facebookGOMO Ratings Jul 2024

GOMO

  • Key Features
  • Reviews (1730)
  • Discussions (0)
  • More Details
GOMO Logo
4.4
1730 reviews
claimed
Claimed

This product is managed by GOMO.

Summary

Product Page Transparency

  • Claimed in January 2021

Summary of GOMO by Singtel SIM-Only Plan 2024

GOMO is a simple no-contract SIM only plan that is brought to you by Singtel. GOMO is also one of the newer SIM-only mobile plan telco providers that are data-heavy and price competitive. Overall, GOMO has one of the most affordable SIM-only mobile data plans in Singapore.

Plan Features 

GOMO 20GB SIM-Only Plan

  • Monthly subscription cost: S$20
  • Data: 20GB
  • Outgoing talktime: 200 mins
  • SMS: 200 SMS
  • Caller ID: Free
  • Additional perks: Free incoming calls
...see more

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Summary

Product Page Transparency

  • Claimed in January 2021

Summary of GOMO by Singtel SIM-Only Plan 2024

GOMO is a simple no-contract SIM only plan that is brought to you by Singtel. GOMO is also one of the newer SIM-only mobile plan telco providers that are data-heavy and price competitive. Overall, GOMO has one of the most affordable SIM-only mobile data plans in Singapore.

Plan Features 

GOMO 20GB SIM-Only Plan

  • Monthly subscription cost: S$20
  • Data: 20GB
  • Outgoing talktime: 200 mins
  • SMS: 200 SMS
  • Caller ID: Free
  • Additional perks: Free incoming calls
...see more

GOMO SIM Only Plan

$20
RATE
20 GB
DATA
200 min
CALL TIME
200 SMS
SMS

GOMO SIM Only Plan

$20

RATE

20 GB

DATA

200 min

CALL TIME

200 SMS

SMS

Reviews (1730)

4.4

1730 Reviews

5
1285
4
213
3
51
2
22
1
159

Service Rating

Network

4.6

Customer Support

4.3

Ease of Porting

4.6

Mobile App

4.6

      Posted 4d ago

      Purchased

      GOMO SIM Only Plan

      Well done! Easy to subscribe in just a tip of your finger. Will definitely come back to subscribe more

      0

      What are your thoughts?

      Posted 5d ago

      Purchased

      GOMO SIM Only Plan

      [Customer Service] Chat agent Karen is helpful and professional. She assisted my plan technical issue in a prompt and swiftly manner. Aside the long waiting queue time, the service experience provided by the agent is excellent. I'm happy to give compliments to good agents and motivate them in the service line career. Please keep up the good work.

      0

      What are your thoughts?

      Posted 15d ago

      Purchased

      GOMO SIM Only Plan

      [Customer Service] Is 24/7 and had a pleasant experience with Roel. One thing about the billing is that it is quite rigid as i could not terminate my line halfway through the month otherwise i will still have to pay for the entire bill cycle. Reason being the bill has been billed at the beginning of the month. Network wise, Gomo is superior over Giga and M1 when in lift. Bit Giga offers nice numbers to select from. M1 is not bad too as i have few lines with them too. Cost wise gomo line is definitely higher than M1 bespoke sim only plans, although GOMO plan has free caller id but M1 line has free weekend data. With caller id call added, it is still cheaper than gomo in terms of bundled data and free unlimited weekend data. If u need more reliable network coverage in most spots, go for GOMO/ Singtel, for you get what you paid for right?😅

      0

      What are your thoughts?

      Posted 15d ago

      Purchased

      GOMO SIM Only Plan

      First time to use GoMo as heard from my friends, while some trouble happen when I want to install it, then I chat with Stephen, who is so patiently and kindly to help me step by step to settle it, really appreciate it! Will introduce GoMo to my other friends as well!

      0

      What are your thoughts?

      Posted 19d ago

      Purchased

      GOMO SIM Only Plan

      Have used circles and giga, before porting over to gomo. I must say gomo’s connection has been the most reliable one so far

      0

      What are your thoughts?

