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Tuas Power

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  • Reviews (1486)
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Summary

Product Page Transparency

  • Claimed in October 2020

Tuas Power Review 2021

Overall, Tuas Power consistently scores high on SeedlyReviews because users appreciate the lower rates post-switch from SP group, the convenience of utilising the same bill, as well as Tuas Power's stellar customer service.

Tuas Power offers 2 types of electricity pricing plans: Tariff and Fixed rates, for a duration of 12, 18 or 24 months.

If you want convenience when it comes to bill payments, Tuas Power has bundled their bill with SP Group. So you'll get all of your utility bills in one place.

Tuas Power is for residents and businesses who wish to explore different energy retailers in light of the Open Energy Market (OEM). Tuas Power boasts reliability, simplicity and affordability as their unique selling points. Being in the power generation industry since 1995, Tuas Power is an experienced player in electricity production who is able to assure users of a reliable power supply at low costs.

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Summary

Product Page Transparency

  • Claimed in October 2020

Tuas Power Review 2021

Overall, Tuas Power consistently scores high on SeedlyReviews because users appreciate the lower rates post-switch from SP group, the convenience of utilising the same bill, as well as Tuas Power's stellar customer service.

Tuas Power offers 2 types of electricity pricing plans: Tariff and Fixed rates, for a duration of 12, 18 or 24 months.

If you want convenience when it comes to bill payments, Tuas Power has bundled their bill with SP Group. So you'll get all of your utility bills in one place.

Tuas Power is for residents and businesses who wish to explore different energy retailers in light of the Open Energy Market (OEM). Tuas Power boasts reliability, simplicity and affordability as their unique selling points. Being in the power generation industry since 1995, Tuas Power is an experienced player in electricity production who is able to assure users of a reliable power supply at low costs.

...see more

Plans (4)

Slide 1 of 4

Tuas Power PowerFIX 12 Plan

Fixed rate of $0.3148/kWh

PLAN TYPE

31.48

RATE

12m

CONTRACT

Tuas Power PowerFIX 18 Plan

Fixed rate of $0.3083/kWh

PLAN TYPE

30.83

RATE

18m

CONTRACT

Tuas Power PowerFIX 24 Plan

Fixed rate of $0.3083/kWh

PLAN TYPE

30.83

RATE

24m

CONTRACT

Tuas Power PowerFIX 36 Plan

Fixed rate of $0.3061/kWh

PLAN TYPE

30.61

RATE

36m

CONTRACT

Tuas Power PowerFIX 12 Plan

Fixed rate of $0.3148/kWh

PLAN TYPE

31.48

RATE

12m

CONTRACT

Reviews (1486)

4.8

1486 Reviews

5
1255
4
199
3
20
2
4
1
8

Service Rating

Customer Support

4.8

Ease of signup

4.8

Online Portal

4.7

      Posted 2h ago

      Purchased

      Tuas Power PowerFIX 12 Plan

      From time to time, in their membership portal, there are free treats for redemption which adds up over time. Thumbs up for that!

      0

      What are your thoughts?

      Posted 3d ago

      Purchased

      Tuas Power PowerFIX 36 Plan

      This is 3rd time I am renewing my contract with Tuas Power. Price is cheaper and the service is good

      0

      What are your thoughts?

      Posted 3d ago

      Purchased

      Tuas Power PowerFIX 36 Plan

      Tuas Power Price Plans are quite competitive against market players, with no hidden cost. And they reward repeat customers with good rates with each renewal, so it makes sense to continue to stay with them. The process of renewal is also easy, just one phone call away or you can let the contract renew itself. Customer service staff is efficient. I kike tha fact that SP is servicing their customers' accounts using SP app. My overall experience with Tuas Power is nothing but positive.

      0

      What are your thoughts?

      Posted 5d ago

      Purchased

      Tuas Power PowerFIX 36 Plan

      [Signup Process] I recently switched to Tuas Power for my electricity needs, and I must say I'm impressed. The sign-up process was seamless. Overall, I highly recommend Tuas Power to anyone looking for a dependable electric supplier.

      0

      What are your thoughts?

      Posted 9d ago

      Purchased

      Tuas Power PowerFIX 12 Plan

      Cheaper price. Better. Good customer service, signup is easy and helpful. ………………………………………………………………..

