YouTrip Reviews and Comparison - Seedly
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YouTrip

  • Overview
  • Reviews (415)
  • Questions (86)
  • More Details

YouTrip

4.7
415 reviews

USER RATINGS

Application Process

4.7

User Experience

4.7

Customer Support

4.5

YouTrip

$20
MIN. TOP-UP
$5 per overseas withdrawal
ATM WITHDRAWAL
10
HOLDING CURRENCIES
[EXCLUSIVE] $7 added to account for new users with "SEEDLY7" promo code.

    YouTrip

    $20
    MIN. TOP-UP
    $5 per overseas withdrawal
    ATM WITHDRAWAL
    10
    HOLDING CURRENCIES
    [EXCLUSIVE] $7 added to account for new users with "SEEDLY7" promo code.
Reviews (415)

4.7

415 Reviews

  • 5
    337
  • 4
    54
  • 3
    15
  • 2
    3
  • 1
    6

Read Review About...

exchange rate

youtrip card

money changer

card credit

card oversea

highly recommend

currency exchange

travel card

good rate

overseas travel

Most HelpfulMost RecentLow to HighHigh to Low
  • Updated 3w ago

    Purchased

    YouTrip

    [Transparency] Application is free for the card and the exchange rates for the 10 main currencies are stated clearly in the app. You can even exchange early if you think the price is lower for a certain currency [Features] Besides the 10 currencies that you can see the exchange rates for, YouTrip allows you to pay and withdraw currencies that are out of the 10. Just that for these you have to exchange at their current exchange rate which I think is not stated in the app. The list of currencies can be found at their website. With that said, I have used YouTrip to pay for other currencies and the rate wasn’t too bad, usually not too far from the google rate (the number when you google the exchange rate), which was the benchmark my friends and I used overseas. [Withdrawals] Yep there’s a 5 dollar sgd charge per withdrawal. However I didn’t withdraw money at all in Europe, albeit I had some euros at hand already. If you really need to withdraw, gather your friends so that yall can even out the 5 dollar charge. [UI] Extremely simple. Tracks all your spending. Only problem is they don’t let you export that list. Very easy to use if the currencies you’re using are in the 10 they provide in app, as you can track the rate. Overall, a very useful card for students going on exchange, or families going on holidays as the rates a pretty competitive
    0 comments
    1
  • Updated 3w ago

    Purchased

    YouTrip

    [Application] Registration was quick and easy. A great point to highlight would be that Youtrip allows applicants aged 16 and above while the other competitors in the market would require you to be aged 18 and above. It took around 7 days to receive the mailed Card. [Customer Support] Enquiries and feedback is done via email, which isn't efficient at all. It took about 2-3 working days to get a reply. [Transparency] Exchange rates are live and are stated clearly. Transactions are also reflected instantly in the app. [Features] 1. Market based FX rates is the main draw for the product. No more bank fees and whatnot. It has helped me saved quite a sum. 2. A flaw would be its inability to withdraw funds deposited locally in Singapore. It's a one way street. You can only use the funds to buy stuff. Furthermore, Youtrip does not support 3DS (those online shopping websites that require OTP when checking out), so you can't use it for Shopee. 3. Occasionally, the app would randomly log you out. It can be irritating as you'll need to key in a OTP to log back in. 4. There is a withdrawal fee when withdrawing funds overseas, so it will be good to withdraw a large sum. [UI] App is clean and sleek. Easy to navigate and monitor funds. However, there isn't a consolidated monthly statement. Instead, they email your daily transactions, which can be a spam to some.
    0 comments
    0
  • I selected 3 stars because it's obviously not my first choice to use it again. Update on 9th May 2020: After the reviews below, I kept my usage to strictly transport (MRT/buses) and Taobao. So I tried to top up my youtrip card one day and it worked, but I could not get through the gantry. Checked with SMRT, they said to check with card issuer. Fine. Sent request to youtrip, 1st time they say card was not activated (you kidding me?) then another time they say oh card was activated and not enough credit inside (again, you're kidding me? $20 not sufficient for a mrt ride?) so I tried to explain and I even made a purchase online which was successful before this issue and did a screenshot to show that there's some problem with the card, there's no reason why I could purchase something off this platform previously but not now and same with mrt rides. I asked for a replacement of the physical card if this can't be resolve and the CSO said "It will be $10." Would I use again with such level of customer service and reliability? Nope. I'm just leaving it idle now and using my other cards. Pros: Easy sign-up process; I didn't have to wait long for card to arrive and activation is easy. Also, rates vs banks & money exchange is good! I am actually using the card more and more until... Cons: I noticed that transactions isn't just appearing later; they are NOT appearing in the app at all. I went Malaysia, made a few big purchases and noticed the amount was charged but did not appear in the transaction at all. Now, if I need to use the card I need to consciously check it every time after usage to make sure I'm not being charged wrongly and that the transaction actually appears. Also, I've sent in request for more than a month to send me the breakdown statement and nobody has gotten back. Verdict: Would I use it again? Yes, because of the excellent exchange rates, convenience (mastercard, paywave applicable and don't have to hassle myself by topping up or activating the card at MRT stations) + the fact that it is a security feature to be able to deactivate the card simply by opening the app with fingerprint and click the button. Also, in case of theft; it's limited to what you have top up and not the entire bank a/c. But nah... I have to monitor my every transaction like a hawk is like nono... they need to fix it. Fast.
    1 comment
    0
    YouTrip Team
    YouTrip Team

