YouTrip Reviews and Comparison - Seedly
 

YouTrip

  • Overview
  • Reviews (244)
  • Questions (74)
  • More Details
YouTrip
4.7
244 reviews

Youtrip

$20
MIN. TOP-UP
10
HOLDING CURRENCIES
$5 per overseas withdrawal
ATM WITHDRAWAL

    Youtrip

    $20
    MIN. TOP-UP
    10
    HOLDING CURRENCIES
    $5 per overseas withdrawal
    ATM WITHDRAWAL
Reviews (244)

4.7

244 Reviews

  • 5
    192
  • 4
    34
  • 3
    10
  • 2
    2
  • 1
    6

Read Review About...

exchange rate

youtrip card

money changer

card credit

travel card

good rate

card oversea

overseas travel

highly recommend

currency exchange

Most Recent

  • Most Helpful
  • Most Recent
  • Low to High
  • High to Low
Most HelpfulMost RecentLow to HighHigh to Low
  • Updated 3h ago

    Purchased

    Youtrip

    <Customer Service> Been having some troubles with YouTrip system up and down - they have a twitter feed on YT status and can see there is short-but-frequent outages (usually less than a day but happening with some regularity). The CS guys are working weekends but when there is a problem there isn't much value they add (they cannot give ETA on fix and do not follow up with update when fixed) - generally just watching the feed is better. Can be a real issue if travelling and relying on the card. Generally the mastercard payments function is operatonal so key is to topup enough prior to traveling and avoid a last minute topup. <Rate Competitiveness> From late 2019 YT have moved to mid-rates (as oppposed to previous Mastercard rates which had ~30 basis point spread embedded) so extremely competitive now. They don't do remittances so you can end up having some little amounts stuck in the card but otherwise a great choice for saving on FX during travels. <Overview> Had tried out Youtrip in late May. At that time they were having trouble scaling up their systems and so there was missing transaction records, delays in things posting and worse case could not log into app. Never lost any money as a result but scared me off using them seriously. Having a relook again since some competitors have come on the scene - good news is that on the IT systems side, they seem to have clean things up and haven't had a whiff of the system troubles from before. Also the records from May actually fully complete (and in order) so whatever was the problem they have solved. Unfortunately, the offering is a bit weak compared to others so looks like unlikely to use again. Looks like the fintech scene hotting up and the company needs to innovate to stay relevant. Areas where Youtrip is at disadvantage compared to competition: 1. Outstanding balances - cannot extract money out of youtrip except via card spend whereas other providers can transfer to bank accounts 2. Rates - slightly weaker than other providers (about 0.3% off) - not a lot unfortunately, given that this is their USP, losing on this is bad and every bit counts. (note this was pre Nov 2019 - see above for update) 3. Cash withdrawals incur a fee - other providers do provide some small monthly allowance for withdrawals but YT charges for each and every ATM withdrawal. <Changelog> Jan 23 - Added in comments about reliability. Updated rate commentary.
    0 comments
    0
  • Updated 22h ago

    Purchased

    Youtrip

    [Features] 1st and most well suited travel card. Use this when making purchase in overseas, without additional charges from bank if we were to use bank credit card. Exchange rate is the same or sometime even better than we go to $ changer to exchange physical notes / currency. [Withdrawals] Comes with a $5 fee, while Revolut is free. I would use Revolut if I wish to withdraw cash overseas at ATM. [Referrals] Good in the beginning $20, later on referrals get $10 for each but later on referrals dwindled. According to Youtrip, they want to scale up properly rather than hap-haphazardly recruit user. Be sure to wait for referrals then only sign up! :D [Transparency] Besides the 15 fix currency allows user to pre-exchange when the rate is good, the rest is dynamics rates based on master card website at the point of transaction, which doesn't seems very transparent. New user always have the issue of finding where to exchange when they want to exchange currency other than the 15 preset currency. This confuses user ! [UI] Simple but not self explainable. Every now and then when they renew the app, user will have to sign in with mobile and 2FA SMS again, quite a hassle when other app could simply make use of the Face ID or phone security features and enable login without re-signing in again. A little extra. [Analytics] No at the moment but spoke to Singapore country manager, they are looking into it. [Tips] According to Youtrip, they want to scale up properly rather than hap-haphazardly recruit user. So , be sure to ask or wait for referrals free $ then only sign up! :D to enjoy free $ :D [Customer Support] So far alright, these days mostly user have to check help similar topic self help before can reach CSO for personalize support as some issue might not be covered by help topic. Be sure to click on the "Helpful" button if you like my review. Thank you!
    0 comments
    0
  • Updated 1d ago

    Purchased

    Youtrip

    [Referrals] Referrals were generous when it started [UI] Clean UI, easy to use [Tips] Use this solely to buy things from Taobao, the exchange rate is really good. Top up using a cashback eligible card so double win!
    0 comments
    0
  • Updated 3d ago

    Purchased

    Youtrip

    [Features] Great and competitive exchange rates and the best part is 0% fees. Very much comparable to Google rates. Its very convenient for me to use this card on every trip I go. [Referrals] I refereed many friends, but I haven't got any rewards yet. But its okay, I am happy to have this card and use it for my travels. [UI] Application is very smooth and easy to use. But, the application gets signed out all the time, I do not know what is the problem. [Customer Support] Customer support was okay. Will get a response in 2/3 days, which is okay. Overall, I highly recommend this card to everyone.
    0 comments
    0
  • Updated 2w ago

    Purchased

    Youtrip

    It just works as a mutli currency card but comes with no additional features like analytics etc. It was my choice until revolut and others came out
    0 comments
    0
Questions (74)

Recent Activity

  • Recent Activity
  • Unanswered
  • Trending
Recent ActivityUnansweredTrending

YouTrip

Revolut

Credit Card

Grab

Multi Currency Cards

Lifestyle

John Goh
John Goh
Level 2. Rookie
Answered 3d ago
This doesn't work anymore. as of 17th Jan 2020

Revolut

YouTrip

Credit Card

Multi Currency Cards

Grace Tan
Grace Tan
Level 2. Rookie
Answered 23h ago
I use both. :) YouTrip requires OTP only for the first few times. For Revolut, I no longer get OTPs after several top-ups - more than YouTrip, but not a hassle in time. (I assume hassle because we switch SIMs when overseas, which makes OTP tough at times.)

