Syfe Reviews and Comparison - Seedly
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Syfe

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  • Reviews (344)
  • Questions (0)
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4.6
344 reviews

Claimed

This product is managed by Syfe.

USER RATINGS

User Experience

4.6

Ease of Sign up

4.8

Customer Support

4.7

Syfe

0.4% to 0.65% p.a.
PRICING
None
MINIMUM INVESTMENT
Web and Mobile App
PLATFORMS
[EXCLUSIVE] Up to $100 cash bonus for new sign-ups using the exclusive promo code "SEEDLYBONUS". View promotion under "More Details". Valid till 30th September 2020.

    Syfe

    0.4% to 0.65% p.a.
    PRICING
    None
    MINIMUM INVESTMENT
    Web and Mobile App
    PLATFORMS
    [EXCLUSIVE] Up to $100 cash bonus for new sign-ups using the exclusive promo code "SEEDLYBONUS". View promotion under "More Details". Valid till 30th September 2020.

Details

Syfe Review 2020: Is Syfe the Robo-Advisor For You?

  • Syfe Platform Fees: $0
  • Minimum Investment: $0
  • Annual Management Fees: 0.40%-0.65%
  • Syfe uses Automated Risk-Managed Investment (ARI) strategy - to optimise returns in calm markets and control losses in adverse markets
  • No transaction or brokerage fees.
  • 3 portfolio options: Global ARI, Equity 100, and REITs+
  • Seedly exclusive promotion with Syfe available

Read More about Syfe
Reviews (344)

4.6

344 Reviews

  • 5
    242
  • 4
    85
  • 3
    13
  • 2
    3
  • 1
    1

Read Review About...

Most HelpfulMost RecentLow to HighHigh to Low

Pinned by Syfe

  • Updated 4w ago

    Purchased

    Syfe

    The App is easy to use and intuitive. The transfers of funds into my Syfe accounts (Equity100 and REITS+) using PayNow were seamless. Although it will take 2-3 working days before you see the funds in your accounts, Syfe will send a confirmation email to state that they have received your transfers almost immediately. The draw for using Syfe is its low fees (0.4% to 0.65% p.a., depending on your total investment amount). The three available portfolios are easy to understand, and very suitable for novice investors and sophisticated investors alike.
    1 comment
    6
    Syfe Team
    Syfe Team

    4w ago

    Thank you very much for your kind review!
    Post
  • Updated 11h ago

    Purchased

    Syfe

    Why I chose Syfe is primarily for the REITS portfolio. This is the only robo-adviser with REITS portfolio. It's the next best option to DIY. [Onboarding Experience] Seamless onboarding using MyInfo. [Customer Support] Customer support is very responsive. I sent an enquiry at night and received a response next morning. The customer support also promptly answer my few other queries and assisted me to split my funds into 2 different portfolios. WhatsApp support is also available, although I have yet to use that. [Others] Although the app has fingerprint login, it is effectively using your screen unlock mechanism which will also allow login using screen pattern (if you have enabled that). Not very secure in my opinion. Will definitely be more secure if it is solely fingerprint.
    0 comments
    0
    Post
  • Updated 23h ago

    Purchased

    Syfe

    Onboarding was very quick and smooth. Customer Support also provided very quick response and action to my query. Looking forward to long term partnership with the company in growing my wealth.
    0 comments
    0
    Post
  • Updated 1d ago

