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PacificLight

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  • Reviews (19)
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4.6
19 reviews
claimed

Claimed

This product is managed by PacificLight.

Plans (10)

Slide 1 of 10
  • PacificLight Super Saver 36 Plan

    Fixed rate of 24.21c/kWh

    PLAN TYPE

    24.21

    RATE

    36m

    CONTRACT

  • PacificLight Savyy Saver 24 Plan

    Fixed Price of 22.50c/kwh

    PLAN TYPE

    22.50

    RATE

    24m

    CONTRACT

  • PacificLight Savvy Saver 12 Plan

    Fixed Price of 22.50c/kwh

    PLAN TYPE

    22.50

    RATE

    12m

    CONTRACT

  • PacificLight Confirm Save 12 Plan

    20% off regulated tariff

    PLAN TYPE

    20.02

    RATE

    12m

    CONTRACT

  • PacificLight Confirm Save 24 Plan

    18% off regulated tariff

    PLAN TYPE

    19.27

    RATE

    24m

    CONTRACT

  • PacificLight Stack It Up 24 Plan

    Non Standard

    PLAN TYPE

    NA

    RATE

    12m

    CONTRACT

  • PacificLight Easy Peasy Plan

    Non Standard

    PLAN TYPE

    NA

    RATE

    No Contract

    CONTRACT

  • PacificLight Save While Sleeping 24 Plan

    Non Standard

    PLAN TYPE

    NA

    RATE

    24m

    CONTRACT

  • PacificLight Save While Sleeping 12 Plan

    Non Standard

    PLAN TYPE

    NA

    RATE

    12m

    CONTRACT

  • PacificLight Sunny Side-Up 12 Plan

    Fixed Price of 22.50c/kwh

    PLAN TYPE

    22.50

    RATE

    12m

    CONTRACT

PacificLight Super Saver 36 Plan

Fixed rate of 24.21c/kWh

PLAN TYPE

24.21

RATE

36m

CONTRACT

Details

Product Page Transparency

  • Claimed in January 2021

PacificLight Electricity Review 2021: Is it Worth The Switch?

As part of the Open Energy Market (OEM) PacificLight has offered different residential plans to cater to different household needs. Offering plans from as low as 17.19 ¢/kWh, PacificLight is one of Singapore's crowd favourite, environmentally-conscious, energy providers as its prices are affordable with bill rebate promotions.

PacificLight champions green energy with their carbon-neutral plan, the Sunny Side-Up 12, that has a Renewable Electricity Certificate (REC) that proves that one-megawatt hour of electricity was generated from clean and renewable sources.

PacificLight is owned by FPM Power Holdings (Singapore) Ltd and PETRONAS Power Corporation (Mauritius) Ltd.

Read More about PacificLight
Reviews (19)

4.6

19 Reviews

  • 5
    17
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    2

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    Most HelpfulMost RecentLow to HighHigh to Low
      Posted 22 Sep 2021

      Purchased

      PacificLight Super Saver 36 Plan

      [Customer Services] I signed up for a 2 years contract in 2018, contract was automatically renewed till 2022 when it expired in 2020. I told the customer I do not want the automatic renewal when it expires in 2022, they can do absolutely nothing to accommodate and insist I reject them when they contact me 3 months prior to expiry even thought I am telling them right now i do not want it. Paid at the end of every month but by the middle of the month I will receive text or call harassing me to pay and there is a late payment fee for any payment received after only 14 days. Totally horrible service staff unable to assist in any matter and horrendously rigid system. Willing to pay the termination fee to cut off any future experience with this company.

      0

      What are your thoughts?

      Reply

      Posted 06 Dec 2019

      Purchased

      PacificLight Super Saver 36 Plan

      [Customer Services] Sufficient customer service which helps my parents to understand the product. [Signup Process] The signup process was smooth. Overall, I did not encounter any issue so far and all is good.

      0

      What are your thoughts?

      Reply

      23 Oct 2019

      Purchased

      PacificLight Easy Peasy Plan

      I use pacific light for my family. I think is really good because their service is perfect and awesome.

