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Tuas Power

  • Overview
  • Reviews (421)
  • Questions (0)
  • More Details
4.8
421 reviews
claimed

Claimed

This product is managed by Tuas Power.

USER RATINGS

Customer Support

4.7

Ease of signup

4.9

Online Portal

4.7
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Plans (6)

Slide 1 of 6
  • Tuas Power PowerFIX 36

    Fixed rate of 17.98c/kwh

    PLAN TYPE

    17.98

    RATE

    36m

    CONTRACT

    [EXCLUSIVE] One-time $108 bill rebate for new signups with exclusive promo code "PRSeedly21".

  • Tuas Power PowerFIX 12 Care

    Fixed Price of 17.17c/kwh

    PLAN TYPE

    17.17

    RATE

    12m

    CONTRACT

  • Tuas Power PowerFIX 24

    Fixed rate of 17.98c/kwh

    PLAN TYPE

    17.89

    RATE

    24m

    CONTRACT

    [EXCLUSIVE] One-time $88 bill rebate for new signups with exclusive promo code "PRSeedly21".

  • Tuas Power PowerFIX 18

    Fixed rate of 17.98c/kwh

    PLAN TYPE

    17.98

    RATE

    18m

    CONTRACT

    [EXCLUSIVE] One-time $58 bill rebate for new signups with exclusive promo code "PRSeedly21".

  • Tuas Power PowerDO 24

    22% off regulated tariff

    PLAN TYPE

    17.89

    RATE

    24m

    CONTRACT

    [EXCLUSIVE] One-time $20 bill rebate for new signups with exclusive promo code "PRSeedly21".

  • Tuas Power PowerDO 6

    18% off regulated tariff

    PLAN TYPE

    18.80

    RATE

    6m

    CONTRACT

Tuas Power PowerFIX 36

Fixed rate of 17.98c/kwh

PLAN TYPE

17.98

RATE

36m

CONTRACT

[EXCLUSIVE] One-time $108 bill rebate for new signups with exclusive promo code "PRSeedly21".

Details

Product Page Transparency

  • Claimed in October 2020

Tuas Power Review 2021

Tuas Power is for residents and businesses who wish to explore different energy retailers in light of the Open Energy Market (OEM). Tuas Power boasts reliability, simplicity and affordability as their unique selling points. Being in the power generation industry since 1995, Tuas Power is an experienced player in electricity production who is able to assure users of a reliable power supply at low costs.

Tuas Power offers 2 types of electricity pricing plans: Tariff and Fixed rates, for a duration of 6, 12, 18, 24 or 36 months.

If you want convenience when it comes to bill payments, Tuas Power has bundled their bill with SP Group. So you'll get all of your utility bills in one place.

Overall, Tuas Power consistently scores high on SeedlyReviews because users appreciate the lower rates post-switch from SP group, the convenience of utilising the same bill, as well as Tuas Power's stellar customer service.

Read More about Tuas Power
Reviews (421)

4.8

421 Reviews

  • 5
    369
  • 4
    46
  • 3
    1
  • 2
    1
  • 1
    4

Read Review About...

    Most HelpfulMost RecentLow to HighHigh to Low
      Updated 19h ago

      Purchased

      Tuas Power PowerFIX 36

      Had no issues with Tuas Power and I find their price reasonable. Decided to renew for another 36 months and it just just a few clicks to get it renewed.

      0

      Post

      Updated 1d ago

      Purchased

      Tuas Power PowerFIX 36

      Email was sent early for renewal, however so specific instruction if the contract will be auto renewed or any action needed from consumers. Called in the customer service to check and thankfully it was a swift and fast response from the personnel over the phone. Will be better if the email has specific instruction.

      0

      Post

      Updated 2d ago

      Purchased

      Tuas Power PowerFIX 24 Care

      I think Tuas Power customer services is very messy and not professional. In the late Jan 2021. I try to apply and submit my interest thru Singtel Tuas Power & Tuas Power official website. Singtel Tuas Power I received the auto sign up email but after another 3weeks still no any one response to my request. After that I call Tuas Power customer services and I am luck, able to get a friendly and responsible staff to help me to open an account and transfer from other retailer for my contract. I would like to thanks for your Staff.

