Geneco Reviews and Comparison - Seedly
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Geneco

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  • Reviews (190)
  • Questions (7)
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Geneco

4.5
190 reviews

USER RATINGS

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Customer Support

3.8

Ease of signup

4.1

Online Portal

4.2

Plans (6)

Slide 1 of 6

Details

About Geneco

Geneco is a leading electric provider powered by Seraya Energy. Priding itself upon 48 years of experience, 18 years of award-winning customer service in electricity retailing since 2001 and 19 plus years of energy expertise, the UK based company is determined to help Singaporeans find the best ways of buying electricity.

Geneco largely believes in providing sustainable energy to your homes. And thus also sustainable initiatives.

Read More about Geneco
Reviews (190)

4.5

190 Reviews

  • 5
    146
  • 4
    21
  • 3
    7
  • 2
    0
  • 1
    16

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switch geneco

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customer service

fixed plan

geneco sign

referral code

sign online

hassle free

year fixed

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  • Updated 2d ago

    Purchased

    Give Us A Try

    There is indeed savings. But the billing is a mess as U-save transfer fm SP Group is delayed by a month and you will be charged 1% for the delay. Even if u hv enough U-save u still need to make payment to avoid the 1% interest charged. Delayed U-save payment makes the billing messy. You cannot stop the U-save transfer either so u need to "scrutinise" the billing.
    0 comments
    0
  • Updated 3d ago

    Purchased

    Get It Fixed 24

    fuss free and legit company, everything was done through online with zero human interaction. Pretty awesome for an otaku like me. Saved on average 30 - 40% a month on electricity compared to Singapore Power. Sign up using OCBC 365 card for additional 3 % cash rebates !!!
    0 comments
    0
  • Updated 3d ago

    Purchased

    Get It Fixed 24

    GENECO the Best Power Company and Got the POWER that will cheer you up especially when you received your monthly billing.You will SMILE all the way to make Payment and keep on going RECOMMED your family and Friendz. Make a Right Move and CHOOSE Geneco To POWER UP your Electric need and Make you smile always. DONT WAIT.SIGN UP NOW. GENECO,thank you for making me saving almost $150 a month
    0 comments
    0
  • Updated 3d ago

    Purchased

    Give Us A Try

    During road show, i highlighted that i will be shifting house and It will falls within contract period. Geneco promoters told me no charges for change of address. Guess what. They charge 180sgd for early termination. And additional 15sgd for admin fee. Wow... They can waive off 180sgd only if u sign back with them at a higher rate. This was not said during the promotion period. Please dont do that because of getting more customers. It only tarnish geneco reputation. Im disappointed.
    0 comments
    0
  • Updated 3d ago

    Purchased

    Get It Fixed 24

    No regrets after having the fixed 2 years contract with Geneco. Really wish to continue another 2 fixed plans with Geneco for more benefits
    0 comments
    0
Questions (7)

