Ohm Energy

Benefits and Features of Ohm

• Fuss-free energy - simple no-frills plans with simple corporate structure translates to affordable electricity plans for you
• Flexibility in choosing the duration of plans you want - from 6, 12 or 24 months - commit freely to whichever you prefer, with no lock-in duration.
• 4 types of pricing options - fixed rate, discount, wholesale, and an intriguing all-inclusive rate + small monthly fee that may be adjusted from time to time
• Ohm is partnered with Singapore Power so consumers still get the same bundled utility bills, payment options and ultimately the same power provider but at lower rates.
• Option to be more eco-friendly with their CO2 Offset option. Get to voluntarily reduce your carbon footprint by purchasing carbon offsets for your electricity consumption. These offsets are obtained through the Clean Development Mechanism of the United Nations Framework Convention on Climate Change.
• Additionally, Ohm aims to be carbon neutral - this means that as an alternative electricity retailer, Ohm takes extra steps to reduce their carbon footprint by recycling whenever they can and choosing to support initiatives that are carbon neutral to fulfill their business requirements
• SP Group acts as the billing agent for Ohm. This means that all your utilities charges are consolidated into one bill – making life much simpler for you.

Ohm Energy's Electricity Plans

How does Ohm Energy Charge?

As illustrated above, the way your electricity is charged will depend on the market rates and the additional fees monthly fee that Ohm Energy will charge for the Simply Ohm and Market Ohm plans.

Here are some fees you might want to take note of:

Third-Party Charges: Something to look out for would probably be this. While Ohm's FAQ shows a general breakdown of all the third-party charges, many of the individual costs are variables. It could fluctuate from month to month or whenever the third-parties make changes.

Alternatively, if you prefer more certainty, you can choose Ohm's all-inclusive plans - Fixed, Simply and Discount - where all third-party charges are already accounted for.

Monthly Fee: As per 14 September, the monthly fee is $10.70, but it might be adjusted.

Termination Fee: For contract plans like Fixed Ohm and Ohm Discount, the termination will incur a fee of $42.80. Non-contract plans will not be subjected to this.

The most confusing pricing plan is probably Market Ohm which charges:

1. Wholesale rates - these rates come from the Uniform Singapore Energy Price (USEP) and fluctuate every 30 min interval
2. Small monthly fee - basically like processing or custodian fees changed by Ohm which will change from time to time. Ohm will announce their upcoming changes at least 10 business days in advance
3. Third-Party Charges - All third-party charges are passed through to you and broken down in your monthly bills.

Another plan that is subject to change would be the Simply Ohm plan. The electricity rate ($/kWh) and monthly fee ($) of it may be changed by Ohm with at least 10 business days’ notice.

Smart Meter Installation: one time fee of $42.80 (inclusive of GST) for installation of the Smart Meter. For those keen on getting the most accurate meter readings, A Smart Meter measures electricity consumption every half-hourly for a more accurate daily reading.

FAQs

1. How to switch to Ohm Energy?

Simply enter your electricity usage into their online price reader, choose a Supply Start Date and a plan of your choice.

2. Will my electricity supply be cut off when I switch to Ohm Energy?

As Ohm Energy is a partner of SP Group, your electricity will not be cut off as you switch retailers.

3. Do I Need To Replace My Meter?

Meters are not required to be replaced if you decide to switch to Ohm Energy. Smart readers will be available upon request during the signup process or through their Customer Portal. There is a one time fee of $42.80 (inclusive of GST) for installation of the Smart Meter.

4. Who to contact if there is a blackout?

If your electricity lines are damaged or are experiencing a blackout you can contact SP Power Grid’s 24-Hour Electricity Service Centre at 1800-778 8888.

5. Do I need to pay a Security Deposit?

Security deposits are required with Ohm Energy.

6. How will I get my bill?

Ohm will bill you monthly for the electricity you’ve used during the last billing period. Your electricity charges will appear on the utilities bill you get from SP Group.

SP Group acts as the billing agent for Ohm. This means that all your utilities charges are consolidated into one bill – making life much simpler for you.

Contact Ohm Energy

• Email: [email protected]
• Ohm Energy’s Customer Care Line: 1800-835-6463
• For more information, you can visit Ohm Energy’s FAQ page

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