Multi Currency Cards

Promo Codes

YouTrip

Benjamin Ooi
Benjamin Ooi
Level 3. Wonderkid
Answered 3d ago
Nope. There is no promo code at the moment for YouTrip. YouTrip does not allow the money to be transferred back to your original account or back to SGD currency. You may consider Revolut if you wish to convert to Thai Baht in your eWallet. You are welcome to use my referral code https://revolut.com/referral/ooi22j3u and we both get $8.88 once you made your first transaction Hope this helps.

YouTrip

Promo Codes

No, there are no promotions available at the moment. Here is everything about me and what I do best.

Multi Currency Cards

YouTrip

Revolut

For YouTrip, the daily transaction limit is SGD6,000. For Revolut, the limit will depend on your subscription. Here is everything about me and what I do best.

Multi Currency Cards

Revolut

YouTrip

Travel

Another option depending on timing - for Revolut; the limit is on rolling 30 days basis; you can change an amount now and provided the next billing after your op is 30 days later you should be able to squeeze in the 10k total within the limits.

YouTrip

Multi Currency Cards

Krista
Krista
Level 5. Genius
Answered 2w ago
Hello! I use YouTrip for my transport every day! You're right that SimplyGo doesn't work in the best ways where the transactions all appear in one lump sum either on your debit/credit card statement. However I doubt it's a YouTrip app interface problem, it's just the way SimplyGo charges, as I experienced the same for my other cards. That said, my advice is to download "TL SimplyGo" from your app store, and add your YouTrip card to it - you immediately see all the transaction records from every ride, and will be notified on new ones too :) Hope this helps!

UOB One Card

Revolut

YouTrip

Joan
Joan
Level 3. Wonderkid
Answered 2w ago
Nope, it doesn't count to cashback. I tried transferring to my YouTrip card from my UOB one card and it doesn't work. The updated Nov 2019 T&Cs state that 'stored valued' cards are not eligible for cashback.

Travel

Multi Currency Cards

YouTrip

Amanda
Amanda
Level 4. Prodigy
Answered 4w ago
Hello! You can gather more insights by reading about reviews on multicurrency cards here: https://seedly.sg/reviews/multi-currency-cards You can also leave a comment on the reviews to find out more! I've used Youtrip before, although not for Vietnam and Myanmar so I've never tested it out for those 2 countries, whether most places accept cards etc. Although in my personal experience, Youtrip was accepted in places that allowed card payment, but I got logged out of Youtrip a couple of times while I was abroad. So it can be quite a hassle to get back in, especially if you aren't able to receive an SMS code to verify your account. I hope it helps! (:

YouTrip

Multi Currency Cards

Credit Card

FinTech

Tee-Ming Chew
Tee-Ming Chew, Co-founder at Seedly
Level 6. Master
Answered 4w ago
I actually had a bad experience with the multi currency card app itself... So I was in Malaysia couple months back and I was going to pay on behalf of the dining group. Before making the payment, I wanted to check the app to see if I have sufficient amount to pay for the meal. Turns out I was actually logged out of the app and when I was trying to login, it requires OTP that was sent to my Singapore SIM which I have no access to (because I was using the local SIM). So in the end, I had to use another multi-currency card to make the payment (which I was logged in already). That being said, any app that uses OTP login only will face the same issue. So just beware and make sure you're logged in if they require OTP!
Load more questions

About YouTrip

YouTrip is Singapore’s first multi-currency mobile wallet with a prepaid Mastercard. Specially designed for travellers to pay overseas with no fees in over 150 currencies, YouTrip’s app allows you to exchange and store up to 10 currencies in-app so you can conveniently lock-down competitive rates before your trip.

YouTrip Features

  • Supports currency conversion of over 150 currencies
  • Supports exchange and lock-down of competitive rates for up to 10 in-app currencies
  • Cash withdrawal available overseas with Mastercard, Maestro or Cirrus ATMs outside of Singapore at wholesale exchange rates. A withdrawal fee of SGD5 or foreign currency equivalent will apply.
  • Easy card deactivation through the app if YouTrip Mastercard is misplaced
  • Instant notifications each time a transaction is made

How It Works

  • Top up your YouTrip wallet on your mobile phone with any SGD credit or debit card for up to SGD3,000.
  • Monitor and exchange currencies at your preferred rates at any time. An alternative would be to utilise YouTrip’s SmartExchange technology, which allows automation in the exchange of current rates as you spend overseas.
  • Enjoy no transaction fees when used for cashless payments in-store and online worldwide.

More Info

You can visit YouTrip’s T&Cs here, and support here.

YouTrip Contact Info

  • Email: [email protected]
  • Contact number: +65 6904 9334
  • Address: 80 Robinsons Road, #02-00
  • Singapore 068898