    4d ago

    Hi Charmaine, Thank you for reaching out to share about your experience, and we're so sorry to hear about frustration. That isn't the experience we want to leave for our users. And we'll love to make it right. If you can drop us another email at [email protected], mentioning this message from Seedly, we'll be better equipped to assist from there. Yours, YouTrip Community
  • Updated on 01 May 2020

    Purchased

    YouTrip

    It has good bank rates. Top up of currency is usually instant. Their customer service is always prompt and efficient. But only downside that topping up YouTrip with credit card doesn’t earn me any rebates with my bank.l:( They have fun contests from time to time even though I haven’t won any
    0 comments
    0
  • Updated on 01 May 2020

    Purchased

    YouTrip

    Used in my last Bangkok trip in Dec 19. Easy to top up by link to Debit/Credit card. Good rate. Convenient. Now cant use. Have to wait.
    0 comments
    0
Questions (86)
Recent ActivityUnansweredTrending

Multi Currency Cards

YouTrip

Will we be able to add YouTrip to Apple Pay?
TC
TS Chua
Level 2. Rookie
Answered 4d ago
Yes. Tried add YouTrip card to iOS App Store Payment method. Transaction success!
👍 0

Investments

SAXO Capital Markets

Revolut

YouTrip

Recently opened a Saxo account for trading in the US markets. Was wondering if YouTrip or Revolut can be used to fund it in USD instead of SGD?
Jeremy
Jeremy
Level 5. Genius
Answered 4w ago
YouTrip cannot be used on trading platforms. This is as stated on the FAQ: https://support.you.co/hc/en-us/articles/360021352893-What-are-some-platforms-that-cannot-accept-payments-with-YouTrip-
👍 1

RHB TravelFX Multi Currency Card

YouTrip

Multi Currency Cards

How would you compare the RHB TravelFX Multi-currency card to Youtrip? Which do you feel is better?
Lok Yang Teng
Lok Yang Teng
Top Contributor

Top Contributor (May)

Level 9. God of Wisdom
Answered on 24 Apr 2020
You can check out the comparisons with other MCC here: https://blog.moneysmart.sg/travel/multi-currency-accounts-youtrip/ The main difference would be the number of currencies it supports. YouTrip has a wider range of currencies that can be converted to.
👍 1

Stocks Discussion

Investments

YouTrip

Multi Currency Cards

Revolut

SAXO Capital Markets

How can I fund my Saxo account with credit cards? Are cards like YouTrip or Revolut allowed?
P
PillowCase
Level 4. Prodigy
Answered on 20 Apr 2020
Hi there! Youtrip does not allow transferring of funds for investment purposes. There have been reports that Revolut can be used. Hope that helps!
👍 0

