iSwitch Reviews and Comparison - Seedly
Slide 1 of 5
  • Super Saver Discount 12m
    22.8% off regulated tariff
  • "Chope" the Rate 24m
    Fixed rate of 17.76c/kwh
  • "Chope" the Rate 36m
    Fixed rate of 17.87c/kwh
  • Super Saver Discount 24m
    23% off regulated tariff
  • "Chope" the Rate 12m
    Fixed rate of 17.67c/kwh
Reviews (54)
4.1
Reviews (54)
4.1
  • 5
    40
  • 4
    3
  • 3
    0
  • 2
    0
  • 1
    11

Most Recent

  • Most Helpful
  • Most Recent
  • Low to High
  • High to Low
  • My bills aren't necessarily lower than usual before the switch so I think consumers should do more homework on which company they want to sign up for.
    0 comments
    0
  • I would give it a zero star if there was one. The customer service was horrible and the advertising was misleading, intentionally leaving out the monthly service fees from the published rate only to hide it in the fine prints. Why is there a need to hide this if the company is transparent. I also dare not leave my one-month deposit with them (remember the shared bicycles?). They will charge you $100 when you realize about the service fees and want to cancel even on the same day. It is unfair to the elderly and less privileged. I really hope the authorities will step-in because we don't need such companies preying and lurking among us in a market that is supposed to be transparent and fair competition.
    1 comment
    3
    Mohammed Saifuddin
    Mohammed Saifuddin

    3w ago

    Hey! When did you sign up? I currently don't see any service fee in the T&C and factsheet. Thanks
  • Updated on 16 Jul 2019
    It was very simple and easy to sign up my account with I Switch online. I enjoyed huge savings on my electricity bills and have a very positive experience with I Switch. Have recommended a few friends to sign up with I Switch and so far, they are happy with my recommendations.
    0 comments
    0
  • Updated on 16 Jul 2019
    The electricity market can be quite daunting at first especially there are so many to compare. In my opinion, the friendliness of the sales staff and their patience is the most important, and for that I Switch is fantastic! Highly recommended!
    0 comments
    0
  • Posted on 16 Jul 2019
    I chosed "Chope" the Rate 24 month plan. Pretty reanable, saved a lot of money especially SP rate raised again this quater. Feel like this plan saved more than the Super Save Discount plan.
    0 comments
    0
  • Posted on 15 Jul 2019
    I have switched for 3-4 months already. No hassle so far and the rates are good! The self service portal or app is very simple to use. Supports recurring card payment or Giro too. :)
    0 comments
    0
  • Updated on 15 Jul 2019
    The best price in town, coupled with fuss free signing. These are the most important factors to any consumers. Thumbsup!
    1 comment
    1
    MY Lye
    MY Lye

    15 Jul 2019

    There was no monthly service fee when I signed up with Anacle Systems' referral link.
  • Posted on 15 Jul 2019
    Good service through out account changing, new meter installation and billing. Their customer services officer are very resourceful and all the infos you need are at their finger tip. Recommended for others to use their service.
    0 comments
    1
Questions (7)

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Ohm Energy

iSwitch

Geneco

Keppel Electric

SeedlyTV EP08

Money FM 89.3 Show

Yixiong Chang
Yixiong Chang
Top Contributor

Top Contributor (Dec)

Level 5. Genius
Updated on 06 Aug 2019
Imagine they are our different telco. M1, Starhub, Singtel etc. Or our Banks (DBS, UOB, OCBC, Standchart etc) offering mortgage loan. There are offering the same thing, but just different pricing terms. In short, the plans can be summarised into 2 main type. One is fixed price (imagine fixed interest rate loan), and another is variable (imagine floating rate interest based on sibor). The variable will be usually a discount( x %) off the regulated tarrif (sibor) rate that the rest of singaporeans are paying now. For actual plan comparision, see the official site. https://compare.openelectricitymarket.sg/#/home

Electricity Market

iSwitch

Promo Codes

AA
Ami Atm

()

Level 2. Rookie
Answered on 17 Aug 2019
You can use this referral code AYE323E8

SeedlyTV EP08

iSwitch

Electricity Market

Nicholas Tan Yi Da
Nicholas Tan Yi Da

()

Level 3. Wonderkid
Answered on 10 Jul 2019
Well that one they answered in the faq on why they charge ah, u can go check it out.

