Tuas Power Reviews and Comparison - Seedly
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Tuas Power

  • Overview
  • Reviews (143)
  • Questions (6)
  • More Details

Plans (7)

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Details

About Tuas Power

Tuas Power is regarded as one of the top 3 power providers in Singapore. Incorporated in 1995 alongside the start of the reform of the power industry in Singapore. Today, Tuas Power is known as one of the country’s leading power generation companies and is a supplier of energy solutions, multi-utilities and environmental services.

Tuas Power is for residents who wish to explore different energy retailers in light of the Open Energy Market (OEM).

Tuas Power electricity plan users can enjoy 1% cashback with POSB Everyday Card. Plans also include the Transmission Loss Factor and are also inclusive of the Carbon Tax.

Read More about Tuas Power
Reviews (143)

4.8

143 Reviews

  • 5
    127
  • 4
    13
  • 3
    1
  • 2
    0
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    2

Read Review About...

tuas power

customer service

posb everyday

link point

referral code

sign tuas

ntuc linkpoint

online sign

security deposit

everyday card

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  • Updated 2d ago

    Purchased

    Tuas Power PowerFIX 36

    I have a very good overall experiences with Tuas Power customer services on Facebook. Their response is fast and provided all the information i need. The online submission also very smooth and hassle free. I like the no hidden cost approach for the plan and the monthly charges go to original SP bill. Thanks.
    0 comments
    0
  • Updated 3d ago

    Purchased

    Tuas Power PowerFIX 18

    My application was processed by Mr. Jesuthason and he is really helpful. We are very satisfied with Tuas link. Recommended for any newcomers.
    0 comments
    0
  • Updated 3d ago

    Purchased

    Tuas Power PowerFIX 36

    [Customer Services] I received email from DBS electricity market and call tuas power as I am confused how the whole thing work. I was lucky to serve by Jesuthason .He was very patient and explained the different promotions and the latest promotion. The amazing thing is that he was fast and prompt to send me all informations without me doing anything. I would like to compliment his kind assistance and services to make my "switch" a happy and pleasant one. Thank you Tuas power.
    0 comments
    0
  • Updated 4d ago

    Purchased

    Tuas Power PowerFIX 24

    [Customer Services] Clara is indeed a great help. We goes into extra mile to understand my bill n needs. [Signup Process] It's super. She process everything for me over the phone n read back what she wrote n make sure that I understand. [Hidden Costs] Everything is clearly relayed to me. No hidden cost involved.
    0 comments
    0
  • Updated 4d ago

    Purchased

    Tuas Power PowerFIX 36

    [Signup Process] Easy apply through website or DBS marketplace [Customer Services] Promot response and patience from officer , Jesuthason.
    0 comments
    0
Questions (6)
Recent ActivityUnansweredTrending

Tuas Power

Promo Codes

Electricity Retailers

Anyone has promotional/referral codes for Tuas Power?
Yong Lun
Yong Lun
Level 4. Prodigy
Updated on 21 Oct 2019
Enter code RCCE497! Get additional $20 rebate on top of any existing promo! !
Answer image preview
👍 12

Tuas Power

Electricity Retailers

Anyone noticed that only TuasPower PowerFIX 24 plan is a Standard Price Plan, whereas PowerFIX 18 and PowerFIX 36 is Non-Standard Price Plan?
Tuas Power
Tuas Power
Level 2. Rookie
Answered on 04 Mar 2020
Hi there, just to help everyone understand a little more about Tuas Power's Electricity Plan. All Tuas Power's fixed price plans has similar features. Once a customer signs up for the plan, the price is guranteed to be FIXED throughout the contract period and will not increase or decrease, regardless of how tariff should fluctuate. The difference is as mentioned below: 1) Contract Duration The Energy Market Authority (EMA)'s guidelines for standard duration is limited to 6, 12 and 24 months plan. Our 18 and 36 months fixed price plans were launched as part of customers' feedback for shorter duration due to tenancy concerns (18 months plan) and longest possible lock-in duration (our 36 months plan). 2) Auto-renewal product type Customers signing up for our 18 and 36 months can auto-new with a different type of product (tariff/ fixed) and definately at a price lower than published SP tariff rate. All customers will receive a contract expiry notice at least 18 working days before the contract expires. Customers can renew by picking the latest available plan/ promotion, which may change from time to time. Customers can also select a plan to renew one year in advance, if they feel the promotional plan is suitable for them. Customers do not necessarily need to be auto-renewed. We have a variety of plans and promotions available, hopefully there will be one which you will be comfortable to sign up. Meanwhile, if you should have any questions, please do visit our Facebook or drop us your enquiry at [email protected]
👍 1

