facebookOhm Energy Ratings Nov 2024

Ohm Energy

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Ohm Energy Logo
4.9
362 reviews
claimed
Claimed

This product is managed by Ohm Energy.

Summary

On 20 October 2021, Ohm Energy has ceased its operations and all current users will be ported to SP Group. Ohm Energy has stopped accepting new signups since 15 October 2021.

Product Page Transparency

  • Claimed in September 2020

Ohm Energy Review 2024

Ohm Energy is an electricity retailer, founded in 2015, which aims to offer power at a low cost through simple subscription plans.

They've also partnered with SP Group — the OG power provider in Singapore — to deliver the same, reliable power supply and bundled bill payment options. This way, everything is pretty straightforward. You'll continue to enjoy the same power and service that you're used to, at a fair(er) price and without any unnecessary complications.

If you enjoy your experience with Ohm Energy, you can even refer a friend and you'll both get to save on your electricity bill! Just share your referral code with a friend, and get them to use your code when they sign up as a new user with Ohm Energy. This way both of you will get $20 off your electricity bill. Free money, leh... why not right?

...see more

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Summary

On 20 October 2021, Ohm Energy has ceased its operations and all current users will be ported to SP Group. Ohm Energy has stopped accepting new signups since 15 October 2021.

Product Page Transparency

  • Claimed in September 2020

Ohm Energy Review 2024

Ohm Energy is an electricity retailer, founded in 2015, which aims to offer power at a low cost through simple subscription plans.

They've also partnered with SP Group — the OG power provider in Singapore — to deliver the same, reliable power supply and bundled bill payment options. This way, everything is pretty straightforward. You'll continue to enjoy the same power and service that you're used to, at a fair(er) price and without any unnecessary complications.

If you enjoy your experience with Ohm Energy, you can even refer a friend and you'll both get to save on your electricity bill! Just share your referral code with a friend, and get them to use your code when they sign up as a new user with Ohm Energy. This way both of you will get $20 off your electricity bill. Free money, leh... why not right?

...see more
Reviews (362)

4.9

362 Reviews

5
331
4
28
3
2
2
1
1
0

Service Rating

Customer Support

5.0

Ease of signup

5.0

Online Portal

4.9

      Posted 24 May 2024

      The online portal is easy and smooth to use, sign-up benefits were good, the price point is competitive. Im happy I switched to ohm energy

      0

      What are your thoughts?

      Posted 29 Sep 2021

      Purchased

      Ohm Discount 6m Plan

      One of the most reliable and quickest to respond retailers. Information always concise and details and response time is fantastic. I dont understand why most companies take about 5 business days turnaround time. By the time they get back, I cant event remember what my query way.

      1

      What are your thoughts?

      Ohm

      04 Oct 2021

      Hi Lim B, Thank you for taking time to review us. We hope that you will enjoy our stay with us!

      Posted 29 Sep 2021

      Purchased

      Fixed Ohm 6m Plan

      Have been with them since the start of the Open Electricity Market. Very fuss free as i am auto-renewed and i save over the SP Tariff

      1

      What are your thoughts?

      Ohm

      04 Oct 2021

      Hi Chong, Thank you for taking time to review us!

      Posted 28 Sep 2021

      Purchased

      Simply Ohm (No lock in) Plan

      Great advice from the service team. it was the plan that was flexible and comparatively cheaper than the other contract plans available.

      1

      What are your thoughts?

      Ohm

      04 Oct 2021

      Hi agnes, Thank you for taking time to review us!

      Posted 28 Sep 2021

      Purchased

      Ohm Discount 6m Plan

      Very good. easy to sign up. No need to think about who to switch to as long as lower than SP rate. Everything can be done online.

      1

      What are your thoughts?

      Ohm

      04 Oct 2021

      Hi Young, Thank you for taking time to review us!

      Posted 27 Sep 2021

      Purchased

      Simply Ohm (No lock in) Plan

      No lock and higher usage makes this plan suitable. No contract makes it easy for me to move house or change a price plan. thumbs up for great advice.

      1

      What are your thoughts?

      Ohm

      04 Oct 2021

      Hi Tina, Thank you for taking time to review us!

      Posted 27 Sep 2021

      Purchased

      Ohm Discount 12m Plan

      Better than regulated tariff. discount off tariff always lower than the tariff rate. Happy with the service. The response and help rendered has always been good. This has helped me to decide to go with Ohm

      1

      What are your thoughts?

      Ohm

      04 Oct 2021

      Hi Crystal, Thank you for taking time to review us!

      Posted 24 Sep 2021

      Purchased

      Fixed Ohm 6m Plan

      This is really easy to switch from SP Group. Hopefully can get some savings from changing retailers.

      1

      What are your thoughts?

      Ohm

      04 Oct 2021

      Hi Sin kin, Thank you for taking time to review us!

      Posted 24 Sep 2021

      Purchased

      Ohm Discount 12m Plan

      [Customer Services] Was with Ohm since the start. Responses have always been accurate and quick. Happy to go along with them. Not the cheapest but definitely no issues knowing that they know their stuff. [Signup Process] Quick and simple. Still wondering why half the population is still on regulated tariff.

      1

      What are your thoughts?

      Ohm

      04 Oct 2021

      Hi Belle, Thank you for trying us out. We hope you will enjoy your stay with us!

      Posted 19 Sep 2021

      Purchased

      Fixed Ohm 6m Plan

      i previously used this when they were the cheapest. at that time, they were the best for me as it had integrated billing with SP. their customer service was also very helpful and prompt. now, the rates have rocketed skyhigh and i have switched out due to this. OHM, if you are reading this, please adjust your rates competitively.

      1

      What are your thoughts?

