GOMO
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Summary
Product Page Transparency
- Claimed in January 2021
Summary of GOMO by Singtel SIM-Only Plan 2024
GOMO is a simple no-contract SIM only plan that is brought to you by Singtel. GOMO is also one of the newer SIM-only mobile plan telco providers that are data-heavy and price competitive. Overall, GOMO has one of the most affordable SIM-only mobile data plans in Singapore.
Plan Features
GOMO 20GB SIM-Only Plan
- Monthly subscription cost: S$20
- Data: 20GB
- Outgoing talktime: 200 mins
- SMS: 200 SMS
- Caller ID: Free
- Additional perks: Free incoming calls
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Summary
Product Page Transparency
- Claimed in January 2021
Summary of GOMO by Singtel SIM-Only Plan 2024
GOMO is a simple no-contract SIM only plan that is brought to you by Singtel. GOMO is also one of the newer SIM-only mobile plan telco providers that are data-heavy and price competitive. Overall, GOMO has one of the most affordable SIM-only mobile data plans in Singapore.
Plan Features
GOMO 20GB SIM-Only Plan
- Monthly subscription cost: S$20
- Data: 20GB
- Outgoing talktime: 200 mins
- SMS: 200 SMS
- Caller ID: Free
- Additional perks: Free incoming calls
GOMO SIM Only Plan
GOMO SIM Only Plan
$20
RATE
20 GB
DATA
200 min
CALL TIME
200 SMS
SMS
4.3
1890 Reviews
Service Rating
Network
Customer Support
Ease of Porting
Mobile App
High to Low
Posted 10 Oct 2021
Purchased
GOMO SIM Only Plan
[Customer Service] 1) I had not received any response from your side despite spending total of 4 and half hours on the chat, but of which only 30min talking to two agents, where most of the time is due to both agent went missing halfway through the chat and only to return one hour later each time. 2) I had contacted support on 8 Oct to request for the termination of my port in request and refund of my payment due to the techinal glitch of your GOMO app where i was unable to key in the promo code. However the 1st agent went missing halfway through the chat for around an hour before returning to ask for further details and then informing me your team will update me via sms later. 3) However, i noticed that on 8 Oct night, my number had been ported despite my earlier request and still no response from your side. Thus i contacted support again as now my number had been ported which also means there is no way to contact me via sms. However the 2nd agent is of no help when i asked how GOMO is going to contact me when i dont have any line. I am reluctant to use the GOMO sim as i had already requested for the termination of port in as well as refund. He kept repeatedly asked me if i want to terminate my line after which my number will no longer be usable. He also did not respond to my queries if there is alternative method for GOMO to contact me. Then the 2nd agent also went missing from the chat for about an hour before returning to ask if i wanted to terminate my line. 4) I am extremely disappointed with how both your agents are unable to respond directly to my questions. On top of this, both went missing for an hour without informing me prior to “going missing” from the chat for around one hour and leaving me there waiting for a response. 5) Now i just wanted to be updated on my request for my refund and it seems there is no way to contact GOMO other than the chat. As for the chat support, i have totally given up hope on them. From a Very disappointed customer1
What are your thoughts?GOMO by Singtel
18 Oct 2021
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Posted 3h ago
Purchased
GOMO SIM Only Plan
Generally good connection. Enjoyed the global roaming coverage and seamless connectivity. Reliable service and will recommend.0
What are your thoughts?Posted 4h ago
Purchased
GOMO SIM Only Plan
[Customer Service] Awesome, always replies with the answer that i need and always resolved my concern promptly. These are the type of customer service that all provider should have!! Kudos!!0
What are your thoughts?Posted 5d ago
Purchased
GOMO SIM Only Plan
Had issues with the missing data after porting in for 1week. The 24/7 chat does not work. I need to contact their chat through gomo website and communicate with the human team..Jay solve my problem. Thanks.0
