facebookTuas Power Ratings Dec 2025

Tuas Power

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Tuas Power Logo
4.8
2057 reviews
claimed
Claimed

This product is managed by Tuas Power.

Summary

Product Page Transparency

  • Claimed in October 2020

Tuas Power Review 2024

Overall, Tuas Power consistently scores high on SeedlyReviews because users appreciate the lower rates post-switch from SP group, the convenience of utilising the same bill, as well as Tuas Power's stellar customer service.

Tuas Power offers 2 types of electricity pricing plans: Tariff and Fixed rates, for a duration of 6, 12, 24 or 36 months.

If you want convenience when it comes to bill payments, Tuas Power has bundled their bill with SP Group. So you'll get all of your utility bills in one place.

Tuas Power is for residents and businesses who wish to explore different energy retailers in light of the Open Energy Market (OEM). Tuas Power boasts reliability, simplicity and affordability as their unique selling points. Being in the power generation industry since 1995, Tuas Power is an experienced player in electricity production who is able to assure users of a reliable power supply at low costs.

...see more

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Summary

Product Page Transparency

  • Claimed in October 2020

Tuas Power Review 2024

Overall, Tuas Power consistently scores high on SeedlyReviews because users appreciate the lower rates post-switch from SP group, the convenience of utilising the same bill, as well as Tuas Power's stellar customer service.

Tuas Power offers 2 types of electricity pricing plans: Tariff and Fixed rates, for a duration of 6, 12, 24 or 36 months.

If you want convenience when it comes to bill payments, Tuas Power has bundled their bill with SP Group. So you'll get all of your utility bills in one place.

Tuas Power is for residents and businesses who wish to explore different energy retailers in light of the Open Energy Market (OEM). Tuas Power boasts reliability, simplicity and affordability as their unique selling points. Being in the power generation industry since 1995, Tuas Power is an experienced player in electricity production who is able to assure users of a reliable power supply at low costs.

...see more

Plans (6)

Slide 1 of 6

Tuas Power PowerFIX 36 Plan

Fixed rate of $0.2747/kWh

PLAN TYPE

27.47

RATE

36m

CONTRACT

Tuas Power PowerFIX 24 Plan

Fixed rate of $0.2768/kWh

PLAN TYPE

27.68

RATE

24m

CONTRACT

Tuas Power PowerFIX 12 Plan

Fixed rate of $0.2867/kWh

PLAN TYPE

28.67

RATE

12m

CONTRACT

Tuas Power PowerFIX 6 Plan

Fixed rate of $0.2700/kWh

PLAN TYPE

27.00

RATE

6m

CONTRACT

Tuas Power PowerDOT 12 Plan

3.00% off regulated tariff

PLAN TYPE

25.03

RATE

12m

CONTRACT

Tuas Power PowerDOT 24 Plan

5.00% off regulated tariff

PLAN TYPE

25.03

RATE

24m

CONTRACT

Tuas Power PowerFIX 36 Plan

Fixed rate of $0.2747/kWh

PLAN TYPE

27.47

RATE

36m

CONTRACT

Reviews (2057)

4.8

2057 Reviews

5
1767
4
247
3
29
2
5
1
9

Service Rating

Customer Support

4.8

Ease of signup

4.9

Online Portal

4.7

      Posted 1d ago

      Purchased

      Tuas Power PowerFIX 36 Plan

      I am on the auto renewal program because I am happy with Tuas Power. So far the service is reliable, no reason to switch to another service provider.

      0

      What are your thoughts?

      Posted 1d ago

      Purchased

      Tuas Power PowerFIX 24 Plan

      [Signup Process] The sign up process was seamless with no hidden costs. Definitely will recommend to friends and family

      0

      What are your thoughts?

      Posted 2d ago

      Purchased

      Tuas Power PowerFIX 24 Plan

      The transfer of electricity supply from SP group to Tuas Power done during road show at bedok central Sheng Xiong booth was simple and convenient. The explanation given by the promoter was clear and attractive, customer service is fully satisfied.

      0

      What are your thoughts?

      Posted 2d ago

      Purchased

      Tuas Power PowerFIX 36 Plan

      Easy to use and easy to recontract. No hidden chargers. Really money saving especially on day that Aircon need to be on for three bedrooms. Glad to recontract again. Worthy having Tusa power!

      0

      What are your thoughts?

      Posted 3d ago

      Purchased

      Tuas Power PowerFIX 36 Plan

      Very easy to transit into Tuas Power. Did it all in my phone. No need for calling anyone or filling in hard copy forms. Just submitted an online application.

      0

      What are your thoughts?

