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Sembcorp Power

  • Overview
  • Reviews (52)
  • Discussions (0)
  • More Details
Electricity Retailers/Sembcorp Power
Electricity Retailers/Sembcorp Power
4.6
52 reviews
claimed

Claimed

This product is managed by Sembcorp Power.

USER RATINGS

Customer Support

4.4

Ease of signup

4.7

Online Portal

4.5
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Plans (6)

Slide 1 of 6
  • Sembcorp Power Fixed Price 24m Plan

    Fixed rate of 19.58c/kwh

    PLAN TYPE

    19.58

    RATE

    24m

    CONTRACT

  • Sembcorp Power Fixed Price 12m Plan

    Fixed rate of 19.55c/kwh

    PLAN TYPE

    19.55

    RATE

    12m

    CONTRACT

  • Sembcorp Power Sunshine 12m Plan

    Fixed rate of 21.30c/kwh

    PLAN TYPE

    21.30

    RATE

    12m

    CONTRACT

  • Sembcorp Power Fixed Price 6m Plan

    Fixed Price of 18.05c/kWh

    PLAN TYPE

    18.05

    RATE

    6m

    CONTRACT

  • Sembcorp Power Discount Off Tariff 12m Plan

    23.7% off regulated tariff

    PLAN TYPE

    19.09

    RATE

    12m

    CONTRACT

  • Sembcorp Power No Contract Plan

    Non Standard

    PLAN TYPE

    NA

    RATE

    No Contract

    CONTRACT

Sembcorp Power Fixed Price 24m Plan

Fixed rate of 19.58c/kwh

PLAN TYPE

19.58

RATE

24m

CONTRACT

Details

Product Page Transparency

  • Claimed in December 2020

Sembcorp Power Review 2021

As part of the Open Electricity Market (OEM), Sembcorp Power offers 6 plans for consumers to choose from, catering to their different needs. Sembcorp offers the standard fixed-rate plans, discount off tariff plans and a non-standard no-contract plan that is based on a fixed rate plus a daily fee. Sembcorp Power boasts one of the highest discounts off tariff plans at 23.70% off the regulated tariff. Sembcorp Power also has a 100% solar power plan called the Sunshine Plan that aims to provide greener energy at just 21.30 cents per kwh.

Read More about Sembcorp Power
Reviews (52)

4.6

52 Reviews

  • 5
    37
  • 4
    13
  • 3
    0
  • 2
    1
  • 1
    1

Read Review About...

    Most HelpfulMost RecentLow to HighHigh to Low
      Posted 6d ago

      Purchased

      Sembcorp Power Fixed Price 24m Plan

      Really like the customer service of Sembcorp power . The staffs that answers my call n the guy that call to confirm my appt as I did not look at my email are really polite n helpful . It makes the whole process of termination ( as I am shifting house ) a breeze. Subsequently I decided to sign up with them as I feel very comfortable with them . As I am lazy to read thru all the reviews for the various package , I called up n the staff patiently explained to me the various promotions using different credit cards. Personally , price n customer service is of top priority . I hated wasting 30mins just to get thru that particular telco etc . So far Sembcorp power has not disappointed me.

      1

      Sembcorp Power

      Sembcorp Power

      4d ago

      Hi Nick, thank you for your kind comments about our power plans and for renewing your contract with us. We're glad to hear that our customer support staff was able to assist you with your concerns and provided you with excellent service.😊

      Reply

      Posted 6d ago

      Purchased

      Sembcorp Power Fixed Price 12m Plan

      Saved a lot after changed plan to Sembcorp power. Very easy to signup. Very easy to operate in online portal. Very good Customer Support.

      1

      Sembcorp Power

      Sembcorp Power

      Edited 4d ago

      Hi Ryan, thank you for leaving us a review and the kind words you have about our business. We’re happy to hear that you had a fuss-free signing up process and that our customer service agent was of help to you. 😊

      Reply

      11d ago

      Purchased

      Sembcorp Power Fixed Price 24m Plan

      I would like to acknowledge the customer service provided by Sembcorp Power especially Maria is super excellent. I want to let her know how much I appreciate the excellent service she provided last few days when I called related to my renewal of contract. Her attention to detail, great communication skills, and provide her immense input in getting the matter resolved made the experience even better than I expected. Thank you very much for her help in resolving issue for me.

