giga! Reviews and Comparison - Seedly
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giga!

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  • Reviews (312)
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giga!claimed

4.4
312 reviews
claimed

Claimed

This product is managed by giga!.

USER RATINGS

Network

4.5

Customer Support

4.2

Ease of Porting

4.6

Mobile App

4.6
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Plans (4)

Slide 1 of 4

  • giga! SIM Only 45 GB Plan

    $25

    RATE

    45 GB

    DATA

    1000 min

    CALL TIME

    1000 SMS

    SMS

    [EXCLUSIVE] Enjoy $10 discount off your first month's bill with promo code "SEEDLY".

    Apply Now
    More Detail

  • giga! SIM Only 40 GB Plan

    $30

    RATE

    40 GB

    DATA

    300 mins

    CALL TIME

    300 SMS

    SMS

    Apply Now
    More Detail

  • giga! SIM Only 6 GB Plan

    $10

    RATE

    6 GB

    DATA

    100 min

    CALL TIME

    100 SMS

    SMS

    Apply Now
    More Detail

  • giga! SIM Only 50 GB Plan

    $45

    RATE

    50 GB

    DATA

    1000 min

    CALL TIME

    1000 SMS

    SMS

    Apply Now
    More Detail

giga! SIM Only 45 GB Plan

$25

RATE

45 GB

DATA

1000 min

CALL TIME

1000 SMS

SMS

[EXCLUSIVE] Enjoy $10 discount off your first month's bill with promo code "SEEDLY".

Apply Now
More Detail

Details

giga! Mobile Plan Review 2020

giga! is a low-cost, data-heavy mobile plan for new-age mobile phone users who slurp up data. giga is powered by one of Singapore’s Fastest Networks. As a cherry on top, all giga plans come with Free Rollover Data and Free Incoming Calls. Their best-selling plan is the 45GB SIM Only at a affordable S$25/month.

Read More about giga!
Reviews (312)

4.4

312 Reviews

  • 5
    231
  • 4
    38
  • 3
    6
  • 2
    6
  • 1
    31

Read Review About...

Most HelpfulMost RecentLow to HighHigh to Low
  • Aaron

    Aaron

    Level 2. Rookie

    Updated 36m ago

    Purchased

    giga! SIM Only 40 GB Plan

    [Customer Service] As I have a postpaid number now, I would like to enquire more about porting-in to my current Giga plan. However, Giga has disappointed me with their non-existent customer service. I was connected to the live chat agent thrice, after typing my enquiries, the agents decided to ghost me. Such bad customer experience, won’t recommend Giga to anyone.

    0

    Post
  • Pam Peng

    Pam Peng

    Level 2. Rookie

    Updated 2d ago

    Purchased

    giga! SIM Only 6 GB Plan

    I’m very happy with my giga plan. The sim was delivered to my house very soon and porting and setting it up for use was a breeze. The network is fast and I have no problems so far. The pricing for the plans are one of the best and they frequently surprise me with pop up deals and perks too. Sometimes they even give additional data for free! The app is very user friendly with cool profile animations and shows you all your usage stats in one glance. You can easily view the pricing for all the add-ons and easily add them within seconds in the app. There is a chat for customer support within the app and I usually get a reply within seconds. Overall I highly recommend giga! for SIM only plans.

    0

    Post
  • Richie Tang

    Richie Tang

    Level 2. Rookie

    Updated 5d ago

    Purchased

    giga! SIM Only 45 GB Plan

    No words to describe except user experiences cannot make it. IMDA should review their telco process before issue license. 3 weeks no news on port-in status. Customer service is a robot keep meow meow and never reach CEO mailbox. Its a great disappointment and regretful experience.

    1

    gigaexperience
    gigaexperience

    3d ago

    Hi hi Richie Tang! Thank you for reaching out to us regarding this matter. We appreciate that you've taken the time to write your feedback. Our gigacare agent Sarah has responded to you via emails regarding the issue with your port-in. Should you require further assistance do feel free to reach out to us again via Live Chat or emails! We are glad the issue has been resolved. Cheers :) -Leera
    Post
  • P

    pat

    Level 2. Rookie

    Updated 5d ago

    Purchased

    giga! SIM Only 45 GB Plan

    Received the giga SIM card on Saturday morning. Sunday morning, the line was port over thus have to change to Giga SIM card. However, the SIM card was faulty and there was no network. informed via live chat on the giga app and they informed that they will take 72hrs or earliest 10mins to get back to me. I have also reached them via email on Sunday night, but now its Tuesday morning and no one gotten back to me. Without network and worrying about people calling and not able to call out is very very disruptive and im very very disappointed no attempt was made to contact me to change the SIM card. I never have this issue before and the customer service really have something to improve on.

