DBS Vickers Securities

Details

• FL

  Fiona Leung

  Level 2. Rookie

  Updated on 11 Dec 2020

  Purchased

  DBS Vickers Securities

  [Customer Service] Unable to update my residential address at ease. DBS Vickers Customer Service unable to check my records with DBS/POSB for my address updates and insisted I update it separately. They also failed to check for correct address at first review, and ended up asking me to send multiple mails using several copies of same forms. [Others] Rigid and supposed to be linked with DBS and POSB banking, but process to update personal details is tedious and old -school. needs 2FA device but I have already changed to my app 2FA, no way to go around it.

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  SF Woo

  Level 2. Rookie

  Updated on 06 Nov 2020

  Purchased

  DBS Vickers Securities

  [Customer Service]every time i call it seems like the person don't sound professional, they use speaker phone or sound no energy. one time i call, a guy answered and he seems like in the toilet and i hear flushing sound then the call was cut off. I made another call and the cs don't know about transfer share from iwealth trading platform to vickers. keep telling me other things. Need to buck up. They need to be more professional.

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  Ow Jie Liang

  Level 6. Master

  Updated on 17 Oct 2020

  Purchased

  DBS Vickers Securities

  DBS Vickers is an adequate platform for buying SG listed stocks under CDP with its Cash Upfront fees. Local brokerage platforms have much to learn and develop as compared to overseas platforms in terms of User Interface and User Experience. DBS Vickers is not very student-friendly as I was given a terrible initial buy and sell limit on the platform. Features are also limited as compared to other international brokerages. Fees are also an issue as SG brokerages have been benefitting from the high commissions it has been charging over the years.

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• W

  Water

  Level 3. Wonderkid

  Updated on 12 Oct 2020

  Purchased

  DBS Vickers Securities

  [User Interface] The app is not user-friendly (they should design it so that it is simpler for user to look at) and also laggy. [Features] Cash Up front is cheap compared to other brokerages. However, it will be good if they offer more cheaper price or fees for students like us to buy/learn stocks.

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  Jovan Lai

  Level 7. Grand Master

  Updated on 09 Oct 2020

  Purchased

  DBS Vickers Securities

  [Commission Rates] Very poor for US markets, very expensive plus has holding fees, many other better options like TD Ameritrade or Saxo Markets May be better for Local market [Products Offered] Would be better if it had options [User Interface] Not much to offer, had better experience on other brokers

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