AMEX KrisFlyer Ascend Card

AMEX KrisFlyer Ascend Card

3.5
(4)
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Ratings Breakdown (4)

3.5
  • 5
    1
  • 4
    0
  • 3
    3
  • 2
    0
  • 1
    0
Card NameAMEX KrisFlyer Ascend Card
Local Miles RateS$1 = 1.2 Miles
Special Miles RateOverseas: S$1 = 2 Miles Grab Rides: S$1 = 3 Miles
HighlightsLarge payments (eg wedding, renovation)
More about AMEX KrisFlyer Ascend Card
Reviews (4)
Q&A (1)
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  • Kenneth Chan
    Kenneth Chan
    14 Reviews, 80 Upvotes
    Reviewed on 04 Jun 2018
    Not the best mpd out there but AMEX customer service was excellent. I have had an issue when I tried to redeem the free Hilton Hotel plus to add on an additional night that I could not resolve the issue with Hilton directly as their hotline is not in sync with their hotel reception. I was really frustrated that despite paying for an additional night, I cannot be guaranteed with the same room! Eventually, I email AMEX and they got it settled for me within 24 hours. I'm keeping this card (or another AMEX for that matter) for good because holding on to an AMEX is really not about the annual fees or mpd (they are pretty bad at both), but the unparalleled customer service that they are willing to go out and assist the customer till they are satisfied.
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  • Chan Zui Mao Mao
    Chan Zui Mao Mao
    10 Reviews, 22 Upvotes
    Reviewed on 02 Jun 2018
    Had this card 2 years back when I first started my miles journey. Back then the signup promo was much better too, ~40,000 miles for $10,000 spend with hotel stay, etc. I never used the card after I fulfilled the conditions for the signup promo and eventually cancelled the card after a year. The signup promo got worst over the years and it is still not the general spending card one would use. The best part is miles are automatically transferred to the KrisFlyer account, there is no need to pay additional fees to transfer.
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  • HC Tang
    HC Tang
    18 Reviews, 808 Upvotes
    Reviewed on 27 May 2018
    Pros 1) Good if you haven't hold any Amex Acend or Krisflyer card before to get the first join miles (if you hold any amex miles card before and receive any miles as welcome gift, then they will not give this points anymore) 2) Good sign up gifts (S$150 CapitaVoucher Welcome Offer) 3) I use the 4 complimentary access each year to any participating SATS Premier Lounge in Singapore and Plaza Premium Lounge around the world to bring family and friends to go enjoy before flights per year. 4) Try to use SQ for biz and personal travel then once get Gold class, can also bring 2 guest and use together with this 4 voucher to lounge access. 5) Used to be another group now change to Complimentary night stay each year at one of over 110 Hilton Properties in Asia Pacific. Again limited choice and have to beware and T&C , peak period not available etc). Cons: They make customer pay annual fee the moment customer receive the card and annual fees [$337.05] very high :( Good only if you always take SQ flights but other miles card give better deals.
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  • Jeff Yeo
    Jeff Yeo
    15 Reviews, 359 Upvotes
    Reviewed on 27 May 2018
    I had this card for a long while. The good thing is that AMEX have been waiving my annual fees and that’s why I still have the card Pros 1) Awesome customer service officers that are friendly and will do their best to help you. Follow ups are prompt as well 2) direct credit of miles to your Krisflyer account 3) Many small promos every few months 4) good sign up promo 5) no min spending 6) Concert lovers will love this one for the priority Amex provides to buy tickets Cons 1) high annual fees 2) low earn rate for miles Overall an ok card to hold on too. Good if you are a loyal Krisflyer fan that take SQ flights often. If you don’t take SQ flights often the small promo and tie up with vendors like Grab and some shopping places will help rack up some miles
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