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Sembcorp Power
- Overview
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Sembcorp Power Fixed Price 24m Plan
Fixed rate of 19.58c/kwh
PLAN TYPE
19.58
RATE
24m
CONTRACT
Details
Product Page Transparency
- Claimed in December 2020
Sembcorp Power Review 2021
As part of the Open Electricity Market (OEM), Sembcorp Power offers 6 plans for consumers to choose from, catering to their different needs. Sembcorp offers the standard fixed-rate plans, discount off tariff plans and a non-standard no-contract plan that is based on a fixed rate plus a daily fee. Sembcorp Power boasts one of the highest discounts off tariff plans at 23.70% off the regulated tariff. Sembcorp Power also has a 100% solar power plan called the Sunshine Plan that aims to provide greener energy at just 21.30 cents per kwh.
4.6
52 Reviews
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Read Review About...
- Posted 6d ago
Purchased
Sembcorp Power Fixed Price 24m Plan
Really like the customer service of Sembcorp power . The staffs that answers my call n the guy that call to confirm my appt as I did not look at my email are really polite n helpful . It makes the whole process of termination ( as I am shifting house ) a breeze. Subsequently I decided to sign up with them as I feel very comfortable with them . As I am lazy to read thru all the reviews for the various package , I called up n the staff patiently explained to me the various promotions using different credit cards. Personally , price n customer service is of top priority . I hated wasting 30mins just to get thru that particular telco etc . So far Sembcorp power has not disappointed me.1
Sembcorp Power
4d ago
Hi Nick, thank you for your kind comments about our power plans and for renewing your contract with us. We're glad to hear that our customer support staff was able to assist you with your concerns and provided you with excellent service.😊
Reply
- Saved a lot after changed plan to Sembcorp power. Very easy to signup. Very easy to operate in online portal. Very good Customer Support.
1
Sembcorp Power
Edited 4d ago
Hi Ryan, thank you for leaving us a review and the kind words you have about our business. We’re happy to hear that you had a fuss-free signing up process and that our customer service agent was of help to you. 😊
Reply
- 11d ago
Purchased
Sembcorp Power Fixed Price 24m Plan
I would like to acknowledge the customer service provided by Sembcorp Power especially Maria is super excellent. I want to let her know how much I appreciate the excellent service she provided last few days when I called related to my renewal of contract. Her attention to detail, great communication skills, and provide her immense input in getting the matter resolved made the experience even better than I expected. Thank you very much for her help in resolving issue for me.1
Sembcorp Power
Edited 11d ago
Hi Kharyna, thank you for taking the time to leave us a review and for your kind words towards our customer service agent. We're happy to hear that Maria has provided you with exemplary customer service and helped you out with your contract renewal process 😊
Reply
- My 2nd renewal with Sembcorp. Overall, I am very satisfied with the price, fuss free renewal and customer service.
1
Sembcorp Power
Edited 11d ago
Hi Rui Si, thank you for leaving us a review and we’re happy to hear that you had a fuss-free renewal process and that our customer service agent was of help to you 😊
Reply
- 13d ago
Purchased
Sembcorp Power Fixed Price 24m Plan
[Customer Services] The Customer service provided and quick and Simple and short in the Sign-up process. I am very impressed with the help rendered. In fact it was just a call.1
Sembcorp Power
11d ago
Hi Abdul, thank you for leaving us a review and we’re happy to hear that you had a fuss-free signing up process and that our customer service agent was of help to you. 😊
Reply
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Popular Products
Sembcorp Electricity Plans Overview
Plan Name and Duration | Type | Electricity Rates / Price per kwh | Features |
|---|---|---|---|
Fixed Plan - 6 months | Fixed | 18.05 ¢/kWh | Complimentary Home Insurance |
Fixed Plan - 12 months | Fixed | 19.55 ¢/kWh | Complimentary Home Insurance |
Fixed Plan - 24 months | Fixed | 19.58 ¢/kWh | Complimentary Home Insurance |
Sunshine Plan - 12 months | Fixed | 21.30 ¢/kWh |
|
Discount Off Tariff Plan - 12 months | Discount Off Tariff | 23.70% | Complimentary Home Insurance |
No Contract Plan | Fixed | 18.65 ¢/kWh + Daily Fee: 33c/day | Online Sign-Up Only |
summary of sembcorp power's electricity plans rates
Features and Benefits of Sembcorp Power
- Sembcorp Power offers one of the cheapest discount off tariff (DOT) electricity plans with their Discount Off Tariff - 12 months plan at 23.70% off the regular tariff
- Many types of bill rebates and promotions through multiple credit cards - UOB, Standard Chartered, OCBC, POSB, AMEX and more
- Multiple payment options available - AXS, Giro, Credit Cards
- Monthly e-bills accessible via email instead of physical bills saves paper
- Manage your account, track usage, access past bills and earn referral fees through a dedicated self-service portal.
Need help choosing an electricity provider? Compare Singapore's Best Electricity Retailers with Seedly's Open Electricity Market Comparison Tool
FAQs for Sembcorp Power
1. How do I switch to Sembcorp Power?
Choose your preferred power plan, submit your details and set up a preferred payment mode.
2. Will my electricity be disrupted when I do decide to switch?
No, as you are switching electricity retailer and not provider.
3. Is there a service charge?
There will be no recurring fees for Standard Price Plans. However Non-Standard Price Plans might include recurring charges or fees throughout the contract duration.
4. Does Sembcorp Power require a security deposit?
Yes, dependent on your residence type. The initial security deposit ranges from $50 - $200.
5. How will I be billed?
Sembcorp Power provides Direct Billing. This means that you will be billed directly from Sembcorp Power. SP Group will send you a separate bill for the rest of your utilities.
6. Do I have to change my meter if I switch to Sembcorp Power?
Standard Price Plans do not require a meter change.
If your plan requires a meter change, a one-time installation fee of $40/ meter will be charged by SP PowerGrid.
Contact Sembcorp Power
- Email: [email protected]
- Tel: +65 6727 8833
- Address: 30 Hill Street, #02-01, Singapore 179360
- For more info, visit Sembcorp Power’s FAQ.
About Sembcorp Power
As part of the Open Electricity Market (OEM), Sembcorp Power offers a long list of plans for consumers to choose from, catering to their specific needs. Priding itself in its sustainability efforts, it has steadily grown it’s renewable energy business and has over 2,500 megawatts of wind and solar power projects across Singapore, China and India. In Singapore alone, Sembcorp boasts the largest solar power portfolio with over 125 MWp in capacity.
Contact us at [email protected] should you require any assistance or spot any inaccuracies.