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Tuas Power

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  • Reviews (736)
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4.8
736 reviews
claimed

Claimed

This product is managed by Tuas Power.

USER RATINGS

Customer Support

4.8

Ease of signup

4.9

Online Portal

4.7

Plans (7)

Slide 1 of 7
  • Tuas Power PowerFIX 36 Plan

    Fixed rate of 25.68c/kwh

    PLAN TYPE

    25.68

    RATE

    36m

    CONTRACT

  • Tuas Power PowerFIX 24 Plan

    Fixed rate of 25.68c/kwh

    PLAN TYPE

    25.68

    RATE

    24m

    CONTRACT

  • Tuas Power PowerFIX 18 Plan

    Fixed rate of 25.68c/kwh

    PLAN TYPE

    25.68

    RATE

    18m

    CONTRACT

  • Tuas Power PowerFIX 12 Plan

    Fixed Price of 25.68c/kwh

    PLAN TYPE

    25.68

    RATE

    12m

    CONTRACT

  • Tuas Power PowerDO 24 Plan

    3.00% off regulated tariff

    PLAN TYPE

    25.03

    RATE

    24m

    CONTRACT

  • Tuas Power PowerDO 12 Care Plan

    3.00% off regulated tariff

    PLAN TYPE

    25.03

    RATE

    12m

    CONTRACT

  • Tuas Power PowerDO 6 Plan

    3.00% off regulated tariff

    PLAN TYPE

    25.03

    RATE

    6m

    CONTRACT

Tuas Power PowerFIX 36 Plan

Fixed rate of 25.68c/kwh

PLAN TYPE

25.68

RATE

36m

CONTRACT

Details

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  • Claimed in October 2020

Tuas Power Review 2021

Overall, Tuas Power consistently scores high on SeedlyReviews because users appreciate the lower rates post-switch from SP group, the convenience of utilising the same bill, as well as Tuas Power's stellar customer service.

Tuas Power offers 2 types of electricity pricing plans: Tariff and Fixed rates, for a duration of 6, 12, 18, 24 or 36 months.

If you want convenience when it comes to bill payments, Tuas Power has bundled their bill with SP Group. So you'll get all of your utility bills in one place.

Tuas Power is for residents and businesses who wish to explore different energy retailers in light of the Open Energy Market (OEM). Tuas Power boasts reliability, simplicity and affordability as their unique selling points. Being in the power generation industry since 1995, Tuas Power is an experienced player in electricity production who is able to assure users of a reliable power supply at low costs.

Read More about Tuas Power
Reviews (736)

4.8

736 Reviews

  • 5
    632
  • 4
    85
  • 3
    10
  • 2
    3
  • 1
    6

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      Posted 1d ago

      Purchased

      Tuas Power PowerFIX 36 Plan

      From so many electricity companies, I have my eye only on Tuas power as it has been generating electricity since 1999 and the retail arm of Tuas Power Generation. Best part is it's same bill as water and gas, so no worries on the deduction from Gov GST vouchers! Hassle Free and at the best price!

      0

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      Posted 1d ago

      Purchased

      Tuas Power PowerFIX 24 Plan

      Have been with Tuas Power in the last 2 years and have just renewed another 2 years. So far so good but the new price has increased.

      0

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      Reply

      Posted 2d ago
      Has a business account relationship for more than 4 years. Upon this year's renewal, the account manager was irresponsible and unresponsive. I highlighted and escalated through 3 different channel but no one reach out back to me. At this point, i am at a limbo due to the energy price shock and have missed the opportunity to lock in the rates for my business. Poor experience and has lost my trust for the company.

      0

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      Posted 3d ago

      Purchased

      Tuas Power PowerFIX 36 Plan

      Very prompt and efficient service. Switching from SP to Tuas Power is a such a SWIFT! Called to check if it is true that first 1 month charges will be waived with no capped under plan PowerFIX36. They confirmed yes. Telesales officer Sue wasted no time to reply my email! Glad to have switched from SP to Tuas Power!

      0

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      Posted 3d ago

      Purchased

      Tuas Power PowerDO 12 Care Plan

      [Customer Services] Very good customer services. Call in easily and someone would be answering the phone within a reasonable time. The person I talked to was willing to listen and provide helps and confirmation to my request. Apart from the good customer services, I am attracted by the portability of Tuas, which other providers may not be able to offer. Overall, happy with the services so far.

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      Types of Tuas Power Electricity Plans

      Tuas Power offers 2 types of standard price plans: discount off regulated tariff OR fixed rates. And they come with a contract for a duration of 6, 12, 18, 24 or 36 months.

      Discount Off Regulated Tariff Plans: Enjoy guaranteed savings by always paying a discount off the current regulated tariff rates

      Fixed Rate Plans: These are calculated per kWh, so you can enjoy price certainty with fixed electricity rates for your entire contract period

      Plan

      Type

      Electricity Rates / Price per kWh

      PowerDO 6
      6 months

      Discounted Tariff

      3.00% off regulated tariff rates

      PowerDO 12 Care
      12 months

      Discounted Tariff

      3.00% off regulated tariff rates

      PowerDO 24
      24 months

      Discounted Tariff

      3.00% off regulated tariff rates

      PowerFIX 12
      12 months

      Fixed Rates

      25.68 cents/kWh

      PowerFIX 18

      18 months

      Fixed Rates

      25.68 cents/kWh

      PowerFIX 24
      24 months

      Fixed Rates

      25.68 cents/kWh

      PowerFIX 36
      36 months

      Fixed Rates

      25.68 cents/kWh

      Summary of Electricity Plans available with Tuas Power

      As electricity plans and prices tend to change often, do check Tuas Power's official website for the latest plans and pricing

      Benefits and Features of Tuas Power

      • Simplicity, reliability, and affordability
      • Other than having one of the largest market shares of electricity retailing, Tuas Power also has great customer service
      • Flexibility to choose your contract duration from 6, 12, 18, 24 or 36 months according to your preferences
      • Hassle-free switch over - If you switch to Tuas Power, bill payments and your current meter are still integrated with SP. There'll be no need for extra charges or separate charges.
      • No Charges for Transmission Loss Factor
      • There will be no additional security deposits necessary if you're transferring over from SP
      • Enjoy 1% cashback on your power bills if you have a POSB Everyday Card
      • Additionally, new signups get to enjoy free selected AVIVA insurance - choose to be protected for home contents, personal accidents, or travel.

      Fees and Charges for Tuas Power

      • Late Payment Charge: 1% per month on the outstanding amount
      • Early Termination Fee: S$200
      • One-time Meter Installation for Advanced Metering Infrastructure (AMI) Meter: S$42.80 (not a compulsory installation)
      • Special Meter Reads by SP: S$21.40

      Need help choosing electricity providers? Compare Singapore's Best Electricity Retailers with Seedly's Open Electricity Market Comparison Tool

      Contact Tuas Power

      • Residential Enquiries: 68386888
      • Business Enquiries: 68385565
      • For more information, you can visit Tuas Power’s website.

      About Tuas Power

      Tuas Power is regarded as one of the top 3 power providers in Singapore. Incorporated in 1995 alongside the start of the reform of the power industry in Singapore. Today, Tuas Power is known as one of the country’s leading power generation companies and is a supplier of energy solutions, multi-utilities and environmental services.

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.

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