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Tuas Power

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SeedlyTV S1E08

Which electricity retailer are you using now and why?
Randy Chai
Randy Chai
Level 5. Genius
Updated on 25 Jun 2019
Hi there! If you've been following our community you would probably find that we've already covered the cheapest electricity retailer and the terms & conditions you should consider when it comes to choosing the ideal retailer. If you've yet to do so, do click on the respective links and read for your own good :) A couple of considerations beyond prices and promotions would be, services, usability and how environmentally friendly theses retailers are. So which electricity retailers are actually environmentally friendly? ! Carbon Neutral Electricity Retailers iSwitch - All of iSwitch's electricity plans are 100% green. They have this iSwitch2Green Carbon Credit Offset scheme that is applicable for both businesses and residential households. These carbon credits are issued with the aim of reducing the equivalent emission of greenhouse gases into the atmosphere. Households can use these credits to offset their use of electricity to become carbon neutral, helping you do your part for the environment! Do note that iSwitch has six electricity plans to choose from, 3 Fixed Price Plans and 3 Discount-Off-Tariff (DOT) Plan. Source: https://iswitch.com.sg/green-electricity-iswitch-online-price-plans/ Geneco - Geneco has a plan (Get It Green Plan) that produces zero carbon footprint for a one-year period. However, do note that all users can purchase carbon credits with Geneco at an additional cost of S$0.005 per kWh, which will be reflected on your monthly bill. Which represents that If your household consumes 500 kWh per month, and you have signed up with us for a 24-month fixed rate plan at S$0.1620 per kWh, your electricity bill would be S$81 per month. If you choose to purchase the carbon credits to offset your electricity consumption at a cost of S$0.005 per kWh, you would only be paying an additional S$2.50 per month. Which is not too steep of a price to pay to reduce your carbon footprint! Do note that Geneco has a total of seven electricity plans to choose from, 4 Fixed Price Plans, 1 Discount-Off-Tariff (DOT) Plan and 2 Non-Standard Fixed Price Plan. Source: https://www.geneco.sg/reduce-carbon-footprint/ Sembcorp Power - All Semcorp Power's regular plans provide carbon offset 50 kWh of electricity per month. P.S. For every successful contract sign-up with Sembcorp Power, they claim to pledge $5 to selected charities to offset their electricity bills. Wow! Solar Energy Plans/Retailers Geneco - 100% clean solar energy plan (Get Sunny) for 18 months. However, do note that your contract will be renewed under a standard 24 months Fixed Plan. View fact sheet here Sembcorp - Unique non-standard solar energy price plan (Sunshine Plan) that provides you with green energy from 7am to 7pm only and regular energy after this period. Do note that the prices vary as well. You will pay 21.40c/kWh from 7am to 7pm and 18.65c/kWh after. View fact sheet here Sunseap has three Fixed-Price Plans and three Discount off Tariff Plans that you can choose from which runs on 1%, 50% and 100% solar energy respectively View source: https://www.sunseap.com/residential/electricity-plans/ P.S. You can also check out and compare reviews of all 12 electricity retailers here: https://seedly.sg/reviews/electricity-market I hope this will help!
Answer image preview
👍 6

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SeedlyTV S1E08

Among the 5 retailers here, what differentiates you from the others?
KA
Khairudin Ali
Level 4. Prodigy
Answered on 21 Sep 2019
It depends on seasonal Promotion and Conditions rates. I still remember that previously months before my subscription, Sembcorp was the perfect fit for me with generous promotion rate but days before my application, it happens that Geneco gave the best rates and conditions compared to Sembcorp. . After all, these companies are still under one parent company. No worries about shortages of electrical supply but do worry about your monthly bills. . Just a heads up for newbie: 1. Check the best rates among the retailers. 2. Compare their promotion discounts offered. 3. Check the term and condition if the contract is 'Fixed' or 'Non-Fixed' contact. Go for Fixed. 4. Do your calculations. Make sure the bills saves you money. . Good luck.
👍 0

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SeedlyTV S1E08

The prices among the electricity retailers in the OEM are so similar, what's the difference between the products vis-a-vis another company?
Nicholas Tan Yi Da
Nicholas Tan Yi Da
Level 4. Prodigy
Answered on 10 Jul 2019
Well prices are similar, the only thing u can do is to weigh the pros and cons of other stuff, such as whether its same bill, hidden fees, promotions, trustworthiness of the company transparency of billing, etc. Hope that helps :)
👍 0

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SeedlyTV S1E08

How can I trust in your company that you won't close down in the months to come since all the plans are so similar?
Nicholas Tan Yi Da
Nicholas Tan Yi Da
Level 4. Prodigy
Updated on 10 Jul 2019
My general rule of thumb is to choose companies that are 1)big well established companies(e.g. companies with their own power generation factories like tuas, keppel etc. 2)trustworthy 3) transparent in their billing/fees and also for some who wish more convinience , maybe choose ones that are the same SP bill. Hope that helps:)
👍 2

Good To Know

Energy bill is integrated within the SP services bill, no additional GIRO payments necessary.

Contact Info

Address: 111 Somerset Road #11-09,

               TripleOne Somerset

               Singapore 231864

CusCare Hotline

Residential Enquires: 6838 6888

Business Enquires: 6838 5565

Fax: 6838 5595

Operating hours: 9am to 5.30pm, Mon to Fri

Email: [email protected]

For more information, you can visit Tuas Power’s website.