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Geneco

Promo Codes

Electricity Retailers

Siow Nan
Siow Nan
Level 6. Master
Updated 15h ago
Apply early, save early!!!!!!!!!!!!!! - Enter 98517652 as your referral code for additional $20 savings! I have been using Geneco since the start of 2019. My take is that instead of pondering over the differences, we should just take action and you will start saving from day 1. Expecting the promos to be lesser soon and rates may start rising as electrical tariffs has just risen in July 2019. So please act fast to get the best savings. https://www.todayonline.com/singapore/electricity-tariffs-city-gas-prices-rise-july-september So, good to quickly take advantage of current fixed rate promos before their prices increase too. Current Promos: (Updated 3rd Mar 2020) Please find more details of existing promos on the Geneco website below. https://www.geneco.sg/residential/promotions/ Essentially there are 2 different promos codes now which gives the following benefits. 1. TAKE50 $50 off bill rebate. One-time off rebate on your bill. Valid for all plans except Give Us A Try plan. Applicable till 30 April 2020. Applicable for online sign-ups only. 2. ITTAKES2 Enjoy 5% recurring discount on Get It Green and Get Sunny plan. Applicable till 30 April 2020. Additional rebates: 1. Up to additional 1% Uob card rebate (for 12 months) on recurring bill with uob cards by 31st Mar 2020. 2. Get additional S$10 rebate when you SMS UTILITY space 8-digit mobile number (registered with UOB for one-time password) to 77862 to register by 31 March 2020. Limited to the first 2,000 new customers who charge their first recurring bill payment using UOB Cards by 31 May 2020. 3. Enjoy up to 1% cash rebates with no minimum spend and no cap on cash rebates when you charge your recurring electricity bills on POSB Everyday Card at Geneco. 4. Extra $20 rebates if you enter 98517652 as your referral code. Recommend to go for Option 3 and Option 4 if your bills are on average $90.. 1% rebates on 90 bucks for 12 months would be about $21.60 savings already, plus a further $20 startup rebate for you. I am using these options personally. Natural gas is going up so would recommend the fixed price offer, but decision is solely up to you. Markets are unpredictable. Trade war on the other hand causing oil prices to come down. But in Singapore, price usually increase faster than for it to come down from past experience. Better act fast! Tariffs went up! Not sure current offers will remain for how long. Sign up online is easy and hassle free. So far prices have been the better ones and no false marketing like displaying the price without gst. March 2019 deals even better at 17.78c/kwh for 2/3 year plans but has since increased to 17.98c/kwh. Would recommend fixed plan over discounts over tariff plans. Switch over now without hesitation as every day delayed is costlier than waiting to get a slightly better deal in future.
ūüĎć 6

Geneco

Savings

Electricity Retailers

Hi anon, From what I gather from my friends, the biggest culprit is the air con. Some appliances have to be left on (like the fridge), and you can always turn off your TV and computers, and charge your phones in the office before leaving, but turning on the air con will add quite a hefty sum to the bill. I don't have an air con, and save for a few nights in a year where it's really unbearably hot (I'll pull out a second fan for such nights), I am actually quite content to sleep without the air con. But if you already don't use an air con at home, then there's only so much you can reduce your bill by. If you can't sleep without it, use some kind of timer to have the air con turn itself off after a couple of hours. Usually the cooling effect is what you need to lull you to sleep and then you won't really need it any more.
ūüĎć 2

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Randy Chai
Randy Chai
Level 5. Genius
Updated on 25 Jun 2019
Hi there! If you've been following our community you would probably find that we've already covered the cheapest electricity retailer and the terms & conditions you should consider when it comes to choosing the ideal retailer. If you've yet to do so, do click on the respective links and read for your own good :) A couple of considerations beyond prices and promotions would be, services, usability and how environmentally friendly theses retailers are. So which electricity retailers are actually environmentally friendly? ! Carbon Neutral Electricity Retailers iSwitch - All of iSwitch's electricity plans are 100% green. They have this iSwitch2Green Carbon Credit Offset scheme that is applicable for both businesses and residential households. These carbon credits are issued with the aim of reducing the equivalent emission of greenhouse gases into the atmosphere. Households can use these credits to offset their use of electricity to become carbon neutral, helping you do your part for the environment! Do note that iSwitch has six electricity plans to choose from, 3 Fixed Price Plans and 3 Discount-Off-Tariff (DOT) Plan. Source: https://iswitch.com.sg/green-electricity-iswitch-online-price-plans/ Geneco - Geneco has a plan (Get It Green Plan) that produces zero carbon footprint for a one-year period. However, do note that all users can purchase carbon credits with Geneco at an additional cost of S$0.005 per kWh, which will be reflected on your monthly bill. Which represents that If your household consumes 500 kWh per month, and you have signed up with us for a 24-month fixed rate plan at S$0.1620 per kWh, your electricity bill would be S$81 per month. If you choose to purchase the carbon credits to offset your electricity consumption at a cost of S$0.005 per kWh, you would only be paying an additional S$2.50 per month. Which is not too steep of a price to pay to reduce your carbon footprint! Do note that Geneco has a total of seven electricity plans to choose from, 4 Fixed Price Plans, 1 Discount-Off-Tariff (DOT) Plan and 2 Non-Standard Fixed Price Plan. Source: https://www.geneco.sg/reduce-carbon-footprint/ Sembcorp Power - All Semcorp Power's regular plans provide carbon offset 50 kWh of electricity per month. P.S. For every successful contract sign-up with Sembcorp Power, they claim to pledge $5 to selected charities to offset their electricity bills. Wow! Solar Energy Plans/Retailers Geneco - 100% clean solar energy plan (Get Sunny) for 18 months. However, do note that your contract will be renewed under a standard 24 months Fixed Plan. View fact sheet here Sembcorp - Unique non-standard solar energy price plan (Sunshine Plan) that provides you with green energy from 7am to 7pm only and regular energy after this period. Do note that the prices vary as well. You will pay 21.40c/kWh from 7am to 7pm and 18.65c/kWh after. View fact sheet here Sunseap has three Fixed-Price Plans and three Discount off Tariff Plans that you can choose from which runs on 1%, 50% and 100% solar energy respectively View source: https://www.sunseap.com/residential/electricity-plans/ P.S. You can also check out and compare reviews of all 12 electricity retailers here: https://seedly.sg/reviews/electricity-market I hope this will help!
Answer image preview
ūüĎć 6