    1

    gigaexperience
    gigaexperience

    3d ago

    Hi hi pat! Thank you for reaching out to us regarding this matter. Our gigacare agent has assisted you via emails to issue a new replacement SIM card for you. We are glad you are able to utilise your giga services now and we thank you for your kind patience :) -Leera
    Post
  • A

    Agnes

    Level 1. Freshie

    Updated 6d ago

    Purchased

    giga! SIM Only 6 GB Plan

    [Data] Data signal is bad, takes very long to load up 1 simple page and sometimes it just doesn’t load at all. Data seems to be using up very fast despite pages taking so long to load up. [Calls] It takes very long for the line to be connected whenever someone call me or when I call out. And the first 3 days, I can only receive calls from Starhub and home phone line, no other users from other telco(s)/service providers can reach me. I can make phone calls to anyone though. [Port Over] Porting over was smooth and easy. Smooth porting over is the only good experience I have so far. Will try for 1 month, if network is still so bad, I’ll switch to other telco/service provider.

    2

    gigaexperience
    gigaexperience

    3d ago

    Hi hi Agnes! Thank you for reaching out to us regarding this matter. Do try the following troubleshooting steps: - Ensure your APN settings is set to giga. Find out more about changing your APN settings here. - Restart your device - Try making an outgoing call - Remove your SIM, gently wipe the surface and reinsert it It is essential for you to change your APN for the best data connectivity :) -Leera
    A
    Agnes

    3d ago

    Hi Leera. I have already done so as suggested by Gino, the chatbot. My data connectivity is still slow.
    Post
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giga! Plans

1. giga! SIM Only 45 GB for $25 a month

giga! offers a contract-free SIM only plan (only $25) which comes with

  • 45GB data
  • 1000 outgoing minutes talk time
  • 1000 outgoing SMSes
  • Free Caller ID
  • Free data rollover
  • Free incoming talk time and SMSes

2. giga! 40GB for S$20 a month

  • 40GB data
  • 300 mins talk time
  • 300 SMS
  • 1st year: $20
  • 2nd year onwards: $30
  • Free Caller ID
  • Free data rollover
  • Free incoming talk time and SMSes

3. giga! 50GB for $45 a month

  • 50GB data
  • 10,000 mins talk time
  • 10,000 SMS
  • Free Caller ID
  • Free data rollover
  • Free incoming talk time and SMSes

4. giga! 6GB for $10 a month

  • 6GB data
  • 100 mins talk time
  • 100 SMS
  • Free Caller ID
  • Free data rollover
  • Free incoming talk time and SMSes

Does giga! Have Roaming Plans?

Yes, gigaROAM offers roaming for APAC region and Rest of The World (ROTW).

gigaROAM

Here's how you can activate roaming on giga!:

  • For APAC, Stack on the Jetset giga roaming pass at 1GB for $5 (valid for 5 days from time of activation)
  • Turn on 'Data Roaming' under your phone settings; no manual network selection is needed
  • Start surfing at your travel destination!
  • For ROTW, gigaRoam ROTW (Rest of the World) pass comes with 1GB at $15, valid for 15 days

Can I Port My Existing Number To giga!?

Yes. To port-in or transfer your existing number, ensure that:

  • It is an active postpaid number (prepaid numbers are not supported for now)
  • It is registered to your name with the same ID you're registering with giga
  • It is not with TPG (TPG does not support porting)
  • It is not on any contract with your current telco - this might incur early termination charges

Here's how the port-in or transfer process works:

  • When you choose to port-in/transfer your existing number from another telco to giga, a temporary giga number will first be assigned and delivered to you
  • Upon delivery of the temporary giga number, your request to port-in will be processed within the next working day
  • Once your port-in is approved, your temporary giga number will be automatically changed to your existing number

What Is Free Data Roll-Over?

Up to 25GB of unused data from your giga plan will be rolled over for another 2 renewal cycles. Take note that data from Jetset giga roaming pass and other packs will not be rolled over.

This way you'll never waste data!

Does giga! Provide Add-On data?

Simply stack on one of giga's packs:

  • Data pack: 1GB local data for $2
  • WhatsApp pack: 1GB local data for WhatsApp usage only, for $1
  • Insta 'n' FB pack: 1GB local data for Instagram and Facebook usage only, for $1