Syfe Reviews and Comparison - Seedly
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Syfe

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  • Reviews (62)
  • Questions (45)
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Syfe

4.6
62 reviews

USER RATINGS

User Experience

4.6

Ease of Sign up

4.8

Customer Support

4.7

Syfe

4.6
62 reviews

USER RATINGS

Read reviews

User Experience

4.6

Ease of Sign up

4.8

Customer Support

4.7

Syfe

0.4% to 0.65% p.a.
PRICING
None
MINIMUM INVESTMENT
Web and Mobile App
PLATFORMS

    Syfe

    0.4% to 0.65% p.a.
    PRICING
    None
    MINIMUM INVESTMENT
    Web and Mobile App
    PLATFORMS

Details

Operations

Capital Markets Services Licence (CMS100837)

Methodology

Globally diversified ETF portfolios (from BlackRock, Vanguard and State Street) built based on investors’ risk profiles and continually risk-managed to keep portfolio risk in line with an investor’s chosen Downside Risk level.

Read More about Syfe
Reviews (62)

4.6

62 Reviews

  • 5
    42
  • 4
    16
  • 3
    2
  • 2
    2
  • 1
    0

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user experience

rate return

mobile app

onboarding experience

customer support

portfolio invest

user interface

management fee

returns rate

syfe app

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  • Updated 3d ago

    Purchased

    Syfe

    [User Experience] 1. Submitted feedback about poor readability issue on iOS app when using iPhone X since late Feb but it is still an issue now. 2. Daily update at around 2pm for last business day portfolio value. Why can't it be earlier? like end of business day? 3. Login to the website requires OTP which is unnecessary. It is more reasonable to ask for it when performing a transaction. 4. If you transfer today, the transfer date would be displayed as yesterday. It is a bug and i reported it. [Others] 1. Can you display the avg cost/price of each holding? 2. Can you display the transacted price of each buy/sell transaction? 3. Would you consider the method of exercising right issue through manual cash top-up? Give us an option to do it either fresh fund or cash reserve in the account. I actually hope that you can reduce the cash reserve to just enough for fee deduction. 4. Similar to item 3, when you rebalance the REIT+, can you give us an option to add fund for purchasing of either REIT or bond? I hope that option will reduce the scenario of selling REITs when prices are low. This option allows those with cash to top-up for the purchase of bond.
    0 comments
    0
  • Updated 2w ago

    Purchased

    Syfe

    [Onboarding Experience] [Waiting Time] It took me about 2 days to get verified, it's (sign up and user verification) a rather manual process as of now. Not sure if there're plans for MyInfo integration? Depositing of funds can happen concurrently with the verification of your profile so that didn't hold the process back. In all, it took about slightly under 3 days to get the portfolio up and running from scratch (about slightly under 1 day for the portfolio manager to invest the funds as well) [Investment Method] [Returns Rate] As of now, I haven't been invested long enough to make the most accurate judgment so I'll leave this for later. Update: In the current COVID-19 situation returns are naturally in the red, but what I do appreciate from Syfe is that the transactions made are transparent and easy to access - I know within moments of logging in how the ARI has shifted the portfolio focus to bonds instead of equities. I couldn't find the same information as easily on my StashAway app. At the same time, I believe Syfe's ARI adjusted my portfolio more quickly as compared to Stashaway, though the logic may be different (different risk settings albeit undertaking the highest risk on both platforms). [User Experience] It's currently quite a hassle to log in on a browser and go through a 2FA procedure, though I understand the need for it. Once you get past that, the information within the dashboard is easy to digest. Looking forward to the ios launch of the app. Update: IOS App has since launched, it was initially still a pain (and I barely checked my Syfe portfolio) as it had the same 2FA procedure (SMS OTP after logging in), but they've since integrated Face ID within the month and I was pleasantly surprised at how much faster logging in is now. Overall, a good experience with the product so far with some slightly manual processes/procedures which I see being solved soon. Still too soon for me to comment on the returns though.
    1 comment
    3
    Dhruv Arora
    Dhruv Arora

    26 Feb 2020

    Hi Wai Kit, thanks for your kind feedback! We've just launched the iOS app, so the login experience should now be smoother. Plans are also underway for myinfo integration so do stay tuned!
  • Updated 2w ago

    Purchased

    Syfe

    [User Experience] I love the new app. Signing in is easy and I like how I can check my portfolio on the go. You can chat with them through the app! [Returns Rate] Markets are down but my losses are much less severe compared to other robos like Stashaway. Syfe is really doing what it says it does. Making sure your portfolio is not taking more risk than what you're truly comfortable with. I'm fine keeping my investments at it is - may even invest more to DCA.
    2 comments
    6
    Dhruv Arora
    Dhruv Arora