      Ohm

      23 Sep 2021

      Hi bkbk, Thank you for your feedback and also for your taking time out to review us. We do try our best to adjust our rates according to market prices. Rest assured that our prices are competitive and we are in it for the long term.

    Discussions (0)

      No Posts Found.

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      Should I Switch to Ohm Energy?

      If you're considering switching to Ohm Energy, here are some benefits of switching:

      • Simple, no-frills plans which are affordable
      • Flexibility to choose the duration of your plan (6, 12 or 24 months) so you can even try them out for a while to see how it goes
      • Various pricing options to choose from: fixed rate, discount off regulated tariff, wholesale, and a no-contract option with a variable rate
      • Partnered with SP Group, so the way you receive your bills, make bill payments and your current power arrangements are pretty much the same — albeit at lower rates with Ohm Energy. Basically, you don't have to pay a security deposit and you pay your bills exactly the same way as you've always been doing.

      Ohm Energy's Electricity Plans Comparison

      Ohm Energy has 4 different types of electricity plans to choose from.

      The Fixed Ohm (fixed price structure) and Ohm Discount (discount off regulated tariff) are the standard electricity plans which you can find with the other electricity retailers.

      Simply Ohm is a no-contract plan which charges a rate that fluctuates from time to time and comes with a small monthly fee.

      The Market Ohm is a no-contract option which charges wholesale rates. It also comes with a small monthly fee and third-party charges.

      Ohm Electricity Plan

      Cost per kWh

      Duration

      Fixed Ohm
      • 6 months - 25.73 ¢/ kWh
      • 12 months - 25.73 ¢/ kWh
      • 24 months - 25.73 ¢/ kWh

      6, 12 or 24 months

      Ohm Discount
      • 6 months - Up to 1% off Regulated Tariff
      • 12 months - Up to 1% off Regulated Tariff

      6 or 12 months

      Simply Ohm

      From 21.94 ¢/ kWh + $10.70 monthly fee
      Rates will be adjusted from time to time, based on market supply & demand

      No contract

      Market Ohm

      Wholesale rate + $10.70 monthly fee + third-party charges

      No contract

      Need help choosing electricity providers? Compare Singapore's Best Electricity Retailers with Seedly's Open Electricity Market Comparison Tool

      Ohm Energy Review: What Should I Look Out For?

      Besides the different types of electricity plans to choose from, there are some charges and fees that you might want to take note of.

      Wholesale Rates

      With the Market Ohm plan, you'll be paying wholesale rates (aka Uniform Singapore Energy Price) which promises to be even lower than any fixed rate or DORT plans offered.

      However, it's kinda hard to get a sense of what the actual rates are because SP Group doesn't publish them readily anywhere.

      You could request for a report from SP, but it takes a while for that report to be generated and sent to you.

      Oh, and by the way, the rates fluctuate every 30 minutes so good luck trying to figure out when is the best time to buy electricity...

      Third Party Charges

      If you choose to go with the Market Ohm (wholesale rates) plan, you'll have to deal with a little something called Third Party Charges. These are charges which cover the costs of Ohm Energy operating and delivering electricity to you.

      FYI: these rates are regulated and approved by the Energy Market Authority, so it's not something which Ohm Energy decided to anyhow charge you.

      Here's an overview of some of the Third Party Charges you'll have to take note of:

      • Transmission charge (peak): 5.68 ¢/ kWh
      • Transmission charge (off-peak): 4.27 ¢/ kWh
      • Meter reading and data management: $2.33 per meter
      • EMC and PSO fees: variable
      • Allocated Regulation Price: variable

      All of these Third Party Charges are paid to either SP Group or EMC.

      Monthly Fee

      If you went with Simply Ohm or Market Ohm, you'll have to pay a monthly fee ($10.70) which changes from time to time.

      Early Termination Fee

      For contract plans like Fixed Ohm and Ohm Discount, an early termination will incur a fee of $42.80 (inclusive of GST).

      Non contract plans are not subjected to this.

      Smart Meter Installation Fee

      If you want to get an accurate meter reading, you could get a Smart Meter installed for a one-time fee of $42.80 (inclusive of GST). The Smart Meter measures electricity consumption every half-hourly for a more accurate daily reading.

      Ohm Energy FAQs

      1. How to switch to Ohm Energy?

      Simply enter your electricity usage into their online price reader, choose a Supply Start Date and a plan of your choice.

      2. Will my electricity supply be cut off when I switch to Ohm Energy?

      As Ohm Energy is a partner of SP Group, your electricity will not be cut off as you switch retailers.

      3. Do I Need To Replace My Meter?

      Meters are not required to be replaced if you decide to switch to Ohm Energy. Smart readers will be available upon request during the signup process or through their Customer Portal. There is a one time fee of $42.80 (inclusive of GST) for installation of the Smart Meter.

      4. Who to contact if there is a blackout?

      If your electricity lines are damaged or are experiencing a blackout you can contact SP Power Grid’s 24-Hour Electricity Service Centre at 1800-778 8888.

      5. Do I need to pay a Security Deposit?

      Security deposits are required BUT they are collected and retained by SP Group on Ohm Energy's behalf.

      6. How will I get my bill?

      Ohm will bill you monthly for the electricity you’ve used during the last billing period. Your electricity charges will appear on the utilities bill you get from SP Group.

      SP Group acts as the billing agent for Ohm. This means that all your utility charges are consolidated into one bill – making life much simpler for you.

      Still unsure? Compare Open Electricity Market Providers with Seedly's OEM Comparison Tool!

      Contact Ohm Energy

      • Ohm Energy’s Customer Care Line: 1800-835-6463
      • For more information, you can visit Ohm Energy’s FAQ page

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.

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