Circles.Life Reviews and Comparison - Seedly
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Circles.Life

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  • Reviews (594)
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Mobile Plans/Circles.Life
Mobile Plans/Circles.Life
4.3
594 reviews
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This product is managed by Circles.Life.

USER RATINGS

Network

4.2

Customer Support

4.3

Ease of Porting

4.6

Mobile App

4.7
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Plans (5)

Slide 1 of 5

Circles.Life SIM Only Base Plan

$28

RATE

20 GB

DATA

100 min

CALL TIME

25 SMS

SMS

Details

Circles.Life Review 2021

Circles.Life is the first mobile virtual network operator to launch in Singapore. They are also the region's first fully digital telco which specialises in offering no-contract SIM-only mobile plans.

Circles.Life believes in giving power to the people, so you can expect their telco experience to be #1 in Singapore.

Based on reviews left by real users, Circles.Life is affordable, easy to use and port over, has a relatively fast network and a really sweet bonus data-rollover option.

However, users have also pointed out that there are some bald spots when it comes to islandwide 4G+ network coverage.

Read More about Circles.Life
Reviews (594)

4.3

594 Reviews

  • 5
    393
  • 4
    118
  • 3
    24
  • 2
    15
  • 1
    44

Read Review About...

    Most HelpfulMost RecentLow to HighHigh to Low
      Updated 5h ago

      Purchased

      Circles.Life SIM Only Base Plan

      Just signed up with circles through my companies cis program and I must say that it has been a very good experience. No issues with port-in whatsoever and the app I downloaded is very clear too. They even gave me a free month of unlimited data to try! I think my favourite part of it is that I have 3 other codes I can give to my wife and kids so they can get the exact same plan I'm on. Want to encourage the team to keep up the good work.

      0

      Post
      Updated 1d ago
      [Mobile App] The app is very frustrating to use. Keep going around in circles. Even when following the instructions offered, can’t find what I was looking for.

      1

      Circles.Life

      Circles.Life

      profile

      5h ago

      Oh no, we put a lot of effort into making our app user friendly and I'd love to help you personally find whatever feature it is you're looking for. Simply reach out to any of our agents and request to speak with Kai from Community. You don't have to face this alone buddy, I'm gonna come alongside you to figure this out ok 🤗
      Post
      Updated 1d ago

      Purchased

      Circles.Life SIM Only Base Plan

      [Customer Service] The customer service is amazing! Had an issue with my data and DM-ed Circles.Life on Instagram at 11 pm. Got an instant reply, was thoroughly impressed!

      1

      Circles.Life

      Circles.Life

      profile

      1d ago

      As the most customer obsessed telco out there, you can trust that our agents will respond to you as soon as we can be it 11pm or 4am 🙌 Thanks for the 5 stars Rachel ❤
      Post
      Updated 1d ago

      Purchased

      Circles.Life SIM Only 100 GB Plan

      [Network] It's hard to describe the feeling of power you get from having 300GB. I used to turn off my data when I'm out of the house so I don't burst my monthly data allotment but now I just stream and download shows to watch on the go. No major issues so far! [Customer Service] Agents are always super nice and friendly. They explained how the free data rollover works with my Unlimited Data add-on and I've managed to rollover my original 100GB to the cap of 300GB. [Mobile App] Really love their app too! It was nice before but they changed it shortly after I joined last year and it's even clearer now. 100% recommend anyone looking to save and get more data to join Circles :)

      1

      Circles.Life

      Circles.Life

      profile

      1d ago

      Aww thanks for the stellar recommendation Minnie 💕 I can promise you that data was just the start and you can expect that we'll continue to move and shake the industry for years to come 💪
      Post
      Updated 3d ago

      Purchased

      Circles.Life SIM Only Base Plan

      Their service used to be a lot better when they first started! I even recommended my mum and my friends to join CL. Fast forward 2 to 3 years and their service experience are no longer what it used to be! Their so-called Happiness Experts are slow to respond and are generally unhelpful! When they do respond, they ignore responding to your queries with almost standard replies and the terse, insincerity that lacks the warmth and empathy! Lethargic! I requested them to give my mum (she is 93 years old and is quite smartphone savvy) the same promo they gave me but they said 'no'! They gave her a 3-month unlimited data freebie but I told them that my mum has more than enough data. It took 2 attempts (and almost 2 weeks of clunky email communication) before they finally helped my mum! When you have a problem and need to speak to someone on the phone, you are not likely to succeed! I am a very disappointed user!

