Ease of signup
Geneco Get It Fixed 24 Plan
Fixed rate of 25.50c/kwh
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Geneco is a popular electricity provider in Singapore that offers affordable and flexible plans with green energy options. They offer standard price plans - fixed and discount off tariffs, with a duration of 6 to 24 months. To ensure price competitiveness, Geneco has a price match guarantee, no transmission loss charges and no monthly fees.
It is also a great retailer for those hoping to switch to a more environmentally-conscious organisation as all their plans have a Power Eco Add-on. With this option, you can select between Carbon Credits (CC) or Renewal Energy Certificates (REC) to add on any plan you want.
Geneco genuinely believes in upholding sustainability, thus not only do they work towards powering us with green energy they also have many non-energy-related initiatives for environmental sustainability.
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Thank you for reaching out to us. We are sorry to hear of such an experience. Rest assured, the customer experience team is working hard to make sure that all customers are attended to.
Account Closure Fee is charged on behalf of SP Group.
And if the reason of early termination is due to relocation, please kindly write to [email protected] with relevant documentation and the team will advise and assist you further.
Have a pleasant day ahead and stay safe.
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Get It Fixed 24
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Geneco also offers a price match guarantee, if one were to see a lower price than Geneco’s within 7 working days of sign up, Geneco will refund you the difference for that contract period. Terms and conditions apply.
1. How to switch to Geneco?
Choose a plan on Geneco's website, enter your details and wait for a Geneco representative to get in touch with you. Don't worry! Switching of retailers will not cause disruptions to your electricity supply.
2. Do I have to switch from an analogue to a AMI meter for the Get Free Sundays plan?
It is not compulsory. If an AMI meter is installed, one will be able to measure their actual consumption on a half-hourly basis, allowing actual Sundays off. If you use an analogue meter, you will be given Sunday’s off based on the daily load profile that the Energy Market Authority has developed.
3 . How long does it take for me to switch over?
After sign up and submission of verification, Geneco will begin the verification process. The transfer process will take approximately 2 to 4 weeks upon submission of NRIC/FIN.
4. Are there fees for early contract termination?
Yes, there will be an early termination fee charged based on your dwelling type. Please refer to your contract for the exact amount.
Geneco is a leading electric provider powered by Seraya Energy. Priding itself upon 48 years of experience, 18 years of award-winning customer service in electricity retailing since 2001 and 19 plus years of energy expertise, the UK based company is determined to help Singaporeans find the best ways of buying electricity. Geneco largely believes in providing sustainable energy to your homes. And thus also sustainable initiatives.
Contact us at [email protected] should you require any assistance or spot any inaccuracies.