CMLink
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Summary
Product Page Transparency
- Claimed in December 2021
CMLink SIM Only Review 2024
CMLink is a Mobile Network Virtual Operator (MNVO) in Singapore. The telco is backed by China Mobile International, a wholly owned subsidiary of China Mobile Limited.
Most of the plans offered provide cross-border perks like data which can be used in China and Hong Kong for no additional fees. You even get international calls to 6 destinations, including local SMS and data which can be shared across Singapore, Mainland China, and Hong Kong. There is also an add-on which allows users to automatically forward calls and SMS from your existing China Mobile mainland number and/or China Mobile Hong Kong number to your CMLink Singapore number.
So overall, CMLink is largely tailored for Chinese National working, studying, and living in Singapore. Or if you're a business traveller who flies frequently to mainland China and Hong Kong.
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Summary
Product Page Transparency
- Claimed in December 2021
CMLink SIM Only Review 2024
CMLink is a Mobile Network Virtual Operator (MNVO) in Singapore. The telco is backed by China Mobile International, a wholly owned subsidiary of China Mobile Limited.
Most of the plans offered provide cross-border perks like data which can be used in China and Hong Kong for no additional fees. You even get international calls to 6 destinations, including local SMS and data which can be shared across Singapore, Mainland China, and Hong Kong. There is also an add-on which allows users to automatically forward calls and SMS from your existing China Mobile mainland number and/or China Mobile Hong Kong number to your CMLink Singapore number.
So overall, CMLink is largely tailored for Chinese National working, studying, and living in Singapore. Or if you're a business traveller who flies frequently to mainland China and Hong Kong.
Plans (4)
CMLink 6GB SIM Only Plan
$10
RATE
6 GB + 10 GB
DATA
100 min
CALL TIME
100 SMS
SMS
3.6
18 Reviews
Service Rating
Network
Customer Support
Ease of Porting
Mobile App
High to Low
Posted 12 Sep 2024
Purchased
CMLink 100GB SIM Only Plan
I have used CM Link for the past 3 months as my primary telco and here is my objective review. Hope this helps all those who are looking for a new telco. [Network] I port over from Starhub. CM Link uses Singtel network and I generally think Starhub's reception is better. That being said, no issues with CM Link so far with reception and speed. Though it seems to target frequent travellers to China, I find that it works well for Singapore use. More on roaming. [Overseas roaming] CM Link's greatest selling point is the ability to use 30gb in China, HK and Macau monthly bundled in the package. This is very good to have as you'll have access to google, IG, facebook via your data plan. You can't access these platforms on a Chinese number. In addition, there is free minutes to these countries. Very useful to call for your hotel bookings in China. All these usages are very carefully labelled in the website. In addition, their roaming charges are extremely reasonable. I bought a 10gb to Australia for $24. Saves me a lot of hassle of switching sim cards. It was more than enough for the holiday. Connectivity was no issue. I switched right away to China Mobile in China and Optus in Australia. Having compared roaming rates across some of the other MVNOs, I believe CM Link is very reasonable. [Customer Service] I tried calling their english CS once but it never got picked up. However when switching to Chinese, the call was picked up almost immediately. They were also very helpful. I don't believe other MVNOs has call service. My experience with SIMBA email was awful but CM Link provided me good advice regarding port-in over the phone. For me, if you can speak Chinese, CM Link really stands out against its competitors. [Ease of porting] Too easy. Port-in normally takes about 2 days I think and at night.. you'll realise the reception from your old telco simply disappear. I didn't do anything. Just applied online and they do the work backend. [Mobile App] They don't have an app which I am ok with. Too many apps anyway. I simply go into the website and make payment. The dashboards are really easy to use. You can see your data, voice and sms usage segmented by local and overseas very clearly colour coded. In my opinion, their dashboards are clear and simple to understand. I also log in once a while when overseas to track roaming usage and it's always been up to date. [Billing] No issues so far. You pay via the website using CC, wechat or alipay. Can also choose to bind the credit card. The e-statements are also in your bill history. SMS reminder and notification are sent to you for payment reminder and successful payment. Roaming subscription also confirm via SMS in a timely manner. [Summary] I love talking to humans. So if you are like me die die need phone customer service, they are a great company who also has physical presence at their Jurong shop. Their roaming rates are also reasonable with various packages. Website dashboard is also very user friendly. The only hassle is the inability to do online banking but this is a small problem for me as you can bind your credit card. For those frequent China, it's a no brainer. Free data in China and free IDD calls from SG to China bridges so much for those who contact China frequently. Overall, I rate CMLink highly as compared to other MVNOs.0