      1

      Hi.. can I get your referral code. You will get a discount

      What are your thoughts?

      Reply

      Posted 29 Aug 2019
      We have not paid utility bill more than 200sgd in the past 5 years. it consistently ranged from 150-180. Ever since the switch to pacific light, our utility bills from SP and Pacific light, now add up to more than 220 sgd EVERY SINGLE MONTH WITHOUT FAIL. We were made to sign up a 2 year contract since it gives the lowest price per watt. And now? completely stuck. Tried to understand why is that so but the service line takes forever to connect and the response is slow and unsatisfactory. Please avoid.

      1

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      Reply

      Posted 14 Jul 2019
      The best and attractive is no paper bill charge, no hidden cost unlike other retailers. easy online signup. Prompt customer service and solution. I experienced recurring issue, they put effort calling me and solved the problem in day. No recurring deduction failure charge, unlike some ither retailers. Highly recommended.

      0

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    Discussions (0)
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      PacificLight Electricity Plans

      Plan

      Price

      Duration

      Type

      Easy Peasy

      20.44 ¢/kWh +33¢ daily charge

      No Contract

      Fixed Rates

      Sunny Side-Up

      22.50 ¢/kWh

      12 months

      Fixed Rates

      Savvy Saver

      • 22.50 ¢/kWh
      • 22.50 ¢/kWh
      • 12 months
      • 24 months

      Fixed Rates

      Confirm Save

      • 20% off
      • 18% off
      • 12 months
      • 24 months

      Discounted Tariff

      Save While Sleeping

      up to 30% off

      12 and 24 months

      Discounted Tariff

      Super Saver

      24.21 ¢/kWh

      36 months

      Fixed Rates

      Plans Price summary for PacificLight

      Features of PacificLight

      • PacificLight delivers reliable and sustainable electricity that meets stringent environmental emission standards.
      • Fuelled by Liquefied Natural Gas (LNG), their power plant is one of the most efficient and modern power plants in Singapore
      • Promotes carbon-neutrality through their Sunny Side-Up plan that issues Renewable Energy Certificates (RECs), bills are also issued online to reduce paper wastage.
      • PacificLight might not offer the best rates at first glance but they often have ongoing promotions that can help reduce a fraction of the cost, ultimately keeping their prices affordable. So look out for PacificLight's promos!
      • PacificLight's discounted tariff prices are also reasonably competitive, as most competitive plans have their ranges between 23%-25% off.
      • Referral reward program for individuals with 24/36 months plan, refer others to PacificLight and both sides get to earn bill rebates!

      FAQs About PacificLight

      How do I switch to PacificLight?

      You can sign up online or call 6266 1188

      Will my electricity be disrupted when I do decide to switch?

      No, as you are switching electricity retailers and not supply you will not experience a disruption.

      Is there a service charge?

      There is no registration fee. However other fees apply (if applicable), such as Price Plan Change fee ($53.50), Historical Billing Information Request ($21.40) and Reprint and Mailing of hardcopy bills ($2.14 per bill).

      Does PacificLight require a security deposit?

      Yes, the security deposit will be collected upon the first bill. However, it can be waived when you pay your bills via Recurring Card Payment.

      How will I be billed?

      PacificLight offers direct billing, this means you will be billed directly from PacificLight. SP Group will send you a separate bill for the rest of your utilities.

      Do I have to change my meter if I switch to PacificLight?

      No, unless you choose the Save While Sleeping Plan or Stack It Up Plan. Plus, if you would like your meter readings to be measured and read at a half-hourly interval. Upgrading of AMI meter will incur a one-time fee of $40 (before GST) chargeable by the SP Group.

      About PacificLight

      PacificLight is an electricity power generator and retailer committed to helping their customers effectively and simply manage their energy needs. As part of the Open Energy Market (OEM) PacificLight has offered different residential plans to cater to different household needs. PacificLight is owned by FPM Power Holdings (Singapore) Ltd and PETRONAS Power Corporation (Mauritius) Ltd.

      Contact PacificLight

      • Customer Service Hotline: 6266 1188

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.

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