PacificLight
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  • Updated on 05 May 2019
    I like it that it's easy to sign up online and they never forget to give perks to their customers after signing up. I can use the referral programme and enjoy AMEX promotions to make my electricity cost FREE. There are also lucky draw chances. Use my referral code VXSTXQJU84 to get additional $21.40 rebate when you sign up online.
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  • Updated on 29 Jan 2019
    Their customer service is very patient and calm when I was making a fuss. Call was pick up fast and the explanation was clear.
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About PacificLight
Plan Types and PriceSuper Saver: $0.1787/ KWH Stick To It (24 Months): $0.1795/KWH Stick To It (12 Months): $0.1855/KWH Confirm Save: 22% off Regulated Tariff Save While Sleeping: (11PM-7AM) 30% off Regulated Tariff (7AM-11PM) 10% off Regulated Tariff
Contract Length/ Supply TermSuper Saver: 36 Months Stick To It: 12/24 Months Confirm Save: 12/24 Months Save While Sleeping: 12/24 Months
Termination FeesTermination of contract before the actual Supply End Date will result in termination fees, dependent on contract type.
PerksFor a list of promotions, you can visit PacificLight’s promotions on their website.

About PacificLight

PacificLight is an electricity power generator and retailer committed to helping their customers effectively and simply manage their energy needs. As part of the Open Energy Market (OEM) PacificLight has offered different residential plans to cater to different household needs. PacificLight is owned by FPM Power Holdings (Singapore) Ltd and PETRONAS Power Corporation (Mauritius) Ltd.

FAQs

How do I switch to PacificLight?

You can sign up online here or call 6266 1188

Will my electricity be disrupted when I do decide to switch?

No, as you are switching electricity retailers and not supply you will not experience a disruption.

Is there a service charge?

There is no registration fee. However other fees apply (if applicable), such as Price Plan Change fee ($53.50), Historical Billing Information Request ($21.40) and Reprint and Mailing of hardcopy bills ($2.14 per bill).

Does PacificLight require a security deposit?

Yes, the security deposit will be collected upon the first bill.

How will I be billed?

PacificLight offers direct billing, this means you will be billed directly from PacificLight. SP Group will send you a separate bill for the rest of your utilities.

Do I have to change my meter if I switch to PacificLight?

No, unless you choose the Save While Sleeping Plan. Switching meters with PacificLight would incur a one time fee of $40 (before GST)

Contact Info

Customer Service Hotline: 6266 1188

Operating Hours: Mon - Fri, 9am - 8pm

                            Sat, 9am - 1pm

Electricity Supply interruption: 24-hour hotline, 1800 778 8888

Email: [email protected]

For more contact info you can visit PacificLight’s contact page here.