      1

      Sembcorp Power

      Sembcorp Power

      Edited 11d ago

      Hi Kharyna, thank you for taking the time to leave us a review and for your kind words towards our customer service agent. We're happy to hear that Maria has provided you with exemplary customer service and helped you out with your contract renewal process 😊

      Reply

      11d ago

      Purchased

      Sembcorp Power Fixed Price 24m Plan

      My 2nd renewal with Sembcorp. Overall, I am very satisfied with the price, fuss free renewal and customer service.

      1

      Sembcorp Power

      Sembcorp Power

      Edited 11d ago

      Hi Rui Si, thank you for leaving us a review and we’re happy to hear that you had a fuss-free renewal process and that our customer service agent was of help to you 😊

      Reply

      13d ago

      Purchased

      Sembcorp Power Fixed Price 24m Plan

      [Customer Services] The Customer service provided and quick and Simple and short in the Sign-up process. I am very impressed with the help rendered. In fact it was just a call.

      1

      Sembcorp Power

      Sembcorp Power

      11d ago

      Hi Abdul, thank you for leaving us a review and we’re happy to hear that you had a fuss-free signing up process and that our customer service agent was of help to you. 😊

      Reply

    Discussions (0)
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      Sembcorp Electricity Plans Overview

      Plan Name and Duration

      Type

      Electricity Rates / Price per kwh

      Features

      Fixed Plan - 6 months

      Fixed

      18.05 ¢/kWh

      Complimentary Home Insurance

      Fixed Plan - 12 months

      Fixed

      19.55 ¢/kWh

      Complimentary Home Insurance

      Fixed Plan - 24 months

      Fixed

      19.58 ¢/kWh

      Complimentary Home Insurance

      Sunshine Plan - 12 months

      Fixed

      21.30 ¢/kWh

      • 100% Solar Energy
      • Complimentary Home Insurance

      Discount Off Tariff Plan - 12 months

      Discount Off Tariff

      23.70%

      Complimentary Home Insurance

      No Contract Plan

      Fixed

      18.65 ¢/kWh + Daily Fee: 33c/day

      Online Sign-Up Only

      summary of sembcorp power's electricity plans rates

      Features and Benefits of Sembcorp Power

      • Sembcorp Power offers one of the cheapest discount off tariff (DOT) electricity plans with their Discount Off Tariff - 12 months plan at 23.70% off the regular tariff
      • Many types of bill rebates and promotions through multiple credit cards - UOB, Standard Chartered, OCBC, POSB, AMEX and more
      • Multiple payment options available - AXS, Giro, Credit Cards
      • Monthly e-bills accessible via email instead of physical bills saves paper
      • Manage your account, track usage, access past bills and earn referral fees through a dedicated self-service portal.

      Need help choosing an electricity provider? Compare Singapore's Best Electricity Retailers with Seedly's Open Electricity Market Comparison Tool

      FAQs for Sembcorp Power

      1. How do I switch to Sembcorp Power?

      Choose your preferred power plan, submit your details and set up a preferred payment mode.

      2. Will my electricity be disrupted when I do decide to switch?

      No, as you are switching electricity retailer and not provider.

      3. Is there a service charge?

      There will be no recurring fees for Standard Price Plans. However Non-Standard Price Plans might include recurring charges or fees throughout the contract duration.

      4. Does Sembcorp Power require a security deposit?

      Yes, dependent on your residence type. The initial security deposit ranges from $50 - $200.

      5. How will I be billed?

      Sembcorp Power provides Direct Billing. This means that you will be billed directly from Sembcorp Power. SP Group will send you a separate bill for the rest of your utilities.

      6. Do I have to change my meter if I switch to Sembcorp Power?

      Standard Price Plans do not require a meter change.

      If your plan requires a meter change, a one-time installation fee of $40/ meter will be charged by SP PowerGrid.

      Contact Sembcorp Power

      • Email: [email protected]
      • Tel: +65 6727 8833
      • Address: 30 Hill Street, #02-01, Singapore 179360
      • For more info, visit Sembcorp Power’s FAQ.

      About Sembcorp Power

      As part of the Open Electricity Market (OEM), Sembcorp Power offers a long list of plans for consumers to choose from, catering to their specific needs. Priding itself in its sustainability efforts, it has steadily grown it’s renewable energy business and has over 2,500 megawatts of wind and solar power projects across Singapore, China and India. In Singapore alone, Sembcorp boasts the largest solar power portfolio with over 125 MWp in capacity.

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.