    07 Nov 2019

    Hi Darren, thanks a lot for sharing your feedback - much appreciated!
    Darren Yuen Tse Hou
    Darren Yuen Tse Hou

    07 Jan 2020

    Just an update for those who are interested but are not sure. Syfe is easy-to-use and has a nice user-interface. It was extremely easy to navigate through the platform and I was able to look at my history and keep track of how well my portfolio has been doing.
  • Updated 2w ago

    Purchased

    Syfe

    [User Experience] They recently launched the app and I am so happy about it. Makes checking my portfolio so much easier. The app is very intuitive as well. And it looks good. [Customer Support] I spoke to a lady in the customer service team and she was super helpful. Provided me with prompt responses. There were some questions that I had that needed more explanation and the CEO even stepped in to help answer my queries. Felt that they really put in the effort to give me a good sense of security. [Returns Rate] I am super impressed by this.... I invested in both the REIT and global portfolio. My risk level for both are 15%. With this market situation, coronovirus happening etc, I don't expect any great returns. I am super glad that they rebalanced my portfolio 2 weeks ago. It really helped to reduce my losses by a lot. My portfolios are only at -7% now. All the other investments that I made on my own are doing a lot worse than my portfolios with Syfe. I know of some friends that invested with Stashaway and they lost like almost 40% of their portfolio. [Onboarding Experience] [Waiting Time] Took about 2 days to get all my documents approved by them and another day to get my funds invested. [Investment Method] I think with how my Syfe portfolio is doing in the current market, I am more than happy with their algorithm. At least with them, I managed to mitigate a lot of losses during this market downturn which is a huge relief [Others] I attended their talk during the REIT launch where there was Dollars and sense, Nikko AM, and SGX as speakers. The event was very informative, and well organised. I managed to speak with their investment advisers on that day as well which helped me make the decision to open a REIT portfolio.
    0 comments
    2
  • Updated 2w ago

    Purchased

    Syfe

    I am a very early user of Syfe and very happy they launched an app, which makes it much easier for me to monitor my portfolio now. Recently markets have been very rough - for a lack of better words - but I was happy that Syfe changed my portfolio and therefore avoided the worst.
    0 comments
    1
Questions (45)

Recent Activity

  • Recent Activity
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Recent ActivityUnansweredTrending

Investments

Robo-Advisors

Savings

Syfe

Promo Codes

Dhruv Arora
Dhruv Arora, Founder & Chief Executive Officer at Syfe
Level 6. Master
Answered on 21 Aug 2019
Hi there! We are currently running a limited time promotion to encourage more people to start investing. You will receive $10 cash bonus for every $1,000 you invest with Syfe, capped at $100 per customer. To get started, simply click this link to take our complimentary risk analysis and set up your account.
👍 6

Kristal.AI

Syfe

Robo-Advisors

Investments

Eliezer
Eliezer, Community Lead at Syfe
Level 5. Genius
Answered 21h ago
At Syfe, the security of our clients' money is of utmost importance to us, and that we have stringent measures in place to prevent an event like a closure from happening. Syfe is licensed by the Monetary Authority of Singapore (MAS), and we hold a Capital Markets Services (CMS) License for retail fund management. As a CMS license holder, we have met all the requirements and standards set by MAS to prevent a bankruptcy event from happening, and to keep our clients’ funds and assets safe. This includes meeting the minimum capital requirement, as well as audits and compliance to ensure that Syfe has sufficient daily cash flow to meet all operational needs. Funds in your Syfe account are held in a Trust Account in DBS Bank while your investments are kept in a Custodian Account through Saxo Capital Markets. These are held separately from Syfe’s assets. This means that Syfe will never be able to use your funds and assets, even in the very unlikely event that Syfe stops operating. In that unlikely scenario, we will ensure that all your assets and funds are returned to you as soon as possible. Your interest will remain the primary focus for us. All clients are also free to withdraw their money any time they wish. Syfe does not impose any exit penalties or lock-in periods, so clients are genuinely able to access their money any time. Rest assured that it is always safe to invest with Syfe. In the midst of the evolving COVID-19 situation, we have taken steps to ensure there will be no interruption to our services. We have also been seeing steady growth throughout this period as more and more new investors trust their money to us, and our existing clients stay on track with their investment plans. You can also read more about our performance during this period here: https://www.syfe.com/magazine/coronavirus-pandemic-how-syfe-builds-resilience-into-portfolios/
👍 2

