Ohm Energy Reviews and Comparison - Seedly
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Ohm Energy

  • Overview
  • Reviews (302)
  • Questions (0)
  • More Details
4.9
302 reviews
claimed

Claimed

This product is managed by Ohm Energy.

USER RATINGS

Customer Support

4.9

Ease of signup

5.0

Online Portal

4.9
Use our comparison tool to choose the best plan for you
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Plans (7)

Slide 1 of 7
  • Fixed Ohm 6m

    Fixed rate of 16.85c/kWh

    PLAN TYPE

    16.85

    RATE

    6m

    CONTRACT

    [EXCLUSIVE] One-time $25 off bill with promo code 'OHMSEEDLY25'.

  • Fixed Ohm 12m

    Fixed rate of 18.49/kwh

    PLAN TYPE

    18.49

    RATE

    12m

    CONTRACT

    [EXCLUSIVE] One-time $25 off bill with promo code 'OHMSEEDLY25'.

  • Fixed Ohm 24m

    Fixed rate of 18.73/kwh

    PLAN TYPE

    18.73

    RATE

    24m

    CONTRACT

    [EXCLUSIVE] One-time $25 off bill with promo code 'OHMSEEDLY25'.

  • Simply Ohm (No lock in)

    Non Standard

    PLAN TYPE

    NA

    RATE

    No Contract

    CONTRACT

    [EXCLUSIVE] One-time $25 off bill with promo code 'OHMSEEDLY25'.

  • Market Ohm

    Non Standard

    PLAN TYPE

    NA

    RATE

    No Contract

    CONTRACT

    [EXCLUSIVE] One-time $25 off bill with promo code 'OHMSEEDLY25'.

  • Ohm Discount 6m

    22.0% off regulated tariff

    PLAN TYPE

    17.89

    RATE

    6m

    CONTRACT

    [EXCLUSIVE] One-time $25 off bill with promo code 'OHMSEEDLY25'.

  • Ohm Discount 12m

    22.0% off regulated tariff

    PLAN TYPE

    17.89

    RATE

    12m

    CONTRACT

    [EXCLUSIVE] One-time $25 off bill with promo code 'OHMSEEDLY25'.

Fixed Ohm 6m

Fixed rate of 16.85c/kWh

PLAN TYPE

16.85

RATE

6m

CONTRACT

[EXCLUSIVE] One-time $25 off bill with promo code 'OHMSEEDLY25'.

Details

Ohm Energy Review 2020

Ohm Energy is an electricity retailer founded in 2015 to offer low-cost, competitive energy prices in Singapore as part of the Open Energy Market (OEM) initiative by the Energy Market Authority (EMA).

Ohm is partnered with Singapore Power, the OG power provider, to deliver the same reliable power supply and bundled bill payment options. Uniquely, Ohm adds its own simplicity, affordability, and flexibility to the Open Electricity Market as an alternative electricity provider.

Other than providing low cost and simplicity in plans, Ohm Energy is also Carbon Neutral, they are part of the UN Climate Neutral Now initiative.

Read More about Ohm Energy
Reviews (302)

4.9

302 Reviews

  • 5
    276
  • 4
    25
  • 3
    1
  • 2
    0
  • 1
    0

Read Review About...

Most HelpfulMost RecentLow to HighHigh to Low
  • Updated 2d ago

    Purchased

    Fixed Ohm 24m

    Ohm definitely gives the best service in town! Not only that, the billing is incorporated into your current SP Bill and thus there's no worry about forgetting to pay you bills~
    1 comment
    0
    Ohm
    Ohm
    profile

    2d ago

    Dear Jiwen, Thank you for taking time to review us. We are glad that you are enjoying Ohm.
    Post
  • Updated 5d ago

    Purchased

    Fixed Ohm 6m

    I have been with Ohm for a long time now. Was on Ohm Discount plan which gets renewed every 6 months. Recently found out that Ohm Fixed is the cheapest rate. Switched over via the portal in a jiff! Customer care was also super helpful in answering questions. Definitely recommend anyone to try as there are trial periods given. Discounts given if you have a referral code. Drop me a line if you need one before you sign up. :)
    1 comment
    0
    Ohm
    Ohm
    profile

    2d ago

    Hi Natalie Fong, Thank you for your time to review us. We are glad that you are enjoying our services.
    Post
  • Updated 2w ago

    Purchased

    Fixed Ohm 6m

    Their customer service is awesome, I got my response within a few hours. Though I wish they have an email confirmation immediately after my application went through.
    1 comment
    1
    Ohm
    Ohm
    profile

    5d ago

    Dear Lester, Thank you for taking time to review us. The email confirmation isn't instantaneous as there are processes to verify and confirm that your information stored with us is correct in order to protect your data. Thank you for your feedback, we will try our best to shorten the duration of confirmation.
    Post
  • Updated 3w ago

    Purchased

    Fixed Ohm 6m

    Signing up is a breeze. Takes roughly about 5 minutes. Also sent queries to Ohm customer service and they replied really fast and in detailed. Prices are all inclusive and I like the overall service, plans and the fuss free approach.
    1 comment
    1
    Ohm
    Ohm
    profile

    2d ago

    Dear Angeline, Thank you for taking time to review us. Welcome to Ohm. We appreciate it!
    Post
  • Updated on 10 Sep 2020

