PacificLight Reviews and Comparison - Seedly
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Reviews (16)
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  • Posted on 12 Jul 2019
    My parents almost signed up with others who said they have no hidden fees. Luckily we found out in time that there were charges for paper bills (so much for no hidden fees)! We called PacificLight and were reassured that they did not charge for paper bills and we are happy with our choice.
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  • Posted on 12 Jul 2019
    Easy signup process! And i get to enjoy cool savings with Promo code rebates + Referral + Credit Cards Recurring Payment! Plus, their customer service officer Benjamin was so helpful and clear with his explanations when i called up to check on my bill payment!
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  • Updated on 12 Jul 2019
    No need much to convince! I can see that Pacific Light makes great effort over time to become very competitive amid stiff fights with over ten other players! Today, they are super where consumers benefited most! Lots of $ savings and hassle-free to switch to Pacific Light.
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    Lulu Chia
    Lulu Chia

    12 Jul 2019

    Agree! Really lots of savings! $$$
  • Posted on 12 Jul 2019
    no reason for not giving a full star rating simple signup process with great promo and package no hidden cost, whatever cost is written down on flyers the best part is no charge for paper copy bill prompt and professional customer service highly recommended
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  • Updated on 12 Jul 2019
    Not only am I delighted with e awesome deal provided by Pacific Light, I am also impressed with e great expertise and efficiency of e team for ensuring a smooth and effortless sign up. They win hands down on greater rebates and savings! No regrets choosing them as my provider 👍🏻❤️ thank you Pacific Light!
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  • Posted on 12 Jul 2019
    Easy sign up process and helped me to lighten my financial burden! Great customer service too, totally recommend to switch to PL! 👍🏼
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  • Posted on 12 Jul 2019
    Fast response from customer service and having competitive rates in the market, most importantly, no hidden cost.
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  • Super competitive and awesome customer service. Most importantly no hidden charges unlike other retailers.
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About PacificLight
Plan Types and PriceSuper Saver: $0.1787/ KWH Stick To It (24 Months): $0.1795/KWH Stick To It (12 Months): $0.1855/KWH Confirm Save: 22% off Regulated Tariff Save While Sleeping: (11PM-7AM) 30% off Regulated Tariff (7AM-11PM) 10% off Regulated Tariff
Contract Length/ Supply TermSuper Saver: 36 Months Stick To It: 12/24 Months Confirm Save: 12/24 Months Save While Sleeping: 12/24 Months Easy Peasy: No Contract
Termination FeesTermination of contract before the actual Supply End Date will result in termination fees, dependent on contract type.
PerksFor a list of promotions, you can visit PacificLight’s promotions on their website.

About PacificLight

PacificLight is an electricity power generator and retailer committed to helping their customers effectively and simply manage their energy needs. As part of the Open Energy Market (OEM) PacificLight has offered different residential plans to cater to different household needs. PacificLight is owned by FPM Power Holdings (Singapore) Ltd and PETRONAS Power Corporation (Mauritius) Ltd.

FAQs

How do I switch to PacificLight?

You can sign up online here or call 6266 1188

Will my electricity be disrupted when I do decide to switch?

No, as you are switching electricity retailers and not supply you will not experience a disruption.

Is there a service charge?

There is no registration fee. However other fees apply (if applicable), such as Price Plan Change fee ($53.50), Historical Billing Information Request ($21.40) and Reprint and Mailing of hardcopy bills ($2.14 per bill).

Does PacificLight require a security deposit?

Yes, the security deposit will be collected upon the first bill.

How will I be billed?

PacificLight offers direct billing, this means you will be billed directly from PacificLight. SP Group will send you a separate bill for the rest of your utilities.

Do I have to change my meter if I switch to PacificLight?

No, unless you choose the Save While Sleeping Plan. Switching meters with PacificLight would incur a one time fee of $40 (before GST)

Contact Info

Customer Service Hotline: 6266 1188

Operating Hours: Mon - Fri, 9am - 8pm

                            Sat, 9am - 1pm

Electricity Supply interruption: 24-hour hotline, 1800 778 8888

Email: [email protected]

For more contact info you can visit PacificLight’s contact page here.