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giga!

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  • Reviews (450)
  • Questions (0)
  • More Details
4.3
450 reviews
claimed

Claimed

This product is managed by giga!.

USER RATINGS

Network

4.4

Customer Support

4.0

Ease of Porting

4.5

Mobile App

4.5
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Plans (4)

Slide 1 of 4
  • giga! SIM Only 60 GB Plan

    $25

    RATE

    60 GB

    DATA

    2000 min

    CALL TIME

    2000 SMS

    SMS

    [EXCLUSIVE] Enjoy $10 discount off your first month's bill with promo code "SEEDLY". Valid till 30 June 2021.

  • giga! SIM Only 40 GB Plan

    $20

    RATE

    40 GB

    DATA

    300 mins

    CALL TIME

    300 SMS

    SMS

  • giga! SIM Only 6 GB Plan

    $10

    RATE

    6 GB

    DATA

    500 min

    CALL TIME

    500 SMS

    SMS

  • giga! SIM Only 100 GB Plan

    $45

    RATE

    100 GB

    DATA

    10000 min

    CALL TIME

    10000 SMS

    SMS

giga! SIM Only 60 GB Plan

$25

RATE

60 GB

DATA

2000 min

CALL TIME

2000 SMS

SMS

[EXCLUSIVE] Enjoy $10 discount off your first month's bill with promo code "SEEDLY". Valid till 30 June 2021.

Details

Product Page Transparency

  • Claimed in September 2020

giga! Mobile Plan Review 2021

giga! is a low-cost, data-heavy mobile plan for new-age mobile phone users who slurp up data. giga is powered by one of Singapore’s Fastest Networks. As a cherry on top, all giga plans come with Free Rollover Data and Free Incoming Calls. Their best-selling plan is the 45GB SIM Only at a affordable S$25/month.

Read More about giga!
Reviews (450)

4.3

450 Reviews

  • 5
    313
  • 4
    65
  • 3
    13
  • 2
    8
  • 1
    51

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    Most HelpfulMost RecentLow to HighHigh to Low
      Updated 2d ago

      Purchased

      giga! SIM Only 60 GB Plan

      The network is worst, not only network everything worst even the company also, stupid company......

      1

      Brian Chong

      Brian Chong

      17h ago

      Hi David, I am Brian from the Seedly Operation Team. Thank you for leaving a review on Seedly to help our users make smarter financial decisions! However, your review has been flagged as Unsubstantial. We would appreciate it if you were able to elaborate more on the user experience on the product you had left a review for, in order to better help other users. Examples would also be a big help in helping you demonstrate your experience with the product! Don't forget to use word prompts to help you achieve this while also making your review a quality review on Seedly! Do take note that we will be removing your review in 3 working days if you fail to adhere to these community guidelines. Thanks!

      Post

      Updated 3d ago

      Purchased

      giga! SIM Only 6 GB Plan

      Have been using giga for awhile now and am generally happy with the telco. First off it is cheap, so don't expect good service. I can't find any number to call to so you will need to get your help from their live chat agents. There is also no call waiting service, i.e. when you are on the phone and another call comes in, it won't get through. And there is no VOLTE, so when you are on the phone, your data gets dropped. Other than that, the network is pretty stable and there are nice surprises every now and then like free 1gb data, free 100 min talk time etc. The add-ons are also remarkably cheap so that is a big big plus. So if you can live with the drawbacks, it is definitely a very value for money and good telco.

      0

      Post

      Updated 3d ago

      Purchased

      giga! SIM Only 6 GB Plan

      [Network] NO DATA internet connection at all even after setting up their APN and SIM card AFTER PAID FOR IT UPFRONT. [Customer Service] USELESS and always start afresh without referring to my previous complaint and email updates or follow-up emails. It has been MORE THAN 2 weeks without an effective response and solution. Frustrated and finally wrote to IMDA to complain. They will hear from IMDA soon! [Mobile App] USELESS bot reply and faq Go for MyRepublic, Circles Life, or anything that will be better than Giga

      0

      Post

      Updated 4d ago

      Purchased

      giga! SIM Only 6 GB Plan

      Giga is usually fuss-free 99% of the time. Roll over data is definitely good esp cos of WFH situation now and I don’t really need to use so much data. :) I like Giga until there are some issues which I need CS support and that’s where the nightmare starts. Cos it’s non existent and their chatbot just serves to make blood boil. I mean if really cannot resolved then just port out cos there’s no contract - thankfully so far I had no such need. Happy customer overall :)

      1

      gigaexperience

      gigaexperience

      3d ago

      Hi hi CK Thank you for taking the time to recommend the #gigaexperience. At giga we strive to provide customer satisfaction to all giga customers and ensure you receive the best service you deserve. We are extremely glad to see our giga customers enjoying our services. Have a lovely day ahead and thank you for supporting giga :) -Leera

