can earn points when you refer friends and stick with them. These points can give you rebates and cashbacks in your bills (it will automatically offset in your next month's bill) or your points can be spent at listed partner merchants (e.g. grab, chope, adidas). Grid mobile can be something to consider because if you are looking at data being your main priority in choosing a mobile plans, this plan offers a good amount of data each month.
👍 1

About Grid Mobile

Grid Mobile has a simple no-contract SIM-only plan.

For $24.90/month, you will get

  • 20GB
  • 200 mins outgoing talk time
  • 200 outgoing SMSes

Best of all, they provide free Caller ID and incoming calls. There is also free TravelRoam 1GB in Malaysia every month.

Additionally, they are also offering a free Buddy SIM with

  • 1GB
  • 25 mins outgoing talk time
  • 25 outgoing SMSes

Grid Mobile TravelRoam

If you still require more overseas data on top of the free TravelRoam 1GB Malaysia provided every month, here are the data roaming plans:

  • TravelRoam 1GB Malaysia for 7 days @ $5
  • TravelRoam 1GB Thailand for 7 days @ $5
  • TravelRoam 1GB Pack A for 30 days @ $12
  • TravelRoam 1GB Pack B for 30 days @ $18
  • TravelRoam 1GB Pack C for 30 days @ $35

Pack A: Australia, Brunei, Cambodia, Indonesia, Laos, Malaysia, New Zealand, Philippines, Thailand

Pack B: Australia, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Laos, Macau, Malaysia, Myanmar, New Zealand, Philippines, South Korea, Taiwan, Thailand and Vietnam

Pack C: Australia, Austria, Bangladesh, Belgium, Brunei, Canada, Cambodia, China, Croatia, Czech Republic, Denmark, Egypt, Fiji, Finland, France, Germany, Ghana, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Laos, Macau, Malaysia, Mexico, Mongolia, Myanmar, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Philippines, Poland, Portugal, Qatar, Russia, Saudi Arabia, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, UAE, UK, USA and Vietnam


Grid Mobile has a loyalty programme where you are able to earn points on your birthday, stay subscribed to their plans, and friend referral. The earned points can be used to offset your bill, earn cashback and snag merchant offers.