facebookTuas Power Ratings Dec 2024

Tuas Power

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Summary

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  • Claimed in October 2020

Tuas Power Review 2024

Overall, Tuas Power consistently scores high on SeedlyReviews because users appreciate the lower rates post-switch from SP group, the convenience of utilising the same bill, as well as Tuas Power's stellar customer service.

Tuas Power offers 2 types of electricity pricing plans: Tariff and Fixed rates, for a duration of 12, 18 or 24 months.

If you want convenience when it comes to bill payments, Tuas Power has bundled their bill with SP Group. So you'll get all of your utility bills in one place.

Tuas Power is for residents and businesses who wish to explore different energy retailers in light of the Open Energy Market (OEM). Tuas Power boasts reliability, simplicity and affordability as their unique selling points. Being in the power generation industry since 1995, Tuas Power is an experienced player in electricity production who is able to assure users of a reliable power supply at low costs.

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Summary

Product Page Transparency

  • Claimed in October 2020

Tuas Power Review 2024

Overall, Tuas Power consistently scores high on SeedlyReviews because users appreciate the lower rates post-switch from SP group, the convenience of utilising the same bill, as well as Tuas Power's stellar customer service.

Tuas Power offers 2 types of electricity pricing plans: Tariff and Fixed rates, for a duration of 12, 18 or 24 months.

If you want convenience when it comes to bill payments, Tuas Power has bundled their bill with SP Group. So you'll get all of your utility bills in one place.

Tuas Power is for residents and businesses who wish to explore different energy retailers in light of the Open Energy Market (OEM). Tuas Power boasts reliability, simplicity and affordability as their unique selling points. Being in the power generation industry since 1995, Tuas Power is an experienced player in electricity production who is able to assure users of a reliable power supply at low costs.

...see more

Plans (4)

Slide 1 of 4

Tuas Power PowerFIX 36 Plan

Fixed rate of $0.2887/kWh

PLAN TYPE

28.87

RATE

36m

CONTRACT

Tuas Power PowerFIX 24 Plan

Fixed rate of $0.2887/kWh

PLAN TYPE

28.87

RATE

24m

CONTRACT

Tuas Power PowerFIX 18 Plan

Fixed rate of $0.2963/kWh

PLAN TYPE

29.63

RATE

18m

CONTRACT

Tuas Power PowerFIX 12 Plan

Fixed rate of $0.2968/kWh

PLAN TYPE

29.68

RATE

12m

CONTRACT

Tuas Power PowerFIX 36 Plan

Fixed rate of $0.2887/kWh

PLAN TYPE

28.87

RATE

36m

CONTRACT

Reviews (1684)

4.8

1684 Reviews

5
1428
4
217
3
25
2
5
1
9

Service Rating

Customer Support

4.8

Ease of signup

4.9

Online Portal

4.7

      Posted 18h ago

      Purchased

      Tuas Power PowerFIX 36 Plan

      Good vendor or supplier where I just use their services and product (electricity) without the need to contact them for issues , throughout the contract period

      0

      What are your thoughts?

      Posted 1d ago

      Purchased

      Tuas Power PowerFIX 24 Plan

      I think Tuas Power maintaining a good reputation in the electric market. I choose Tuas Power because it has a comprehensive system on the U-Save deduction and was clearly declared on the invoice copy.l am happy the way it managed. This is my second renewal and l am looking forward for more discount for the third renewal. Here is my unpleasant experience. Previously, l subscribed from another electric vendor four years ago. Due to their inappropriate deduction on the U Save matter, l am not happy because the U- Save rebate was not deduct from the total bill or under deduct, nor reluctant to declare the deduction on the invoice copy. Thereby, l refused to renew the contract with them. Eventually, the company have to shutdown due to loss of key contracts and intense competition from a stronger market.

      0

      What are your thoughts?

      Posted 1d ago

      Purchased

      Tuas Power PowerFIX 24 Plan

      [Customer Services] Got a call from Tuas Power Laura Chong on 20Dec24 130pm, she deliver excellent customer service experience on the price analysis on the 2x contract renewal option. I would like give a big thank you for helping me to make the good choice and renew contract Tuas Power. Once again, thank for Tuas Power and Laura :-)

      0

      What are your thoughts?

      Posted 1d ago

      Purchased

      Tuas Power PowerFIX 36 Plan

      Convenience with bundled all of utility bills with no hidden fees and easy transition, competitive pricing with fixed price plans for peace of mind and easy sign-up process with good customer service. Thanks!

