facebookTuas Power Reviews and Comparison - Seedly

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4.8
864 reviews
claimed

Claimed

This product is managed by Tuas Power.

USER RATINGS

Customer Support

4.8

Ease of signup

4.8

Online Portal

4.7

Plans (5)

Slide 1 of 5
  • Tuas Power PowerFIX 24 Plan

    Fixed rate of 27.11c/kwh

    PLAN TYPE

    27.11

    RATE

    24m

    CONTRACT

  • Tuas Power PowerFIX 18 Plan

    Fixed rate of 27.11c/kwh

    PLAN TYPE

    27.11

    RATE

    18m

    CONTRACT

  • Tuas Power PowerFIX 12 Plan

    Fixed Price of 27.11c/kwh

    PLAN TYPE

    27.11

    RATE

    12m

    CONTRACT

  • Tuas Power PowerDO 24 Plan

    3.00% off regulated tariff

    PLAN TYPE

    25.03

    RATE

    24m

    CONTRACT

  • Tuas Power PowerDO 12 Plan

    3.00% off regulated tariff

    PLAN TYPE

    25.03

    RATE

    12m

    CONTRACT

Tuas Power PowerFIX 24 Plan

Fixed rate of 27.11c/kwh

PLAN TYPE

27.11

RATE

24m

CONTRACT

Details

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  • Claimed in October 2020

Tuas Power Review 2021

Overall, Tuas Power consistently scores high on SeedlyReviews because users appreciate the lower rates post-switch from SP group, the convenience of utilising the same bill, as well as Tuas Power's stellar customer service.

Tuas Power offers 2 types of electricity pricing plans: Tariff and Fixed rates, for a duration of 12, 18 or 24 months.

If you want convenience when it comes to bill payments, Tuas Power has bundled their bill with SP Group. So you'll get all of your utility bills in one place.

Tuas Power is for residents and businesses who wish to explore different energy retailers in light of the Open Energy Market (OEM). Tuas Power boasts reliability, simplicity and affordability as their unique selling points. Being in the power generation industry since 1995, Tuas Power is an experienced player in electricity production who is able to assure users of a reliable power supply at low costs.

Read More about Tuas Power
Reviews (864)

4.8

864 Reviews

  • 5
    737
  • 4
    104
  • 3
    13
  • 2
    3
  • 1
    7

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      Posted 2d ago

      Purchased

      Tuas Power PowerFIX 18 Plan

      Peck wun was really good and amazing and friendly promoter she prepared for me everything and and all the paperwork was wonderful and in order all was good thank you peck Wun [Customer Services]

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      Posted 5d ago

      Purchased

      Tuas Power PowerFIX 18 Plan

      [Customer Services] [Signup Process] I am with tuas power for the last 3 years. The transition was very smooth and everything was seemless and I love it that I decide to renew with Tuas Power. Had a great experience with your CSO and the Customer portal for the renewal. Thanks Tuas Power.

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      Posted 6d ago

      Purchased

      Tuas Power PowerFIX 12 Plan

      First time customer with Tuas Power. Sign up process was easy and quick! Billing is integrated with SP power which was the main selling point for the switch from SP. Previously was on SP wholesale electricity plan which was charging triple for usage due to shortage of natural gas. Regret not switching earlier to a fixed rate plan!

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      Posted 6d ago

      Purchased

      Tuas Power PowerFIX 18 Plan

      Prompt and fast replies from customer service. Good Rates for repeated renewal. Ease of integration with SP bill

      0

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      Posted 7d ago

      Purchased

      Tuas Power PowerDO 12 Plan

      Just renewed household utility contract with Tuas Power. Have been with them since the start of the open electricity scheme. Easy to reach the customer service hotline and renewing was a breeze. Would have been great if they offered shorter renewal contracts for existing customers with the promotions as well.