    Purchased

    Syfe

    [Onboarding Experience] [Waiting Time] It took me about 2 days to get verified, it's (sign up and user verification) a rather manual process as of now. Not sure if there're plans for MyInfo integration? Depositing of funds can happen concurrently with the verification of your profile so that didn't hold the process back. In all, it took about slightly under 3 days to get the portfolio up and running from scratch (about slightly under 1 day for the portfolio manager to invest the funds as well) [Investment Method] [Returns Rate] As of now, I haven't been invested long enough to make the most accurate judgment so I'll leave this for later. Update: In the current COVID-19 situation returns are naturally in the red, but what I do appreciate from Syfe is that the transactions made are transparent and easy to access - I know within moments of logging in how the ARI has shifted the portfolio focus to bonds instead of equities. I couldn't find the same information as easily on my StashAway app. At the same time, I believe Syfe's ARI adjusted my portfolio more quickly as compared to Stashaway, though the logic may be different (different risk settings albeit undertaking the highest risk on both platforms). This helped my Syfe portfolio “outperform” my StashAway’s one in terms of recovery. Update 2: Both my portfolios have similar performance now but for the highest risk portfolio, this syfe portfolio still has a pretty high weightage on bonds. I invested before the release of the full equity portfolio though so if you have a higher risk appetite, that is the offering you may want to look at for syfe. [User Experience] It's currently quite a hassle to log in on a browser and go through a 2FA procedure, though I understand the need for it. Once you get past that, the information within the dashboard is easy to digest. Looking forward to the ios launch of the app. Update: IOS App has since launched, it was initially still a pain (and I barely checked my Syfe portfolio) as it had the same 2FA procedure (SMS OTP after logging in), but they've since integrated Face ID within the month and I was pleasantly surprised at how much faster logging in is now. [Customer Support] Used this for the first time the other day and support was really quick, even called me on the spot to answer some of my questions. Overall, a great and seamless experience with the product, do do your own due diligence before you commit, and you'll also be able to find referral codes on the relevant thread in Seedly.
    3 comments
    9

    1 more comments

    satish

    05 Apr 2020

    Hi i'm planning to start investing using syfe. heard good reviews but with covid-19, returns are negative. do you think now is the right time to start investing for a first timer?
    Hui Wai Kit
    Hui Wai Kit

    05 Apr 2020

    Hey satish, I think the general consensus is that it is very hard to time the market (even for experienced investors) - that is why robo-advisors and other similar investment vehicles were created, or why an average person might turn to such platforms to invest. However, it's always good to start investing earlier than later. If you're concerned about the exact timing, you could always put a small sum in now and monitor it, or put in small sums over periods of time to DCA it. However, if you do decide to put in a lump sum now (there's nothing wrong with that as well), just make sure to do the KYC risk profiling as truthfully as you can so you are able to account for the maximum amount of risk you can stomach - you might face a maximum of 25% downside risk in the riskier portfolios. Hope this was helpful, all the best!
    Post
  • Updated 1w ago

    Purchased

    Syfe

    Onboarding process was seamless and fuss-free with MyInfo, took about 5 minutes to create the account and desired portfolio. However, this is where the ease of use ends: 1. Fund transfers using PayNow took SEVERAL HOURS for Syfe to even send the confirmation email CONFIRMING THE RECEIPT of the funds, and the funds were only visible on the dashboard the next business day. This resulted in a nerve-wrecking window of a few hours wondering where my 5-digit sum went (bank account balance instantaneously showed the deduction of the amount from my account), and is simply unacceptable in this era - especially so on a robo-adviser platform that is supposedly at the forefront of technology. Come on guys, I would at least expect a notification from the mobile app/dashboard confirming the receipt of the funds within the hour (ideally few minutes). 2. Transfer of funds internally between the different portfolios created is impossible for the user to carry out on his own, even before the funds were invested into the underlying ETFs, and requires engaging the online customer support. (why?) However, I would give them credit here where is due - customer support was extremely responsive (responded within a few minutes) and attentive to your needs Regarding the dashboard - I would also like the measure of the internal rate of return of my investments to be automatically computed and displayed on the dashboard as well, in order to better assess the returns of the portfolio.
    0 comments
    1
    Post
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Features of Syfe

  • Syfe Platform Fees: $0
  • Minimum Investment: $0
  • Annual Management Fees: 0.40%-0.65%
  • No withdrawal or brokerage fees

Products and Markets available at Syfe:

  • Stocks,
  • ETFS,
  • Bonds,
  • Commodities,
  • REITs (REITS+for the SGX iEdge S-REIT Leaders Index)
  • Equities (Equity100 - where your portfolio is invested entirely into equities)

Portfolios are continuously risk-managed to keep portfolio risk in line with an investor’s chosen Downside Risk level to preserve capital and maximize long-term returns.

Syfe's investment offerings include globally diversified ETF portfolios from the largest fund managers such as BlackRock, Vanguard and State Street, and a REIT+ portfolio comprising Singapore REITs and government bonds.