      1

      Tuas Power

      Tuas Power

      profile

      1d ago

      Hi Juice, thank you for not giving up on us and giving us a chance to serve you better. We appreciate your feedback and will work on it for a better customer experience.

      Post

      Updated 3d ago

      Purchased

      Tuas Power PowerFIX 36

      Tuas power is the best choice that I've made. Hassle free sign up, same bill, very efficient, saved a lot! I've just renewed another 3 years with them without comparing with any other retailers. Love the pricing, as they offer the same pricing as what I've signed 18 months ago.

      0

      Post

      Updated 3d ago

      Purchased

      Tuas Power PowerFIX 24 Care

      Ever since I had chosen Tuas Power as my electricity supplier, I had savings for the past two years and had renewed my contract for the next two years to continue to join further savings and ease of mind.

      0

      Post

    Questions (0)
      Recent ActivityUnansweredTrending

      No Question Found.

      What Kind of Tuas Power Electricity Plans Are Available?

      Tuas Power offers 2 types of standard price plans: discount off regulated tariff OR fixed rates. And they come with a contract for a duration of 6, 12, 18, 24 or 36 months.

      Discount Off Regulated Tariff Plans: Enjoy guaranteed savings by always paying a discount off the current regulated tariff rates

      Fixed Rate Plans: These are calculated per kWh, so you can enjoy price certainty with fixed electricity rates for your entire contract period

      Plan

      Type

      Electricity Rates / Price per kWh

      PowerDO 6
      6 months

      Discounted Tariff

      18% off regulated tariff rates

      PowerDO 24
      24 months

      Discounted Tariff

      22% off regulated tariff rates

      PowerDO 24 Care
      24 months

      Discounted Tariff

      23.6% off regulated tariff rates

      PowerDO 12 Care
      12 months

      Discounted Tariff

      24.1% off regulated tariff rates

      PowerFIX 12 Care
      12 months

      Fixed Rates

      16.99 cents/kWh

      PowerFIX 18
      18 months

      Fixed Rates

      17.98 cents/kWh

      PowerFIX 24 Care
      24 months

      Fixed Rates

      17.63 cents/kWh

      PowerFIX 24
      24 months

      Fixed Rates

      17.98 cents/kWh

      PowerFIX 36
      36 months

      Fixed Rates

      17.98 cents/kWh

      PowerFIX 6 Care

      6 months

      Fixed Rates

      16.75 cents/kWh

      Summary of Electricity Plans available with Tuas Power

      Features of Tuas Power

      • Simplicity, reliability, and affordability
      • Other than having one of the largest market shares of electricity retailing, Tuas Power also has great customer service
      • Flexibility to choose your contract duration from 6, 12, 18, 24 or 36 months according to your preferences
      • Hassle-free switch over - If you switch to Tuas Power, bill payments and your current meter are still integrated with SP. There'll be no need for extra charges or separate charges.
      • No Charges for Transmission Loss Factor
      • There will be no additional security deposits necessary if you're transferring over from SP
      • Enjoy 1% cashback on your power bills if you have a POSB Everyday Card
      • Additionally, new signups get to enjoy free selected AVIVA insurance - choose to be protected for home contents, personal accidents, or travel.

      Other Fees and Charges

      • Late Payment Charge: 1% per month on the outstanding amount
      • Early Termination Fee: S$200
      • One-time Meter Installation for Advanced Metering Infrastructure (AMI) Meter: S$42.80 (not a compulsory installation)
      • Special Meter Reads by SP: S$21.40

      Need help choosing electricity providers? Compare Singapore's Best Electricity Retailers with Seedly's Open Electricity Market Comparison Tool

      Contact Tuas Power

      • Residential Enquiries: 68386888
      • Business Enquiries: 68385565
      • For more information, you can visit Tuas Power’s website.

      About Tuas Power

      Tuas Power is regarded as one of the top 3 power providers in Singapore. Incorporated in 1995 alongside the start of the reform of the power industry in Singapore. Today, Tuas Power is known as one of the country’s leading power generation companies and is a supplier of energy solutions, multi-utilities and environmental services.

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.