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Geneco

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  • Reviews (308)
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4.3
308 reviews
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This product is managed by Geneco.

USER RATINGS

Customer Support

3.9

Ease of signup

4.3

Online Portal

4.1

Plans (3)

Slide 1 of 3

Geneco Get It Fixed 24 Plan

Fixed rate of 21.50c/kwh

PLAN TYPE

21.50

RATE

24m

CONTRACT

Details

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  • Claimed in October 2020
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Geneco Electricity Market Review 2021

Geneco is a popular electricity provider in Singapore that offers affordable and flexible plans with green energy options. They offer standard price plans - fixed and discount off tariffs, with a duration of 6 to 24 months. To ensure price competitiveness, Geneco has a price match guarantee, no transmission loss charges and no monthly fees.

It is also a great retailer for those hoping to switch to a more environmentally-conscious organisation as all their plans have a Power Eco Add-on. With this option, you can select between Carbon Credits (CC) or Renewal Energy Certificates (REC) to add on any plan you want.

Geneco genuinely believes in upholding sustainability, thus not only do they work towards powering us with green energy they also have many non-energy-related initiatives for environmental sustainability.

Read More about Geneco
Reviews (308)

4.3

308 Reviews

  • 5
    220
  • 4
    36
  • 3
    9
  • 2
    4
  • 1
    39

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    pinned

    Pinned by Geneco

      30 May 2021

      Purchased

      Geneco Get It Fixed 24 Plan

      We recently renewed our contract for the 2nd time. The sign-up which we did 2yrs ago was pretty seamless, staff communicated well. So far we have had no issue with checking our bills online. Rates are pretty competitive too.

      0

      Reply

      Posted 2d ago

      Purchased

      Geneco Get It Fixed 24 Plan

      i'm Lucky to sign up Geneco before the price have when up on July. Now my electricity bill is cheaper now. It is also easier to check my bill because every month, Geneco will send me email. I used to have issues tracking my SP bills and always end up paying late charges. Overall, I’m satisfied and happy!

      0

      Reply

      Posted 4d ago

      Purchased

      Geneco Get It Fixed 12 Plan

      [Signup Process] Simple, no time lag and user friendly app! Website has sufficient information, yet does not confuse the consumer.

      0

      Reply

      Posted 5d ago

      Purchased

      Geneco Get It Fixed 24 Plan

      This is my 2nd contract with Geneco and is one of the cheapest among other service provider. Safe and reliable, thumb-up!

      0

      Reply

      Posted 5d ago

      Purchased

      Geneco Get It Fixed 24 Plan

      [Signup Process] It a breeze signing up with Geneco. Fast activation and reliable service. Attractive sign up cash rebates as well.

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      Reply

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      Geneco Electricity Plans

      Plan name

      Plan type

      Duration

      Electricity Rates / Price per kwh (incl. GST)

      Benefits

      Get It Fixed 24

      Fixed rate

      24 months

      21.50 ¢/kwh

      • No transmission loss charges, No monthly fees

      Get It Fixed 12

      Fixed rate

      12 months

      21.50 ¢/kwh

      • No transmission loss charges, No monthly fees

      Give Us a Try

      Fixed rate

      6 months

      19.08 ¢/kwh

      • No transmission loss charges, No monthly fees
      Summary of Geneco's electricity plans, rates and prices

      Features and Benefits of Geneco

      • Overall, Geneco has one of the most competitive prices for fixed rates electricity plans. Their 6 months plan, the Give Us a Try, is at a low 19.08¢/kWh, and their Get It Fixed 24 is the cheapest 24 months fixed-rate plan in Singapore's electricity retailers OEM.
      • Select between Carbon Credits (CC) or Renewal Energy Certificates (REC) to add on any plan you want.
      • No transmission loss charges for all plans.
      • No monthly fees necessary for the majority of the plans (excluding Get It Green, and Get Sunny) .
      • Get a 1% cash rebate for POSB Everyday Card holders.

      Geneco's Price Match Guarantee

      Geneco also offers a price match guarantee, if one were to see a lower price than Geneco’s within 7 working days of sign up, Geneco will refund you the difference for that contract period. Terms and conditions apply.

      Need help choosing an electricity provider? Compare Singapore's Best Electricity Retailers with Seedly's Open Electricity Market Comparison Tool

      Fees and Charges for Geneco

      • One-time Registration fee: None
      • Security Deposit: Chargeable
      • Late Payment Charge: 1% interest on the outstanding balance from the previous month
      • Early Termination Fee: $60 - $720. The early termination fees charged by Geneco is a one-time fee corresponding to the consumer’s dwelling type.

      FAQs for Geneco

      1. How to switch to Geneco?

      Choose a plan on Geneco's website, enter your details and wait for a Geneco representative to get in touch with you. Don't worry! Switching of retailers will not cause disruptions to your electricity supply.

      2. Do I have to switch from an analogue to a AMI meter for the Get Free Sundays plan?

      It is not compulsory. If an AMI meter is installed, one will be able to measure their actual consumption on a half-hourly basis, allowing actual Sundays off. If you use an analogue meter, you will be given Sunday’s off based on the daily load profile that the Energy Market Authority has developed.

      3 . How long does it take for me to switch over?

      After sign up and submission of verification, Geneco will begin the verification process. The transfer process will take approximately 2 to 4 weeks upon submission of NRIC/FIN.

      4. Are there fees for early contract termination?

      Yes, there will be an early termination fee charged based on your dwelling type. Please refer to your contract for the exact amount.

      Contact Geneco

      • Phone: 63636677
      • Operation Hours: Mon to Fri, 9am - 5.30pm
      • Address: 450 Alexandra Road., #01-01, Singapore 119960

      About Geneco

      Geneco is a leading electric provider powered by Seraya Energy. Priding itself upon 48 years of experience, 18 years of award-winning customer service in electricity retailing since 2001 and 19 plus years of energy expertise, the UK based company is determined to help Singaporeans find the best ways of buying electricity. Geneco largely believes in providing sustainable energy to your homes. And thus also sustainable initiatives.

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.