Tuas Power Reviews and Comparison - Seedly
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Tuas Power

  • Overview
  • Reviews (240)
  • Questions (0)
  • More Details
4.8
240 reviews

Unclaimed

This product has not been claimed by the company yet.

USER RATINGS

Customer Support

4.7

Ease of signup

4.9

Online Portal

4.7
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Plans (7)

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  • Tuas Power PowerFIX 36

    Fixed rate of 17.98c/kwh
    PLAN TYPE
    17.98
    RATE
    36m
    CONTRACT
    [EXCLUSIVE] One-time $100 bill rebate for new signups with exclusive promo code "PRSeedly20".
  • Tuas PowerFIX 12 Care

    Fixed Price of 16.99c/kwh
    PLAN TYPE
    16.99
    RATE
    12m
    CONTRACT
    [EXCLUSIVE] One-time $20 bill rebate for new signups with exclusive promo code "PRSeedly20".
  • Tuas PowerFIX 24 Care

    Fixed Price of 17.63c/kWh
    PLAN TYPE
    17.63
    RATE
    24m
    CONTRACT
    [EXCLUSIVE] One-time $20 bill rebate for new signups with exclusive promo code "PRSeedly20".
  • Tuas Power PowerFIX 24

    Fixed rate of 17.98c/kwh
    PLAN TYPE
    17.98
    RATE
    24m
    CONTRACT
    [EXCLUSIVE] One-time $80 bill rebate for new signups with exclusive promo code "PRSeedly20".
  • Tuas Power PowerFIX 18

    Fixed rate of 17.98c/kwh
    PLAN TYPE
    17.98
    RATE
    18m
    CONTRACT
    [EXCLUSIVE] One-time $60 bill rebate for new signups with exclusive promo code "PRSeedly20".
  • Tuas Power PowerDO 24

    22% off regulated tariff
    PLAN TYPE
    16.36
    RATE
    24m
    CONTRACT
    [EXCLUSIVE] One-time $20 bill rebate for new signups with exclusive promo code "PRSeedly20".
  • Tuas Power PowerDO 6

    18% off regulated tariff
    PLAN TYPE
    17.20
    RATE
    6m
    CONTRACT

    Tuas Power PowerFIX 36

    Fixed rate of 17.98c/kwh
    PLAN TYPE
    17.98
    RATE
    36m
    CONTRACT
    [EXCLUSIVE] One-time $100 bill rebate for new signups with exclusive promo code "PRSeedly20".

Details

Tuas Power Review 2020 Open Electricity Market

Tuas Power is for residents and businesses who wish to explore different energy retailers in light of the Open Energy Market (OEM). Tuas Power boasts reliability, simplicity and affordability as their unique selling points. Being in the power generation industry since 1995, Tuas Power is an experienced player in electricity production who is able to assure users of a reliable power supply at low costs.

Tuas Power offers 2 types of electricity pricing plans: Tariff and Fixed rates, for a duration of 6, 12, 18, 24 or 36 months.

Conveniently, for bill payments, Tuas Power has bundled their bill with Singapore Power, hence your bills will continue to be under SP Services' bills.

Additionally, New signups get free 12 months insurance (home contents, personal accident or travel insurance) from AVIVA, and Tuas Power users get to enjoy 1% cashback with if they also have a POSB Everyday Card.

Overall, Tuas Power scores a high 4.8/5 on SeedlyReviews. Our reviews say they appreciate the lower rates post-switch from SP, the convenience of utilising the same bill and meter as well as Tuas Power's customer service.

Read More about Tuas Power
Reviews (240)

4.8

240 Reviews

  • 5
    209
  • 4
    28
  • 3
    1
  • 2
    0
  • 1
    2

Read Review About...