What are your thoughts?Posted 22 Apr 2023
[Network] Being on SingTel I don’t have any issues about losing network. Plus tried and tested using the bundled data in HK. You just have to select and lock CMHK as the roaming partner. Speed of both network are ok. [Customer Service] If you are an English speaker there could be some problem due to the Chinese speaking CS. they can speak English, but with an accent. Otherwise customer service is ok and helpful. [Mobile App] One area where CMLink could improve. There are no dedicated app to check mobile data usage. Instead have to go on their web portal for a delayed update. But the key functions are there.0
What are your thoughts?Posted 26 Feb 2023
Purchased
CMLink 6GB SIM Only Plan
It is excellent if you need to call oversea relatives & friends in China, HK, etc since calls of the first 100 minutes are free in the plan. It is always confirmed that google/facebook can be used in mainland via the data plan.0
What are your thoughts?Posted 20 May 2022
Purchased
CMLink 30GB SIM Only Plan
[Customer Service] Chatted with them on facebook and they were prompt and cleared my doubts with ease! Will most definitely recommend0
What are your thoughts?Posted 19 Nov 2021
Purchased
CMLink 60GB SIM Only Plan
[Ease of porting] I didnt face any problems porting in from TPG, porting took place the same night as when i received my SIM, which was 2 days from my order date. [Network] This is one of the things i am happiest with, they are on Singtel's network and my connection is SOOOO MUCH BETTER. I signed up for their 70GB @ $20 plan, which i personally find, is a great deal cos it is more than enough data for me and i rather pay a little more for a stable and fast network, i can stream netflix without any issues while on train. The only thing is that having an app to monitor my usage would be better than me having to sms to check, not that it is that big a deal either.0
What are your thoughts?31 Jan 2021
Purchased
CMLink 6GB SIM Only Plan
1. Network: Excellent signals strength, fast surfing speeds at most parts of Singapore, including inside the MRT. 2. Porting: Placed an order and received my SIM card in 2 working days. Porting was completed the next morning after I received the card. I was able to check my data usage 1 day after my number was ported over successfully. 3. Fee: No registration or delivery fee. The SIM card is sent to us by Singpost for free. 4. Mobile App: No mobile application as of Jan 2021. I have added CMLink browser to my home screen, and I can easily track my usage online. Alternatively, you may just text 'CHECK' to 75086. 5. Billing: The bill is automatically deducted from my credit card every month. A 1% service charge applies ($0.10 for a $10 plan). You may choose to pay by WeChat or Alipay. 6. Add-on: Cheap, cross-borders. 1GB=$2, 10GB=$10, 30GB=$18. 7. Others: A temporary number is assigned to you before your number is ported. You may start using the data immediately after you received the sim card. No excess data charge. You stop receiving data when you hit your limit.0
What are your thoughts?30 Nov 2020
Purchased
CMLink 100GB SIM Only Plan
Moving to China for work and being able to use the data there without need for VPN sounds like a heaven sent. Good too cos I have to make some calls to china numbers to settle some stuff before I fly over and the plan comes with 300 IDD mins. Thanks FB for targeting me haha! Bought the SIM during their Black Friday sale and had it delivered today. 100GB for $38 with some free HDL hotpot too. Sign up was quite fast free and delivery is by Singpost. So far the reception in my house is good, my previous M1 had poor reception in one of my bedrooms. Now waiting for the number port to be completed which according to the slip that came with the SIM, should be within 2 working days. [Network]1
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16 Jun 2020
Purchased
CMLink 6GB SIM Only Plan
[Customer Service] I recently signed up with CMLink and I have not had any issues so far. Customer service at CMLink has been good and friendly, although you will need a decent level of mandarin to communicate properly with them.0
What are your thoughts?24 Apr 2020
Purchased
CMLink 60GB SIM Only Plan
I transferred my M1 old plan to CMLink, it was actually Singtel network, so far so good. I pay only S$10(after $20 refund) for 20GB plus free IDD call to China (main land and HK). Very good for those need to contact China frequently.1
What are your thoughts?Hi @Lu zhijun, the promo S$10(after $20 refund) for 20GB , is it only discount for 6 months?