      Posted 19d ago

      Purchased

      GOMO SIM Only Plan

      Ported from M1 to Giga. Had technical issues and some of my apps could not received SMS OTP. Giga customer services was very unresponsive. And when there is an actual person looking into my issues, the problem was resolved temporarily and I was unable to receive SME OTP for some of my apps. Again customer service was responisve after mutiple attempts. Had enough of Giga and switched to GOMO. Issues that I faced were still present. However GOMO customer service was responsive and patitently guided me to do basic troubleshooting. When it did not work, a customer service personnel from SIngtel responded to me to understand the whole situation. Steve from the team updated me the action taken and managed to resolve my issues with the technical team. The GOMO connection is far superior than M1 and slightly better than Giga. Thank you Steve from GOMO for your patience and excellent support.

      0

      What are your thoughts?

      Posted 22d ago

      Purchased

      GOMO SIM Only Plan

      Great data plan, Great network and Good customer service. Had a great time using Gomo. Highly recommended..

      0

      What are your thoughts?

      Posted 24 Jun 2024

      Purchased

      GOMO SIM Only Plan

      The contact Center resolve it smoothly … thank you Paula. I thought I can’t have same number anymore . But Paula make it happened .

      0

      What are your thoughts?

      Posted 03 Jun 2024

      Purchased

      GOMO SIM Only Plan

      Excellent and prompt support through the live Chat customer support. Like the availability of live human support Gomo officer when needed.

      0

      What are your thoughts?

      Posted 30 May 2024

      Purchased

      GOMO SIM Only Plan

      [Customer Service] Carl was helpful and responsive throughout our conversation. Assured me that he is trying his best to solve my problem. The app though have a few bugs definitely can improve.

      0

      What are your thoughts?

    Discussions (0)

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      Types of GOMO Mobile Plans

      GOMO currently has 1 standard plan:

      • 20GB for S$20

      Plan

      Price

      Perks

      20 GB

      S$20

      • 20GB + 200 mins + 200 SMSes
      • Free incoming calls & Caller ID

      Add-ons for GOMO

      GOMO Roaming Plans

      • Roam Like a Local: Enjoy data at local rates in Indonesia, Philippines and Thailand from as low as S$5. Data options up to 100 GB.
      • Roam More Destinations: Roaming in up to 50 countries starting from S$6/GB.

      GOMO IDD & Global SMS

      • From $0.05 to $0.60/min across 50 destinations
      • Send Global SMS to any destinations at just S$0.15/GSMS

      Is GOMO by Singtel the Best Telco for You?

      What sets GOMO apart?

      • No contract gives you freedom and flexibility
      • Free same-day delivery
      • Free incoming calls and free Caller ID
      • Free registration & SIM Card
      • High data allowance at affordable costs
      • Backed by Singtel, SG’s widest and fastest 4G mobile network
      • Lifestyle and data rewards to GOMO's customers
      • Do good with your data – donate it to supported beneficiaries
      • Access to the latest phones, wearables and accessories with exclusive discounts

      Can I Port My Existing Number To GOMO Mobile?

      Yes, you can. However, this is only available for post-paid mobile customers.

      All you have to do is:

      1. Ensure that your existing number is a post-paid mobile line registered under your NRIC/FIN with your telco.

      2. Check that your current post-paid mobile line has no outstanding contract, payments, or suspensions.

      3. Head over to GOMO's website and you'll be able to port your number over

      What If I Am Using A Pre-Paid Number?

      As long as you're using a Singtel prepaid number, simply head to any nearest Singtel Shop or Singtel Exclusive Retailer and you'll be able to switch over to a postpaid plan for FREE. Once you do that, you can sign up on GOMO's website.

      If you are using a non-Singtel prepaid number, you won't be able to port your number over for now. If you wish to use GOMO, you can sign up for a new GOMO mobile number instead.

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.