Ease of signup
Geneco is a leading electric provider powered by Seraya Energy. Priding itself upon 48 years of experience, 18 years of award-winning customer service in electricity retailing since 2001 and 19 plus years of energy expertise, the UK based company is determined to help Singaporeans find the best ways of buying electricity.
Geneco largely believes in providing sustainable energy to your homes. And thus also sustainable initiatives.
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Geneco also offers price match guarantee, if one were to see a lower price than Geneco’s within 7 working days of sign up, Geneco will refund you the difference for that contract period. Terms and conditions apply.
How to switch?
Choose a plan on Geneco's website, enter your details and wait for a Geneco representative to get in touch with you. Don't worry! Switching of retailers will not cause disruptions to your electricity supply.
Do I have to switch from an analogue to a AMI meter for the Get Free Sundays plan?
It is not compulsory. If an AMI meter is installed, one will be able to measure their actual consumption on a half-hourly basis, allowing actual Sundays off. If you use an analogue meter, you will be given Sunday’s off based on the daily load profile that the Energy Market Authority has developed.
How long does it take for me to switch over?
After sign up and submission of verification, Geneco will begin the verification process. The transfer process will take approximately 2 to 4 weeks upon submission of NRIC/FIN.
Are there fees for early contract termination?
Yes, there will be an early termination fee charged based on your dwelling type. Please refer to your contract for the exact amount.
Want to save more on your electricity bill? Be sure to check out these Geneco Promo Codes.
Operation Hours: Mon to Fri, 9am - 5.30pm