Will the bill come back to $30 after that?
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Posted 04 Jan 2022
Purchased
CMLink 30GB SIM Only Plan
I switched over from GOMO due to the frequent cutoff of phone call. The network coverage was similar to GOMO as both utilise Singtel 4G network. Customer service was good. I made a mistake in the portover phone number in initial purchase request. I called the CS officer and was able to speak to the CS in less than a minute wait. (Better experience compared to previous experience with other telco) She is able to help to disable the portover request. I was able to converse with them in English even though they can converse more fluently in mandarin. I was told that CS support for Singapore is active from 8am to 9pm. Glad that they follow up with emails to acknowledge on the request and completion of the request. The port over was smooth and I made the request only upon receiving the SIM card due to my earlier mistake. It was completed on the following afternoon. Switchover loss about 2 hrs when it disables the GOMO network connection and cut-in CMlink network of the same number. I thought that the portover usually carried out in the late night and it will be better. There is no mobile app to request add-on or monitor the usage. I will login into the website to check the usage and the billing history.1
What are your thoughts?Very helpful sharing, Are u still with Cmlink and any new update since already been 2 years from your posting?
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CMLink Mobile Data Plans
There are 4 SIM-only, no-contract plans which CMLink offers. All plans come with Free Caller ID, free incoming calls, and data which can be shared across Singapore, mainland China, and Hong Kong. There is also an add-on which allows users to automatically forward calls and SMS from your existing China Mobile mainland number and/or China Mobile Hong Kong number to your CMLink Singapore number.
CMLink 6GB + 10GB Plan
- S$10 per month
- 6GB data + 10 GB local data (for first 6 months)
- 100 mins local calls
- 100 mins from local to mainland China and Hong Kong, Malaysia, Indonesia, Thailand and USA (Local outgoing minutes will also be deducted)
- 100 local SMS
CMLink 30GB + 40GB Plan
- S$18 per month
- 30GB data + 40 GB local data (for first 6 months)
- 300 mins local calls
- 300 mins from local to mainland China and Hong Kong, Malaysia, Indonesia, Thailand and USA (Local outgoing minutes will also be deducted)
- 300 local SMS
CMLink 60GB + 40GB Plan
- S$28 per month
- 60GB data + 40 GB local data (for first 6 months)
- 400 mins local calls
- 400 mins from local to mainland China and Hong Kong, Malaysia, Indonesia, Thailand and USA (Local outgoing minutes will also be deducted)
- 400 local SMS
CMLink 100GB Plan
- S$40 per month
- 100GB data
- 500 mins local calls
- 500 mins from local to mainland China and Hong Kong, Malaysia, Indonesia, Thailand and USA (Local outgoing minutes will also be deducted)
- 500 local SMS
Does CMLink Have the Best SIM-Only Mobile Data Plans in Singapore 2021?
If you're mostly on WiFi, then CMLink provides affordable mobile plans which will allow you do practical stuff like text on WhatsApp, phone calls, check bus timings, and maybe find directions to wherever you're going.
And if you're a frequent traveller to places like mainland China and Hong Kong, you'll find the IDD calls and cross-border data use very helpful.
If that's the case, then it's worth considering going with CMLink as they usually have promotions as well.
Still considering other telcos? Use our SIM only mobile plan Comparison to help you decide!
Contact CMLink
- Customer hotline: +65 8870 0086 OR 1602 (Free from CMLink number)
- For more information, visit CMLink's official website
Contact us at [email protected] should you require any assistance or spot any inaccuracies.
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May I know if you can access Google, FB, whatsapp, etc in China with CMLink?