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Saxo Markets

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  • Reviews (85)
  • Questions (0)
  • More Details
Online Brokerages/Saxo Markets
Online Brokerages/Saxo Markets
3.9
85 reviews
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claimed

Claimed

This product is managed by Saxo Markets.

USER RATINGS

Customer Support

3.8

User Experience

4.0

Saxo Markets

$5

MINIMUM FEE

0.10% to 0.12%

TRADING FEES

Custodian

STOCK HOLDING TYPE

Saxo Markets

$5

MINIMUM FEE

0.10% to 0.12%

TRADING FEES

Custodian

STOCK HOLDING TYPE

Details

Product Page Transparency

  • Claimed in March 2021
  • Pays to access additional features

Saxo Markets Review 2021

Saxo Capital Markets Pte Ltd (“Saxo Markets”) is a licensed subsidiary of Saxo Bank A/S, an online trading and investment specialist. Saxo Markets have been operating in Singapore since 2006 and they are known for giving competitive rates and their seamless online trading platform. Saxo places large importance in the protection of their clients' funds regardless of the type of accounts.

  • Min Commission Fee: S$5
  • Commission Rate: 0.08%
  • Account Type: Custodian
  • Products available at Saxo Markets: Stocks, CFDs, ETFs, Forex, Futures, Bonds, Commodities, Forex, Mutual Funds

Read More about Saxo Markets
Reviews (85)

3.9

85 Reviews

  • 5
    43
  • 4
    21
  • 3
    3
  • 2
    5
  • 1
    13

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    Most HelpfulMost RecentLow to HighHigh to Low
    pinned

    Pinned by Saxo Markets

      Updated on 13 Apr 2021

      Purchased

      Saxo Markets

      I have been using Saxo for 4 years. Their user interface is very intuitive with plenty of features. They provide access to exchanges across the world with real-time data. They provide access to a wide variety of financial instruments - Stock, Options, CFD, Futures, etc. The commission is reasonable. I have personally tried a few brokers over the last 4 years, including those with $0 commission. In the end, Saxo is my platform of choice. It is more important to have a stable platform and accessible even on the busiest days. I rather paid for reasonable commission for the platform stability.

      0

      Post

      Updated 3d ago

      Purchased

      Saxo Markets

      [Market Access] User friendly platform [Products Offered] Wide range of products available [Customer Service] Helpful and replying most of the time within a day.

      0

      Post

      Updated 2w ago

      Purchased

      Saxo Markets

      [Customer Service] [Market Access] Just activated with my account with Saxo recently. Personally I find the platform user friendly. Also as I am new user, I find the customer service staff especially May & Crystal super helpful, friendly and very patient with my enquiries.

      0

      Post

      Updated 3w ago

      Purchased

      Saxo Markets

      [Customer Service] Been using Saxo Trader GO for the past 1 year and recently raised a ticket via the Contact Support ticket SAX-2442087-R9H2S6. Was appalled by the slow and utterly clueless customer service replies. I raised the ticket on 22 May 2021 in order to ask them how do I vote for the upcoming IPOE merger with SoFI and they only replied on 28 May 21. What's worst is that they answered "our service provider confirmed that they have not received any information regarding this event". Needless to say I missed the voting date. I mean it was reported all over the news and on SoFI website. Totally unacceptable service. Saxo if you are reading this please go to the ticket number and reply. I have already lodged a complaint but it seems none of you even care.

      1

      Saxo Markets

      Saxo Markets

      profile

      2w ago

      Dear Robert, Thank you for taking the time to leave a review .We are sorry to hear about your dissatisfaction with our service. Saxo aims to provide better trading experience to valued clients like you and your feedback is always important to us. Our Client Service team will be in touch with you through your support ticket.

      Post

      Updated 4w ago

      Purchased

      Saxo Markets

      Very surprised to see so many good reviews, however i beg to differ. I have been using Saxo platform for one year now and i must say it has the worst online trading platform and customer service First of, Saxo platform is laggy and kept hanging. Im on fibre internet and my other trading platform works fine. When contacted customer service to address issue, they merely push blame to IT. Please have a look at their reviews on Apple app store. Many users complaining laggy issue. 2nd, Saxo recently upgraded their online trading platform. In doing so, my account settings and watchlist/favourite were missing and replaced with some random companies. Again contacted customer service and got same reply, IT problem. Conclusion, none of my issues were addressed. Eventually i made decision to stop using Saxo, extremely frustrating to use their platform despite having low fees. I guess you pay for what you get.

      1

      Saxo Markets

      Saxo Markets

      profile

      3w ago

      Hi Ken, Thank you for taking the time to leave a review .We are sorry to hear about your dissatisfaction with our platform. Saxo aims to provide better trading experience to valued clients like you and your feedback is always important to us. Please reach out to us through your preferred channel on https://www.help.saxo/hc/en-sg/articles/360001255683- and our Client Service team will be in touch with you shortly.

      Post

    Questions (0)
      Recent ActivityUnansweredTrending

      No Question Found.

      Types of Services Saxo Markets Provides

      Saxo Markets offers a few types of services on its trading platform.