      Posted 3d ago

      Purchased

      Tuas Power PowerFIX 36 Plan

      I’ve been a Tuas Power customer for several years, and I’m extremely satisfied with their service! The electricity rates are consistently lower compared to other providers, making the switch from SP Group totally worthwhile. One of my favourite features is the seamless billing through SP Group — all my utility bills are bundled into one, so managing payments is quick and hassle-free. The customer service from Tuas Power is also top-notch. Any time I have queries, their support team is responsive and helpful. I recently renewed my PowerFix 36 plan, and the process was smooth with clear communication at every step. Overall, I highly recommend Tuas Power for anyone looking for reliable electricity service, competitive rates, and great customer support. Thank you, Tuas Power, for making my experience so positive!

      0

      What are your thoughts?

      Posted 4d ago

      Purchased

      Tuas Power PowerFIX 24 Plan

      So far so good. No action is required. The plan rans by itself. No follow up from user. Billing is through giro. Very satisfied with Tuas Power!

      0

      What are your thoughts?

      Posted 4d ago

      Purchased

      Tuas Power PowerFIX 36 Plan

      I have been existing customer for about 4 years and renew contract to PowerFix 36 this year Recontract is because it's convenient for me to made payment as it bill together in SP bill

      0

      What are your thoughts?

      Posted 4d ago

      Purchased

      Tuas Power PowerFIX 24 Plan

      Had been the existing customer for more than 2 years. It is easy to view the bill as it is together with SP bill and not separated like some other electricity retailers. Offer is comparable with other retailers too. Also, it offers better rebates. Customer service staff who attended my call provide great information on renewal. Do note that all plans are auto-renew but there is 30 days grace period for switching new plans. For auto-renewal, had to call or email as it cannot be done on online platform.

      0

      What are your thoughts?

      Posted 5d ago

      Purchased

      Tuas Power PowerFIX 36 Plan

      We believe in offering great value from the very first day of our subscription. While renewal rates may vary, as goodwill offers and competitive pricing at renewal for loyal customer.

      0

      What are your thoughts?

    Discussions (0)

      No Posts Found.

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      Types of Tuas Power Electricity Plans

      Tuas Power offers 1 type of standard price plan: fixed rates. And they come with a contract for a duration of 6, 12, 24, or 36 months.

      Fixed Rate Plans: These are calculated per kWh, so you can enjoy price certainty with fixed electricity rates for your entire contract period

      Plan

      Type

      Electricity Rates / Price per kWh

      PowerFIX 36

      36 months

      Fixed Rates

      27.47 cents/kWh

      PowerFIX 24
      24 months

      Fixed Rates

      27.68 cents/kWh

      PowerFIX 12
      12 months

      Fixed Rates

      28.67 cents/kWh

      PowerFIX 6
      6 months

      Fixed Rates

      27.00 cents/kWh

      Summary of Electricity Plans available with Tuas Power

      As electricity plans and prices tend to change often, do check Tuas Power's official website for the latest plans and pricing

      Benefits and Features of Tuas Power

      • Simplicity, reliability, and affordability
      • Other than having one of the largest market shares of electricity retailing, Tuas Power also has great customer service
      • Flexibility to choose your contract duration from 6, 12, 24 or 36 months according to your preferences
      • Hassle-free switch over - If you switch to Tuas Power, bill payments and your current meter are still integrated with SP. There'll be no need for extra charges or separate charges.
      • No Charges for Transmission Loss Factor
      • There will be no additional security deposits necessary if you're transferring over from SP
      • Enjoy 1% cashback on your power bills if you have a POSB Everyday Card
      • Additionally, new signups get to enjoy free selected AVIVA insurance - choose to be protected for home contents, personal accidents, or travel.

      Fees and Charges for Tuas Power

      • Late Payment Charge: 1% per month on the outstanding amount
      • Early Termination Fee: S$200
      • One-time Meter Installation for Advanced Metering Infrastructure (AMI) Meter: S$42.80 (not a compulsory installation)
      • Special Meter Reads by SP: S$21.40

      Need help choosing electricity providers? Compare Singapore's Best Electricity Retailers with Seedly's Open Electricity Market Comparison Tool

      Contact Tuas Power

      • Residential Enquiries: 68386888
      • Business Enquiries: 68385565
      • For more information, you can visit Tuas Power’s website.

      About Tuas Power

      Tuas Power is regarded as one of the top 3 power providers in Singapore. Incorporated in 1995 alongside the start of the reform of the power industry in Singapore. Today, Tuas Power is known as one of the country’s leading power generation companies and is a supplier of energy solutions, multi-utilities and environmental services.

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.

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