      0

      What are your thoughts?

      Posted 9d ago

      Purchased

      Tuas Power PowerFIX 24 Plan

      Been a customer right from the start and have not looked back since🙂 Customer service has been very helpful everytime I called to clarify T&C etc. Recently also renewed my contract with them as their rates are very attractive! Highly recommend!

      0

      What are your thoughts?

      Posted 10d ago

      Purchased

      Tuas Power PowerFIX 36 Plan

      I just auto recontract in Mar-2024. Surprised at the good rate given: 36 month / (before GST) 26.39 cents/kWh / (after GST) 28.77 cents/kWh. Thanks TP for taking care of existing customer. No reason not to continue re-contract. Recommended.

      0

      What are your thoughts?

      Posted 11d ago

      Purchased

      Tuas Power PowerFIX 24 Plan

      Received an email from Tuas Power informing that my contract is expiry soon and up for renewal. I called up to make enquiries. The staff attending to me is friendly and informative. Great customer service. Flexibility to choose contract duration from 12,18 or 24 months. The rates are competitive. What I like is bill payment is integrated with SP services. Renewed my contract for another 24 months. Thank you Tuas Power.

      0

      What are your thoughts?

      Posted 12d ago

      Purchased

      Tuas Power PowerFIX 12 Plan

      Compare with other suppliers Tuas peer has quoted a low price and they are very helpful to the community.

      0

      What are your thoughts?

      Posted 13d ago

      Purchased

      Tuas Power PowerFIX 24 Plan

      Friendly user Good rate So far no issues with the electricity and payment, very fuss free. Would continue to use this retailer for now.

      0

      What are your thoughts?

    Discussions (0)

      No Posts Found.

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      Types of Tuas Power Electricity Plans

      Tuas Power offers 1 type of standard price plan: fixed rates. And they come with a contract for a duration of 12, 18, or 24 months.

      Fixed Rate Plans: These are calculated per kWh, so you can enjoy price certainty with fixed electricity rates for your entire contract period

      Plan

      Type

      Electricity Rates / Price per kWh

      PowerFIX 12
      12 months

      Fixed Rates

      32.17 cents/kWh

      PowerFIX 24
      24 months

      Fixed Rates

      32.17 cents/kWh

      PowerFIX 18
      18 months

      Fixed Rates

      32.17 cents/kWh

      Summary of Electricity Plans available with Tuas Power

      As electricity plans and prices tend to change often, do check Tuas Power's official website for the latest plans and pricing

      Benefits and Features of Tuas Power

      • Simplicity, reliability, and affordability
      • Other than having one of the largest market shares of electricity retailing, Tuas Power also has great customer service
      • Flexibility to choose your contract duration from 12, 18 or 24 months according to your preferences
      • Hassle-free switch over - If you switch to Tuas Power, bill payments and your current meter are still integrated with SP. There'll be no need for extra charges or separate charges.
      • No Charges for Transmission Loss Factor
      • There will be no additional security deposits necessary if you're transferring over from SP
      • Enjoy 1% cashback on your power bills if you have a POSB Everyday Card
      • Additionally, new signups get to enjoy free selected AVIVA insurance - choose to be protected for home contents, personal accidents, or travel.

      Fees and Charges for Tuas Power

      • Late Payment Charge: 1% per month on the outstanding amount
      • Early Termination Fee: S$200
      • One-time Meter Installation for Advanced Metering Infrastructure (AMI) Meter: S$42.80 (not a compulsory installation)
      • Special Meter Reads by SP: S$21.40

      Need help choosing electricity providers? Compare Singapore's Best Electricity Retailers with Seedly's Open Electricity Market Comparison Tool

      Contact Tuas Power

      • Residential Enquiries: 68386888
      • Business Enquiries: 68385565
      • For more information, you can visit Tuas Power’s website.

      About Tuas Power

      Tuas Power is regarded as one of the top 3 power providers in Singapore. Incorporated in 1995 alongside the start of the reform of the power industry in Singapore. Today, Tuas Power is known as one of the country’s leading power generation companies and is a supplier of energy solutions, multi-utilities and environmental services.

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.