Most HelpfulMost RecentLow to HighHigh to Low
  • Updated 8m ago

    Purchased

    Tuas Power PowerFIX 36

    I am the existing customer and my contract is due for renewal. Initially I have problem login in to their T+ portal for renewal, so I called up to the customer service and spoke to Ms Yu Ying and she clearly explained the rates of each plan. There are rebates for each different fix rates plan upon renewal too. After that I tried to login again, it was successful and the renewal process was a breeze. While browsing to their member's page, there are some benefits & perks of being their members. Keep it up, Tuas Power!
    0 comments
    0
    Post
  • Updated 15h ago

    Purchased

    Tuas Power PowerFIX 18

    TOLD YOU SO!! That's the phrase I've repeatedly been saying to those who were complaining about the spike in their utility bills after the recent circuit breaker. With Tuas Power, you have the option of submitting your own meter readings via the SP app which is very convenient thus not to be worrying about your usage being estimated. Pay for what you use. With Tuas Power same SP billing also enables me to fully utilise the increased Usave rebates given recently. With Tuas Power, I didnt encounter any issues throughout the initial contract be it power related outages or billing discrepancies. It was smooth sailing till I didnt realise it was already time for a renewal. With Tuas Power, renewal is as easy as a few clicks and an online signature and you're done for the next phase. Tuas Power has proved their worth for me to sign up for their 36 months plan next.
    0 comments
    0
    Post
  • Updated 21h ago

    Purchased

    Tuas Power PowerFIX 18

    [Customer Services] Friendly and efficient customer service. I renewed my contract for another 18 months. The contract agreement was send just 5 mins thru my email after I spoke to the customer service officer.
    0 comments
    1
    Post
  • Updated 1d ago

    Purchased

    Tuas Power PowerFIX 18

    Did a renewal with them because the service is fast and efficient. No hidden cost. The renewal process was easy, just needed to scan the QR code in their letter, choose the plan, sign and we are done!
    0 comments
    0
    Post
  • Updated 3d ago

    Purchased

    Tuas Power PowerFIX 18

    Customer service was efficient and helpful, there was no waiting at all. Just renewed my contract with tuas power over the phone and next moment I received the contract email.
    0 comments
    0
    Post
Questions (0)
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Features of Tuas Power

  • Simplicity, reliability, and affordability
  • Other than having one of the largest market shares of electricity retailing, Tuas Power also has great customer service
  • Flexibility to choose your contract duration from 6, 12, 18, 24 or 36 months according to your preferences
  • Hassle-free switch over - If you switch to Tuas Power, bill payments and your current meter are still integrated with SP. There'll be no need for extra changes or separate charges.
  • No Charges for Transmission Loss Factor
  • There will be no additional security deposits necessary if you're transferring over from SP
  • Enjoy 1% cashback on your power bills if you have a POSB Everyday Card
  • Additionally, new signups get to enjoy free selected AVIVA insurance - choose to be protected for home contents, personal accidents, or travel.

Summary of Electricity Plans available

Tuas Power offers 2 types of standard price plans: Tariff and Fixed rates, for a duration of 6, 12, 18, 24 or 36 months.

Regulated Tariff Plans: Enjoy guaranteed savings by always paying a percentage off the current regulated tariff rates

Fixed Electricity Rate: Calculated per kWh, enjoy price certainty with fixed electricity rates for your contract period.

Plan

Type

Price

PowerDO 6
6 months

Discounted Tariff

18% off regulated tariff rates

PowerDO 24
24 months

Discounted Tariff

22% off regulated tariff rates

PowerDO 24 Care
24 months

Discounted Tariff

23.6% off regulated tariff rates

PowerFIX 12 Care
12 months

Fixed Rates

16.99 cents/kWh (with GST)

PowerFIX 18
18 months

Fixed Rates

17.98 cents/kWh (with GST)

PowerFIX 24
24 months

Fixed Rates

17.98 cents/kWh (with GST)

PowerFIX 24 Care
24 months

Fixed Rates

17.63 cents/kWh (with GST)

PowerFIX 36
36 months

Fixed Rates

17.98 cents/kWh (with GST)

Summary of Electricity Plans available with Tuas Power

Other Fees and Charges:

  • Late Payment Charge: 1% per month on the outstanding amount
  • Early Termination Fee: S$200
  • One-time Meter Installation for Advanced Metering Infrastructure (AMI) Meter: S$42.80 (not a compulsory installation)
  • Special Meter Reads by SP: S$21.40
  • One- time admin fee: S$53.50

About Tuas Power

Tuas Power is regarded as one of the top 3 power providers in Singapore. Incorporated in 1995 alongside the start of the reform of the power industry in Singapore. Today, Tuas Power is known as one of the country’s leading power generation companies and is a supplier of energy solutions, multi-utilities and environmental services.

Contact Tuas Power

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