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Yixiong Chang
Yixiong Chang
Level 7. Grand Master
Updated on 06 Aug 2019
Imagine they are our different telco. M1, Starhub, Singtel etc. Or our Banks (DBS, UOB, OCBC, Standchart etc) offering mortgage loan. There are offering the same thing, but just different pricing terms. In short, the plans can be summarised into 2 main type. One is fixed price (imagine fixed interest rate loan), and another is variable (imagine floating rate interest based on sibor). The variable will be usually a discount( x %) off the regulated tarrif (sibor) rate that the rest of singaporeans are paying now. For actual plan comparision, see the official site. https://compare.openelectricitymarket.sg/#/home
ūüĎć 5

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Huang Shuxian
Huang Shuxian
Level 3. Wonderkid
Answered on 08 Jul 2019
It is easy to indentify, under the fact sheet there is a column stating ->Direct Billing . If it states yes then it will be seperate billing and if it states no then SP will bill you instead .
ūüĎć 3

Geneco

Electricity Retailers

Gabriel
Gabriel
Level 8. Wizard
Answered on 29 Jun 2019
Yes, you are allowed to set up a recurring bill payment via GIRO or credit/debit card. Just log in to your account via the Geneco portal and select Recurring Payment on the left! !
Answer image preview
ūüĎć 0

Geneco

No as far as I know
ūüĎć 0

Geneco's Price Match Guarantee

Geneco also offers price match guarantee, if one were to see a lower price than Geneco’s within 7 working days of sign up, Geneco will refund you the difference for that contract period. Terms and conditions apply.

FAQs

How to switch?

Choose a plan on Geneco's website, enter your details and wait for a Geneco representative to get in touch with you. Don't worry! Switching of retailers will not cause disruptions to your electricity supply.

Do I have to switch from an analogue to a AMI meter for the Get Free Sundays plan?

It is not compulsory. If an AMI meter is installed, one will be able to measure their actual consumption on a half-hourly basis, allowing actual Sundays off. If you use an analogue meter, you will be given Sunday’s off based on the daily load profile that the Energy Market Authority has developed.

How long does it take for me to switch over?

After sign up and submission of verification, Geneco will begin the verification process. The transfer process will take approximately 2 to 4 weeks upon submission of NRIC/FIN.

Are there fees for early contract termination?

Yes, there will be an early termination fee charged based on your dwelling type. Please refer to your contract for the exact amount.

Save More With Geneco Promo Codes

Want to save more on your electricity bill? Be sure to check out these Geneco Promo Codes.

Contact Geneco

Phone: 63636677

Operation Hours: Mon to Fri, 9am - 5.30pm

Fax: 63636600

Visit contact page.