      0

      What are your thoughts?

      Posted 1d ago

      Purchased

      Tuas Power PowerFIX 36 Plan

      Still the most reliable and convenient service provider in the market. comparing with other service providers, it's still the most competitive price

      0

      What are your thoughts?

      Posted 3d ago

      Purchased

      Tuas Power PowerFIX 36 Plan

      [Signup Process] Easy to signup and customers service is goods I’ll sign up for Tuas power for every year’s thanks for your sincere service

      0

      What are your thoughts?

      Posted 4d ago

      Purchased

      Tuas Power PowerFIX 24 Plan

      I have been a customer of Tuas Power Supply (TPS) for several months, and my experience has been very satisfactory. The transition to TPS was smooth, with clear communication and user-friendly sign-up processes. I appreciate their competitive electricity rates, which have helped me reduce my household energy costs without compromising service quality. Their customer support team is responsive and helpful, promptly addressing any queries or concerns. I also value the transparency provided through monthly billing, making it easy to track my electricity usage. Overall, I would recommend TPS to anyone looking for reliable electricity providers with great service and affordable rates.

      0

      What are your thoughts?

      Posted 7d ago

      Purchased

      Tuas Power PowerFIX 12 Plan

      Recommended to try, price was great in consideration it is one billing. We moved from Sembcorp Electricity

      0

      What are your thoughts?

      Posted 7d ago

      Purchased

      Tuas Power PowerFIX 24 Plan

      Easy to recontract and like that electricity usage is also reflected on my SGPower bill as a consolidated bill

      0

      What are your thoughts?

      Posted 8d ago

      Purchased

      Tuas Power PowerFIX 24 Plan

      Tuas Power is efficient and responsive to customer's queries and request. It is simple and easy to renew your contract and Tuas Power offers a wide variety of competitive energy plan.

      0

      What are your thoughts?

    Discussions (0)

      No Posts Found.

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      Types of Tuas Power Electricity Plans

      Tuas Power offers 1 type of standard price plan: fixed rates. And they come with a contract for a duration of 12, 18, or 24 months.

      Fixed Rate Plans: These are calculated per kWh, so you can enjoy price certainty with fixed electricity rates for your entire contract period

      Plan

      Type

      Electricity Rates / Price per kWh

      PowerFIX 12
      12 months

      Fixed Rates

      32.17 cents/kWh

      PowerFIX 24
      24 months

      Fixed Rates

      32.17 cents/kWh

      PowerFIX 18
      18 months

      Fixed Rates

      32.17 cents/kWh

      Summary of Electricity Plans available with Tuas Power

      As electricity plans and prices tend to change often, do check Tuas Power's official website for the latest plans and pricing

      Benefits and Features of Tuas Power

      • Simplicity, reliability, and affordability
      • Other than having one of the largest market shares of electricity retailing, Tuas Power also has great customer service
      • Flexibility to choose your contract duration from 12, 18 or 24 months according to your preferences
      • Hassle-free switch over - If you switch to Tuas Power, bill payments and your current meter are still integrated with SP. There'll be no need for extra charges or separate charges.
      • No Charges for Transmission Loss Factor
      • There will be no additional security deposits necessary if you're transferring over from SP
      • Enjoy 1% cashback on your power bills if you have a POSB Everyday Card
      • Additionally, new signups get to enjoy free selected AVIVA insurance - choose to be protected for home contents, personal accidents, or travel.

      Fees and Charges for Tuas Power

      • Late Payment Charge: 1% per month on the outstanding amount
      • Early Termination Fee: S$200
      • One-time Meter Installation for Advanced Metering Infrastructure (AMI) Meter: S$42.80 (not a compulsory installation)
      • Special Meter Reads by SP: S$21.40

      Need help choosing electricity providers? Compare Singapore's Best Electricity Retailers with Seedly's Open Electricity Market Comparison Tool

      Contact Tuas Power

      • Residential Enquiries: 68386888
      • Business Enquiries: 68385565
      • For more information, you can visit Tuas Power’s website.

      About Tuas Power

      Tuas Power is regarded as one of the top 3 power providers in Singapore. Incorporated in 1995 alongside the start of the reform of the power industry in Singapore. Today, Tuas Power is known as one of the country’s leading power generation companies and is a supplier of energy solutions, multi-utilities and environmental services.

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.

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