Investments

ETF

REITs

Syfe

Eliezer
Eliezer, Community Lead at Syfe
Level 5. Genius
Answered 20h ago
Hello! The Syfe REIT+ portfolio can definitely work as Ninja and Pat have suggested. To add on, the allocation of REITs and bonds is determined based on our risk-management strategy. In times of higher volatility (like the current market), the proportion of REITs will be reduced while the proportion of bonds will increase. The converse happens when volatility subsides. In the long term, this allocation will help provide capital preservation while delivering high yield. If you still have questions about how the REIT+ portfolio can fit in with your other investments, I recommend getting a free consultation with our advisors - https://www.syfe.com/financial-advisors. They'll be able to offer more personalised advice and help review your current portfolio.
👍 1

Syfe

Kristal.AI

Robo-Advisors

Investments

Eliezer
Eliezer, Community Lead at Syfe
Level 5. Genius
Answered 2w ago
Hi there! To help you decide what’s the right investment for you, perhaps I can briefly share more about Syfe REIT+. The REIT+ portfolio comprises 15 SGX-listed REITs such as Ascendas REIT, Mapletree Commercial Trust, CapitaLand Mall Trust etc, as well as Singapore government bonds via the ABF Singapore Bond Index ETF. Fees start from as low as 0.4% per annum. There's no minimum investment to get started and absolutely no lock-in periods. With REIT+, you have the option of choosing quarterly dividend payouts or having dividends reinvested automatically at no extra charge. You can dollar cost average into the REIT+ portfolio to increase your REIT assets month by month without incurring further brokerage costs - an attractive option for new investors especially! Another difference is the way Syfe manages the REIT+ portfolio for you. REIT+ aims to provide investors with a high-yielding REIT portfolio balanced against the risk of a severe portfolio loss during turbulent markets. That’s why a portion of the portfolio is allocated to Singapore government bonds to cushion your portfolio impact during adverse market conditions. Our proprietary ARI algorithm continuously manages the risk in your REIT+ portfolio to defend against rising market volatility and provide capital preservation. To find out whether REIT+ can help meet your investment needs, why not speak to our investment advisors? They will be in a position to offer more targeted advice. You can schedule a free consultation call here: https://www.syfe.com/financial-advisors
👍 4

Syfe

StashAway

AutoWealth

Eliezer
Eliezer, Community Lead at Syfe
Level 5. Genius
Answered 3d ago
At Syfe, our portfolios are constructed to shield investors from significant losses, preserve the strength of their portfolios, and position them to capture the upside as the market makes its eventual recovery. Despite the volatility, our portfolios have remained resilient, with smaller dips in value as compared to the benchmarks and broader market: https://www.syfe.com/magazine/coronavirus-pandemic-how-syfe-builds-resilience-into-portfolios/ Simply put, our automated risk managed investing (ARI) algorithm had rebalanced portfolios to bring portfolio risk back in line with our investors' chosen risk level. For our 15% Downside Risk portfolios, our timely adjustment to increase the share of lower-risk bonds resulted in a significantly smaller dip of 10%, compared to our benchmark's loss of 21%. Our risk-based investing strategy ultimately delivers better risk-adjusted returns over the long term, and better peace of mind for our clients during this tumultuous period.
👍 3

Syfe

REITs

Investments

ETF

Eliezer
Eliezer, Community Lead at Syfe
Level 5. Genius
Answered 6d ago
Hey there! The Syfe REIT+ portfolio is a good way to start investing in Singapore REITs. You get 15 S-REITs e.g. Ascendas REIT, Mapletree Commercial Trust, CapitaLand Mall Trust etc. in one portfolio. What's more, there's no minimum investment, so you can definitely DCA into the REIT+ portfolio to increase your REIT assets month by month without incurring further brokerage costs. With Syfe REIT+, you also gain exposure to Singapore government bonds via the ABF Bond Index Fund. This helps to cushion your portfolio impact during adverse market conditions. If you're interested to find out more about Syfe REIT+, do check out this review: https://financialhorse.com/syfe-reit-portfolio-review-10x-better-than-a-reit-etf-and-promo-code/ You can also hop on a call with our financial advisors if you have more questions! https://www.syfe.com/financial-advisors
👍 5

