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Sembcorp Power

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  • Reviews (63)
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Electricity Retailers/Sembcorp Power
Electricity Retailers/Sembcorp Power
4.6
63 reviews
claimed

Claimed

This product is managed by Sembcorp Power.

USER RATINGS

Customer Support

4.5

Ease of signup

4.8

Online Portal

4.6

Plans (5)

Slide 1 of 5
  • Sembcorp Power Fixed Price 24m Plan

    Fixed rate of 25.80c/kwh

    PLAN TYPE

    25.80

    RATE

    24m

    CONTRACT

  • Sembcorp Power Fixed Price 12m Plan

    Fixed rate of 25.80c/kwh

    PLAN TYPE

    25.80

    RATE

    12m

    CONTRACT

  • Sembcorp Power Sunshine 12m Plan

    Fixed rate of 25.80c/kwh

    PLAN TYPE

    25.80

    RATE

    12m

    CONTRACT

  • Sembcorp Power Fixed Price 6m Plan

    Fixed Price of 25.80c/kWh

    PLAN TYPE

    25.80

    RATE

    6m

    CONTRACT

  • Sembcorp Power No Contract Plan

    Non Standard

    PLAN TYPE

    25.80

    RATE

    No Contract

    CONTRACT

Sembcorp Power Fixed Price 24m Plan

Fixed rate of 25.80c/kwh

PLAN TYPE

25.80

RATE

24m

CONTRACT

Details

Product Page Transparency

  • Claimed in December 2020

Sembcorp Power Review 2021

As part of the Open Electricity Market (OEM), Sembcorp Power offers 6 plans for consumers to choose from, catering to their different needs. Sembcorp offers the standard fixed-rate plans, discount off tariff plans and a non-standard no-contract plan that is based on a fixed rate plus a daily fee. Sembcorp Power boasts one of the highest discounts off tariff plans at 23.70% off the regulated tariff. Sembcorp Power also has a 100% solar power plan called the Sunshine Plan that aims to provide greener energy at just 21.30 cents per kwh.

Read More about Sembcorp Power
Reviews (63)

4.6

63 Reviews

  • 5
    46
  • 4
    14
  • 3
    0
  • 2
    1
  • 1
    2

Read Review About...

    Most HelpfulMost RecentLow to HighHigh to Low
      Posted 12d ago

      Purchased

      Sembcorp Power Fixed Price 24m Plan

      Sembcorp has first-class customer service and transparent cost; the registration process is simple and fast, and the price is high. When you encounter a problem, you can get a solution by dialing the customer service number. To give customers peace of mind and peace of mind, in the long run, we actively recommend this company as your preferred power supplier. Sembcorp will never disappoint your choice!

      1

      Rachelle Lye

      Rachelle Lye

      Edited 8d ago

      Level 14·Digital Marketing Associate at Seedly

      Hi there Jian An, thanks for leaving a review on Seedly and helping everyone make smarter financial decisions! In order for your review to be able help a wider audience within our Seedly Community, we have translated your review from Chinese to English. Please feel free to update your review if there are any inaccuracies or words lost in translation. Looking forward to seeing more of your reviews on Seedly!

      What are your thoughts?

      Reply

      Posted 14d ago

      Purchased

      Sembcorp Power Fixed Price 24m Plan

      [Customer Services] Answer to my queries fast and promptly. [Hidden Costs] No hidden cost. Stated clearly deposit is needed. [Signup Process] Sign up online is easy.

      1

      Sembcorp Power

      Sembcorp Power

      10d ago

      Hi Poh Chun,

      Thank you for your kind comments and for choosing Sembcorp Power. Happy to hear that you had a fuss-free signing up process 😊

      What are your thoughts?

      Reply

      Posted 15d ago

      Purchased

      Sembcorp Power Fixed Price 12m Plan

      [Customer Services] I am pleased with the support provided by the customer service officer over the phone. He understood my problem and was able to offer a solution to put me at ease quickly. I am thankful for their professionalism and quick response. A big shout out to Sembcorp Power!

      1

      Sembcorp Power

      Sembcorp Power

      10d ago

      Hi Lee,

      Thank you for the 5-star review. We always strive to do our best for our customers and we’re delighted that we’ve achieved that. Thank you for choosing Sembcorp Power 😊

      What are your thoughts?