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    • Its very good! I've renewed my contract with them for another 3 years! I would recommend Tuas Power to those who are new to the OEM Electricity Market

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      Posted 9d ago

      Purchased

      Tuas Power PowerFIX 24 Plan

      Signed up for the 36 month plan and its worth it.. Good price.. especially when the recent electricity problems arises

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      Posted 11d ago

      Purchased

      Tuas Power PowerFIX 12 Plan

      After switching to tuas power, it saves me from some electricity bill and also customer service staff were really helpful in providing good info when asked. Most importantly its so much easier to get in contact via phone. Good job and im so relieve i switched to tuas power. [Customer Services]

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      Posted 12d ago
      [Customer Services] [Signup Process] Heard a lot about the great customer service renders by Tuas Power and I personally experienced it when I called the Customer Service Hotline a few times to enquire about my contract and renewal process. Customer Service Officers that attended to me were friendly, helpful, patient and knowledgeable to clear my doubts that I had before the renewal of my contract. Overall experience with Tuas Power was very pleasant and I hope it keeps its standard.

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      Posted 12d ago

      Purchased

      Tuas Power PowerFIX 24 Plan

      [Customer Services] Great customer services, although their reply on whatsapp was not fast but they answer all my question. [Signup Process] Recontact was very smooth. They help me recontact on their side through the commication on whatsapp

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      Types of Tuas Power Electricity Plans

      Tuas Power offers 2 types of standard price plans: discount off regulated tariff OR fixed rates. And they come with a contract for a duration of 12, 18 or 24 months.

      Discount Off Regulated Tariff Plans: Enjoy guaranteed savings by always paying a discount off the current regulated tariff rates

      Fixed Rate Plans: These are calculated per kWh, so you can enjoy price certainty with fixed electricity rates for your entire contract period

      Plan

      Type

      Electricity Rates / Price per kWh

      PowerDO 12
      12 months

      Discounted Tariff

      3.00% off regulated tariff rates

      PowerDO 24
      24 months

      Discounted Tariff

      3.00% off regulated tariff rates

      PowerFIX 12
      12 months

      Fixed Rates

      27.11 cents/kWh

      PowerFIX 18

      18 months

      Fixed Rates

      27.11 cents/kWh

      PowerFIX 24
      24 months

      Fixed Rates

      27.11 cents/kWh

      Summary of Electricity Plans available with Tuas Power

      As electricity plans and prices tend to change often, do check Tuas Power's official website for the latest plans and pricing

      Benefits and Features of Tuas Power

      • Simplicity, reliability, and affordability
      • Other than having one of the largest market shares of electricity retailing, Tuas Power also has great customer service
      • Flexibility to choose your contract duration from 12, 18 or 24 months according to your preferences
      • Hassle-free switch over - If you switch to Tuas Power, bill payments and your current meter are still integrated with SP. There'll be no need for extra charges or separate charges.
      • No Charges for Transmission Loss Factor
      • There will be no additional security deposits necessary if you're transferring over from SP
      • Enjoy 1% cashback on your power bills if you have a POSB Everyday Card
      • Additionally, new signups get to enjoy free selected AVIVA insurance - choose to be protected for home contents, personal accidents, or travel.

      Fees and Charges for Tuas Power

      • Late Payment Charge: 1% per month on the outstanding amount
      • Early Termination Fee: S$200
      • One-time Meter Installation for Advanced Metering Infrastructure (AMI) Meter: S$42.80 (not a compulsory installation)
      • Special Meter Reads by SP: S$21.40

      Need help choosing electricity providers? Compare Singapore's Best Electricity Retailers with Seedly's Open Electricity Market Comparison Tool

      Contact Tuas Power

      • Residential Enquiries: 68386888
      • Business Enquiries: 68385565
      • For more information, you can visit Tuas Power’s website.

      About Tuas Power

      Tuas Power is regarded as one of the top 3 power providers in Singapore. Incorporated in 1995 alongside the start of the reform of the power industry in Singapore. Today, Tuas Power is known as one of the country’s leading power generation companies and is a supplier of energy solutions, multi-utilities and environmental services.

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.

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