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- Posted 2w agoExtremely poor service and highly rigid management. Sim card delivery person left and I was told to pay additional $16 for delivery rescheduling. Support was unable to contact delivery person to deliver to me despite I wasted time waiting at home for deliver. The only way to get the sim card then was to pay that $16 - felt cheated. Requested for refund of $16 but rejected. Grid was okay to refund line transfer fee ($37) and rescheduling fee ($16) for me to cancel subscription. Unreasonable service and management. Please avoid.0 comments0
- Posted 3w agoCustomer service officer, Kaye was fast and efficient in resolving customer issues. She is also empathatic to customer's problem. Thumbs up!0 comments0
- Posted 3w agoI had paid and received my gridmobile simcard, however i did not read the FAQ properly before i signed up. I was using m1 PRE-paid card when i registered for gribmobile. So i had to change my m1 number to postpaid before the port out process can start but it still was unsuccessful due to my outstanding balance with m1. All that while for a few days i was communicating with gridmobile staff via email and at times voicecall. Gladys at first and then Ivan. Both were very patient with my situation and help me out however they can by explaining and suggesting. I am very pleased and thankful for their service even if i had cancelled my port out. Thank you again :)0 comments0
- Posted on 17 Aug 2019No regrets signing up with Grid! Made a mistake with my first registration but Gladys was quick to solve the issue within a day. Received my sim card a few days later and the port-in took place a couple hours later. Notice some issue with the data connection but Gladys again, handled the matter efficiently. Everything was smooth and pretty much hassle-free. Only my 2nd day using, no issue so far, will recommend!0 comments1
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| Operations | Mobile Virtual Network Operator riding on the Singtel Network, started in June 2019 |
|---|---|
| Bundles Available | SIM Only Plans (No-Contract) |
| Contract Length | No contract |
| Data Roaming | Available |
About Grid Mobile
Grid Mobile has a simple no-contract SIM-only plan.
For $24.90/month, you will get
- 20GB
- 200 mins outgoing talk time
- 200 outgoing SMSes
Best of all, they provide free Caller ID and incoming calls. There is also free TravelRoam 1GB in Malaysia every month.
Additionally, they are also offering a free Buddy SIM with
- 1GB
- 25 mins outgoing talk time
- 25 outgoing SMSes
Grid Mobile TravelRoam
If you still require more overseas data on top of the free TravelRoam 1GB Malaysia provided every month, here are the data roaming plans:
- TravelRoam 1GB Malaysia for 7 days @ $5
- TravelRoam 1GB Thailand for 7 days @ $5
- TravelRoam 1GB Pack A for 30 days @ $12
- TravelRoam 1GB Pack B for 30 days @ $18
- TravelRoam 1GB Pack C for 30 days @ $35
Pack A: Australia, Brunei, Cambodia, Indonesia, Laos, Malaysia, New Zealand, Philippines, Thailand
Pack B: Australia, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Laos, Macau, Malaysia, Myanmar, New Zealand, Philippines, South Korea, Taiwan, Thailand and Vietnam
Pack C: Australia, Austria, Bangladesh, Belgium, Brunei, Canada, Cambodia, China, Croatia, Czech Republic, Denmark, Egypt, Fiji, Finland, France, Germany, Ghana, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Laos, Macau, Malaysia, Mexico, Mongolia, Myanmar, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Philippines, Poland, Portugal, Qatar, Russia, Saudi Arabia, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, UAE, UK, USA and Vietnam
GridRewards
Grid Mobile has a loyalty programme where you are able to earn points on your birthday, stay subscribed to their plans, and friend referral. The earned points can be used to offset your bill, earn cashback and snag merchant offers.