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On 11 November 2021, iSwitch Electricity will cease its operations. All current users will be ported to SP Group from 12 November 2021.
iSwitch is one of the most competitively priced electricity retailers in Singapore for fixed rate plans.
As part of the Open Energy Market (OEM) scheme, iSwitch intends to empower consumer choice by offering different options to allow consumers to better manage their energy costs. iSwitch electricity plans offer different levels of flexibility and cost savings while under the same, reliable electricity supply from Singapore’s national power grid (known as SP Power Grid).
Other than aiming to help customers save money, iSwitch is also committed to helping its consumers offset their carbon emissions through UN Certified Carbon Credits.
Ease of signup
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In pricing their electricity, iSwitch offers both Fixed Rates and Discounted off Tariff options. Thus far, they only have 1 discounted tariff plan while the majority of the plans are fixed rates.
Prices / Rates (incl GST)
16.76 ¢/ kWh
"Chope" the Rate Exclusive
17.44 ¢/ kWh
"Chope" the Rate
Super Saver Discount Exclusive
Discounted Off Tariff
No Lock-In Plan
17.87 ¢/ kWh
Plans with Green Certified Energy: iSwitch2Green, all "Chope" the rate, Super Saver Discount
iSwitch subscribers also get FREE AIA Personal Accident Insurance Protection for all plans.
How to switch to iSwitch?
One must first check their eligibility to switch, followed by price plan selection, then proceed with online sign-up. There are no registration fees required.
Will my electricity be disrupted when I do decide to switch?
No, you will not experience disruption as you would be switching retailers, not supply.
Is there a service charge?
Yes, a monthly charge of $4.95 (before GST) will be charged for maintenance of the IT systems and infrastructure. This charge is kept separately from the electricity rate for your monthly consumption, to ensure that your electricity rate remains competitive. This fee is applicable to Non-Standard plans.
How long does it take to process my application?
Within 10 days for residential consumers to transfer your electricity account from SP (non-market) to iSwitch (market).
Does iSwitch require a deposit?
The initial deposit will be charged to your first invoice. A subsequent adjustment may be required using customer’s actual average electricity consumption within the first 3 months to equate to one month bill.
Effectively your security deposit will equate to 1 month’s electricity bill.
Your security deposit with SP Group cannot be transferred.
How will I be billed?
You will receive a separate e-bill from iSwitch for your home electricity. You can download your bill at your convenience as you sign into the iSwitch Customer Portal.
No hardcopy bill will be provided by iSwitch
Do I have to change my meter if I switch to iSwitch?
No. But if you do decide to switch from an analogue to an AMI meter, there will be a one-time installation fee of $40 per AMI meter (exclusive of GST).
Contact us at [email protected] should you require any assistance or spot any inaccuracies.