Fees for Syfe Robo-advisor

The fees you have to pay Syfe depends on which tier of membership you're at:

Blue

Black

Gold

Management Fee per year

0.65%

0.50%

0.40%

Total sum of invested / Value across all portfolios

below $20k

from $20k

from $100k

Financial Planning Session

S$299 (optional)

Included

Included

Other Fees to take note of:

ETF Management Fees - These are reflected in the prices of your ETFs average to about 0.15% ($15 per $10,000 invested annually). This is charged by the ETF manager and not by Syfe.

How Does Syfe Work?

Syfe’s investment philosophy is defined by our proprietary Automated Risk-managed Investments strategy (ARI).

The team at Syfe believes that returns cannot be accurately predicted, but the risk can be managed.

Based on your risk assessment, ARI builds you a personalised investment portfolio, allocating assets that have shown the best return for your risk profile.

By maintaining your desired risk level across all market conditions, ARI helps you achieve better returns at a lower risk.

  • During periods where higher market volatility has been forecasted, ARI will rebalance your portfolio allocation and reduce your exposure to higher-risk asset classes. This ensures your portfolio risk stays aligned to your desired risk level.
  • During periods of market calm, ARI will adjust your portfolio allocation to allocate more to higher-risk assets. Your overall portfolio risk is still kept in line with your desired risk exposure, but you capture the market upside as well. To find out more, please download our investment white paper here.

Steps to Redeem Exclusive Promotion

  1. Build your portfolio via the link on the "Apply Now" button
  2. When creating your account, insert the promo code as your Referral code
  3. Fund your portfolio to redeem up to $100 cash bonus

Terms and conditions:

  1. This exclusive promotion is valid between 14 July, 2020 to September 30, 2020.
  2. The customer needs to open an investment account (“Portfolio”) and maintain the Portfolio with us for at least 6 months, failing which we reserve the right to debit the amount equivalent to the incentive from the customer’s Portfolio account.
  3. Eligible customers can receive up to a maximum of S$100 bonus. The bonus tiers are as such: S$10 for the funded Portfolio if amount funded exceeds S$500; S$50 if amount funded exceeds S$10,000; or S$100 if amount funded exceeds S$20,000. The incentive would be credited into the eligible customer’s Portfolio and would be invested together with the pool of investment. This is applicable for the first deposit made only.
  4. Only customers new to Syfe are eligible for this promotion.
  5. Only accounts funded in SGD are eligible for this promotion.
  6. We may at our full discretion, change these terms and conditions and suspend or terminate any of the promotions without giving any notice. Where a dispute involving the interpretation of terms and conditions arises, we reserve the right to have the final say.

How To Get Started

Investor Risk Profiling

  • Complete a risk questionnaire to understand your ideal risk level
  • Go with our recommended risk level or select your own
  • Confirm your portfolio and set up your Syfe account
  • Submit your identity documents for verification by uploading them online or through MyInfo for faster approval Portfolio Activation
  • To fund your portfolio, you may transfer funds through FAST / PayNow
  • For transfers in USD, you may do so through Telegraphic Transfers or using platforms such as Transferwise.
  • Your funds will be invested in your portfolio within 1 - 2 business days
  • You can transfer funds to your Syfe account and withdraw anytime at no extra charge

Eligibility: Who Can Apply for Syfe?

  • The minimum age to open an account with Syfe is 18 years old
  • Your Syfe account can be funded in both SGD and USD
  • Syfe does not charge you brokerage fees. There are no entry or exit fees and no hidden charges.

About Syfe

Syfe is the digital wealth manager for investors who expect more – greater transparency, smarter portfolios, and better returns at a lower risk. Regulated by the MAS under a Capital Markets Services License, Syfe combines leading investment strategies with cutting-edge technology to offer retail investors wealth solutions typically reserved for the ultra-rich.

Each portfolio is invested in quality, low-cost Exchange-traded Funds (ETFs) globally diversified across assets, geography and sectors. Funds are invested in the world’s largest investment funds, including BlackRock, Vanguard and State Street.

Contact Syfe

Operations

Capital Markets Services Licence (CMS100837)