What are your thoughts?Posted 11d ago
Purchased
GOMO SIM Only Plan
I would like to thanks Judy the CS for her great service. I am new to GOMO and trying to activate my SIM card. After waiting for more than 4 hours the line is still not activated so Judy helps me with the activation. This is my 3rd SIM card and out of 3 I have problem with 2 SIM cards activation. GOMO may wants to make it Simple.0
What are your thoughts?Posted 25d ago
Purchased
GOMO SIM Only Plan
Experience from subscription to plan change, add-on roaming to termination was very smooth. Only thing is that I can only check the line via which my device is using (via GOMO app) even though I have subscribed to multiple lines for my family. Overall, still satisfied with the service.0
What are your thoughts?Posted 25d ago
Purchased
GOMO SIM Only Plan
I’d like to sincerely thank both Earl and Karen for their kind assistance in helping me reschedule my SIM card delivery. Your support and prompt help truly mean a lot to me — thank you again! [Customer Service]0
What are your thoughts?Posted 02 Jul 2025
Purchased
GOMO SIM Only Plan
[Customer Service] Thanks to Jhon for the support via zenmo to allow me have a smooth transition on the number porting and started my gomo journey.0
What are your thoughts?Posted 30 Jun 2025
Purchased
GOMO SIM Only Plan
John Rodzell provided the most professional and compassionate service I have ever. The whole experience was remarkable and my issues were sorted after encountering multiple challenges and John was incredibly patient and helpful!0
What are your thoughts?Posted 25 Jun 2025
Purchased
GOMO SIM Only Plan
I had a great experience with GOMO customer service, thanks to Red. He was quick to respond, clearly had understood my issue and acted on it immediately. Red was not only efficient but also very professional and friendly throughout the chat. Excellent service! Thank you Red and GOMO!0
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Types of GOMO Mobile Plans
GOMO currently has 1 standard plan:
- 20GB for S$20
Plan | Price | Perks |
|---|---|---|
20 GB | S$20 |
|
Add-ons for GOMO
GOMO Roaming Plans
- Roam Like a Local: Enjoy data at local rates in Indonesia, Philippines and Thailand from as low as S$5. Data options up to 100 GB.
- Roam More Destinations: Roaming in up to 50 countries starting from S$6/GB.
GOMO IDD & Global SMS
- From $0.05 to $0.60/min across 50 destinations
- Send Global SMS to any destinations at just S$0.15/GSMS
Is GOMO by Singtel the Best Telco for You?
What sets GOMO apart?
- No contract gives you freedom and flexibility
- Free same-day delivery
- Free incoming calls and free Caller ID
- Free registration & SIM Card
- High data allowance at affordable costs
- Backed by Singtel, SG’s widest and fastest 4G mobile network
- Lifestyle and data rewards to GOMO's customers
- Do good with your data – donate it to supported beneficiaries
- Access to the latest phones, wearables and accessories with exclusive discounts
Can I Port My Existing Number To GOMO Mobile?
Yes, you can. However, this is only available for post-paid mobile customers.
All you have to do is:
1. Ensure that your existing number is a post-paid mobile line registered under your NRIC/FIN with your telco.
2. Check that your current post-paid mobile line has no outstanding contract, payments, or suspensions.
3. Head over to GOMO's website and you'll be able to port your number over
What If I Am Using A Pre-Paid Number?
As long as you're using a Singtel prepaid number, simply head to any nearest Singtel Shop or Singtel Exclusive Retailer and you'll be able to switch over to a postpaid plan for FREE. Once you do that, you can sign up on GOMO's website.
If you are using a non-Singtel prepaid number, you won't be able to port your number over for now. If you wish to use GOMO, you can sign up for a new GOMO mobile number instead.
Contact us at [email protected] should you require any assistance or spot any inaccuracies.
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Hi Kun, we're very sorry that you've had difficulties with your porting-in process. This is not the experience we'd like you to have with us. We've highlighted this feedback to the relevant teams so that we can better our processes to ensure the best experience for our GOMO customers.