      1

      Circles.Life

      Circles.Life

      profile

      2d ago

      Please accept our most heartfelt apologies here Dennis and I completely understand your frustration from the back and forth email communication with our agents. Do consider reaching out to us via Live Chat or PM on FB Messenger where you're more likely to find instant help. With regards to upgrading your Mum to your promotion, it's often not that simple and there are a number qualifiers for users to receive specific waivers. That being said, we're not inflexible and I believe our agent Armie has set you up with a more suitable arrangement for your Mom. It's a true joy for us to see the pioneer generation interact so fondly with our brand and our Community Manager has also attempted to get in touch with you so you understand that we truly are genuine in maintaining our cordial relationship.
      Post
    Questions (0)
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      No Question Found.

      Circles.Life Mobile Plans Available

      100GB Unlimited Data with 4G Data Rollover

      • For S$38/month using your existing number, and S$48/month for a new number
      • Unlimited data
      • 100 mins talktime
      • 25 SMS
      • Free caller ID
      • No contract
      • Any leftover data which is unused gets automatically rolled over to the next month

      20GB Smart Start

      • For S$18/month using your existing number, and S$28/month for a new number
      • 20GB data
      • 100 mins talktime
      • 25 SMS
      • Free caller ID
      • No contract

      Data-Only SIM

      • S$25/month (50GB) or S$45/month (130GB)
      • 4G speeds
      • Free SIM card delivery
      • No contract
      • Any leftover data for 130GB plan which is unused gets automatically rolled over to the next month
      • Conveniently add data anytime in-app

      Circles.Life Add-Ons

      • Data Share SIM: share one data plan across 2 SIMs which you can use in tablets, mobile dongles, wifi-routers & more (+S$12/month)
      • Unlimited Data: 100GB of 4G speeds with rollover (+S$20/month)
      • Unlimited Outgoing Calls: call anyone you want 24/7 (+S$8/month)
      • Unlimited Incoming Calls: pick up any calls anytime you want (+S$2/month)
      • IDD Calls: call up to 150 mins/month across 15 countries

      Does Circles.Life Have International Roaming?

      Yes!

      Circles.Life has a few roaming add-ons

      1. Super Roam (S$12 for 3GB/month)

      • Malaysia, Thailand, Indonesia, Hong Kong and Taiwan, Australia, Bangladesh, Cambodia, Japan, Macau, Philippines, Sri Lanka, Saudi Arabia, Vietnam, and USA

      2. Roam Boost A (S$5 for 1GB)

      Valid for 7 days upon activation

      • Malaysia, Thailand, Indonesia, Hong Kong, and Taiwan

      3. Roam Boost B (S$8 for 1GB)

      Valid for 7 days upon activation

      • Australia, Bangladesh, Cambodia, Japan, Macau, Philippines, Sri Lanka, Saudi Arabia, and USA

      Is Circles.Life the Best Telco for You?

      So... what sets Circles.Life apart from the other telcos in Singapore?

      1. Zero upfront costs
      2. Prices from as low as $18/month
      3. Easy to switch from your current telco or port over your existing number
      4. Very generous promotional data plans which can give as much data as 300GB
      5. No contract to tie you down so you can switch telcos anytime
      6. Data can be rolled over to the next month (for applicable plans)
      7. Useful add-ons if you would like to customise your plans
      8. e-SIM option also available if that's what you need
      Still not sure? Take a look at our SIM-only plan price comparison to make sure you’re getting the most bang for your buck!

      Contact Circles.Life

      The great thing about being a fully digital telco is that Circles.Life can be easily contacted online!

      If you need help, you can always:

      • Schedule a video call
      • Live chat on the Circles.Life app or use the webchat service (Mon - Fri: 8am to 11pm; Sat - Sun & PH: 8am to 8pm)
      • Chat on Facebook messenger (8am to 11pm)
      • Drop them a voicemail at +65 8742 1330 and they'll call you back within 1 working day