Investments

Kristal.AI

TransferWise

YouTrip

What is the best way to fund my Kristal.AI account?
S
slowisfast
Level 3. Wonderkid
Answered on 29 Mar 2020
Yes See https://blog.moneysmart.sg/budgeting/multi-currency-accounts-youtrip-transferwise-revolut-instarem/
👍 0

YouTrip

Citi PremierMiles Visa Card

Miles

MileLion

Do I earn miles when I top up my youtrip account? Anyone here with experience on it?
No, it is one of the stated exclusion in their terms.
👍 1

YouTrip

Multi Currency Cards

How long do Youtrip signups normally take?
It might be because of background check or lack of supporting documents. Send them an email to seek clarification. They will usually respond pretty quickly. Here is everything about me and what I do best.
👍 0

Travel

Multi Currency Cards

Revolut

YouTrip

I'm headed to UK soon, should I get the Revolut or YouTrip card for this trip?
Both cards have their pros and cons and you may consider bringing both. (I did so recently so that I can share my experience about it in my blog.) If you are looking at YouTrip, here is all the information to help you get started: https://www.blog.pzl.sg/what-is-youtrip-singapore/ From my testing, YouTrip gives a slightly better rate but the difference is insignificant. On the other hand, Revolut allows you to withdraw $350 overseas without any charges from the card. (YouTrip charges $5 per withdrawal.). Hence, it is good for this purpose. With this in mind, you may work along the line on how you intend to spend the money while you travel. This will help you to make a more informed decision. In case you intend to sign up for YouTrip, there is a promo code that you can use in my post. Let me know if you want a referral code for Revolut too. Enjoy your trip! Here is everything about me and what I do best.
👍 0

YouTrip

Promo Codes

Anyone have a promo code for YouTrip, willing to share?
Lau YongLe
Lau YongLe
Level 5. Genius
Updated on 10 Feb 2020
GUIDESIFY5 is still valid through 2020! Read the review here: https://guidesify.com/blog/2019/08/14/youtrip-better-than-changing-money-at-the-arcade-singapore/
👍 8

Multi Currency Cards

YouTrip

Credit Cards

I did a big top up of $3500 into YouTrip accidentally instead of $350 and they are not refusing to reverse my payment. Are there any ways to liquidate this fund?
Amanda
Amanda, Marketing Graphic Designer at Seedly
Level 5. Genius
Answered on 06 Mar 2020
Yikes, I'm sorry to hear that they won't reverse your payment. But I think you can use the money inside to pay your bills! I use Youtrip to pay off my Spotify and Adobe subscription. I guess for the next few months, you'll have to use Youtrip as your primary card to pay for things. I hope this helps, and that you find a solution soon!
👍 1
Load more questions

About YouTrip

YouTrip is Singapore’s first multi-currency mobile wallet with a prepaid Mastercard. Specially designed for travellers to pay overseas with no fees in over 150 currencies, YouTrip’s app allows you to exchange and store up to 10 currencies in-app so you can conveniently lock-down competitive rates before your trip.

YouTrip Features

  • Supports currency conversion of over 150 currencies
  • Supports exchange and lock-down of competitive rates for up to 10 in-app currencies
  • Cash withdrawal available overseas with Mastercard, Maestro or Cirrus ATMs outside of Singapore at wholesale exchange rates. A withdrawal fee of SGD5 or foreign currency equivalent will apply.
  • Easy card deactivation through the app if YouTrip Mastercard is misplaced
  • Instant notifications each time a transaction is made

How It Works

  • Top up your YouTrip wallet on your mobile phone with any SGD credit or debit card for up to SGD3,000.
  • Monitor and exchange currencies at your preferred rates at any time. An alternative would be to utilise YouTrip’s SmartExchange technology, which allows automation in the exchange of current rates as you spend overseas.
  • Enjoy no transaction fees when used for cashless payments in-store and online worldwide.

Exclusive Promotion

Promotion is applicable for YouTrip users only. Simply enter the promo code "SEEDLY7" after downloading the YouTrip app and sign-up for a YouTrip Mastercard. $7 will be credited to your YouTrip account automatically upon card activation.

YouTrip Contact Info

  • Email: [email protected]
  • Contact number: +65 6904 9334
  • Address: 80 Robinsons Road, #02-00
  • Singapore 068898