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giga!

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4.4
353 reviews
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claimed

Claimed

This product is managed by giga!.

USER RATINGS

Network

4.5

Customer Support

4.2

Ease of Porting

4.6

Mobile App

4.6
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Plans (4)

Slide 1 of 4
  • giga! SIM Only 45 GB Plan

    $25

    RATE

    45 GB

    DATA

    1000 min

    CALL TIME

    1000 SMS

    SMS

    [EXCLUSIVE] Enjoy $10 discount off your first month's bill with promo code "SEEDLY". Valid till 26 January 2021.

  • giga! SIM Only 40 GB Plan

    $30

    RATE

    40 GB

    DATA

    300 mins

    CALL TIME

    300 SMS

    SMS

  • giga! SIM Only 6 GB Plan

    $10

    RATE

    6 GB

    DATA

    100 min

    CALL TIME

    100 SMS

    SMS

  • giga! SIM Only 50 GB Plan

    $45

    RATE

    50 GB

    DATA

    1000 min

    CALL TIME

    1000 SMS

    SMS

giga! SIM Only 45 GB Plan

$25

RATE

45 GB

DATA

1000 min

CALL TIME

1000 SMS

SMS

[EXCLUSIVE] Enjoy $10 discount off your first month's bill with promo code "SEEDLY". Valid till 26 January 2021.

Details

giga! Mobile Plan Review 2021

giga! is a low-cost, data-heavy mobile plan for new-age mobile phone users who slurp up data. giga is powered by one of Singapore’s Fastest Networks. As a cherry on top, all giga plans come with Free Rollover Data and Free Incoming Calls. Their best-selling plan is the 45GB SIM Only at a affordable S$25/month.

Read More about giga!
Reviews (353)

4.4

353 Reviews

  • 5
    260
  • 4
    44
  • 3
    7
  • 2
    5
  • 1
    37

Read Review About...

Most HelpfulMost RecentLow to HighHigh to Low
    Updated 4d ago

    Purchased

    giga! SIM Only 45 GB Plan

    [Customer Service] - Worst customer service team you can ever expect. I have been using Giga for a while. You will never get through the service agent. Today i have been having major issues with the network and takes ages to connect with live agent. when connected they keep asking the same question. explained the whole scenario and still don't get it. if there was no star rating, I would give that. Seriously work on the improving customer support. otherwise, people will move to other providers.

    0

    Post
    Updated 6d ago

    Purchased

    giga! SIM Only 40 GB Plan

    [Ease of porting] Port in Happened within 1 working day Moved from Singtel and not going to look back [Billing] 18$ for 40GB is best deal in town [Customer Service] You have to chat or raise request for customer care. but i understand that is the norm for all MVNO so can't single out GIGA! Their chatbot and FAQs are useful 99% of the time. [Mobile App] Gives real time data usage and payment information and can buy adds on smoothly

    0

    Post
    Updated 2w ago
    [Customer Service] Customer service is way way below expectation. Be be prepared not to get the required support for issue beyond their FAQs. There is simply no one you can relate your peculiar issues and problems. You can only use the irritating Chat Bot, Leave a message and wait for up to 72 hours for the respond. Nothing beats speaking to a Live person for urgent and peculiar issue for resolution. Although the plans are very competitive, but I believe many will not hesitate to switch out if the Customer Service/Support is not responsive to customer's issues.

    0

    Post
    Updated 2w ago

    Purchased

    giga! SIM Only 40 GB Plan

    Network: Giga actually taps on Starhub subline and so far the coverage and network connectivity for me is good. When travelling in mrt might abit of lag but overall still good. Ease of porting: Very easy to port over. There is a chatbot to find all the queries and the solutions to them. Mobile app: Very simple app to track all your usage. Love the fact that you can roll over the leftover data.

    0

    Post
  • [Network] [Customer Service] The most lousy telco ever in singapore. Totally cannot connect to their network right after 1st month! Tried to approach them via live chat, only got replies from their stupid, annoying chat bot. Wrote them so many emails, but to no avail. Next I will lodge formal complaint to case sg & police report for their dishonest business practice. Beware guys, they are just freaking scammers!!!!! Giga-tastic lousiest telco ever!!!! For those giga employees, you should be ashamed with your company. Lol.

    0

    Post
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giga! Plans

1. giga! SIM Only 45 GB for $25 a month

giga! offers a contract-free SIM only plan (only $25) which comes with

  • 45GB data
  • 1000 outgoing minutes talk time
  • 1000 outgoing SMSes
  • Free Caller ID
  • Free data rollover
  • Free incoming talk time and SMSes

2. giga! 40GB for S$20 a month

  • 40GB data
  • 300 mins talk time
  • 300 SMS
  • 1st year: $20
  • 2nd year onwards: $30
  • Free Caller ID
  • Free data rollover
  • Free incoming talk time and SMSes

3. giga! 50GB for $45 a month

  • 50GB data
  • 10,000 mins talk time
  • 10,000 SMS
  • Free Caller ID
  • Free data rollover
  • Free incoming talk time and SMSes

4. giga! 6GB for $10 a month

  • 6GB data
  • 100 mins talk time
  • 100 SMS
  • Free Caller ID
  • Free data rollover
  • Free incoming talk time and SMSes

Does giga! Have Roaming Plans?

Yes, gigaROAM offers roaming for APAC region and Rest of The World (ROTW).

gigaROAM

Here's how you can activate roaming on giga!:

  • For APAC, Stack on the Jetset giga roaming pass at 1GB for $5 (valid for 5 days from time of activation)
  • Turn on 'Data Roaming' under your phone settings; no manual network selection is needed
  • Start surfing at your travel destination!
  • For ROTW, gigaRoam ROTW (Rest of the World) pass comes with 1GB at $15, valid for 15 days

Can I Port My Existing Number To giga!?

Yes. To port-in or transfer your existing number, ensure that:

  • It is an active postpaid number (prepaid numbers are not supported for now)
  • It is registered to your name with the same ID you're registering with giga
  • It is not with TPG (TPG does not support porting)
  • It is not on any contract with your current telco - this might incur early termination charges

Here's how the port-in or transfer process works:

  • When you choose to port-in/transfer your existing number from another telco to giga, a temporary giga number will first be assigned and delivered to you
  • Upon delivery of the temporary giga number, your request to port-in will be processed within the next working day
  • Once your port-in is approved, your temporary giga number will be automatically changed to your existing number

What Is Free Data Roll-Over?

Up to 25GB of unused data from your giga plan will be rolled over for another 2 renewal cycles. Take note that data from Jetset giga roaming pass and other packs will not be rolled over.

This way you'll never waste data!

Does giga! Provide Add-On data?

Simply stack on one of giga's packs:

  • Data pack: 1GB local data for $2
  • WhatsApp pack: 1GB local data for WhatsApp usage only, for $1
  • Insta 'n' FB pack: 1GB local data for Instagram and Facebook usage only, for $1