Endowus

Details

• 

  Ryan Chong

  Level 2. Rookie

  Updated 9h ago

  Purchased

  Endowus

  [User Experience] As a web developer myself who works in the same domain, I am supremely impressed by their UI/UX. Their site is clean and minimal. Every step of the onboarding process was clearly displayed with relevant help text. [Onboarding Experience] I used MyInfo so the experience was seamless. Kudos to the EndowUs team for integrating with MyInfo. Apart from streamlining the onboarding experience, it also made them look more credible. [Waiting Time] It takes around 5 business days for the UOB KayHian account to be opened before I could start funding the account. I reckon that's a reasonable waiting time. [Investment Method] I went through almost all of their webinars before jumping in. Their webinar series in youtube are extremely insightful. I am a big believer of diversification as the only free lunch in investment world and this is exactly what EndowUs promised to do. [Others] My main concern before joining was why can't we just buy the underlying funds ourselves? Upon researching further, I realised that their value propositions are: 1. Access to institutional fund normally not available to retail investors 2. Low fees 3. Strong team with impressive financial background The fact that they have prospectus and fund rationale for each underlying fund is an icing on the cake. Look forward to continued success with EndowUs!

  0 comments

  Helpful

  0
• 

  Jeff Yeo

  Level 7. Grand Master

  Updated 2w ago

  Purchased

  Endowus

  Your CPF OA earns 2.5% returns and I was looking to invest into something with higher returns. I got really interested in when Endowus was marketing the ability to invest with CPF OA and here is my experience so far. On Boarding Onboarding is completely online. I used the “myInfo” available in SingPass and the process was quite seamless. Pre-requisites STEP 1: Complete the CPF SAQ A CPF-IA is necessary to invest your CPF Ordinary Account. Before opening your CPF-IA, you must complete the CPF Investment Scheme Self-Awareness Questionnaire (CPFIS SAQ). The SAQ contains 20 multiple-choice questions with no pass score. STEP 2: Open your CPF-IA I already had a CPF-IA account with UOB so I only need to link it together. For those without an account, you will need to open a CPF-IA but this is also quite simple and done online. You can use DBS or OCBC but the process is a little more troublesome as you will need to submit forms to the respective banks. STEP 3: Look up your CPF-IA number and link it to Endowus You may use your existing CPF-IA with any of the 3 agent banks (UOB, DBS or OCBC), and link it to your Endowus account. STEP 4: Start investing your CPF After you receive an email confirming that your CPF-IA is linked to your Endowus account, you can start investing right away. There is no need to top and transfer money, UOB Kay Hian can draw the investment amount directly from your CPF agent bank and process your CPF investments. This really simplified the process quite a bit. Portfolio I decided on a 60/40 portfolio and cost averaging 2000 a month. Overall very good experience

  0 comments

  Helpful

  0
• W

  Wj

  Level 3. Wonderkid

  Updated 2w ago

  Purchased

  Endowus

  I have invested with Endowus for a few months and I am impressed with the level of customer support they provide. Support emails are responded to quickly and with sufficient depth to clarify my concerns. The user interface on their website is excellent and I have seen several incremental improvements over the past few months. Some key improvements are the display of the total amount invested since day 1, indication of significant events (such as a new deposit of funds) in the investment performance graph which enhances interpretation of the performance. My current portfolio is clearly indicated with breakdowns in terms of % stocks or bonds, top 10 stock holdings, % sector/country allocation. A detailed overview of each fund they offer and why they are chosen by Endowus are provided as well. Access Fees charged to us are also clearly displayed. Endowus provides a modeling feature which showcases the historical performance of several variants of portfolio composition, eg: 80% stocks 20% bonds etc. The occasional email newsletter from Endowus is well worth a read too 👍 Finally, the cherry on the cake is that they have recently been granted approval from MAS to allow users to invest with them using CPFIS :) *Updated July 2020* -Why you are still using/no longer using the product- I am happy to say that I am still invested with Endowus till today. They have further improved their offerings by providing better fund alternatives for Cash/SRS portfolios. The alternative funds have further lowered the cost & volatility and increased returns. The proposed fund changes are transparently highlighted in articles posted on their "Insights" section of their website, and also via their frequently hosted webinars on Youtube. Additionally, Endowus does not force these changes on its investors; you do have a option of keeping the status quo by not accepting the proposed changes. Lastly, Endowus has recently climbed abroad the Cash Management bandwagon with its Cash Smart Core/Enhanced offering. I have to say that it is a very competitive product when you compare it with existing similar products by fellow robo-advisors :) Comparison charts can be found on Endowus's website.

  1 comment

  Helpful

  3

  

  Lean Sing Ding

  07 Nov 2019

  Hi WJ, thank you for the vote in confidence! We are so glad you noticed the incremental improvements over the months! Our team has been working super hard to incorporate suggestions from clients to improve the UX and we are glad you found that it enhanced your experience. We will continue to work hard to bring the best solutions across a cutting edge digital platform to our treasured Endowus clients. Lean Sing|Endowus Client Experience Lead
• CW

  Charlotte W

  Level 2. Rookie

  Updated 4w ago

  Purchased

  Endowus

  user-friendly interface and seamless on-boarding; transparent & efficient on fees; able to put complex investment concepts into layman's terms, making it intuitive & accessible for everyone

  0 comments

  Helpful

  1
• 

  CH

  Level 7. Grand Master

  Updated 4w ago

  Purchased

  Endowus

  update a review because of seedly promo. [Returns Rate] i started accounts with other robos about similar time before the covid crash. other portfolios have recovered or going to reach the before covid level. Endowus is the only portfolio which I still see in red zone. Other than this, the other aspects of their user experience is awesome. Their customer engagement team replies to queries promptly, sometimes even at odd hours. If I could only give a feedback: the webinars with dimensional and pimco might be too heavy for new investors. you might want to break those down into bite site video clips for education.

  1 comment

  Helpful

  3

  

  Shengshi Chiam, CFA

  13 Feb 2020

  Thanks CH for your feedback. Understand your preference to have benchmarking against an index, I will feedback to the team. Our engineering team has recently implemented myInfo Onboarding, which allows Endowus to retrieve customer's personal information through the government portal. This will make the onboarding process more convenient. We are also working with Kayhian on the letters sent over. Thanks for the feedback.
• 1
• 2
• 3
• 4
• 5
• 6
• ...
• 20
• 21