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POEMS by PhillipCapital

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  • Reviews (258)
  • Questions (0)
  • More Details
Online Brokerages/POEMS by PhillipCapital
Online Brokerages/POEMS by PhillipCapital
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This product is managed by POEMS by PhillipCapital.

USER RATINGS

Customer Support

4.3

User Experience

4.2

POEMS by PhillipCapital

$8

MINIMUM FEE

0.08% to 0.12%

TRADING FEES

Custodian

STOCK HOLDING TYPE

POEMS by PhillipCapital

$8

MINIMUM FEE

0.08% to 0.12%

TRADING FEES

Custodian

STOCK HOLDING TYPE

Details

Product Page Transparency

  • Claimed in December 2020
  • Pays to access additional features

POEMS by PhillipCapital Review 2021

Phillip's Online Electronic Mart System, or POEMS for short, is an online trading platform and brokerage by PhillipCapital. POEMS offers various types of accounts catered to the different needs of individual investors.

  • Trading Fees: 0.08% to 0.12%
  • Minimum Fee: S$8
  • Stock Holding Type: Custodian
Read More about POEMS by PhillipCapital
Reviews (258)

4.2

258 Reviews

  • 5
    136
  • 4
    77
  • 3
    20
  • 2
    6
  • 1
    19

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    Most HelpfulMost RecentLow to HighHigh to Low
    pinned

    Pinned by POEMS by PhillipCapital

      Updated on 18 Dec 2019

      Purchased

      POEMS by PhillipCapital

      Really like their [User Interface]. Smooth and easy to navigate compared to other Brokerages. Commendable [Customer Service] as well from the one in charge of my accounts, Teck Hua. He is fast and responsive. 👍 Recommend signing up for Poems

      1

      PhillipCapital

      PhillipCapital

      18 Dec 2019

      Hi Yan Yang, we are glad you are pleased with your servicing representative. Thank you for your support

      Post

      Updated 3d ago

      Purchased

      POEMS by PhillipCapital

      The app is quite traditional but provided L2 Market data for SG which is quite helpful. Customer service is good and very helpful.

      1

      POEMS

      POEMS

      profile

      12h ago

      Hi Pinkfluff, we're glad you're enjoying your trading journey with us! Thank you for leaving a review and we'll continue to grow and improve so we can better serve your needs :)

      Post

      Updated 5d ago

      Purchased

      POEMS by PhillipCapital

      [Customer Service] [User Interface] [Commission Rates] Customer service was good, I called poems hotline twice on different days, both staff were patient and answered all of my questions clearly. I had used their cash trading account and now I find their cash plus account better with a lower commission rate. The poems mobile app is easy to use. Has not given me any problems so far. Fund transfers is also convenient for anyone who has ibanking.

      1

      POEMS

      POEMS

      profile

      5d ago

      Hi Mich we're glad you're enjoying your trading journey with us! Thank you for leaving a review and we'll continue to grow and improve so we can better serve your needs :)

      Post

      Updated 3w ago

      Purchased

      POEMS by PhillipCapital

      I have 4 other brokerages but I can say I feel the safest with POEMS due to the customer service. When I’m not sure of any transaction or letters sent, I can always call them and they are always very helpful! The customer service really beats other “cheaper” brokerages and make me feels it’s worth it to pay higher price for the brokerage. Another thankful part is that they are revising their commission rate I assume to stay competitive. If the prices were as high as last time, I don’t think I’ll continue using it till now. You get live prices at major markets as well, which is super useful! Foreign exchange rates are also not bad :) One issue I have is with the slow depositing process of USD into SG bank account. It is only free though cheque which means after selling, it takes about 4 days to reach your bank for clearing. User interface is okay but sometimes tend to be abit confusing to find the necessary function under the correct tabs. But happy to see POEMS making UX changes and adding more features to the mobile application to make it better which is more convenient!

      2

      POEMS

      POEMS

      profile

      2w ago

      Hi Shu Ying, we're glad you're enjoying your trading journey with us! Thank you for leaving a review and we'll continue to grow and improve so we can better serve your needs :)

      POEMS

      POEMS

      profile

      5h ago

      Hi there! We're pleased to announce your review has been selected for the 'Review POEMS on Seedly' campaign! To claim the reward, please send an email to [email protected] with your Full Name, Contact Number, POEMS account number (all of which as per registered with POEMS) with a screenshot of your review (do make sure your name on Seedly is visible)!

      Post

      Updated 3w ago

      Purchased

      POEMS by PhillipCapital

      Have been using Poems ever since I started trading :) happy with my trading experience thus far, hence no wish to change to other platforms. Customer support provides accurate information, and refers us to our brokers when they are unable to provide exact details pertaining to our accounts.

      2

      POEMS

      POEMS

      profile

      3w ago

      Hi Rebecca, we're glad you're enjoying your trading journey with us! Thank you for leaving a review and we'll continue to grow and improve so we can better serve your needs :)

      POEMS

      POEMS

      profile

      5h ago

      Hi there! We're pleased to announce your review has been selected for the 'Review POEMS on Seedly' campaign! To claim the reward, please send an email to [email protected] with your Full Name, Contact Number, POEMS account number (all of which as per registered with POEMS) with a screenshot of your review (do make sure your name on Seedly is visible)!

      Post

    Questions (0)
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      No Question Found.

      Types of Services Provided by POEMS by PhillipCapital

      • Poems 2.0 - a beginner friendly all encompassing interface for investors of all levels
      • Poems Mobile - for easy trading on the go
      • Poems Pro - for more advanced traders
      • Other specialised platforms for CFD, Forex, UT and Futures
      • Access to over 40,000 products across more than 26 global markets
      • View your entire portfolio and access advanced features across all platforms anytime
      • Over 30 trading tools and features such as Enhanced Market Depth and Ticker Streamer for analysis and research

      Types of accounts available with POEMS by PhillipCapital

      The types of account provided are:

      • Basic Trading (Cash) Account
      • Securities Financing Account
      • Securities Borrowing Account
      • Leveraged FX Account
      • Futures Account
      • Equities Plus Account

      Brokerage fees and charges of POEMS by PhillipCapital

      The fees and charges of POEMS by PhillipCapital are as follows:

      Online

      • Minimum Commission: S$25
      • Investment of S$50,000 and below: 0.28%
      • Investment of S$50,000 to S$100,000: 0.22%
      • Investment above S$100,000: 0.18%

      By Phone

      • Minimum Commission: S$40
      • Investment of S$50,000 and below: 0.50%
      • Investment of S$50,000 to S$100,000: 0.40%
      • Investment above S$100,000: 0.25%

      Other transaction charges:

      • Clearing fee imposed by CDP: 0.0325%
      • SGX Trading fee: 0.0075%

      Contact POEMS by PhillipCapital

      • POEMS by PhillipCapital hotline: 6531 1555
      • Visit POEMS website for more details

      Contact us at s[email protected]should you require any assistance or spot any inaccuracies