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RHB TravelFX Multi Currency Card

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  • Reviews (10)
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Multi Currency Cards/RHB TravelFX Multi Currency Card
Multi Currency Cards/RHB TravelFX Multi Currency Card
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RHB TravelFX Multi Currency Card has ceased its operations as of 14 Oct 2020.

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Reviews (10)

3.7

10 Reviews

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    • Was good and great to use. However, it is unfortunate that the currency travel card is now defunct..

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      03 Sep 2020

      Purchased

      RHB TravelFX Multi Currency Card

      RHB is relatively fast to sign up. It does not require an account. This also means that there is no interest rate for savings in the account. The good thing is it does not incur currency conversion fees and has no minimum amount which means you can maintain the card with zero balance.

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      12 Jun 2020

      Purchased

      RHB TravelFX Multi Currency Card

      Horrible support. Money transferred did not show up in wallet. Very hard to find support to contact. Finally managed to find Malaysia-based customer service, but their job is only to file reports. SG-based support work office hours only, not 24 hours so pray you don't get emergency need for money/support. Lagging in transaction logs caused confusion regarding balance. As a result, wasted charges due to forced conversion of SGD.

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      10 May 2020

      Purchased

      RHB TravelFX Multi Currency Card

      Application was swift as it's done over a roadshow booth. Wasn't keen initially but the roadshow guy was quite convincing. After months of having it, I find it not of use for me (not that it's not useful) thus i decided to cancel it. Call them and was told to head down to their customer service center (they have 2 in Singapore... wow) to do the cancellation! They are simply out of their mind! Now is Covid-19 situation and they are asking me to head down to do this! Making it EXTREMELY inconvenient to cancel something that customers don't use is simply bad customer service experience and terrible operations procedure. Obviously they are making it difficult for customers. In this time and age, I would really love to speak to their high level executives and let them see some light that it's really more important to ensure your customers are happy, satisfied and well taken care of. Rather than just force retaining any to have a better looking number. Not sure if it's because of corporate decision of the mid/low level operations restrictiveness. But RHB ought to really relook into this (even though it seem small, IT ISN'T!!)

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      22 Apr 2020

      Purchased

      RHB TravelFX Multi Currency Card

      [Features] The card riding on Visa network is widely acceptable world wide. Competitive exchange rate compatible to money changer’s exchange rate. Able to lock in the favourable exchange rate and store inside the currency wallet for overseas use and online purchase. An awesome card which I highly recommend my peers to apply.

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      About RHB TravelFX

      RHB TravelFX Features:

      • RHB TravelFX Multi Currency Card has ceased its operations as of 14 Oct 2020.
      • Skip the queue at money changers by converting foreign currencies instantly at amazing FX rates via the RHB TravelFX App, 24/7.
      • Free overseas ATM withdrawals for the first 20 withdrawals per year. Some ATM operators may charge fees.
      • Spend globally via the RHB TravelFX VISA card including online transactions, anytime, anywhere.
      • Fund your SGD wallet instantly via FAST transfers from your existing bank accounts. There is no need to open any RHB accounts.
      • No application, FX conversion, fall-below or annual fees.

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