Smartly

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  Augustine

  Level 6. Master

  Updated on 04 Aug 2020

  [User Experience] The user experience was relatively simple, convenient and easy to use. I've no complaints about their website. However, if I remembered correctly, there isn't any mobile application which could have been more convenient. [Returns Rate] I've invested in smartly over a considerable period of a year. Didn't like the returns as I barely made any gains (around 4-5% if I remembered correctly). This resulted in me pulling out from the platform around Dec 2019 which was fortunately a good choice on hindsight. Therefore, I was lucky to have had my money back. [Investment Method] I didn't like the fact that Smartly charged a fee of 1% for investments under $10,000. Moreover, back-tested returns (from 2011 to 2018) for an aggressive portfolio showed that Smartly didn't provide the best returns. It also proved me right as my personal returns weren't the best either.

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  Derek Yeo

  Level 2. Rookie

  Updated on 03 Jul 2020

  Purchased

  Smartly

  [Updated 3 Jul 2020] It is unfortunate and a painful process that Smartly had to withdraw from Singapore due to the competitive nature of the business as well as the impact of Covid-19. However, I am impressed with the customer support rendered during the account closure. There was an option to receive digital advice from another service provider, which offered to ease the loss. [1 Nov 2019] It would be nice to have a phone application to view my portfolio and the performance of the markets I have invested in.

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  engkeen

  08 Jul 2020

  So did the money you invested can get back?

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  Jackson Chan

  Level 3. Wonderkid

  Updated on 21 May 2020

  Sad that it is gone. It has great user interface and great potential. One of the best robo-advisor in Singapore

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  Kelvin Chin

  Level 5. Genius

  Updated on 27 Jan 2020

  Purchased

  Smartly

  I have experience using Autowealth, Smartly, Stashaway and Kristal.AI robo-advisors. Been with Smartly since the founders were still students of a local university and creating a start up. I was on waiting list before the company really got started. What's unique about Smartly: -Portfolio creation for growth till retirement [User Experience] -Consistent returns over long term +8.9% at 27th month [Returns Rate] [Waiting Time] -Simple and quick sign up and on-boarding [Onboarding Experience] [Customer Support] -Need not choose from a big basket of ETFs, and -Exposure beyond Singapore for diversification -Portfolio graph and statistics for quick analysis -Unlimited deposits and withdrawals for liquidity -No trading commissions, but -Simple and clear pricing at/under 1% for low cost investing -Regular rebalancing for portfolio optimization [Investment Method] -Local fintech start up (which made me want to support them) Cons: -Would love to engage F2F with the team at some events

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  satish

  22 Feb 2020

  Hi. i'm very new to this. may i ask even though there is no minimum amount for investment, what is the amount you would recommend?

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  Demi Zhuang

  Level 4. Prodigy

  Posted on 20 Nov 2019

  Purchased

  Smartly

  Used this in their beginning years but officially got active only beginning this year. Their platform user experience was awesome, it was easy to get started and invest and even withdrawing was easy. Within just 2 days I sold and was returned my full sum. Would be great if there was a mobile app for this.

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