To provide some context, I was on the lookout for different investment vehicles, and searching for a platform that was fuss-free and would value add.
The free investment goal calculator on the AutoWealth homepage is a very useful tool. After playing around with it, and if you do decide to get started, AW will connect you with a manager before you start the account, to answer queries.
See the section on "Customer Support" below!
I think this is where AW really value-adds.
After the initial contact, the assigned AW manager continue to keep in touch to answer any questions/queries you might have. Also, there's an AW Telegram channel exclusively for AW users, and this is a platform where we can ask the AW managers, even the founders, any questions/queries/concerns about market trends and/or our investments.
These friendly folk will happily provide good information, and the Tele channel has thus been a great way to level up on investment knowledge :)
The browser UI on google chrome is easy to use and understand.
AW doesn't have an app at the moment, but that's ok to me - I prefer peace of mind and don't really want to receive constant phone notifications about price/value fluctuations.
The set-up of the Saxo account in my name is great too, and whatever AW buys/sells on my behalf will be reflected in email updates from Saxo (e.g. trades made, current holdings etc.)
I initially put in a lump sum, followed by a couple of hundred per month (DCA), with a 80/20 stocks/bonds allocation. The returns currently stand at ~9% (in about 6 months), and I've not seen it dip in the red (the auto-allocation/re-balancing of AW is pretty good!).
As an AW user, I like the direction that the company is going, and am considering adding more funds in the near future, especially since banks have slashed their interested rates.