SeedlyTV EP08

Electricity Market

Sembcorp Power

iSwitch

Tuas Power

Senoko Energy

Diamond Electric

Nicholas Tan Yi Da
Nicholas Tan Yi Da

()

Level 3. Wonderkid
Answered on 10 Jul 2019
Well prices are similar, the only thing u can do is to weigh the pros and cons of other stuff, such as whether its same bill, hidden fees, promotions, trustworthiness of the company transparency of billing, etc. Hope that helps :)

SeedlyTV EP08

Electricity Market

Senoko Energy

Diamond Electric

iSwitch

Sembcorp Power

Tuas Power

Nicholas Tan Yi Da
Nicholas Tan Yi Da

()

Level 3. Wonderkid
Updated on 10 Jul 2019
My general rule of thumb is to choose companies that are 1)big well established companies(e.g. companies with their own power generation factories like tuas, keppel etc. 2)trustworthy 3) transparent in their billing/fees and also for some who wish more convinience , maybe choose ones that are the same SP bill. Hope that helps:)

Electricity Market

SeedlyTV EP08

iSwitch

Huang Shuxian
Huang Shuxian

()

Level 3. Wonderkid
Answered on 08 Jul 2019
With such limited information provided it is hard to give you a accurate respond or solution. As many factors can be contributing to the increse in electricity bill and not necessary kwh consumption. Plus at the point of signing up with the retailer if it is not done online but with the representative , he/she have to explain clearly before signup as required by the EMA .

iSwitch

There's a monthly service fee $5.30 (incl of GST) hidden in the fact sheets!!! Most of their plan has it: https://iswitch.com.sg/wp-content/uploads/2019/01/3.-iSwitch-Fact-SheetChope-the-Rate24-MonthsNon-StandardWebsite140119.pdf ! So this will makes iSwitch no longer the cheapest... In fact, adding it with their lowest rates makes it not worth it anymore ...
Answer image preview
About iSwitch
Plan Types and Price“Chope” the Rate Exclusive (12 Months): $0.1762/KWH “Chope” the Rate (24 Months): $0.1755/KWH “Chope” the Rate (36 Months): $0.1754/KWH iPromo - iPad (36 Months): 5% discount off Regulated Tariff Super Saver Discount (12 Months): 22.8% discount off Regulated Tariff Super Saver Discount (24 Months): 23% discount off Regulated Tariff
Contract Length/ Supply Term“Chope the Rate”: 12/24/36 Months iPromo: 36 Months Super Saver Discount: 12/24 Months
PerksCash Rebate

About iSwitch

iSwitch is a member of the RCMA Group.

As part of the Open Energy Market (OEM) scheme, iSwitch intends to empower consumer choice by offering different options to allow consumers to better manage their energy costs.

Other than aiming to help customers save money, iSwitch is also committed to helping their consumers offset their carbon emissions. This is done through the iSwitch2Green product, which allows consumers to offset their carbon emissions through the purchase of UN Certified Carbon Credits.

FAQS

How to switch to iSwitch?

One must first check their eligibility to switch, followed by price plan selection, then proceed with online sign-up. There are no registration fees required.

Will my electricity be disrupted when I do decide to switch?

No, you will not experience disruption as you would be switching retailers, not supply.

Is there a service charge?

Yes, a monthly charge of $4.95 (before GST) will be charged for maintenance of the IT systems and infrastructure. This charge is kept separately from the electricity rate for your monthly consumption, to ensure that your electricity rate remains competitive. This fee is applicable to Non-Standard plans.

How long does it take to process my application?

Within 10 days for residential consumers to transfer your electricity account from SP (non-market) to iSwitch (market).

Does iSwitch require a deposit?

HDB 1-3 room ($30)

HDB 4-5 room ($60)

Condo to landed property ($90)

The initial deposit will be charged to your first invoice. A subsequent adjustment may be required using customer’s actual average electricity consumption within the first 3 months to equate to one month bill.

Effectively your security deposit will equate to 1 month’s electricity bill.

Your security deposit with SP Group cannot be transferred.

How will I be billed?

You will receive a separate e-bill from iSwitch for your home electricity.

You can download your bill at your convenience as you sign into the iSwitch Customer Portal.

No hardcopy bill will be provided by iSwitch

Do I have to change my meter if I switch to iSwitch?

No. But if you do decide to switch from an analogue to an AMI meter, there will be a one-time installation fee of $40 per AMI meter (exclusive of GST).

Contact Info

Phone: 1800 505 9900 or 6914 2360

Electricity Supply Interruption: 1800 778 8888 (SP Group 24 hours)

Email: [email protected]

Operating Hours: Mon - Fri, 9am - 5.30pm

For more info, you can check out iSwitch’s FAQ here.