      • SaxoTraderGO: Beginner friendly interface for trading, complete with expert analysis and risk-management tools
      • SaxoTraderPRO: Advanced trading platform for traders or investors with similar tools as SaxoTraderGO
      • SaxoInvestor: Invest easily with the SaxoInvestor platform

      Types of Account Available With Saxo Markets

      Saxo Markets offers various types of account, catered to the different needs of the individual investor.

      The tiers of account Saxo Markets provide are:

      Classic

      Minimum Initial Funding: S$3,000

      Benefits:

      • Tight entry prices
      • Best-in-class digital service and support
      • 24/5 technical and account support

      Platinum

      Minimum Initial Funding: S$300,000

      Benefits:

      • Up to 30% lower prices
      • Best-in-class digital service and support
      • 24/5 technical and account support
      • Priority customer support

      VIP

      Minimum Initial Funding: S$1,500,000

      Benefits:

      • Best prices
      • Best-in-class digital service and support
      • 24/5 technical and account support
      • Priority customer support
      • Direct access to our trading experts, 24/7
      • 1:1 SaxoStrats access
      • Exclusive event invitations

      Saxo Markets Fees and Charges

      Saxo Fees and Charges for CASH UPFRONT Trading Account:

      • Min Commission Fee: S$5
      • Commission Rate: 0.08%
      • Account Type: Custodian

      Saxo Fees for US Stocks:

      • Min. Fee: US$3 - $4
      • Commission: 0.04% (VIP) - 0.06% (Classic)
      • Custody Fee: 0.06% (VIP) - 0.12% (Classic and Platinum)

      As of November, SAXO Markets has made a significant reduction to part of its pricing structure.

      Currency conversion fee

      • Free sub-accounts, e.g. in SGD and USD, for accounts of any size/balance
      • Currency-conversion fee between sub-accounts reduced from 0.75% to 0.30%

      Free live prices

      • Free live prices on SG, US and other exchanges available by refund, with a minimum of four trades placed each month (six trades on ASX)

      No hidden fees, no new fees

      • Transparent pricing upfront, with no hidden fees (no inactivity fee, no platform fee, no maintenance fee etc)
      • No new fees are being introduced or other fees increased as part of this suite of price reductions

      The fees and charges of Saxo Markets are as follows:

      FX Pricing

      Currency Pair

      Classic

      Platinum

      VIP

      EUR USD

      0.6

      0.5

      0.4

      GBP USD

      0.7

      0.6

      0.4

      EUR JPY

      0.7

      0.6

      0.4

      USD JPY

      0.6

      0.5

      0.4

      AUD USD

      0.5

      0.4

      0.3

      FX Pricing Saxo Markets (Minimum spreads)

      Stock Pricing

      Exchange

      Classic

      Platinum

      VIP

      NASDAQ

      0.06% (min. USD 4, max. USD 100)*

      0.05% (min. USD 4, max. USD 100)*

      0.04% (min. USD 3, max. USD 100)**

      New York Stock Exchange

      0.06%(min. USD 4, max. USD 100)*

      0.05% (min. USD 4, max. USD 100)*

      0.04% (min. USD 3, max. USD 100)**

      London Stock Exchange

      0.10% (min. GBP 8)

      0.07% (min. GBP 7)

      0.05% (min. GBP 5)

      Hong Kong Exchange

      0.15% (min. HKD 90)

      0.12% (min. HKD 80)

      0.10% (min. HKD 60)

      Singapore Exchange

      0.08% (min. SGD 10)

      0.08% (min. SGD 10)

      0.08% (min. SGD 10)

      Shanghai Stock Exchange

      0.15% (min. CNH 40)

      0.10% (min. CNH 30)

      0.08% (min. CNH 20)

      Execution prices (for main exchanges)

      * For shares priced under USD 10, 0.01 USD/share, min USD 4, max USD 100
      ** For shares priced under USD 10, 0.007 USD/share, min USD 3, max USD 100

      Bonds Pricing

      Bond Type

      Classic

      Platinum

      VIP

      European government bonds

      0.20% (min. EUR 80)

      0.10% (min. EUR 60)

      0.05% (min. EUR 50)

      US government bonds

      0.20% (min. EUR 80)

      0.10% (min. EUR 60)

      0.05% (min. EUR 50)

      European and US corporate bonds

      0.20% (min. EUR 80)

      0.10% (min. EUR 60)

      0.05% (min. EUR 50)

      Emerging Markets bonds

      0.20% (min. EUR 80)

      0.10% (min. EUR 60)

      0.05% (min. EUR 50)

      Commissions

      Custody Fees

      Custody fees are what the brokerage charges you for safekeeping services.

      Classic

      Platinum

      VIP

      Custody Fee (p.a)

      0.12%

      0.12%

      0.06%

      Saxo Custody Fee

      Contact Saxo Market

      • Saxo Markets hotline: +65 6303 7800 (Monday to Fridays, 8.30am-5.30pm)
      • Address: 3 Church Street, #30-00 Samsung Hub Singapore 049483
      • Visit Saxo Market's website for more information

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.