      Post

      Updated 6d ago

      Purchased

      giga! SIM Only 40 GB Plan

      Updated Review: After signing up more lines with Giga and still experiencing terrible customer service... I am leaving with all my lines! Still no improvement. No phone number, no physical shop or office. Chatbot is useless. Social media accounts ignore customers completely. Live chat agent can only answer simple questions and then give you a Q ticket. Problem is... Your Q ticket will only get handled weeks or months later... And then they will never reply again. I recommended my friend to use Giga and she had the same bad experience with them. Despite the cheap plans... I have had enough. Previous Review: Everything is good except for the customer service. If you need help, there is practically no one you can speak to. I have tried using their chatbot a few times. Pretty useless. Cannot answer most questions. I have tried reaching out to Gigacares but it is terrible... They never reply. Last year I had a question on what the whatsapp or IG/FB data packs cover... They did not bother to reply me at all. Now, I have a referral but did not earn the Gigabucks. I sent an enquiry and gave the relevant mobile number. It's been 10 days and not a word from them either. This is by far the telco with the worst customer service I have ever met with. Everything else is good... Just pray you don't encounter any issue that requires you to speak to a non-existent customer service personnel.

      1

      gigaexperience

      gigaexperience

      3d ago

      Hi hi ZXHY! Thank you for reaching out to us regarding this matter. We do apologise for the delay in response. Do note our live agents work from 9am-6pm Mondays to Saturdays and we would be happy to assist with your queries. We appreciate your feedback on this matter and will take this into utmost consideration as we strive to improve our giga services for all giga customers - Leera

      Post

    Questions (0)
      Recent ActivityUnansweredTrending

      No Question Found.

      Seedly Exclusive Promotion

      • It's applicable for new customers and applied on the users' first month's bill only.
      • Simply enter the exclusive promotion code "SEEDLY" during checkout to enjoy $10 discount off your first month's bill for the 60GB Plan. Promotion is valid till 30 June 2021.

      giga! Plans

      1. giga! SIM Only 45 GB for $25 a month

      giga! offers a contract-free SIM only plan (only $25) which comes with

      • 45GB data
      • 1000 outgoing minutes talk time
      • 1000 outgoing SMSes
      • Free Caller ID
      • Free data rollover
      • Free incoming talk time and SMSes

      2. giga! 40GB for S$20 a month

      • 40GB data
      • 300 mins talk time
      • 300 SMS
      • 1st year: $20
      • 2nd year onwards: $30
      • Free Caller ID
      • Free data rollover
      • Free incoming talk time and SMSes

      3. giga! 50GB for $45 a month

      • 50GB data
      • 10,000 mins talk time
      • 10,000 SMS
      • Free Caller ID
      • Free data rollover
      • Free incoming talk time and SMSes

      4. giga! 6GB for $10 a month

      • 6GB data
      • 100 mins talk time
      • 100 SMS
      • Free Caller ID
      • Free data rollover
      • Free incoming talk time and SMSes

      Does giga! Have Roaming Plans?

      Yes, gigaROAM offers roaming for APAC region and Rest of The World (ROTW).

      gigaROAM

      Here's how you can activate roaming on giga!:

      • For APAC, Stack on the Jetset giga roaming pass at 1GB for $5 (valid for 5 days from time of activation)
      • Turn on 'Data Roaming' under your phone settings; no manual network selection is needed
      • Start surfing at your travel destination!
      • For ROTW, gigaRoam ROTW (Rest of the World) pass comes with 1GB at $15, valid for 15 days

      Can I Port My Existing Number To giga!?

      Yes. To port-in or transfer your existing number, ensure that:

      • It is an active postpaid number (prepaid numbers are not supported for now)
      • It is registered to your name with the same ID you're registering with giga
      • It is not with TPG (TPG does not support porting)
      • It is not on any contract with your current telco - this might incur early termination charges

      Here's how the port-in or transfer process works:

      • When you choose to port-in/transfer your existing number from another telco to giga, a temporary giga number will first be assigned and delivered to you
      • Upon delivery of the temporary giga number, your request to port-in will be processed within the next working day
      • Once your port-in is approved, your temporary giga number will be automatically changed to your existing number

      What Is Free Data Roll-Over?

      Up to 25GB of unused data from your giga plan will be rolled over for another 2 renewal cycles. Take note that data from Jetset giga roaming pass and other packs will not be rolled over.

      This way you'll never waste data!

      Does giga! Provide Add-On data?

      Simply stack on one of giga's packs:

      • Data pack: 1GB local data for $2
      • WhatsApp pack: 1GB local data for WhatsApp usage only, for $1
      • Insta 'n' FB pack: 1GB local data for Instagram and Facebook usage only, for $1

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.