      Reply

      Posted 16d ago

      Purchased

      Sembcorp Power Fixed Price 24m Plan

      Having signed up with Sembcorp since OEM launch, I am extremely pleased with their outstanding customer service and competitive rates. Having read about other people's terrible experience incurring early termination charges due to address relocation or sale of property, i am extremely grateful that Sembcorp offered to waive such fees without any hassle when I relocated, not once but twice! I find their replies over email extremely prompt, and there's no downtime time for their customer hotline. Highly recommend to everyone!

      1

      Sembcorp Power

      Sembcorp Power

      10d ago

      Hi YT,

      Thank you for your kind comments we value the trust and confidence you have in Sembcorp Power. We’re happy to hear that our customer service agents were of help to you during the relocation process and that you had fuss-free experiences 😊

      What are your thoughts?

      Reply

      Posted 16d ago

      Purchased

      Sembcorp Power Fixed Price 24m Plan

      Customer service is very helpful to reply all my enquiry for the next renewal of contract.. And also assist step by step to apply renewal contract. Thanks

      1

      Sembcorp Power

      Sembcorp Power

      10d ago

      Hello Shandy,

      Thank you for taking the time to write us a review and for choosing Sembcorp Power. We're glad to hear that our customer service agent was able to assist with your queries 😊

      What are your thoughts?

      Reply

    Discussions (0)
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      Sembcorp Electricity Plans Overview

      Plan Name and Duration

      Type

      Electricity Rates / Price per kwh

      Features

      Fixed Plan - 6 months

      Fixed

      25.80 ¢/kWh

      Complimentary Home Insurance

      Fixed Plan - 12 months

      Fixed

      25.80 ¢/kWh

      Complimentary Home Insurance

      Fixed Plan - 24 months

      Fixed

      25.80 ¢/kWh

      Complimentary Home Insurance

      Sunshine Plan - 12 months

      Fixed

      25.80 ¢/kWh

      • 100% Solar Energy
      • Complimentary Home Insurance

      No Contract Plan

      Fixed

      25.80 ¢/kWh + Daily Fee: 33c/day

      Online Sign-Up Only

      summary of sembcorp power's electricity plans rates

      Features and Benefits of Sembcorp Power

      • Sembcorp Power offers one of the cheapest discount off tariff (DOT) electricity plans with their Discount Off Tariff - 12 months plan at 23.70% off the regular tariff
      • Many types of bill rebates and promotions through multiple credit cards - UOB, Standard Chartered, OCBC, POSB, AMEX and more
      • Multiple payment options available - AXS, Giro, Credit Cards
      • Monthly e-bills accessible via email instead of physical bills saves paper
      • Manage your account, track usage, access past bills and earn referral fees through a dedicated self-service portal.

      Need help choosing an electricity provider? Compare Singapore's Best Electricity Retailers with Seedly's Open Electricity Market Comparison Tool

      FAQs for Sembcorp Power

      1. How do I switch to Sembcorp Power?

      Choose your preferred power plan, submit your details and set up a preferred payment mode.

      2. Will my electricity be disrupted when I do decide to switch?

      No, as you are switching electricity retailer and not provider.

      3. Is there a service charge?

      There will be no recurring fees for Standard Price Plans. However Non-Standard Price Plans might include recurring charges or fees throughout the contract duration.

      4. Does Sembcorp Power require a security deposit?

      Yes, dependent on your residence type. The initial security deposit ranges from $50 - $200.

      5. How will I be billed?

      Sembcorp Power provides Direct Billing. This means that you will be billed directly from Sembcorp Power. SP Group will send you a separate bill for the rest of your utilities.

      6. Do I have to change my meter if I switch to Sembcorp Power?

      Standard Price Plans do not require a meter change.

      If your plan requires a meter change, a one-time installation fee of $40/ meter will be charged by SP PowerGrid.

      Contact Sembcorp Power

      • Email: [email protected]
      • Tel: +65 6727 8833
      • Address: 30 Hill Street, #02-01, Singapore 179360
      • For more info, visit Sembcorp Power’s FAQ.

      About Sembcorp Power

      As part of the Open Electricity Market (OEM), Sembcorp Power offers a long list of plans for consumers to choose from, catering to their specific needs. Priding itself in its sustainability efforts, it has steadily grown it’s renewable energy business and has over 2,500 megawatts of wind and solar power projects across Singapore, China and India. In Singapore alone, Sembcorp boasts the largest solar power portfolio with over 125 MWp in capacity.

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.

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