COVID-19

Investments

Robo-Advisors

ETF

StashAway

Syfe

Eliezer
Eliezer, Community Lead at Syfe
Level 5. Genius
Answered 6d ago
Hello! If you're planning to invest for the long term, it may be a good opportunity now to consider increasing your investments to take advantage of the current market. Moreover, despite market pressures, Syfe portfolios have remained remarkably resilient, experiencing smaller dips in value as compared to our benchmarks and the broader market. The key is ample diversification, combined with Syfe's automated risk managed investing (ARI) strategy. Simply put, when volatility increases, we reduce your exposure to higher-risk assets to cushion your portfolio against losses. This gives a lot of investors the assurance to stay invested and not panic sell. You can read more about how our portfolios have performed in the current market here: https://www.syfe.com/magazine/the-power-of-a-risk-managed-diversified-portfolio/ Our financial advisors can provide more personalised advice - please feel free to schedule a chat with them here! https://www.syfe.com/financial-advisors
👍 3

Robo-Advisors

StashAway

Syfe

Investments

Eliezer
Eliezer, Community Lead at Syfe
Level 5. Genius
Updated 6d ago
Hi there! I believe you'd find that your Syfe portfolio has been largely cushioned from the impact of the market drop. This resilience can be attributed to your portfolio being well diversified, and your portfolio risk being judiciously managed by our ARI algorithm: https://www.syfe.com/magazine/the-power-of-a-risk-managed-diversified-portfolio/ You can also read more about Syfe's differentiating factors here: https://seedly.sg/questions/is-syfe-good-how-does-it-measure-up-against-stashaway If you are planning to invest for the long term, it may be a good opportunity now to consider deploying a dollar cost averaging strategy to take advantage of the current market. Our financial advisors can provide more personalised advice - please feel free to schedule a chat with them here! https://www.syfe.com/financial-advisors
👍 4

STI ETF

Investments

Robo-Advisors

StashAway

Syfe

There's no compound interest in equity investments because they don't pay any interest. Only tools that pay interest, compounds. Like bank accounts, loans, insurance cash bonuses. Equity investments have growth and dividends. And if you reinvest dividends you can consider that compounded growth, but that's not interest. With equity investments, you buy low and sell high. And regular investments allow you to accumulate units or shares.
👍 2

Stocks Discussion

Investments

Robo-Advisors

OCBC RoboInvest

StashAway

AutoWealth

Smartly

Syfe

Endowus

Kristal.AI

DBS digiPortfolio

SquirrelSave

Phillip SMART Portfolio

UTRADE Robo

CJ
Cynthia Jasmin
Level 6. Master
Answered 2w ago
Hi There, you can alco check the review on Kristal.AI here https://seedly.sg/reviews/robo-advisors/kristal-ai Kristal aso provides you with investment advice via its propietary algorithm within minuets to create a personilized investment portfolio. Which is designed sepicifically to meet your investment requirements and investor profile. You can be advised as much as you need. There's also ZERO fees for your first $50,000 investment. Hope this helps, Cynthia
👍 3
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About Syfe

Our Investment Strategy

Syfe’s investment philosophy is defined by our proprietary Automated Risk-managed Investments strategy (ARI). If the team’s combined finance and investment experience of over 100 years has taught us one thing, it is that returns cannot be accurately predicted, but the risk can be managed. Based on your risk assessment, ARI builds you a personalised investment portfolio, allocating assets which have shown the best return for your risk profile. By maintaining your desired risk level across all market conditions, ARI helps you achieve better returns at a lower risk.

  • During periods where higher market volatility has been forecasted, ARI will rebalance your portfolio allocation and reduce your exposure to higher-risk asset classes. This ensures your portfolio risk stays aligned to your desired risk level.
  • During periods of market calm, ARI will adjust your portfolio allocation to allocate more to higher-risk assets. Your overall portfolio risk is still kept in line with your desired risk exposure, but you capture the market upside as well. To find out more, please download our investment white paper here.

How To Get Started

Investor Risk Profiling

  • Complete a risk questionnaire to understand your ideal risk level
  • Go with our recommended risk level or select your own
  • Confirm your portfolio and set up your Syfe account
  • Submit your identity documents for verification by uploading them online or through MyInfo for faster approval Portfolio Activation
  • To fund your portfolio, you may transfer funds through FAST / PayNow
  • For transfers in USD, you may do so through Telegraphic Transfers or using platforms such as Transferwise.
  • Your funds will be invested in your portfolio within 1 - 2 business days
  • You can transfer funds to your Syfe account and withdraw anytime at no extra charge

Good To Know

  • The minimum age to open an account with Syfe is 18 years old
  • Your Syfe account can be funded in both SGD and USD
  • Syfe does not charge you brokerage fees. There are no entry or exit fees and no hidden charges.

For more information, please visit Syfe’s FAQ page here.

Contact Syfe

  • General line: +65 3138 1215
  • Email: [email protected]
  • Address: 10th Floor, UIC Building, 5 Shenton Way, Singapore 068808