    Purchased

    Fixed Ohm 6m

    I signed up with Ohm because they had the easiest sign up process. I have been on their plan for a year and the renewal was easy. They auto renewed my plan on the rate that was on their website which was competitive. I also got a renewal bonus automatically. I didn't even need to ask. Very happy with their service.
    1 comment
    2
    Ohm
    Ohm
    profile

    2d ago

    Dear MK, Thank you for taking time to review us. We appreciate it!
    Post
Questions (0)
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Benefits and Features of Ohm

  • Fuss-free energy - simple no-frills plans with simple corporate structure translates to affordable electricity plans for you
  • Flexibility in choosing the duration of plans you want - from 6, 12 or 24 months - commit freely to whichever you prefer, with no lock-in duration.
  • 4 types of pricing options - fixed rate, discount, wholesale, and an intriguing all-inclusive rate + small monthly fee that may be adjusted from time to time
  • Ohm is partnered with Singapore Power so consumers still get the same bundled utility bills, payment options and ultimately the same power provider but at lower rates.
  • Option to be more eco-friendly with their CO2 Offset option. Get to voluntarily reduce your carbon footprint by purchasing carbon offsets for your electricity consumption. These offsets are obtained through the Clean Development Mechanism of the United Nations Framework Convention on Climate Change.
  • Additionally, Ohm aims to be carbon neutral - this means that as an alternative electricity retailer, Ohm takes extra steps to reduce their carbon footprint by recycling whenever they can and choosing to support initiatives that are carbon neutral to fulfill their business requirements
  • SP Group acts as the billing agent for Ohm. This means that all your utilities charges are consolidated into one bill – making life much simpler for you.

Ohm Energy's Electricity Plans

Ohm Electricity Plan

Cost per kWh

Duration

Fixed Ohm
  • 6 months - 16.85 ¢/ kWh
  • 12 months - 18.49 ¢/ kWh
  • 24 months - 18.73 ¢/ kWh

6, 12 or 24 months

Ohm Discount
  • 6 months - 22%
  • 12 months - 22%

6 or 12 months

Simply Ohm

from 17.34 ¢/ kWh + $10.70 monthly fee
Pay a rate with a small monthly fee that may be adjusted from time to time, based on the changes in the market

no contract plan

Market Ohm

wholesale rate + $10.70 month fee + third-party charges

no contract plan

Need help choosing electricity providers? Compare Singapore's Best Electricity Retailers with Seedly's Open Electricity Market Comparison Tool

How does Ohm Energy Charge?

As illustrated above, the way your electricity is charged will depend on the market rates and the additional fees monthly fee that Ohm Energy will charge for the Simply Ohm and Market Ohm plans.

Here are some fees you might want to take note of:

Third-Party Charges: Something to look out for would probably be this. While Ohm's FAQ shows a general breakdown of all the third-party charges, many of the individual costs are variables. It could fluctuate from month to month or whenever the third-parties make changes.

Alternatively, if you prefer more certainty, you can choose Ohm's all-inclusive plans - Fixed, Simply and Discount - where all third-party charges are already accounted for.

Monthly Fee: As per 14 September, the monthly fee is $10.70, but it might be adjusted.

Termination Fee: For contract plans like Fixed Ohm and Ohm Discount, the termination will incur a fee of $42.80. Non-contract plans will not be subjected to this.

The most confusing pricing plan is probably Market Ohm which charges:

  1. Wholesale rates - these rates come from the Uniform Singapore Energy Price (USEP) and fluctuate every 30 min interval
  2. Small monthly fee - basically like processing or custodian fees changed by Ohm which will change from time to time. Ohm will announce their upcoming changes at least 10 business days in advance
  3. Third-Party Charges - All third-party charges are passed through to you and broken down in your monthly bills.

Another plan that is subject to change would be the Simply Ohm plan. The electricity rate ($/kWh) and monthly fee ($) of it may be changed by Ohm with at least 10 business days’ notice.


Smart Meter Installation: one time fee of $42.80 (inclusive of GST) for installation of the Smart Meter. For those keen on getting the most accurate meter readings, A Smart Meter measures electricity consumption every half-hourly for a more accurate daily reading.

FAQs

1. How to switch to Ohm Energy?

Simply enter your electricity usage into their online price reader, choose a Supply Start Date and a plan of your choice.

2. Will my electricity supply be cut off when I switch to Ohm Energy?

As Ohm Energy is a partner of SP Group, your electricity will not be cut off as you switch retailers.

3. Do I Need To Replace My Meter?

Meters are not required to be replaced if you decide to switch to Ohm Energy. Smart readers will be available upon request during the signup process or through their Customer Portal. There is a one time fee of $42.80 (inclusive of GST) for installation of the Smart Meter.

4. Who to contact if there is a blackout?

If your electricity lines are damaged or are experiencing a blackout you can contact SP Power Grid’s 24-Hour Electricity Service Centre at 1800-778 8888.

5. Do I need to pay a Security Deposit?

Security deposits are required with Ohm Energy.

6. How will I get my bill?

Ohm will bill you monthly for the electricity you’ve used during the last billing period. Your electricity charges will appear on the utilities bill you get from SP Group.

SP Group acts as the billing agent for Ohm. This means that all your utilities charges are consolidated into one bill – making life much simpler for you.

Contact Ohm Energy

  • Email: [email protected]
  • Ohm Energy’s Customer Care Line: 1800-835-6463
  • For more information, you can visit Ohm Energy’s FAQ page

Still unsure? Compare Open Electricity Market Providers with Seedly's OEM Comparison Tool